3Com EtherLink 3CR990-TX-95 User Manual
3Com EtherLink 3CR990-TX-95 User Manual

3Com EtherLink 3CR990-TX-95 User Manual

10/100 pci network interface card with 3xp processor
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Part No. 09-1742-001
Published May 2000
EtherLink
Network Interface
Card with 3XP
Processor User Guide
3CR990-TX-95
3CR990-TX-97
3CR990SVR95
3CR990SVR97
10/100 Mbps PCI client and server
network interface cards with
DynamicAccess
10/100 PCI
®
technology
®

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  • Page 1 Part No. 09-1742-001 Published May 2000 EtherLink Network Interface Card with 3XP Processor User Guide 3CR990-TX-95 3CR990-TX-97 3CR990SVR95 3CR990SVR97 10/100 Mbps PCI client and server network interface cards with DynamicAccess technology ® 10/100 PCI ®...
  • Page 2 3Com Corporation. 3Com Corporation reserves the right to revise this documentation and to make changes in content from time to time without obligation on the part of 3Com Corporation to provide notification of such revision or change.
  • Page 3: Table Of Contents

    ONTENTS BOUT UIDE Conventions NTRODUCTION Overview Onboard 3XP Processor Data Encryption LAN Encryption Software for Windows 95/98 High Encryption Pack for Windows 2000 3CR990 NIC Features Advanced Server Features Load Balancing Self-Healing Drivers Failover VLANs Traffic Prioritization Server Features Using Other NICs Remote Wake-Up Remote Wake-Up Requirements Remote Wake-Up Cable...
  • Page 4 Verifying Successful Installation Windows 2000 Windows NT 4.0 Windows 95 and Windows 98 Installing the 3Com NIC Diagnostics Program Starting the 3Com NIC Diagnostics Program Updating the Network Driver and NIC Software Installing Multiple NICs Windows 2000, Windows 98, and Windows 95 Windows NT 4.0...
  • Page 5 NSTALLING YNAMIC Overview Installing the DynamicAccess LAN Agent for a Client NIC Client PC Requirements Installing the LAN Agent Verifying Successful Installation Configuring the DynamicAccess LAN Agent Removing the DynamicAccess LAN Agent Installing DynamicAccess Software for a Server NIC Verifying Successful Installation Configuring Groups and VLANs for a Server NIC Planning the Configuration Working With Server Features...
  • Page 6 Installing the NetWare 3.12 Server Driver Installing the Server Driver for NetWare 4.11 and 5.0 Using INETCFG Installing the Server Driver and DynamicAccess Technology Using AUTOEXEC.NCF Loading the 3Com EtherCD Copying the Driver Specifying the Slot Number Loading the Driver Setting Up Another NIC...
  • Page 7 Overview Default NIC Settings Configuration Methods Changing General NIC Configuration Settings Using the 3Com NIC Diagnostics Program Using the 3Com DOS Configuration Program Configuring the Managed PC Boot Agent (MBA) Enabling or Disabling the Boot ROM Setting Booting From the Network...
  • Page 8 Running the Network Test Running the NIC Test Viewing the NIC LEDs in the Diagnostics Program Viewing Network Statistics Using the 3Com Icon in the Windows System Tray Enabling the Icon Displaying Network Statistics Removing the 3Com NIC Diagnostics Program...
  • Page 9 10BASE-T Operation 100BASE-TX Operation RJ-45 Connector Pin Assignments Flow Control Pause Frames Link Negotiation NSTALLING THE Overview About the 3Com DMI Agent System Requirements Client PC Requirements Network Management Requirements Installing the 3Com DMI Agent CD C THER ONTENT AND...
  • Page 10 World Wide Web Site 3Com Knowledgebase Web Services 3Com FTP Site 3Com Bulletin Board Service Access by Analog Modem Access by Digital Modem 3Com Facts Automated Fax Service Support from Your Network Supplier Support from 3Com Returning Products for Repair NDEX FCC C...
  • Page 11: About This Guide

    Most user guides and release notes are available in Adobe Acrobat Reader Portable Document Format (PDF) or HTML on the 3Com World Wide Web site: http://www.3com.com/ UIDE ®...
  • Page 12: Conventions

    HAPTER BOUT You can download Acrobat Reader from the EtherCD or from Adobe Systems Incorporated Web site: http://www.3com.com/ Conventions The following tables list conventions that are used throughout this guide. Icon Notice Type Information note Caution Warning Convention Screen displays Commands The words “enter”...
  • Page 13: Introduction

    Overview This chapter describes the following 3Com 10/100 Mbps PCI network interface card (NIC) models from the 3CR990 NIC family. Product Name/Description EtherLink 10/100 Mbps PCI with 3XP Processor Client NIC for DES (56-bit) encryption EtherLink 10/100 Mbps PCI with...
  • Page 14: Onboard 3Xp Processor

    DES (56-bit) and 3DES (168-bit) encryption. For detailed information on DynamicAccess LAN Encryption, see the DynamicAccess LAN Encryption Software Administrator’s Guide, located with the DynamicAccess LAN Encryption software on the 3Com EtherCD. (For installation instructions, see Installing DynamicAccess LAN Encryption Software on page 76.) ®...
  • Page 15: High Encryption Pack For Windows 2000

    High Encryption Pack for Windows 2000 The Windows 2000 High Encryption Pack allows you to enhance your system with the highest available encryption level (168-bit). You can download the High Encryption Pack from the following Microsoft World Wide Web site: http://www.microsoft.com/WINDOWS2000/downloads /recommended/encryption/default.asp The Windows 2000 High Encryption Pack is eligible for...
  • Page 16 1: I HAPTER NTRODUCTION Figure 1 The 3CR990 NIC Supports Up to 168-bit (3DES) Encryption T X D A T A A C T 1 0 0 The 3CR990 NIC provides these features for supported IP and IPX environments: Advanced Server Features (for 3CR990 server NICs only)—Improved network performance, management, and control: Load Balancing...
  • Page 17: Advanced Server Features

    Offline Diagnostics— programs for configuring, testing, and troubleshooting NICs. Advanced Server Features 3Com DynamicAccess technology advanced network software adds intelligence to the NIC to improve network performance, management, and control. DynamicAccess server features relieve network congestion and ensure high performance and maximum bandwidth availability.
  • Page 18: Load Balancing

    1: I HAPTER NTRODUCTION Load Balancing Load balancing maximizes bandwidth at the server through the use of multiple parallel resilient server links (RSLs) that share the network load. An RSL consists of two or more NICs that form a virtual NIC.
  • Page 19: Vlans

    failed NIC. The failover behavior of secondary NICs depends on how you set load balancing: In a transmit load balancing arrangement, the primary NIC is the only one that receives packets. If the primary NIC fails, a secondary NIC assumes the configuration profile, network traffic, and active status of the failed primary NIC.
  • Page 20: Traffic Prioritization

    1: I HAPTER NTRODUCTION be members of the same VLAN. Membership in a VLAN is determined by a VLAN tag that is transmitted with the Ethernet frame for use by a switch. With VLANs, you can define a network according to: Organizational groups—For example, you can have one VLAN for the Marketing department and one for the Finance department.
  • Page 21: Server Features Using Other Nics

    Server Features Using Other NICs One foreign NIC (one that is not a 3Com EtherLink Server NIC) is allowed in one group per server. For guidelines on using foreign NICs, see these topics: Windows NT and Windows 2000—Planning the Configuration on page 60...
  • Page 22: Remote Wake-Up Cable

