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Middleby Marshall suggests a service contract with a Middleby Authorized Service Agent (ASA). Please carefully read this manual and retain it for future reference.
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For further information, call 877-34-OVENS 877-346-8367...
Table of Contents Safety Information Important Safety Information - Please Read First General Safety Information Reducing Fire Risk Preventing Oven Damage Grounding Instructions Power Cord Replacement Specifications and Installation PS2020 Dimensions PS2020 Electrical Specifications Packaging Certifications Construction Installation Instructions Delivery and Initial Inspection Lifting the Oven Oven Location and Placement Installation Near Open Heat Source...
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Oven Modes Config Mode Smart Card Screen (Loading a Menu) Accessing the Fault Count Screen Accessing the Setup Mode Setup Mode Changing the Display Temperature Changing the Belt Direction Edit Options Screen Changing the Speaker Volume Info Screen Updating the Firmware Troubleshooting 16-17 Replaceable Parts...
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Important Safety Information – Please Read First Improper installation, adjustment, alteration, service, or maintenance of this equipment can cause property damage, injury, or death. Thoroughly read the installation, operating, and maintenance instructions before installing or servicing this equipment. Strictly adhere to the following safety information to reduce the risk of: Damage to the oven Damage to property near the oven...
SAFETY INFORMATION Reducing Fire Risk If materials inside the oven ignite or if smoke is observed, 1. Turn off the oven. 2. Disconnect the power cord or shut off power at the fuse/circuit breaker panel. Carefully attend the oven if paper, plastic, or other combustible materials are placed inside the oven to facilitate cooking.
WARNING: DO NOT stack ovens more Delivery and Initial Inspection than three high. All Middleby Marshall ovens are shipped so as to It is the operator’s responsibility to ensure the oven is prevent damage. properly positioned on countertop. Middleby Marshall...
Source PS2020 is approved for ventless operation while single or double stacked. When placing a Middleby Marshall oven near an open heat source (see Figure 11), adhere to the To ensure continued compliance with all health, building, and fire codes, you are required to...
Daily Cleaning Instructions = Wash, rinse, sanitize. = Completely dry with clean towel. (Use only Middleby Marshall-approved cleaner). WARNING: Always disconnect power before cleaning or servicing oven. WARNING: DO NOT attempt to clean the oven until it has cooled (screen reads “Oven Off”).
Weekly Cleaning Instructions = Wash, rinse, sanitize. (Use only = Completely dry with clean towel. Middleby Marshall-approved cleaner). WARNING: Always disconnect power before cleaning or servicing oven. WARNING: DO NOT attempt to clean the oven until it has cooled (screen reads “Oven Off”).
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CLEANING Step 3: Remove Inner Oven Step 4: Clean Oven Components Components Replace lters if damaged or torn.
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Step 5: Replace Oven Components Step 6: Verify Chain Tension Acceptable - Chain (A) is tight and easily clears crumb tray holder (B) Call service to have link removed - Chain (A) is loose and risks contact with crumb tray holder (B) Step 7: Ready the Oven for Use...
STANDARD OvEN OPERATION Figure 12: Oven Controls Oven Controls Oven Controls Figure 12. Figure 19 1. Display 4. Back/Off Key The display shows current oven operation Depending on the mode the oven is in, the and/or user programming information. back/off key will return the oven to the previ- ous screen or turn the oven off (page 9).
BREAKFAST COOLING DOW LUNCH LUNCH WINGS BREAKFAST PIZZA BREAKFAST BREAKFAST PIZZA OVEN OFF SOAKING COOLING DOWN LUNCH WINGS BELT 10:00 LUNCH WINGS BREAKFAST PIZZA BREAKFAST PIZZA BREAKFAST OVEN IDLE BELT SPEED COOKING BELT LUNCH WINGS LUNCH WINGS 10:00 BREAKFAST PIZZA WARM UP Figure 13: Cooking Modes Cooking...
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STANDARD OvEN OPERATION Mode 3: Warming - mode 3 if the temperature drops 25°F (14°C) or more below the set point. Mode during which the oven warms to the pre- set cooking temperature defined by the cook- Mode 6: Cooling Down ing profile that was selected.
Editing a Cooking Profile Changing a Cooking Profile Name 1. From the cooking screen (Figure 14), To edit a cooking profile, the oven must be press L1 to access the name change in the cooking mode and the full edit or flex screen (Figure 15).
