HunterDouglas Palm Beach Polysatin Installation Operation & Maintenance

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Page 1 Installation Operation Care • • Palm Beach Polysatin Shutters ™ ™...
Page 2: Table Of Contents
CONTENTS Getting Started Installation Overview .............1 Unpacking ................1 Tools and Materials Needed ...........1 Fasteners ................2 Frame Assembly Assemble the Frame – Panel Systems ........3 Assemble the Frame – Track Systems ........7 Installation Framed Standard Panel Systems ..........8 Standard Panel Systems with Hang Strip ......11 Unframed Standard Panel Systems ........13 Bi-Fold Track Systems ............15 Bypass Track Systems ............20...
Page 3: Getting Started
GETTING STARTED Hunter Douglas Palm Beach Polysatin Shutters are built using the highest quality materials. ™ ™ When properly installed, these shutters will provide a lifetime of beauty and performance. IMPORTANT: These installation instructions are intended for professional installers who have been certiﬁed after attending Hunter Douglas shutter training.
Page 4: Fasteners
GETTING STARTED Fasteners Screws of varying lengths and types are required to install shutters. The chart below shows the standard fasteners, what each is used for, and the tool or driver needed to secure them. Other types of fasteners may be needed if mounting into concrete, metal, or similar surfaces. #8 x 3"...
Page 5: Frame Assembly
FRAME ASSEMBLY Panel Systems Assemble the Frame – Panel Systems Prepare the work area. Lay the shutter panels on a drop cloth face up just as they will appear in the window. Then follow the procedure below. 1. Lay the side frames beside the panels, so that the panel hinges are above the frame hinges. If one or more T-posts are used, lay them in the proper position.
Page 6 FRAME ASSEMBLY Panel Systems IMPORTANT: Be sure the frames match before gluing. The corners cannot be detached after the adhesive has set. 3. Outside mount L-frames with no T-posts: Glue the corner keys in position as illustrated. This prevents the frame from bowing. First remove the tabs off the corner key with a ﬂat blade screwdriver.
Page 7 FRAME ASSEMBLY Panel Systems 5. Frames with T-posts: Attach the T-post to #8 x 2" the top frame. Bugle Head Screw T-post blocks will be pre-attached to the ➤ top and bottom frame pieces. Frame Slide the T-post onto the T-post block on ➤...
Page 8 FRAME ASSEMBLY Panel Systems 8. With 3-sided frames or inside mounts with no frame, T-post brackets are used to attach the T-post to the sill or casement after the frame has been installed. Refer to the illustration below. Attach the brackets to the sill or casement using the slotted hole on the bracket to allow ➤...
Page 9: Assemble The Frame - Track Systems
FRAME ASSEMBLY Track Systems Assemble the Frame – Track Systems Prepare the work area. Lay the frame pieces on a drop cloth in their proper orientation. Then follow the procedures below. 1. Align the track support spacers in the channels at either end of the top frame, ﬂush with the ends of the frame.
Page 10: Framed Standard Panel Systems
INSTALLATION Framed Standard Panel Systems Framed Standard Panel Systems Optional Cover Strip Standard Z-Frame Standard (IM) L-Frame (IM) Standard L-Frame Deluxe Casing Frame (OM) (OM) NOTE: If a Decorative Sill Cover was ordered, refer to page 39. Step A. Install the Frame 1.
Page 11 INSTALLATION Framed Standard Panel Systems Step B. Mount the Panels 1. First, retract the Duracatch locks on the top ™ and bottom of the panels. The Duracatch lock system is designed ➤ Duracatch Lock to help level the panels within the frame. Retracting the locks makes it possible to rack the shutter.
Page 12 INSTALLATION Framed Standard Panel Systems 4. Hold the frame in the aligned position. Outside (OM) Mount. Use a fastener to secure the center of the bottom frame. Check ➤ alignment, and then secure the side frames at the bottom corners. Inside (IM) Mount.