    For more information on Remote Wake-Up, including a list of computers that currently support this feature, go to: http://www.3com.com/partners/acpi Remote Wake-Up Cable To order Remote Wake-Up cables, contact 3Com: Toll-free number for the United States and Canada: 1-877-226-4604 Toll number for international calls:...
  • Page 23: Desktop Management Interface (Dmi) 2.0

    DMI 2.0-compliant management application. The 3Com DMI Agent allows any DMI management application to access information such as: the NIC driver location, version, and size packets-sent statistics...
  • Page 24: Dhcp Server Prevention

    Hot Plug NIC Installation If your computer supports PCI hot plug specifications, you can add a new 3Com NIC or remove and replace a 3Com NIC without turning off power to the computer. Hot plug NIC installation allows you to expand connections without taking the computer out of service.
  • Page 25: Offline Diagnostics

    The NIC software includes offline diagnostics programs for configuring, testing, and troubleshooting NICs. The configuration program within the DOS diagnostics program is used for a PC running DOS or NetWare. The 3Com NIC diagnostics program (3Com NIC Doctor) is a windows-based program used for a PC running Windows 2000, Windows NT 4.0, Windows 98, or...
  • Page 26: Windows 2000 Offload Features

    1: I HAPTER NTRODUCTION Windows 2000 Offload Features Additionally, the 3CR990 NIC supports Windows 2000 offload features in an IP environment. The Windows 2000 offload features are designed to enhance the Windows 2000 operating system capabilities by off loading key TCP/IP networking and security tasks from the Windows 2000 operating system: IPSec Offload—reduces CPU utilization by allowing the 3XP processor and a crypto chip on the NIC to perform...
  • Page 27: Installing And

    Overview This chapter describes how to install the NIC in your PC and connect it to an Ethernet or Fast Ethernet network. Installation Overview There are four steps to the NIC installation: 1 Register the product. 2 Install the NIC in the PC. 3 Connect the NIC to the network.
  • Page 28: Installation Requirements

    Installation Requirements The following items are required for hardware and software installation. Network Interface Card (NIC)—At least one 3Com 10/100 Mbps PCI 3CR990 NIC (included) Processor: Server: Intel-based CPU (Pentium-class processor) Client: 80486 or Pentium-class processor RAM: Server: 128 megabytes minimum;...
  • Page 29: Installing Multiple Nics

    You can install the NIC base network driver on any Windows PC without having to also install a specific Microsoft Service Pack; however, 3Com recommends that you always try to use the most recent Service Pack available from Microsoft technical support (www.microsoft.com).
  • Page 30: Making A Dos-Bootable Diskette

    2: I HAPTER NSTALLING AND You can also download the EtherCD software from the 3Com World Wide Web site: http://support.3com.com/infodeli/tools/nic The installation diskettes allow you to install the network driver only. If you want to install the NIC diagnostics or desktop management software, you must install them from the EtherCD.
  • Page 31: Product Registration

    To obtain customer support for the 3CR990 NIC, you are required to register your NIC product with 3Com. You can register electronically or by U.S. mail. In addition to enabling customer support for your NIC, registration also entitles you to receive upgrade information and advance feature information.
  • Page 32: Preparing The Nic And The Computer

    Microsoft Internet Explorer is not present. If you are running this version of Windows 95 on your PC, access the following site to register your 3CR990 NIC: http://www.3com.com/productreg To register electronically: 1 Insert the EtherCD (that shipped with this product) in the CD-ROM drive.
  • Page 33 PCI 2.1 and you want to use the Remote Wake-Up. The cable is not required if the computer complies with PCI 2.2. (For information on obtaining a Remote Wake-Up cable from 3Com, see Remote Wake-Up Cable on page 22.) Preparing the NIC and the Computer...
  • Page 34: Installing And Connecting The Nic

    2: I HAPTER NSTALLING AND 9 Write down the MAC address of the NIC and note the relative position of the intended PCI slot. This information is helpful when you are installing the network drivers and connecting the cables to the hub or switch.
  • Page 35 Figure 4 Installing the NIC 1 Remove slot cover 1 Carefully insert the NIC in the empty PCI slot, as shown. Press firmly to ensure that the NIC is fully seated in the slot. Secure the NIC with the screw if you removed one earlier. If you want to install the Remote Wake-Up cable, go to the next section, Connecting the Remote Wake-Up Cable to continue the installation.
  • Page 36: Connecting The Remote Wake-Up Cable

    Connecting the Remote Wake-Up cable is optional. Connect this cable only if your NIC supports Remote Wake-Up and you want to use this feature. (For information on obtaining a Remote Wake-Up cable from 3Com, see Remote Wake-Up Cable on page 22.) ONNECTING THE...
  • Page 37 Connecting the Remote Wake-Up Cable WARNING: Make sure that the PC power cord is unplugged. Only properly trained and authorized personnel should perform service. Contact your PC manufacturer for information about safe service techniques. To connect the Remote Wake-Up cable: 1 Make sure that the NIC is properly installed in a PCI slot.
  • Page 38: Installing Software

    2: I HAPTER NSTALLING AND Installing Software See the following topics for requirements and instructions on installing software in various operating systems: Installing NIC Drivers in Windows on page 39 Updating the Network Driver and NIC Software on page 51 Installing NetWare Client and Server Drivers on page 89 The next step is to install the network driver.
  • Page 39: Installing Nic Drivers In Windows

    3C99XCFG.EXE program located on the EtherCD. If you are installing the software during the installation of the network operating system, see Installing a 3Com NIC While Installing the NOS on page 167. For a list of minimum installation prerequisites, see Installation Requirements on page 28.
  • Page 40: Getting Help

    NSTALLING Getting Help To display the Help system during the software installation, click Help on any 3Com window. Installing the Network Driver Using the EtherCD To install the network driver using the EtherCD, follow the steps in the section that is specific to your Windows operating system.
  • Page 41: Windows Nt 4.0

    This section describes how to install the network driver and NIC software in a PC or server running Windows NT 4.0 CAUTION: Windows NT 4.0 Service Pack 6 (SP6) is a minimum system requirement for installing 3Com DynamicAccess technology. To install the network driver: 1 Turn on the power to the PC and start Windows NT.
  • Page 42 3Com EtherLink 10/100 Mbps PCI NIC with 3XP Processor 3Com EtherLink Server 10/100 Mbps PCI NIC with 3XP Processor 11 If you have installed a client NIC (3CR990-TX-95 or 3CR990-TX-97), select: 3Com EtherLink 10/100 Mbps PCI NIC with 3XP Processor...
  • Page 43: Windows 98

    Refer to your system administrator or the Windows NT documentation for assistance. After entering the appropriate TCP/IP information and clicking OK, the Network Settings Change window appears. If the Microsoft TCP/IP Properties screen does not appear, the installation is complete. The Network Settings Change window appears.
  • Page 44: Windows 95

    3: I HAPTER NSTALLING 4 Select the CD-ROM drive option and clear any other check options that are selected. 5 Insert the EtherCD in the CD-ROM drive, and then click Next. Windows finds the driver file for the device. 6 Click Next. Files are copied.
  • Page 45: New Hardware Found

