IHP Sentry 45 Installation & Operation Instructions

IHP Sentry 45 Installation & Operation Instructions

45", 55", 60", 72", 84" and 100" linear electric fireplaces

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INSTALLER: Leave this manual with the appliance
CONSUMER: Retain this manual for future reference
INSTALLATEUR : Laissez cette notice avec l'appareil.
CONSOMMATEUR : Conservez cette notice pour con-
sultation ultérieure.
A French manual is available upon request. Order P/N 901042-02
Ce manuel d'installation est disponible en francais, simplement en
faire la demande. Numéro de la pièce 901042-02.
IMPORTANT! TO ASSURE PROPER ALIGNMENT, INSTALL THIS
FIREPLACE IN A SQUARE AND PLUMB CONDITION, USING SHIMS
AS NECESSARY AT SIDES.
IHP electric fireplaces are designed for use as a decorative appli-
ance and/or as a supplemental heater. They are not intended
for continuous use as a primary heat source.
®
C
US
Report # 2048831
P901042-00
Installation and Operation Instructions
45", 55", 60", 72", 84" AND 100"
LINEAR ELECTRIC FIREPLACES
45", 55", 60", 72", 84" AND 100" Linear Electric Fireplaces
P/N 901042-00 Rev. C 08/2021
MODELS
Sentry 45
Sentry 55
Plexus 60
Plexus 72
Plexus 84
Plexus 100
This manual will enable you to obtain a safe, efficient and depend-
able installation and operation of your electric fireplace. Please read
and understand these instructions before beginning your installation.
Do not alter or modify this fireplace or its components under any
circumstances. Any modification or alteration of the fireplace system,
including but not limited to the fireplace and accessories, may void
the warranty, listings and approvals of this system and could result
in an unsafe and potentially dangerous installation.
FOR YOUR SAFETY
DO NOT STORE OR USE GASOLINE OR OTHER FLAMMABLE
VAPORS AND LIQUIDS IN THE VICINITY OF THIS OR ANY OTHER
APPLIANCE.
EXPOSED SURFACES OF THE ELECTRONIC FIREPLACE ADJACENT
TO HEATERS AND BLOWERS MAY BECOME HOT. CARE SHOULD
BE TAKEN TO AVOID CONTACT WITH BLOWER HEAT DISCHARGE
OUTLETS SUCH AS THE ONE ON THE TOP OF THIS FIREPLACE.
IF THE INFORMATION IN THIS MANUAL IS NOT FOLLOWED
EXACTLY, AN ELECTRICAL SHOCK OR FIRE MAY RESULT CAUS-
ING PROPERTY DAMAGE, PERSONAL INJURY OR LOSS OF LIFE.
BEFORE STARTING YOUR FIREPLACE INSTALLATION, READ THIS
INSTALLATION AND OPERATION MANUAL VERY CAREFULLY TO
ENSURE YOU UNDERSTAND IT COMPLETELY AND IN ENTIRETY.
FAILURE TO FOLLOW THESE INSTRUCTIONS MAY RESULT IN A
POSSIBLE ELECTRIC SHOCK, FIRE HAZARD AND/OR INJURY OR
PROPERTY DAMAGE AND WILL VOID THE WARRANTY.
EXTREME CAUTION IS NECESSARY WHEN ANY HEATER IS USED
BY OR NEAR CHILDREN OR INVALIDS AND WHENEVER THE
HEATER IS LEFT OPERATING AND UNATTENDED.
ELECTRIC FIREPLACES INSERTS AND FREE STANDING ELECTRIC
FIREPLACES HEATERS RATED AT 1500W/ 5000 BTU
MPE-45S
ERL2045
MPE-55S
ERL2055
ERL3060
MPE-60D
ERL3072
MPE-72D
MPE-84D
ERL3084
MPE-100D
ERL3100

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Summary of Contents for IHP Sentry 45

  • Page 1 AS NECESSARY AT SIDES. IF THE INFORMATION IN THIS MANUAL IS NOT FOLLOWED IHP electric fireplaces are designed for use as a decorative appli- EXACTLY, AN ELECTRICAL SHOCK OR FIRE MAY RESULT CAUS- ance and/or as a supplemental heater. They are not intended ING PROPERTY DAMAGE, PERSONAL INJURY OR LOSS OF LIFE.
  • Page 2: Important Safety Information

    INNOVATIVE HEARTH PRODUCTS • LINEAR ELECTRIC FIREPLACE • INSTALLATION AND OPERATION INSTRUCTIONS IMPORTANT SAFETY AND DO NOT USE THIS APPLIANCE OUT- WARNING DOORS. DO NOT EXPOSE FIREPLACE TO WARNING INFORMATION THE ELEMENTS (SUCH AS RAIN, ETC.). This product can expose you READ THIS MANUAL IN ITS ENTIRETY to chemicals including Carbon THIS APPLIANCE IS NOT INTENDED FOR...
  • Page 3: Table Of Contents

