Trademark & Copywrite; Warranty Information - Novanta vi30 User Manual

TRADEMARK & COPYWRITE PAGE | 7
Trademark & Copywrite
NOVANTA© and vi30/40 lasers are registered trademarks of NOVANTA.
All other trademarks or registered trademarks are the property of their respective owners.
2019 by NOVANTA.
All rights reserved.

Warranty Information

This is to certify that vi30/40 lasers are guaranteed by NOVANTA to be free of all defects in materials
and workmanship for a period of one year from the date of purchase. This warranty does not apply to
any defect caused by negligence, misuse (including environmental factors), accident, alteration, or im-
proper maintenance. We request that you examine each shipment within 10 days of receipt and inform
NOVANTA of any shortage or damage. If no discrepancies are reported, NOVANTA shall assume the
shipment was delivered complete and defect-free.
If, within one year from the date of purchase, any part of the laser should fail to operate, contact the
NOVANTA Customer Service department at 1.800.NOVANTA1 (outside the U.S. call 1.425.349.3500) and
report the problem. When calling for support, please be prepared to provide the date of purchase, model
number and serial number of the unit, and a brief description of the problem. When returning a unit for
service, a Return Authorization (RA) number is required; this number must be clearly marked on the
outside of the shipping container for the unit to be properly processed. If replacement parts are sent to
you, then you are required to send the failed parts back to NOVANTA for evaluation unless otherwise
instructed.
If your vi30/40 laser fails within the first 45 days after purchase, NOVANTA will pay all shipping charges
to and from NOVANTA when shipped as specified by NOVANTA Customer Service. After the first 45
days, NOVANTA will continue to pay for the costs of shipping the repaired unit or replacement parts
back to the customer from NOVANTA. The customer, however, will be responsible for shipping charges
incurred when sending the failed unit or parts back to NOVANTA or a NOVANTA Authorized Distributor.
To maintain your product warranty and to ensure the safe and efficient operation of your vi30/40 laser,
only authorized NOVANTA replacement parts can be used. This warranty is void if any parts other than
those provided by NOVANTA are used.
NOVANTA and NOVANTA Authorized Distributors have the sole authority to make warranty statements
regarding NOVANTA products. NOVANTA and its Authorized Distributors neither assumes nor
authorizes any representative or other person to assume for us any other warranties in connection with
the sale, service, or shipment of our products. NOVANTA reserves the right to make changes and
improvements in the design of our products at any time without incurring any obligation to make
equivalent changes in products previously manufactured or shipped. Buyer agrees to hold NOVANTA
harmless from all damages, costs, and expenses relating to any claim arising from the design,
manufacture, or use of the product, or arising from a claim that such product furnished Buyer by
NOVANTA, or the use thereof, infringes upon any Patent, foreign or domestic.