    Installing the Network Driver Using the EtherCD Before installing the NIC software: Make sure that the NIC is installed in the PC and connected to the network. Make sure that you have the Windows 95 installation files. These files may be on a CD or diskettes, or they may have been copied to your hard disk when Windows 95 was installed on your PC.
  • Page 46: Update Device Driver Wizard

    3: I HAPTER NSTALLING network, this entry must be exactly the same for all the PCs in your network. Computer Description—Displays additional details to other users on the network about this PC. For example, you could specify that the PC is connected to a printer.
  • Page 47 Installing the Network Driver Using the EtherCD 2 Click Finish. If networking has already been installed on your PC, go to step 4. If this is the first time that networking is being installed on your PC, the Identification tab of the Network screen appears.
  • Page 48: Verifying Successful Installation

    Device Manager in the middle panel. 3 Double click Network Adapters and make sure that the name of the 3Com EtherLink NIC appears. If a red X or a yellow exclamation point (!) appears by the name of the NIC, the installation was not successful.
  • Page 49: Windows 95 And Windows 98

    Windows NT 4.0 To verify successful NIC installation: 1 Double-click the My Computer icon. The My Computer screen appears. 2 Double-click the Control Panel icon. The Control Panel screen appears. 3 Double-click the Network icon. The Network screen appears. 4 Select the Adapters tab. 5 Make sure that the name of the NIC appears in the list of network adapters.
  • Page 50: Installing The 3Com Nic Diagnostics Program

    Windows 2000, Windows NT 4.0, Windows 98, or Windows 95. The 3Com NIC Diagnostics program allows you to run tests that determine the status of your network and the NIC. It also allows you to configure the NIC, view network statistics and LEDs, and access support databases.
  • Page 51: Starting The 3Com Nic Diagnostics Program

    Running the NIC Diagnostics Tests on page 144. Alternatively, you can also start the 3Com NIC Diagnostics program using the following procedure if the 3Com NIC Diagnostics icon is displayed on right side of the Windows task bar: 1 Double-click the 3Com NIC Diagnostics icon.
  • Page 52: Installing Multiple Nics

    Update Drivers and remove Diagnostics Program. The Update screen appears, displaying a message indicating the 3Com NIC Update Kit has successfully updated the network software, and informing you that you must restart your PC. 7 Click OK to return to the Update NIC drivers screen, and then exit the EtherCD.
  • Page 53: Windows Nt 4.0

    4 Follow the prompts on the screen to install the network driver. See Windows 2000 on page 40, Windows 98 on page 43, or Windows 95 on page 44, earlier in this chapter for driver installation instructions. 5 After the network driver is installed, restart the PC. 6 After the PC restarts, exit Windows and turn the power off.
  • Page 54 3: I HAPTER NSTALLING 8 Make sure that d:\ appears in the entry box (where d:\ represents the letter name of the CD-ROM drive), and then click OK. The Select OEM Option screen appears with the name of one of the NICs selected. Only one NIC appears on this screen.
  • Page 55: Client Pc Requirements

    DynamicAccess LAN Agent on page 25. For detailed information on using, configuring, and troubleshooting the DynamicAccess LAN agent, you can download it from: http://www.3com.com/dynamicaccess Client PC Requirements The DynamicAccess LAN agent can be installed on a PC running Windows 95, Windows 98, or Windows NT 4.0.
  • Page 56: Installing The Lan Agent

    4: I HAPTER NSTALLING The following table lists the minimum client requirements and recommended Microsoft Service Packs (if any) for the version of the DynamicAccess LAN agent that is included on the EtherCD. Requirements for Running Operating DynamicAccess Technology System on a Client PC Windows 2000 486/66 MHz CPU...
  • Page 57: Configuring The Dynamicaccess Lan Agent

    NIC are still intact. A 3Com DynamicAccess LAN agent entry appears as a protocol. A 3Com DynamicAccess LAN agent icon is installed in the Windows Control Panel. Configuring the DynamicAccess LAN Agent Contact your system administrator about using DynamicAccess technology at your site.
  • Page 58: Installing Dynamicaccess Software For A Server Nic

    HAPTER NSTALLING To configure the DynamicAccess LAN agent on a local client PC: 1 Double-click the 3Com DynamicAccess icon in the Windows Control Panel. The Traffic Prioritization tab of the DynamicAccess Setup screen appears. 2 Select the tab containing the information you want to configure.
  • Page 59 Installing DynamicAccess Software for a Server NIC The EtherCD Welcome screen appears. 4 Click NIC Software. 5 Click DynamicAccess Technology. 6 Click Install DynamicAccess Technology. 7 Select the appropriate menu option for your operating system (Windows 2000 or Windows NT 4.0) Ignore the Windows 95/98 menu option.
  • Page 60: Verifying Successful Installation

    NIC entry appears in the list of network adapters. All protocols are re-bound to the virtual NIC. The bindings to the physical NIC are still intact. A 3Com DynamicAccess entry appears as a protocol. A 3Com DynamicAccess icon is installed in the Windows Control Panel.
  • Page 61 100 Mbps, or all at 1000 Mbps). For example, if you specify failover from a 3Com Gigabit EtherLink Server 1000 PCI NIC to a 3Com EtherLink 10/100 PCI NIC, you must disable load balancing for that group to achieve the best performance.
  • Page 62 4: I HAPTER NSTALLING Checksum, TCP Segmentation, and IP Sec). In this case, the offload support is limited to the features supported by all NICs in the group. For example, if two NICs in a group support all offload features but one NIC supports only TCP Checksum, then offload support for the group is limited to TCP Checksum.
  • Page 63: Windows 2000

    CAUTION: group or VLAN, take note of configuration information such as IP addresses and IPX network numbers. DynamicAccess server software does not restore a network configuration to its pre-DynamicAccess state. Always verify that the network configuration conforms to your expectations after creating or removing a load balancing group or VLAN.
  • Page 64: Windows Nt

    4: I HAPTER NSTALLING Windows NT Start DynamicAccess server features under Windows NT as follows: 1 Log in to the Windows NT Administrator account. 2 From the Windows Start menu, select Settings/Control Panel. YNAMIC CCESS OFTWARE IN INDOWS...
  • Page 65: Creating A Group

    3 Double-click the DynamicAccess SW Server icon. The DynamicAccess Resilient Server Link/Load Balance/VLAN Configuration window appears. Click the appropriate tab to configure server features. Creating a Group 1 Click the Load Balance/RSL tab. 2 In the Load Balance/RSL window, click Create Group. 3 In the Create Group dialog box, type a group name.
  • Page 66: Specifying A Dedicated Ip Address

    4: I HAPTER NSTALLING Adding NICs to a Group 1 Click the Load Balance/RSL tab. 2 In the Load Balance/RSL window: Select a group from the Load Balancing/RSL Groups list. Select a NIC from the Network Interface Cards list. 3 Click Add NIC. The NIC appears as part of the group in the Load Balancing/RSL list box.
  • Page 67: Changing An Ip Address

    Changing an IP Address If another device is using a bidirectional load balancing group's dedicated IP address, you must change either the other device’s IP address or that of the load balancing group. Use the appropriate procedure below: Changing the Other Device's IP Address Changing the Group's Dedicated IP Address...
  • Page 68: Specifying Traffic Priorities

    Specifying Traffic Priorities You can use the DynamicAccess Software Setup window to specify traffic priorities. 1 Double-click the 3Com DynamicAccess icon in the Windows Control Panel. The DynamicAccess Software Setup window appears. 2 Click the appropriate tab: Traffic Prioritization—Prioritize applications to...
  • Page 69: Disabling Load Balancing For A Group