    The instruc- tions included here will assure that you have many years of dependable and enjoyable ELECTRIC FIREPLACE service from your IHP product. Your new fireplace may be installed into a Installation must conform to local codes.
  • Page 4: Framing Specifications

    INNOVATIVE HEARTH PRODUCTS • LINEAR ELECTRIC FIREPLACE • INSTALLATION AND OPERATION INSTRUCTIONS FRAMING SPECIFICATIONS RECESSED INSTALLATION Minimum distance from The Electric Fireplaces listed in this manual ceiling 23-5/8” (600mm) accept installation as a recessed appliance for a more finished appearance. RECESSED FRAMING OPTION Blower Heat Discharge Outlet...
  • Page 5: Fireplace Specifications

    INNOVATIVE HEARTH PRODUCTS • LINEAR ELECTRIC FIREPLACE • INSTALLATION AND OPERATION INSTRUCTIONS FIREPLACE SPECIFICATIONS 60" Models: 84" Models: 45" Models: Description: 60" Electric Fireplace Insert, Description: 84" Electric Fireplace Insert, Description: 45" Electric Fireplace Insert, 5000 BTU 5000 BTU 5000 BTU Shipping Weight: 99 lbs.
  • Page 6 INNOVATIVE HEARTH PRODUCTS • LINEAR ELECTRIC FIREPLACE • INSTALLATION AND OPERATION INSTRUCTIONS LINEAR ELECTRIC FIREPLACE DIMENSIONS Bottom View Left Side Right Side View View Front View Top View Back View NOTE: The 55" Model is Shown Above. Proportions for the other models may differ but the dimensions below are accurate. inches PRODUCT DIMENSION Models...
  • Page 7: Clearances

    INNOVATIVE HEARTH PRODUCTS • LINEAR ELECTRIC FIREPLACE • INSTALLATION AND OPERATION INSTRUCTIONS MINIMUM CLEARANCES TO COM- FRONT GLASS REMOVAL BUSTIBLES This appliance is an electric fireplace designed to be framed in with combustible materials (up Remove four (4) to the edge of the appliance). screws on both sides Fireplace Clearances WALL...
  • Page 8 INNOVATIVE HEARTH PRODUCTS • LINEAR ELECTRIC FIREPLACE • INSTALLATION AND OPERATION INSTRUCTIONS 6. Place the crystals along the light unit in an even layer bed. 7. Place the logs along the light unit and over the crystals layer bed (see Figure 7 and Tables 4a and 4b). 8.
  • Page 9: Electrical Connections

    INNOVATIVE HEARTH PRODUCTS • LINEAR ELECTRIC FIREPLACE • INSTALLATION AND OPERATION INSTRUCTIONS ELECTRICAL CONNECTIONS FOR 120 Volt Connections - Locate the power 2. IMPORTANT: Shut off the breaker leading cord on the left side of the unit and connect to the appliance. RECESSED FRAMING it to the outlet installed during the framing.
  • Page 10: Maintenance

    INNOVATIVE HEARTH PRODUCTS • LINEAR ELECTRIC FIREPLACE • INSTALLATION AND OPERATION INSTRUCTIONS MAINTENANCE CLEANING THE GLASS ENCLOSURE OPERATION PANEL This appliance has been designed to provide NOTE: See operation on Pages 10 to 15. many years of trouble-free service. The com- Over time the front glass panel may become ponents that will need to be serviced have been dirty or dusty.
  • Page 11: Remote Control Operation

    The heater and timer is Flame off OFF. When the flame is ON, the LED display This IHP Electric Fireplace is provided with an Table 6 indicates 5 seconds, then goes blanking. Infrared light Remote Control. All functions...
  • Page 12 INNOVATIVE HEARTH PRODUCTS • LINEAR ELECTRIC FIREPLACE • INSTALLATION AND OPERATION INSTRUCTIONS OPERATING WITH TOUCH PANEL (WITH LED 3. Press the “Ember Bed” button multiple Icon Display Heater Level times to cycle through the ember bed colors DISPLAY ON FIREPLACE) 750w/low level of red, pink, snow white, cool blue, dark blue, green, lake green, all-colors automatic...
  • Page 13 One Button Preset Preset desired flame effect REMOTE CONTROL MODEL NO. R301 This IHP Electric Fireplace is provided with an NOTE: If power is not in OFF condition, Infrared light Remote Control. All functions shutdown by the remote control, then next...
  • Page 14 INNOVATIVE HEARTH PRODUCTS • LINEAR ELECTRIC FIREPLACE • INSTALLATION AND OPERATION INSTRUCTIONS 2. Press the "Yellow Flame" button multiple 8. Under 120V, when the heater is in the ON Icon Ember Bed Light Setting Display times to cycle through 4 different bright- condition, press the “Low Temperature"...
  • Page 15 INNOVATIVE HEARTH PRODUCTS • LINEAR ELECTRIC FIREPLACE • INSTALLATION AND OPERATION INSTRUCTIONS 10. "One Button Preset" button: preset the Icon Heater Setting Display Icon Ember Bed & Ceil- Display desired flame effect and one button return ing Light Setting to preset stage. Once you manipulate the E1 + C2 flame effect as your favorite, press the 750W@120V...
  • Page 16: Troubleshooting