Page 13: Standard Panel Systems With Hang Strip
INSTALLATION Standard Panel Systems with Hang Strip Standard Panel Systems with Hang Strip Hang Strip Behind Panels Hang Strip to Side of Panels Hang Strip Hang Strip Bent Leaf Hinge Standard Hinge " Holes for " Holes for Installation Screws Installation Screws NOTE: If a Decorative Sill Cover was ordered, refer to page 39.
Page 14 INSTALLATION Standard Panel Systems with Hang Strip 3. Insert screws into the remaining holes and check that the panels are still level after each screw has been tightened. Re-adjust if necessary. 4. With inside mounts, install Duracatch panel lock ramps (see page 40). ™...
Page 15: Unframed Standard Panel Systems
INSTALLATION Unframed Standard Panel Systems Unframed Standard Panel Systems Unframed inside-mounted shutters may be installed ﬂush with the opening or projected out from the opening using extended leaf hinges, which are " wider. NOTE: If a Decorative Sill Cover was ordered, refer to page 39. Step A.
Page 16 INSTALLATION Unframed Standard Panel Systems Step C. Install the Remaining Bottom Leafs of the Hinges 1. Once the panels are level and square in the opening, install the remaining bottom leafs while the panels are hanging. Open the panels and install the bottom leafs onto the top leafs using the hinge pins. ➤...
Page 17: Bi-Fold Track Systems
INSTALLATION Bi-Fold Track Systems Bi-Fold Track Systems Typically, Bi-Fold track systems have three-sided frames; however, they may also be two-sided or four-sided. The basic installation procedure is the same whatever the conﬁguration. (If you haven’t already assembled the Bi-Fold Track Frame, refer to page 7.) Step A.
Page 18 INSTALLATION Bi-Fold Track Systems 3. Place a four foot level on the top frame and secure the second fastener in the top frame at the other corner, ensuring the top frame is level. 4. Finish attaching the top frame by securing one screw at each stud, 16"...
Page 19 INSTALLATION Bi-Fold Track Systems 3. If the track arrived attached, use the same holes and re-attach the aluminum track to the top frame with the screws supplied. Be sure the holes line up correctly. If the track did not arrive attached, place the track within the light stop channel and align ➤...
Page 20 INSTALLATION Bi-Fold Track Systems 4. Insert the remaining shutter panels into the hinges and receivers. Using labels and hinges for correct panel positioning, lock all panels into place by ➤ rotating the lever on the receiver. If panels are uneven, make any minor adjustments with the carrier bolts. ➤...
Page 21 INSTALLATION Bi-Fold Track Systems 4. Position the valance so that the groove on the back is “hooked” over the catch on the tops of the valance clips, then “rock” the valance downward until the valance clicks into place. NOTE: The Decorative Valance has two grooves on the back. The bottom groove should be used for Bi-Fold Track Frame installations in order to allow proper clearance for panel operation.
Page 22: Bypass Track Systems
INSTALLATION Bypass Track Systems Bypass Track Systems Typically, Bypass track systems have three-sided frames; however, they may also be two-sided or four-sided. The basic installation procedure is the same whatever the conﬁguration. (If you haven’t already assembled the Bypass Track Frame, refer to page 7.) If installing the Bypass track system as an Inside Mount Without Frame, skip to Step C.
Page 23 INSTALLATION Bypass Track Systems Step B. Install the Frame IMPORTANT: Tighten the mounting screws snugly, but do not overtighten. Inside Mount 1. Center the frame in the opening. 2. Using the provided screws, attach the top of the frame to the opening and level. Use shims as needed to ensure a level installation.
Page 24 INSTALLATION Bypass Track Systems 3. If the tracks arrived attached, use the same holes and re-attach the aluminum tracks to the top frame with the screws supplied. Be sure the holes line up correctly. If the tracks did not arrive attached: Standard Bypass: Center the tracks within the light stop channels and secure with ➤...