    The first NIC added to an empty group is automatically designated the primary NIC. NICs added subsequently are designated as secondary NICs. If a foreign (non-3Com) NIC is used, it must be designated the primary NIC. Primary status is indicated by a P icon at the beginning of the NIC name.
  • Page 70: Specifying Failover From Gigabit To 10/100 Pci

    Specifying Failover from Gigabit to 10/100 PCI You can specify failover from a 3Com Gigabit Etherlink Server 1000 PCI NIC to a 3Com EtherLink Server 10/100 PCI NIC. To ensure optimal performance, this type of failover requires that you disable load balancing for the group.
  • Page 71: Troubleshooting A Load Balancing Configuration

    2 Add 3Com server NICs to the group. Add at least one 3Com Gigabit Etherlink Server NIC and at least one 3Com EtherLink Server 10/100 PCI NIC to the group. Designate the Gigabit Etherlink Server NIC as the primary NIC.
  • Page 72: Identifying Windows 2000 Miniport And Lan Connections

    4: I HAPTER NSTALLING Table 1 Troubleshooting Load Balancing In Windows (continued) Symptom Receive load balancing does not function across a router. Changing Windows 2000 Property Settings If you receive warnings about inconsistent property settings (for example, the 802.1p Support property) while creating a group, use the following procedure to change a NIC property: 1 Right-click the My Computer icon and select...
  • Page 73: Using Windows 2000 Offload Features

    miniport icon name. If a miniport is associated with an ungrouped NIC, you can identify the NIC by its MAC address as follows: 1 In the Network and Dial-up Connections window, right-click the miniport icon and select Properties from the menu. 2 In the DynamicAccess Properties window, click the General tab.
  • Page 74: Enabling Offloads

    4: I HAPTER NSTALLING Enabling Offloads Windows 2000 provides the capability to individually enable or disable each of the four offload features. (The default setting for these features is enabled.) To enable or disable individual offload settings in Windows 2000: 1 Right-click the My Network Places desktop icon and select Properties.
  • Page 75 Using Windows 2000 Offload Features 3 Click Configure. The 3Com EtherLink 10/100 Mbps PCI NIC with 3XP Processor screen appears. 4 Click the Advanced tab. 5 Select Enable Offloads in the Property list box. 6 Select the appropriate value in the Value entry box (shown in the following table) for the desired offload...
  • Page 76: Installing Dynamicaccess Lan Encryption Software

    Windows 2000 Advanced tab, then you must reconfigure the group. Installing DynamicAccess LAN Encryption Software This section explains how to install 3Com DynamicAccess LAN Encryption software in a PC running Windows 95 or Windows 98. For complete instructions on using DynamicAccess LAN Encryption software, see the DynamicAccess LAN Encryption Software Administrator’s Guide, which you can...
  • Page 77: Installation Overview

    Client for Microsoft networks installed and configured to log in to a domain. Installation Overview The 3Com EtherLink 10/100 PCI NIC must be installed and connected to the network before you install DynamicAccess LAN Encryption software. See Installing and Connecting the NIC on page 27 for instructions.
  • Page 78 4 Click DynamicAccess Technology. The 3Com DynamicAccess Technology screen appears. 5 Click Install DynamicAccess Technology. The 3Com DynamicAccess Technology menu appears. 6 Click Install 3Com DynamicAccess Technology for Windows 95/98. The 3Com DynamicAccess Technology menu displays options for installing either DynamicAccess LAN Encryption Software or DynamicAccess Technology.
  • Page 79 Installing DynamicAccess LAN Encryption Software 8 If you need to close any open applications, click Cancel, close the applications, and then restart the installation process. (Alternatively, you can press Ctrl-Tab to display each open application and close it.) Once you are ready to proceed, click Next. The Software License Agreement screen appears.
  • Page 80 Yes (or OK or Next) to continue. If you see “Winsock 2 setup” error messages, reboot the system and re-start the 3Com LAN Encryption installation. If prompted to insert the Windows CD, insert it so that certain Windows files can be copied. (Prompting for the Windows CD depends on your PC configuration.) Follow...
  • Page 81 During installation, the policy files tssecmap.cfg and tssecdes.cfg are automatically copied from the EtherCD to your PC. See the “3Com LAN Encryption Secure Network Map File (tssecmap.cfg)” topic and the “Security Level Definition File (tssecdes.cfg)” topic in the administrator’s...
  • Page 82: Installing Lan Encryption Software On Windows 98

    4 Click DynamicAccess Technology. The 3Com DynamicAccess Technology screen appears. 5 Click Install DynamicAccess Technology. The 3Com DynamicAccess Technology menu appears. 6 Click Install 3Com DynamicAccess Technology for Windows 95/98. The 3Com DynamicAccess Technology menu displays options for installing either DynamicAccess LAN Encryption Software or DynamicAccess Technology.
  • Page 83 Installing DynamicAccess LAN Encryption Software 8 If you need to close any open applications, click Cancel, close the applications, and then restart the installation process. (Alternatively, you can press Ctrl-Tab to display each open application and close it.) Once you are ready to proceed, click Next. The Software License Agreement screen appears.
  • Page 84 When prompted to reboot, click Yes to continue. If you see “Winsock 2 setup” error messages, reboot the system and re-start the 3Com LAN Encryption installation. If prompted to insert the Windows 98 CD, insert it so that certain Windows files can be copied. (Prompting for the Windows CD depends on your PC configuration.) Follow...
  • Page 85: Adding The Entrust File

    Installing DynamicAccess LAN Encryption Software During installation, the policy files tssecmap.cfg and tssecdes.cfg are automatically copied from the EtherCD to your PC. See the “3Com LAN Encryption Secure Network Map File (tssecmap.cfg)” topic and the “Security Level Definition File (tssecdes.cfg)” topic in the administrator’s guide for more information.
  • Page 86: Starting Dynamicaccess Lan Encryption Software

    4: I HAPTER NSTALLING Starting DynamicAccess LAN Encryption Software You start the DynamicAccess LAN Encryption software by choosing a secure profile. 1 Right-click the padlock icon in the taskbar to see the secure profiles on your system. 2 Select the secure profile you want to use from the list.
  • Page 87: Uninstalling Lan Encryption Software

    1 Click the Start button in the taskbar on your Windows desktop. 2 Select Programs. 3 Select 3Com. 4 Select DynamicAccess LAN Encryption Software Admin Guide. Uninstalling LAN Encryption Software To uninstall DynamicAccess LAN Encryption software from...
  • Page 89: Overview

    This chapter describes how to install server drivers for Novell NetWare versions 3.12, 4.11, and 5.0. To obtain the latest shipping version of a driver, go to: http://www.3com.com/ Installing and Configuring the NetWare Server Driver This section describes how to install the NetWare driver on a Novell server running NetWare 3.12, 4.11, or 5.0.
  • Page 90: Obtaining Netware Loadable Modules

    5: I HAPTER NSTALLING NetWare Version 4.11 The required support pack must be loaded before you install the driver for the 3CR990 NIC. You can obtain the latest support packs from the Novell World Wide Web site: http://www.support.novell.com Obtaining NetWare Loadable Modules You can obtain current NLMs for the NetWare servers listed in the table below from the from the \NWSERVER directory on the EtherCD, or from the Novell World Wide Web site:...
  • Page 91: Server Software Installation Requirements

