Troubleshooting The Mouse; Troubleshooting Basic I/O Functions - Dell PowerEdge 1800 Installation And Troubleshooting Manual

3
Swap the faulty keyboard with a working keyboard.
If the problem is resolved, replace the faulty keyboard. See "Getting Help."
If the problem is not resolved, see "Getting Help."

Troubleshooting the Mouse

Problem
• System message indicates a problem with the mouse.
• Mouse is not functioning properly.
Action
1
Run the appropriate online diagnostic test. See "Using Server Administrator Diagnostics" in
"Running System Diagnostics."
If the test fails, continue to the next step.
2
Examine the mouse and its cable for signs of damage.
If the mouse is not damaged, go to step 4.
If the mouse is damaged, continue to the next step.
3
Swap the faulty mouse with a working mouse.
If the problem is resolved, replace the faulty mouse. See "Getting Help."
4
Enter the System Setup program and ensure that the mouse controller is enabled. See "Using
the System Setup Program" in your User's Guide.
If the problem is not resolved, see "Getting Help."

Troubleshooting Basic I/O Functions

Problem
• Error message indicates a problem with a serial or parallel port.
• Device connected to a serial or parallel port is not operating properly.
Action
1
Enter the System Setup program and ensure that the serial port and parallel port are enabled.
See "Using the System Setup Program" in the User's Guide.
2
If the problem is confined to a particular application, see the application documentation for
specific port configuration requirements that the program may require.
Troubleshooting Your System
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