Page 25 INSTALLATION Bypass Track Systems 2. If optional Bypass Bottom Track or Hidden Panel Bypass Guide will be used: Mount any required components to the bottom of the shutter panels. 3. Attach privacy strips. Remove the liner from the adhesive on the privacy strips. ➤...
Page 26 INSTALLATION Bypass Track Systems Step E. Mount the Shutter Panels 1. Mount the panels onto the carriers and lock them in place by rotating the lever on the receiver. Continue until all panels are secure. 2. Check that ﬂoor clearance is acceptable. If not, lower or raise panels by adjusting both carrier bolts the same amount.
Page 27 INSTALLATION Bypass Track Systems Step G. Install Optional Bottom Track or Floor Guide Bottom tracks and ﬂoor guides prevent the shutter panels from swinging forward into the room or backward into the opening. There are one bottom track and two ﬂoor guide options for Bypass track systems.
Page 28 INSTALLATION Bypass Track Systems Option 2: Hidden Panel Bypass Guide (UL-Guide) Front Privacy Strip Back Panel Panel " " Front (U) Bypass Guide Back (L) Bypass Guide 1. Before mounting the shutter panels: Attach the Front and Back Bypass Guides to the bottom of the shutter panels using screws or double-sided tape.
Page 29 INSTALLATION Bypass Track Systems Option 3: Floor Guide and Floor Guide Open/Triple Front Back Panel Privacy Strip Panel Floor Guide 1. After mounting the shutter panels: Attach one or more Floor Guides to the ﬂoor. The Floor Guide will be sent with Standard Bypass systems; the Floor Guide Open/Triple will be sent with Bypass Open Louver and Bypass Triple Track systems.
Page 30 INSTALLATION Bypass Track Systems Step H. Attach the Optional Valance IMPORTANT: Two valances are available, the Bypass Standard Valance (3 ") and the Decorative Valance (5"). Both are mounted in a similar manner. 1. Attach the valance returns. Remove tabs from corner keys as described on page 4. ➤...
Page 31: French Door Shutters
INSTALLATION French Door Shutters French Door Shutters French door shutters are mounted using the Standard L-Frame or the Deluxe Casing Sill/ Extended L-Frame; French door cut-outs use the Standard L-Frame only. Installation procedures for French door cut-outs vary slightly from those for full panel French door shutters. (If you haven’t already assembled the French door frame, refer to page 3.) French Door Shutter French Door Cut-Out...
Page 32 INSTALLATION French Door Shutters 2. Most frames have pre-drilled holes for ease of installation. If additional installation holes are needed, drill " holes in the frame through the ﬁrst layer of vinyl only. Step B. Mount the Panels 1. If the shutter uses the Duracatch lock system, ﬁrst retract the Duracatch locks on the top ™...
Page 33: Corner Windows
INSTALLATION Corner Windows Corner Windows Corner window shutters are two framed shutters connected together at a 90-degree angle. Before performing a corner window installation, you should be familiar with the framed shutter installation procedures described on pages 8–10. (If you haven’t already assembled the shutter frames, refer to page 3.) Step A.
Page 34 INSTALLATION Corner Windows Step D. Rack and Secure the Left Corner Panel(s) 1. After mounting the panel(s), close the panel(s) and check for proper alignment. If misaligned, grasp the left side of the ➤ left frame at the top and bottom and move the frame up and down until proper alignment is achieved.
Page 35: Bay Windows
INSTALLATION Bay Windows Bay Windows If you haven’t already assembled the bay window shutter frames, refer to page 3. Step A. Install the Middle Bay Frame (Inside or Outside Mount) 1. Center the frame of the middle bay over (OM) or into (IM) the opening. 2.
Page 36 INSTALLATION Bay Windows 2. Attach the frame at the bottom corners, making sure the frame lines up with your mark. 3. Close the panel(s) and check alignment. 4. Secure the balance of the frame. There should be one screw within 3" of each corner and no more than 30"...