    NICs. If you are installing the software during the installation of the network operating system, see Installing a 3Com NIC While Installing the NOS on page 167. For a list of installation requirements, see Installation Requirements on page 28.
  • Page 92: Installing The Netware 3.12 Server Driver

    5: I HAPTER NSTALLING Obtaining Slot Numbers The NetWare driver installation program requires you to enter a PCI slot number for each NIC. In older versions of NetWare software, the term slot number referred to the physical slot in which the NIC was installed in the server. Now, the slot number is a combination of the bus number, bus type, and the physical slot number.
  • Page 93: Installing The Server Driver For Netware 4.11 And 5.0 Using Inetcfg

    Installing and Configuring the NetWare Server Driver The NLM file location is typically in the sys:system directory. You need a NetWare client system to copy the NLM files to the server. 2 Copy the LAN driver file (3C99X.LAN) from the EtherCD to the same directory.
  • Page 94 5: I HAPTER NSTALLING 4 Press Enter. The Internetworking Configuration screen appears. 5 In the displayed menu, select Boards, and then press Enter. 6 Press Insert. A list of currently installed drivers appears. 7 Press Insert again. The New Driver dialog box appears. 8 Specify the directory: a:\nwserver\3c99x.lan 9 Press Enter.
  • Page 95: Installing The Server Driver And Dynamicaccess Technology Using Autoexec.ncf

    Installing and Configuring the NetWare Server Driver Select the board. For example, enter: then press Enter. 16 When prompted, enter the network number, and then press Enter. 17 In the Frame Type field, press Enter to display a list of frames, choose a frame, and press Enter.
  • Page 96: Loading The 3Com Ethercd

    Select a driver. The Select a Driver screen appears, listing all previously saved drivers in the system. If this is the first installation of the 3Com server NIC driver, it does not appear in this list. 5 Press Insert. A system message for selecting a disk drive appears.
  • Page 97: Specifying The Slot Number

    Installing and Configuring the NetWare Server Driver 9 Select Yes at the prompt to confirm the name of the driver to copy. The installation program copies the driver to the appropriate server subdirectory. The Configuration screen appears. Specifying the Slot Number You need not specify the slot number if you are installing only one NIC.
  • Page 98: Installing Multiple Server Nics

    The values <slot1> and <slot2> are the numbers of the PCI slots in which the NICs are physically installed. To view the numbers of these PCI slots, use the 3Com Configuration and Diagnostic program for DOS. See Verifying the PCI Slot Number on page 99 for instructions.
  • Page 99: Verifying The Pci Slot Number

    Installing and Configuring the NetWare Server Driver Verifying the PCI Slot Number To verify the PCI slot number in which a NIC is installed: 1 Boot the NetWare server with the -na option. This prevents the AUTOEXEC.NCF file from loading. For example, enter: server -na 2 Issue the load command for the NIC LAN driver...
  • Page 100: Configuring Groups

    LAN drivers. For example: load se load lbrsl CAUTION: Do not set Novell’s Load Balance Local LAN=ON when using SE and LIBRSL (the 3Com Load Balancing suite). b Add or verify the LOAD commands for the LAN drivers for all slot-frame instances.
  • Page 101 Installing and Configuring the NetWare Server Driver e Remove any protocol BIND commands from each secondary NIC. f For each group, add an LBRSL GROUP command to group the primary and secondary NICs together. There can be only one LBRSL GROUP command per group, and it must list the primary and all secondary NICs.
  • Page 102: Verifying The Installation And Configuration

    ;Create a group with NIC 10001 primary and NIC 10002 secondary lbrsl group lb 10001 10002 ;To create a resilient server link group without load balancing (for ;use with NICs from manufacturers other than 3Com) use the rsl option: ;lbrsl group rsl 10001 10002 Verifying the Installation and Configuration...
  • Page 103: Changing Netware Driver Configuration Parameters

    Changing NetWare Driver Configuration Parameters 2 Log in or map to the server. If you cannot log in or map to the server, the link is not functional. If the link is functional, the following message appears: Link integrity test for primary slot #XXXXX passed.
  • Page 104: Planning The Configuration

    5: I HAPTER NSTALLING Maintaining Groups DynamicAccess technology server features allow you to configure load balancing groups. The load balancing features are described in Advanced Server Features on page 17. The following DynamicAccess technology server features are available for NIC groups in NetWare: load balancing RSL failover The examples in this section illustrate typical actions you...
  • Page 105: Adding A Secondary Nic To A Group

    Decide whether groups are to perform load balancing: Load balancing groups provide failover and share the network load. Resilient server link groups provide failover, but do not share the network load. If you plan to form load balancing/failover groups, do not enable TCP/IP checksum offload. To use bidirectional load balancing, you must assign a dedicated IP address for each load balancing group.
  • Page 106: Adding A Group

    ;Create a group with NIC 10001 primary and NICs 10002 and 1003 secondary lbrsl group lb 10001 10002 10003 ;To create a resilient server link group without load balancing (for ;use with NICs from manufacturers other than 3Com) use the rsl option: ;lbrsl group rsl 10001 10002 10003 Adding a Group 1 Install the NICs.
  • Page 107: Reboot The Server

    server links, use the LB option. To specify a resilient server link group without load balancing, use the RSL option. For the LBRSL GROUP command syntax, see Server Feature Commands on page 108. 3 Reboot the server. The sample AUTOEXEC.NCF file in Figure 8 shows one group of three NICs and one group of two NICs.
  • Page 108: Server Feature Commands

    5: I HAPTER NSTALLING Server Feature Commands DynamicAccess server feature commands for NetWare can be used to create sophisticated configurations of groups and for troubleshooting. You can enter them at the NetWare command line or add them to the appropriate NCF file.
  • Page 109: Probe Interval

    Syntax lbrsl display status [pri_slot] where: pri_slot is the PCI slot number of the primary NIC in the group for which information is to be displayed. If this parameter is not specified, information for all groups is displayed. An example of the type of information displayed follows: Group NNN (LB group) Primary board id: Original NNN, Current NNN...
  • Page 110: Receive Timeout

    5: I HAPTER NSTALLING Syntax Example Default receive timeout This command sets the receive timeout individually for each group and displays a message for each loaded frame type. Syntax Example Default retry count This command sets the number of retries that the software attempts when a probe packet fails to appear at the receive end.
  • Page 111: Wait Timeout

    Syntax lbrsl send timeout pri_slot seconds where: pri_slot is the PCI slot number of the primary NIC. seconds is the time in seconds. Example lbrsl send timeout 1001 10 Default ungroup This command deletes a group. The LAN driver for the group must not be loaded.
  • Page 112: Troubleshooting A Group Configuration

    LIENT AND ERVER You can use only one NIC that is not a 3Com server NIC in one 3Com load balancing/RSL group per server. Check the groups and remove all but one of the non-3Com server NICs from the groups.
  • Page 113: Default Nic Settings

