CONTENTS GETTING STARTED Product View ................1 Tools and Fasteners Needed ............2 INSTALLATION Installation Overview ..............3 STEP 1 — Mount the Installation Brackets ........3 Mount the Installation Brackets — Inside Mount ....4 Mount the Installation Brackets — Outside Mount ....6 Mount the Installation Brackets — End Mount .....8 STEP 2 —...
GETTING STARTED Thank you for purchasing Hunter Douglas Pirouette Window Shadings with PowerView ® ® Motorization. With proper installation, operation, and care, your new shadings will provide years of beauty and performance. Please thoroughly review this instruction booklet and the enclosed packing list before beginning the installation.
INSTALLATION Installation Overview To install your shading, you will need to perform the following four steps: STEP 1: Mount the Installation Brackets STEP 2: Connect the Battery Wand, If Applicable STEP 3: Install the Shading STEP 4: Connect the Power Source, If Applicable STEP 1 —...
INSTALLATION Mount the Installation Brackets — Inside Mount If Using the Optional Back Cover ... Remove the top tab on the back cover brackets. ➤ ■ Back Cover Bracket Snap each back cover bracket into a metal ➤ ■ Top Tab installation bracket.
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INSTALLATION Center the brackets on your marks and mark the location of the screw holes. ■ ■ The minimum casement depth required for installation ➤ ■ brackets is 1". The minimum casement depth required for a fully ➤ ■ recessed mount is 3 ⁄...
INSTALLATION Mount the Installation Brackets — Outside Mount Mount the Installation Brackets Center the headrail over the window opening at the desired height. Use a pencil to lightly ■ ■ mark the wall at each end of the headrail. Alternatively, measure the width of the headrail and use that width to mark the ➤...
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INSTALLATION Drill the screw holes using a ⁄ " drill bit. ■ ■ CAUTION: Use drywall anchors when mounting into drywall. Attach the installation or extension brackets using the screws provided. ■ ■ IMPORTANT: The top of the installation brackets or extension brackets must be level with their front edges aligned.
INSTALLATION Mount the Installation Brackets — End Mount End mount the headrail when conventional mounting techniques will not work — for example, in an arched window opening. Mount the Extension and Installation Brackets Mount extension brackets to each side of the opening at the desired height of the shading. ■...
INSTALLATION STEP 2 — Connect the Battery Wand, If Applicable For an optional satellite battery pack, 18V DC Power Supply, 18V DC Power Supply with daisy- chain connections, or C-size satellite battery wand, the power source will be connected after the shading is installed.
INSTALLATION STEP 3 — Install the Shading IMPORTANT: Leave the protective cover on the fabric-covered headrail until you are satisfied with the installation and operation of your shading. Lever Headrail Position the shading so that the ■ ■ front faces you. Slide the headrail into the ■...
INSTALLATION STEP 4 — Connect the Power Source, If Applicable NOTE: When power is connected to the motor, a green LED in the bottom of the control side end cap will flash to indicate the shading is ready for operation. Refer to the appropriate page based on your order.
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INSTALLATION Plug the extension cable into the socket in the battery wand. ■ ■ Battery Wand Cover Extension Cable Power Cable from Shading Proceed to “Testing the Shading” on page 14. If You Have an 18V DC Power Supply... Connect the Power Supply Plug the extension cable into the 18V ■...
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INSTALLATION If You Have an 18V DC Power Supply with Daisy-Chain Connections... The daisy-chain feature allows up to three PowerView motorized shadings to be powered ® by a single 18V DC Power Supply. However, each shading has its own RF receiver and can operate independently.
OPERATION Testing the Shading CAUTION: The shading should be installed before following the steps below. Testing the shading with the programming button Headrail Bottom View will allow you to ensure that the motor and power source are working correctly. Press the programming button on the bottom ■...
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OPERATION Joining a Shading to a Group IMPORTANT: The shading will not operate using the remote until it has been joined to a group. 1. Press and hold ■ STOP on the remote until the indicator lights blink (approximately 6 seconds). The remote is now in program mode. 2.
Scene Controller ® For information regarding operation and programming of the PowerView Scene Controller, ® refer to your PowerView Motorization Scene Controller Guide or to the online PowerView Step-by-Step Guide at hunterdouglas.com/operating-systems/motorized/powerview- motorization/manuals. PowerView App Operation ® The PowerView Hub is required for PowerView App operation.
OPERATION Troubleshooting If your shading is not operating correctly: First review the guide that came with your control device. ■ ■ Refer to the following troubleshooting for specific solutions for your shading. ■ ■ If questions remain, please contact Hunter Douglas Consumer Support at 1-888-501-8364. Problem The shading will not snap into the installation brackets.
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OPERATION Problem The shading is not responding to the PowerView remote. ® Solution IMPORTANT: A shading will not operate using the remote until it has been joined to a group Check that the correct group number is selected. Check that the batteries in the remote are correctly inserted and are fresh. The LEDs that backlight the remote should come on full bright when ■...
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OPERATION Problem Adjacent shadings do not roll up evenly. Solution It is considered normal if the roll-up on both shadings is within ⁄ " of each other. If one shading rolls up tighter than another, repeatedly lower and raise both shadings. Check that the shading fabric is not catching on any brackets or components.
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OPERATION Problem The shade limits need to be adjusted — top limit. Solution Adjusting the Top Limit NOTE: Fine adjustment mode timeout is 60 seconds. If there is no action within 60 seconds, fine adjustment mode exits. Move the shading to the current top limit position. See“Basic Operation” ■...
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OPERATION Problem The vanes open position needs to be adjusted. Solution Adjust the Vanes Open Position NOTE: Fine adjustment mode timeout is 60 seconds. If there is no action within 60 seconds, fine adjustment mode exits. Move the shading to the current vanes open position. See“Basic ■...
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OPERATION Problem The vanes closed position needs to be adjusted. Solution Adjust the Vanes Closed Position NOTE: Fine adjustment mode timeout is 60 seconds. If there is no action within 60 seconds, fine adjustment mode exits. Move the shading to the current vanes closed position. See“Basic ■...
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OPERATION Problem The shading raises or lowers unevenly, the bottom rail is not level when fully raised, or the fabric winds unevenly or starts to rub against one end of the headrail. Solution Check that the installation brackets are level. Shim to level, if necessary. Check if the window is out-of-square by measuring the diagonals.
CARE Removing the Shading Fully raise the shading. ■ ■ If your shading is powered by the satellite battery pack, C-size battery wand, or 18V DC ■ ■ Power Supply, disconnect the extension cable from the power source. Move each lever of the installation brackets to ■...
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CARE Vacuuming Use a hand-held vacuum with low suction for more thorough dust removal. ■ ■ Compressed Air Use compressed air to blow dust and dirt off shadings. ■ ■ Spot Cleaning Spot clean with a damp cloth using a mixture of water and mild detergent. ■...
Hunter Douglas Europe B.V. Piekstraat 2, 3071 EL Rotterdam, The Netherlands certify and declare under our sole responsibility that assembly PV13 conforms with the essential requirements of RED 2014/53/EU. A copy of the original declaration of conformity may be found at: www.hunterdouglas.com/RFcertifications.
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If you are not thoroughly satisfied, simply contact Hunter Douglas at (888) 501-8364 or visit hunterdouglas.com. In support of this policy of consumer satisfaction, we offer our Lifetime Limited Warranty as described below.
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