Page 37 INSTALLATION Bay Windows Step H. Mount the Right Bay Panel(s) Repeat Step E for the right panel(s). ■ Step I. Rack and Secure the Right Bay Panel(s) Repeat Step F for the right panel(s). ■ Step J. Complete the Installation 1.
Page 38: Framed Stand-Alone Specialty Shapes
INSTALLATION Framed Stand-Alone Specialty Shapes Framed Stand-Alone Specialty Shapes NOTE: If a Decorative Sill Cover was ordered, refer to page 39. Stand-alone specialty shape shutters are installed independently of standard shutters. 1. Place the frame in or over the opening and center. Make sure the bottom frame is level. 2.
Page 39: Framed Specialty Shapes Over Standard Shutter
INSTALLATION Framed Specialty Shapes Over Standard Shutter Framed Specialty Shapes Over Standard Shutter When a specialty shape is over a standard shutter, the bottom of the shape’s frame is attached to the top of the standard shutter’s frame. The standard shutter is always installed before the specialty shape.
Page 40: Unframed Specialty Shapes
INSTALLATION Unframed Specialty Shapes Unframed Specialty Shapes Unframed specialty shape shutters are always inside mounted and attached with magnets. NOTE: If a Decorative Sill Cover was ordered, refer to page 39. 1. Place the shaped panel in the opening and center it. 2.
Page 41: Decorative Sill Cover
INSTALLATION Decorative Sill Cover Decorative Sill Cover For details about the Decorative Sill Cover, see the Palm Beach section of the Hunter Douglas ™ Reference Guide. 1. Dry ﬁt the Decorative Sill Cover before installing. Minor adjustments may be required. 2.
Page 42: Finish Work
INSTALLATION Finish Work Finish Work Install Duracatch Panel Lock Ramp(s), If Applicable ™ The Duracatch Panel Lock System with spring-loaded plunger is installed on panels and ™ frames during fabrication. If your panel conﬁguration is a 3-sided frame application, install panel lock ramps on the bottom sill.
Page 43 INSTALLATION Finish Work Install Magnets and Strike Plates, If Applicable If the shutter panels do not have panel locks, you may need to install magnets and strike plates if they are not already installed. 1. Review the diagrams below. Strike plates are installed at the top and bottom of all shutter panels.
Page 44 INSTALLATION Finish Work Touch-Up and Inspection 1. If you have not done so already, cap all screw holes with the provided button plugs. 2. If you have not done so already, on inside-mounted L-Frame applications, glue L-Frame Cover Strips to the front of the L-Frame to ﬁll gaps between the frame and window jamb. 3.
Page 45: Operation And Care
Ultrasonic cleaning or use of chemical solvents and scrubbing cleansers are not ■ recommended. This will damage the product. Palm Beach Polysatin Shutters may accumulate static buildup during the shipping and ■ installation process. Static can attract dust or smoke residue from candles or ﬁreplaces. To reduce static cling and help repel dust, wipe the product with a soft, clean towel moistened with mild soap and water or a fabric dryer sheet.
Page 46: Troubleshooting
TROUBLESHOOTING Problem: Panels Won’t Stay Closed Check the Duracatch panel lock. Check to ensure that the panel lock plunger is seated ■ ™ properly in the panel lock ramp. Possible problems include: The panel lock plunger is too far inside the panel. Adjust the plunger as described in ➤...
Page 47 TROUBLESHOOTING Problem: Panels Won’t Stay Closed (continued) Check for obstructions that prevent panels from closing. Possible problems include: ■ Window cranks can prevent panels from closing. Take the crank off the rotator and ➤ see if the panel is still obstructed. If the panel closes, replacing the window crank with a T-crank can often solve the problem.
Page 48 TROUBLESHOOTING Problem: Louvers Are Not Working Properly Check panel load. Review the procedures at the bottom of page 44. ■ Check connectors. With Palmetto front tilt shutters, connectors attach the louvers to the ■ ™ tilt bar. Duralink cufﬂink connectors attach the louvers to the tilt bar at the front of the panel. ➤...