    Overview This chapter describes how to configure the NIC. Before you change the NIC configuration settings, contact your system administrator. Default NIC Settings The table below lists the configuration settings for the NIC. The default setting is shown in uppercase in the Settings column.
  • Page 114 NIC Media Type setting. Note: If you are running Windows 2000, changes made to the Duplex setting though the 3Com NIC Diagnostics are not reflected in the registry unless you also change the Media Select property setting in Windows 2000: 1.In the Device Manager window,...
  • Page 115 Media Type setting manually. Note: If you are running Windows 2000, changes made to the Media Type setting though the 3Com NIC Diagnostics are not reflected in the registry unless you also change the Media Select property setting in Windows 2000: 1.In the Device Manager window,...
  • Page 116: Configuration Methods

    The NIC can be configured using any of the methods listed in the table below. This section describes how to configure the NIC using the 3Com NIC Diagnostics program for Windows. For instructions on using the other two methods, see the file or section mentioned in the table.
  • Page 117: Changing General Nic Configuration Settings

    To change the NIC general configuration settings, such as network driver optimization, duplex mode, and media type: 1 Open the Windows Start menu. 2 Select Programs, and then 3Com NIC Utilities. Changing General NIC Configuration Settings Requirement(s) 3Com DMI Agent and...
  • Page 118: Using The 3Com Dos Configuration Program

    To return the settings to the factory default settings, click Set Factory Defaults. 8 Click OK to save the changes and exit the program. For complete instructions on using the 3Com NIC Diagnostics program, see Running NIC Diagnostics on page 143.
  • Page 119 Auto Select. Note that any configuration change you make through the Windows 2000 Advanced tab overrides the same configuration setting made through the 3Com NIC (Windows) Diagnostic program or the 3Com DOS Diagnostic program. 4 Continue this procedure for other options. For more information on a specific option, select the option...
  • Page 120: Enabling Or Disabling The Boot Rom Setting

    1 Make sure that the NIC is installed and is connected to the network and that the NIC driver is installed. 2 Open the Windows Start menu. 3 Select Programs, and then 3Com NIC Utilities. 4 Click 3Com NIC Doctor. The 3Com NIC Diagnostics General screen appears.
  • Page 121: Bbs Bios-Compatible Pcs

    Configuring the Managed PC Boot Agent (MBA) Refer to your PC documentation if you do not know which type of PC you have. BBS BIOS-Compatible PCs To enable a BBS BIOS-compatible PC to boot from the network using the MBA boot ROM: 1 Make sure that the NIC boot ROM setting is Enabled.
  • Page 122: Non-Bbs Bios-Compatible Pcs

    Managed PC Boot Agent User Guide, located with the MBA software on the EtherCD. Disabling the 3Com Logo To disable the 3Com logo that appears during startup: 1 Make sure that the NIC, the network driver, and the 3Com NIC Diagnostics program are installed.
  • Page 123: Overview

    Overview The EtherLink PCI NIC accelerates IP security (IPSec) data encryption from supported operating systems that provide this offload capability. This feature is currently available in the Microsoft Windows 2000 operating system. Data encryption is available for Windows 95 and Windows 98 through DynamicAccess LAN Encryption software provided on the EtherCD.
  • Page 124: Creating A Security Policy

    7: C HAPTER ONFIGURING Encryption Encryption Type Level Custom varies Creating a Security Policy The process you use to create and enable a security policy will depend on your network environment requirements. The following is an example of one approach to creating a security policy.
  • Page 125: Creating The Policy

    4 Click Add. The Add Standalone Snap-in screen appears. 5 Select IP Security Policy Management, and then click Add. The Select which computer this Snap-in will manage screen appears. 6 Enable the Local computer option. 7 Click Finish, Close, and then OK. Creating the Policy This sequence creates and names the new security policy.
  • Page 126: Creating A Filter

    7: C HAPTER ONFIGURING 11 Enable the default option This rule does not specify a tunnel, and then click Next. The Network Type screen appears. 12 Enable the default option All network connections, and then click Next. The Authentication Methods screen appears. 13 Enable the Use this string to protect the key exchange (preshared key): option, type the appropriate string text in the entry field, and then...
  • Page 127: Creating The Filter Action

    Binding the Filter This sequence attaches the new filter to the policy. The IP Filter List screen appears. 1 Enable the option for the new filter name and make sure that the new filter name is selected. 2 Click Next. Creating the Filter Action This sequence defines how the filter acts on the policy.
  • Page 128: Disabling Encryption

    7: C HAPTER ONFIGURING The Filter Action screen appears. 1 Enable the filter action option and make sure that the filter name is selected. (In this example, we used the filter name: 3DES to the Server.) 2 Click Next, Finish, and then Close. The newly created policy appears in the right pane of the Console Root\IP Security Policies on Local Machine screen.
  • Page 129: Interpreting The Leds

    This chapter describes procedures for locating problems you might have with the EtherLink PCI NIC. It explains how to: Interpret the NIC LEDs. Access 3Com support databases. Troubleshoot NIC installation problems. Troubleshoot NIC and network connection problems. Troubleshoot Remote Wake-Up.
  • Page 130: Viewing The Nic Leds In The Diagnostics Program

    Ensure that the hub or switch is powered on. Viewing the NIC LEDs in the Diagnostics Program To view the LEDs in the 3Com NIC Diagnostics program: 1 Make sure that the NIC, the network driver, and the 3Com NIC Diagnostics program are installed.
  • Page 131: Accessing 3Com Support Databases

    Accessing 3Com Support Databases In addition to the 3Com support databases listed in this section, check the README.TXT files in the ENGLISH, INSTALLS, and NWSERVER subdirectories and check the Help text files located in the HELP directory on the EtherCD.
  • Page 132: Troubleshooting The Nic Installation

    NIC in three categories: Release notes—Display tips about installing and using the NIC. Frequently asked questions—Display common questions asked by customers and answered by 3Com support experts. Knowledgebase topics—Display NIC compatibility topics. Troubleshooting the NIC Installation If you encounter any of the following problems or error messages, follow the steps in Cleaning Up a Failed Installation on page 132 to resolve the problem.
  • Page 133: Troubleshooting The Network Connection

    8 Reboot the computer. 9 Install the network driver, as described in Installing the Network Driver Using the EtherCD on page 40. If you are prompted for 3Com files when Windows restarts, open the drop-down box and select the following path: \options\cabs To verify successful installation, see Verifying Successful Installation on page 48.
  • Page 134 Download the The 3Com Software Library is your World Wide Web latest NIC driver connection to software, drivers, and INF files for all 3Com products. Point your browser to the 3Com home page (http://www.3com.com/). Under Service and Support, click Software, Drivers & INFs.
  • Page 135: Troubleshooting Remote Wake-Up

    2 Make sure that you are using the latest driver for the NIC. This driver is shipped with the NIC on the EtherCD. It can also be downloaded from the 3Com Software Library. Point your web browser to the 3Com home page: http://www.3com.com/ Under Service and Support, click Software, Drivers, and INFs.
  • Page 136: Troubleshooting A Network Connection

    8: T HAPTER ROUBLESHOOTING THE 5 If the previous steps have failed, install a known functioning Remote Wake-Up NIC in the computer. If Remote Wake-Up works with the new NIC installed, contact your computer vendor for a replacement NIC. If Remote Wake-Up does not work with the new NIC installed, there may be a problem with the computer motherboard.
  • Page 137: Troubleshooting Hubs

    Troubleshooting Hubs A crossover cable can be used to identify the type of failure when hub performance or connectivity is in question. To use a crossover cable: 1 Connect a file server and a client PC back-to-back with a crossover cable to verify that the NIC and network operating system are properly configured.
  • Page 138: Windows 2000