OvEN MODES Adjusting the Belt Speed 2. Adjust the air speed. 1. Press the soft key adjacent to the conveyor - Press the up key to increase the air belt (Figure 14, page 11). speed in 5% increments up to 100%. + Flex option enabled: the user can only 2.
Config Mode The config mode (Figure 16) serves four Accessing the Fault Count Screen main purposes: From the config mode (Figure 16), press R1 1. To access the smart card screen. to access the fault counts screen (Figure 20, 2. To access the fault count screen. page 14).
OvEN MODES Changing the Display Temperature FAULT COUNTS The oven can display the temperature F6: 0 F1: 0 in either Celsius or Fahrenheit units. To F2: 0 F7: 0 F3: 0 F8: 0 change the display temperature, press L1 in F9: 0 F4: 0 F10: 0...
Please note that the oven will be inoperable until a successful update is performed. As such, Middleby Marshall rein- forces proper handling of smart cards to help prevent static damage, and recommends that Figure 25: Updating Firmware each service technician keep a backup copy.
Please attempt the recommended action before calling Customer Support (800-908-8726) or your Authorized Distributor. If any fault or error message occurs that is not listed below, contact Middleby Marshall Customer Support (800-908-8726). WARNING: Food and oven cavity are hot! Use extreme caution when troubleshooting the issues below.
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Issue Possible Cause(s) Resolution F2: Low Temp - Oven power interrupted. - Verify wall circuit breaker is on. Reset During Cook breaker and then power oven back on. - Excessive load. - Reduce load. - Oven is not clean. - Clean the oven following the weekly cleaning instructions on pages 4-7.
TROubLEShOOTING Replaceable Parts The following is a list of parts that may need replacing during the life of the oven. For more information, please contact Middleby Marshall. Call 877-34-OVENS or your authorized distributor. Part Description Middleby Marshall Part Number Air Filter...
Equipment’s owner’s manual (as may be updated by Middleby Marshall from time to time, the “Manual”), a copy of which is provided to you with the Equipment or otherwise will be furnished to you upon request, is excluded from this limited warranty.
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If the full invoiced amount for Equipment purchased has not been paid within forty-five (45) days from the invoice date, then Middleby Marshall will have no obligation to honor this or any other warranty on the Equipment until payment is received in full, including any accrued interest or other charges, has been satisfied, at which time warranty coverage will be reinstated, but the Warranty Period will not be extended.
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Marshall will invoice customer and customer will pay such invoice based on terms of net 10 days. Customer also agrees to pay any cost incurred by Middleby Marshall or its service agent associated with a service agent responding to a call for service, but then being refused or unable to gain access to the Oven on Customer’s premises.
INTERNATIONAL LIMITED WARRANTY International Limited Warranty This Limited Warranty shall apply to the sales of the Middleby Marshall PS2020 Conveyor oven (the “Equipment”) manufactured by Middleby Marshall Inc. (“Middleby Marshall”), and sold to purchasers outside of the United States, Canada, and Puerto Rico by an Authorized Distributor of Middleby Marshall International (the “Authorized Distributor”).
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Authorized Distributor or its authorized service agents in connection with Your warranty claim; 3. You make the Equipment available to Middleby Marshall, the Authorized Distributor or its authorized service agents; 4. The Equipment has been installed by an Authorized Distributor and you have provided all necessary information for the Authorized Distributor to register the Equipment in the Middleby Marshall global warranty system;...
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PROFITS, OR SUBSTITUTE USE SUFFERED BY YOU OR ANY THIRD PARTY, WHETHER ARISING IN CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE RESULTING FROM ANY BREACH BY Middleby Marshall OR THE AUTHORIZED DISTRIBUTOR OF THE LIMITED WARRANTY PROVIDED HEREIN, EVEN IF Middleby Marshall AND/OR THE AUTHORIZED DISTRIBUTOR WERE APPRISED OF THE POSSIBILITY OF SUCH DAMAGES.
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Middleby Marshall shall be valid unless in a signed form from Middleby Marshall. Waiver: Waiver by Middleby Marshall or an Authorized Distributor of any default will not be deemed a continuing waiver of such default or a waiver of any other default.
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INTERNATIONAL LIMITED WARRANTY For service or information: Customer Support at 1-877-346-8367 Global Operations Customer Support: 1 400 Toas t mast er Dr ive 1- 877- 346- 8367 Elgin, IL 60120 w ww. mi ddlebymar shal l.com 1 -847- 741-3300 DOC-1030 / Rev. A / January 2022...
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