Page 49 TROUBLESHOOTING CAUTION: SHARP TOOL – USE WITH CARE. Orient tool away from your body, and place stabilizing hand behind the hand holding the tool (ﬁg.3) to avoid stabbing injury by accidental contact with sharp end of tool. Always wear ANSI approved safety goggles. 4.
Page 50 TROUBLESHOOTING Replace rear tilt bar connectors. Follow this procedure: 1. Remove the broken connector(s). 2. Snap the new connector(s) into the rear tilt bar. 3. After all the broken connectors have been replaced, connect the tilt bar to the louvers by snapping the connectors back onto the ends of the louvers.
Page 51 TROUBLESHOOTING Problem: Shutter Is Discoloring Check for residue build-up. The polysatin material has UV stabilizers to prevent ■ discoloring. Any situation of discoloration is a direct result of residue from a cleaner or natural build-up (smoke, dust or oil furnace). Clean the shutter with soap and water. Never use ammonia-based products.
Page 52: Powerview ® Motorization Installation
POWERVIEW INSTALLATION ® Now that you have completed your shutter installation, you are ready to program your PowerView Shutters. ® Connect the Power Source NOTE: When power is connected to the motor, a green LED inside the programming button housing will ﬂash to indicate the louvers are ready for operation. Remove the Battery Cover NOTE: PowerView shutters with a divider rail or split tilt will have two battery wands, one in the top rail and one in the bottom rail.
Page 53 POWERVIEW INSTALLATION ® Testing the Louver Section Testing the louver section with the programming button will allow you to ensure that the motor and power source are working correctly. Tilt louvers open by hand. ■ Press the programming button on the ■...
Page 54: Operation
POWERVIEW OPERATION ® Using the PowerView Remote ® Refer to the illustration below to familiarize yourself with the controls on the remote. Activate the remote by pulling both plastic tabs from the back battery compartment. OPEN Tilt louvers to the open, Group 4 Group 3 horizontal...
Page 55 PowerView Scene Controller ® For information regarding operation and programming of the PowerView Scene Controller, refer to your PowerView Motorization Scene Controller Guide or to the online PowerView Step-by-Step Guide at hunterdouglas.com/operating-systems/motorized/powerview-motorization/ manuals. PowerView App Operation ® The PowerView Hub is required for PowerView App operation.
Page 56: Troubleshooting
POWERVIEW OPERATION ® Resetting the Louver Section (If Necessary) Basic Reset The Basic Reset is used to test that the louvers have a full range of motion. 1. Press and hold the programming button for approximately 6 seconds. The louvers will move slightly after 6 seconds.
Page 57 POWERVIEW OPERATION ® Problem The louver section is not responding to the PowerView remote. Solution IMPORTANT: A louver section will not operate until it is joined to a group. Check that the correct group number is selected on the remote. Check that the batteries in the remote are correctly inserted and are fresh.
Page 58 POWERVIEW OPERATION ® Problem Batteries in the battery wand need to be replaced. Solution Replace the batteries in the battery wand. Squeeze the cap latch to release the cap and remove the cap from the battery wand. Battery Wand Install the batteries according to the instructions on the battery wand label.
Page 59: Declarations
Piekstraat 2, 3071 EL Rotterdam, The Netherlands certify and declare under our sole responsibility that assembly PV12 conforms with the essential requirements of the EMC directive 2004/108/EC and R&TTE directive 1999/5/EC. A copy of the original declaration of conformity may be found at: www.hunterdouglas.com/RFcertiﬁcations.
Page 60 If you are not thoroughly satisﬁed, simply contact Hunter Douglas at (888) 501-8364 or visit hunterdouglas.com. In support of this policy of consumer satisfaction, we offer our Lifetime Limited Warranty as described below.

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