    8: T HAPTER ROUBLESHOOTING THE is mismatched (that is, TD+ to RD– instead of TD+ to RD+), the LED blinks. Removing the Network Driver To remove the network driver from your computer, follow the steps for your operating system. Windows 2000 The Windows 2000 system does not allow you to uninstall the network driver from the Network and Dial-up Connections window.
  • Page 139: Windows 95 And Windows 98

    Note that removing the network driver does not result in the removal of the diagnostics software. See Removing the 3Com NIC Diagnostics Program on page 149. You are prompted to restart the computer. If you are physically removing the NIC from the computer, click No.
  • Page 140: Windows Nt 4.0

    8: T HAPTER ROUBLESHOOTING THE If you are reinstalling the NIC software, click Yes to restart the computer. Removing DynamicAccess Server Features Follow the steps in this section to remove DynamicAccess technology server features for your operating system. Windows NT 4.0 To remove DynamicAccess technology server features: 1 From the Start menu, select Settings/Control Panel.
  • Page 141: Netware

    View/Configure/Remove installed products. The Currently Installed Products screen appears, listing software products that are installed in the system. 4 From the list of products, select 3Com DynamicAccess Server Features and press Del. Select Yes to remove the software. For instructions on removing the 3Com NIC Diagnostics Program from your computer, see Removing the 3Com NIC Diagnostics Program on page 149.
  • Page 143: Overview

    Windows 2000 Windows NT 4.0 Windows 98 Windows 95 Use the 3Com DOS Diagnostics program if you are running any of the following operating systems: NetWare The following sections explain how to start both NIC diagnostics programs. However, specific instructions are provided only for using the Windows-based 3Com NIC Diagnostics program.
  • Page 144: Running The 3Com Dos Diagnostics Program

    9: R HAPTER UNNING Running the 3Com DOS Diagnostics Program To start the 3Com DOS diagnostics program for DOS and NetWare installations: 1 Reboot the computer using a DOS-bootable diskette. CAUTION: If you are running Japanese DOS, you must switch to U.S. mode DOS before running the 3Com DOS...
  • Page 145: Running The Network Test

    Select the Diagnostics tab to access diagnostics tests that you can run on the installed NIC. Support Select the Support tab to access various 3Com customer support resources. Flash Update Select the Flash Update tab to update firmware for the installed NIC.
  • Page 146: Viewing The Nic Leds In The Diagnostics Program

    3 Click Close. Viewing the NIC LEDs in the Diagnostics Program To view the LEDs in the 3Com NIC Diagnostics program: 1 Make sure that the NIC, the network driver, and the 3Com NIC Diagnostics program are installed.
  • Page 147: Viewing Network Statistics

    3 Select Programs, and then 3Com NIC Utilities. 4 Click 3Com NIC Doctor. The 3Com NIC Diagnostics General screen appears and displays following LEDs: Link—lights if there is a valid connection between the NIC and the network. Transmit—lights if the NIC is transmitting information.
  • Page 148: Using The 3Com Icon In The Windows System Tray

    HAPTER UNNING Using the 3Com Icon in the Windows System Tray The 3Com icon, which can be enabled to appear in the Windows system tray, allows you to start the 3Com NIC Diagnostics program. It also allows you to view the NIC’s link speed and number of frames sent and received.
  • Page 149: Removing The 3Com Nic Diagnostics Program

    Removing the 3Com NIC Diagnostics Program The 3Com NIC Diagnostics Program can be removed using the Add/Remove Programs Wizard in Windows, or by using the EtherCD. For instructions on using the Add/Remove Programs Wizard in Windows, see your Windows documentation.
  • Page 151: Obtaining Drivers

    BTAINING RIVERS For a list of additional network drivers that are not included on the EtherCD, and instructions on how to install them, go to the following 3Com World Wide Web site: http://support.3com.com/infodeli/tools/nic/...
  • Page 153: Cr990 Nic Specifications

    This appendix lists the specifications, standards conformance, cable requirements, and connector pin assignments for the EtherLink 10/100 PCI NIC. 3CR990 NIC Specifications The following table provides environmental, interface, and standards information for the EtherLink 10/100 PCI NIC with 3XP processor (3CR990 family). Hardware Memory Bus interface...
  • Page 154: Cabling Requirements

    B: S PPENDIX PECIFICATIONS AND Standards Conformance IEEE 802.3x full-duplex, auto-negotiation, and flow control IEEE 802.1p (General Attribute Registration protocol) for multicast addresses Microsoft PC98 PCI 2.1 and 2.2 DMI 2.0 and 2.0s ACPI 1.0 Cabling Requirements The cable, quality, distance, and connectors must comply with the Electronic Industries Association/Telecommunications Industries Association (EIA/TIA) 568 Commercial Building Wiring Standard and the Technical Services Bulletin...
  • Page 155: Base-T Operation

    The EIA/TIA defines five categories of unshielded twisted-pair cable. Category Use 10BASE-T Operation 10BASE-T is the Institute of Electrical and Electronics Engineers (IEEE) 802.3 standard for Ethernet signaling over unshielded twisted-pair wire at 10 Mbps. Ethernet, as the most widely used network protocol, uses 10BASE-T as its primary cabling scheme.
  • Page 156: Rj-45 Connector Pin Assignments

    B: S PPENDIX PECIFICATIONS AND 100BASE-TX Operation 100BASE-TX is the IEEE 802.3u standard for Fast Ethernet signaling over Category 5 UTP or STP wire at 100 Mbps. Based on an extension to the IEEE 802.3 Ethernet specification, Fast Ethernet characteristics include: A data rate of 100 Mbps.
  • Page 157: Link Negotiation

    Flow Control The 3CR990 NICs utilize flow control technology to throttle the incoming data packet stream and prevent the loss of packets. IEEE 803.2x flow control prevents the input buffers of a device from overflowing. By using pause frames to communicate buffer status between linked transmitting and receiving devices (transmitters and receivers).
  • Page 159: Overview

    3Com DMI Agent User Guide included with the 3Com DMI Agent software on the EtherCD. For more information on DMI, go to: http://www.3com.com/managedpc About the 3Com DMI Agent The 3Com DMI Agent allows you to obtain basic NIC information, including: Node address MAC address Driver version Additionally, depending on the features of your NIC, the 3Com DMI Agent allows you to view and configure...
  • Page 160: Client Pc Requirements

    NIC. For a description of each MIF that is supported by the 3Com DMI Agent, see the 3Com DMI Agent User Guide included with the 3Com DMI Agent software on the EtherCD.
  • Page 161: Network Management Requirements

    Compaq Insight Manager Management Station Intel LANDesk Client Manager Installing the 3Com DMI Agent This section describes how to install the 3Com DMI Agent on a PC running Windows NT 4.0, Windows 98, or Windows 95. Before installing the DMI Agent, logon to the PC with an account that has system administration privileges.
  • Page 162 8 Restart the PC when prompted. To verify successful installation, use a DMI-compatible browser or a network management application that supports DMI 2.0 or 2.0s to verify that the 3Com NIC is present. If you have 3Com DynamicAccess software and a foreign (non-3Com) NIC installed, the foreign NIC is displayed as a 3Com NIC in the DMI browser.
  • Page 163: Ethercd Navigation

    EtherCD Navigation This section provides information about EtherCD content and navigation. If auto insert is enabled for your CD-ROM drive, the 3Com Welcome screen is displayed when you insert the EtherCD in your CD-ROM drive. If the Welcome screen is not displayed when you insert the...
  • Page 164: Root Subdirectories