    INNOVATIVE HEARTH PRODUCTS • LINEAR ELECTRIC FIREPLACE • INSTALLATION AND OPERATION INSTRUCTIONS TROUBLESHOOTING FOR ALL MODELS Symptom Possible Causes Corrective Action 1. Abnormal Noise From heater assembly (item 13) Blower assembly has defect that cause noise during high speed rotation. Replace the whole heater assembly From flame assembly (item 14) Flicker rod curved when hitting/rubbing the flame wall and back wall...
  • Page 17 EXPLODED DIAGRAM WITH AVAILABLE REPLACEMENT PARTS Product Reference Information Cat. # Models Description F4443 Sentry 45, ERL2045 45" Electric Fireplace, 5000 BTU F4444 Sentry 55, ERL2055 55" Electric Fireplace, 5000 BTU 901042-00C 08/2021 NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE.
  • Page 18: Replacement Parts

    INNOVATIVE HEARTH PRODUCTS • LINEAR ELECTRIC FIREPLACE • INSTALLATION AND OPERATION INSTRUCTIONS EXPLODED DIAGRAM KEY AND AVAILABLE REPLACEMENT PARTS - 45" AND 55" MODELS 45" 55" ITEM DESCRIPTION Cat. No. Cat. No. Front Glass, FG45 & FG55 F4555 F4556 PP Mirror Glass, PP45 & PP55 F4567 F4568 Control Circuit Board RA8-1M...
  • Page 19 INNOVATIVE HEARTH PRODUCTS • LINEAR ELECTRIC FIREPLACE • INSTALLATION AND OPERATION INSTRUCTIONS REPLACEMENT PARTS - 60", 72", 84" AND 100" MODELS EXPLODED DIAGRAM WITH AVAILABLE REPLACEMENT PARTS Product Reference Information Cat. # Models Description F4445 Plexus 60, ERL3060 60” Electric Fireplace, 5000 BTU F4446 Plexus 72, ERL3072 72”...
  • Page 20: Electrical Diagram

    INNOVATIVE HEARTH PRODUCTS • LINEAR ELECTRIC FIREPLACE • INSTALLATION AND OPERATION INSTRUCTIONS EXPLODED DIAGRAM WITH AVAILABLE REPLACEMENT PARTS - 60", 72", 84" AND 100" MODELS 60" 72" 84" 100" ITEM DESCRIPTION Cat. No. Cat. No. Cat. No. Cat. No. Front Glass FG60, FG72, FG84 & FG100 F4557 F4558 F4559...
  • Page 21 (continued) 2 018 /07/21 FR-4 S HE N GYI L ED 4 -M23 Flame Light Ember Light MODELS: Sentry 45 Sentry 55 ERL2045 ERL2055 MPE-45S MPE-55S Figure 13 - 45 and 55" Models 901042-00C 08/2021 NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE.
  • Page 22 INNOVATIVE HEARTH PRODUCTS • LINEAR ELECTRIC FIREPLACE • INSTALLATION AND OPERATION INSTRUCTIONS ELECTRICAL DIAGRAMS (continued) 2018/07/21 FR-4 SHENGYI LED4-M23 Flame Light Ember Light MODELS: Plexus 60 Plexus 72 ERL3060 ERL3072 MPE-60D MPE-72D Plexus 84 Plexus 100 ERL3084 ERL3100 MPE-84D MPE-100D Figure 14 - 60", 72", 84"...
  • Page 23: Warranty

    In order for any claim under this warranty to be valid, you must contact the IHP dealer/distributor from which you purchased the product. If you cannot locate the dealer/ distributor, then you must notify IHP in writing. IHP must be notified of the claimed defect in writing within 90 days of the date of failure. Notices should be directed to the IHP Warranty Department at 1769 East Lawrence Street;...
  • Page 24 Date appliance was Installed Dealer name Innovative Hearth Products (IHP) reserves the right to make changes at any time, without notice, in design, materials, specifications, prices and also to discontinue colors, styles and products. Consult your local distributor for fireplace code information.

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