    Help Installation and configuration files, basic troubleshooting, support information, and system resource information. Installs Contains images for DynamicAccess, MBA, and 3Com EtherDisks. Ndis2 Contains the DOS NDIS 2.x driver. NWClient Contains a DOS NetWare client driver file and runtime image file, a sample NET.CFG file, and an installer for the DOS ODI client...
  • Page 165 DOS. register.txt Explains why and how to register your NIC. support.txt Contains information about technical assistance services available from 3Com. trouble.txt Contains troubleshooting tips. unt_nt4.txt Explains how to perform an automated installation of Windows NT 4.0 over the network (unattended install).
  • Page 167: Windows 2000

    Wizard detects installed NICs and installs drivers it finds for them from the Windows 2000 CD. If you want to install the latest software from the 3Com EtherLink Server CD after you finish installing Windows 2000, restart the server and follow the instructions for Windows in Updating the Network Driver and NIC Software on page 51.
  • Page 168: Installation Instructions

    7 Remove the NetWare CD from the CD-ROM drive. 8 Insert the 3Com EtherLink Server CD in the CD-ROM drive. 9 Press F3. 10 Enter the location of the driver on the 3Com CD. For example: D:\nwserver 11 In the Driver Summary screen, select 3C990.LAN and press Enter.
  • Page 169 15 From the Options menu, select Continue. The installation continues. In NetWare 5.0, the Configure Server Properties windows appear. Locate the Network Boards list in the Protocols window. The installed NICs are listed in this window. Select each installed NIC and configure its protocols. Proceed with the installation, and reboot when you are prompted to do so.
  • Page 171: Technical Support

    3Com recommends that you access the 3Com Corporation World Wide Web site. Online Technical Services 3Com offers worldwide product support 24 hours a day, 7 days a week, through the following online systems: World Wide Web site 3Com Knowledgebase Web Services...
  • Page 172: 3Com Knowledgebase Web Services

    3Com FTP Site Download drivers, patches, software, and MIBs across the Internet from the 3Com public FTP site. This service is available 24 hours a day, 7 days a week. To connect to the 3Com FTP site, enter the following...
  • Page 173: Support From Your Network Supplier

    U.K. U.S.A. Access by Digital Modem ISDN users can dial in to the 3Com BBS using a digital modem for fast access up to 64 Kbps. To access the 3Com BBS using ISDN, call the following number: 1 847 262 6000...
  • Page 174: Support From 3Com

    If you are unable to contact your network supplier, see the following section on how to contact 3Com. Support from 3Com If you are unable to obtain assistance from the 3Com online technical resources or from your network supplier, 3Com offers technical telephone support services. To find...
  • Page 175: Returning Products For Repair

    Venezuela North America Returning Products for Repair Before you send a product directly to 3Com for repair, you must first obtain an authorization number. Products sent to 3Com without authorization numbers will be returned to the sender unopened, at the sender’s expense.
  • Page 176 F: T PPENDIX ECHNICAL To obtain an authorization number, call or fax: Country (Region) Asia, Pacific Rim Europe, South Africa, and Middle East Latin America From the following countries, you may call the toll-free numbers; select option 2 and then option 2: Austria Belgium Denmark...
  • Page 177 Program for DOS 116 3Com DMI Agent client PC requirements 160 installing 161 network management requirements 161 overview 159, 167 3Com icon, in Windows system tray removing 148 showing 148 3Com Knowledgebase Web Services 172 3Com logo, disabling 122 3Com NIC Diagnostics program...
  • Page 178 108 displaying group properties, Windows 70 NIC properties, Windows 70 DMI (Desktop Management Interface), overview 23, 159 3Com Configuration and Diagnostics Program 116 boot disk 30 changing settings 118 configuration program, changing settings 118 diagnostics program 144...
  • Page 179 Fast IP 25 features 25 Help, accessing 58 installing 56 overview 25 removing 58 traffic prioritization 17, 20, 25 verifying installation 57, 60 DynamicAccess LAN Encryption software installing 76 overview 14 DynamicAccess server features NetWare commands 108 configuration guidelines 104 overview 17 removing 140 Windows...
  • Page 180 Host ID 66 hot plug NIC installation 24 hubs, troubleshooting 137 icon, 3Com 148 IEEE 802.1p support property 61 installation 3Com DMI Agent 161 connecting to the network 36 diskettes creating 30 obtaining 29 DynamicAccess LAN agent 56 DynamicAccess server software 58...
  • Page 181 NICs from, Windows 69 resilient server links (RSLs) 17 transmit 19, 60 troubleshooting NetWare 112 Windows 71 logo, 3Com, disabling 122 MAC address 34, 91, 103 maintaining server features NetWare 104 Windows 60 Managed PC Boot Agent (MBA) configuring 120...
  • Page 182 NDEX diagnostic tests 144 driver installation 89 duplex setting 114 foreign defined 21 designating as primary 61 in NetWare groups 104 in Windows groups 61 groups 17 primary 18, 61, 69 properties displaying, Windows 70 editing, Windows 70 secondary 18 software, removing 138 speed setting 115 test, running 146...
  • Page 183 NetWare 141 Windows 2000 140 Windows NT 140 requirements 3Com DMI Agent 160 cabling 154 computer 28 driver installation NetWare 91, 167 Windows 39, 167 DynamicAccess LAN agent 55 hardware and software 28, 38 memory 28 PC 28...
  • Page 184 NDEX transmit deferrals, viewing 147 load balancing 19, 60 underruns, viewing 147 Transmit LED, viewing 130, 147 troubleshooting cable 134 cleaning up a failed installation 132 error messages 132 group configuration 112 hubs 137 hubs with crossover cable 137 LEDs 130 load balancing NetWare 112 Windows 71...
  • Page 185 48 multiple NIC installations 53 removing NIC software 139 verifying installation 49 NDEX Windows system tray, 3Com icon 148 workgroup keep-alive packet 24 World Wide Web (WWW) 171, 172 Year 2000 compliance 2 yellow exclamation point (!) in...
  • Page 187: Eclaration Of Conformity

    Tested to comply with the FCC Standards for home and office use. NOTE: In order to maintain compliance with the limits of a Class B digital device, 3Com requires that you use quality interface cables when connecting to this device. Changes or modifications not expressly approved by 3Com could void the user’s authority to operate this equipment.
  • Page 188: Industry Canada Class B Emission Compliance Statement

    Software is used only in connection with a 3Com adapter. You may reproduce and provide one (1) copy of the Software and Documentation for each such workstation or network server on which the Software is used as permitted hereunder.
  • Page 189 TRADE SECRETS; TITLE: You acknowledge and agree that the structure, sequence and organization of the Software are the valuable trade secrets of 3Com and its suppliers. You agree to hold such trade secrets in confidence. You further acknowledge and agree that ownership of, and title to, the Software and Documentation and all subsequent copies thereof regardless of the form or media are held by 3Com and its suppliers.
  • Page 190: Product Registration

    © Copyright 2000, 3Com Corporation. All rights reserved RODUCT EGISTRATION To ensure the very best service and support, register your 3Com product now. International Customers: Visit http://www.3com.com/productreg to register. U.S. Customers: Complete and mail the registration card, or visit http://www.3com.com/productreg...

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