Black Box ServSwitch Secure USB Manual

Black Box ServSwitch Secure USB Manual

Robust kvm switches for critical applications

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®
NETWORK SERVICES
ServSwitch Secure
Robust KVM switches for critical applications.
When information absolutely must not be leaked between
systems or networks, you need ServSwitch Secure USB.
Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500)
Customer
FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746
Support
Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018
Information
Web site: www.blackbox.com • E-mail: info@ blackbox.com
®
USB
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SW2008A-USB-EAL
S e r v S w i t c h S e c u r e U S B
B L A C K
B O X
S E C U R E
D E S K T O P
SW4008A-USB-EAL
K V M
S W I T C H
ERR
PWR

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Summary of Contents for Black Box ServSwitch Secure USB

  • Page 1 Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500) Customer FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746 Support Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018 Information Web site: www.blackbox.com • E-mail: info@ blackbox.com...
  • Page 2: Table Of Contents

    (Normas Oficiales Mexicanas Electrical Safety Statement) ..4 Welcome Operation Introduction .................5 Selecting computers ..............17 ServSwitch Secure USB - features ..........6 Error indicator................17 Devices used with the ServSwitch Secure USB ......7 Tamper-evident seals..............17 Keyboard devices ..............7 Further information Mouse devices .................7 Standard items ................8 Troubleshooting ................18 Additional items ................8...
  • Page 3: Important: Before Using This Product

    IMPORTANT: Before using this product ® Prior to use, a prospective user of the product should ensure that individuals with the appropriate authority implement the following objectives in the environment where the product is to be used: • The operational environment procedures must ensure that all users are duly authorized and possess the necessary privileges to access the information transferred via the product.
  • Page 4: Trademarks Used In This Manual

    Federal Communications Commission and Industry Canada ® Radio Frequency Interference Statements Black Box and the Double Diamond logo are registered trademarks, and ServSwitch is a trademark, of BB Technologies, Inc. This equipment generates, uses, and can radiate radio-frequency energy, Mac is a registered trademark of Apple Computer, Inc.
  • Page 5: Instrucciones De Seguridad (Normas Oficiales Mexicanas Electrical Safety Statement)

    Instrucciones de Seguridad ® (Normas Oficiales Mexicanas Electrical Safety Statement) 1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de 12. Precaución debe ser tomada de tal manera que la tierra fisica y la que el aparato eléctrico sea operado. polarización del equipo no sea eliminada.
  • Page 6: Welcome

    • The keyboard and mouse are powered ServSwitch Secure USB units are available in two port and four port versions. attack. down and re-initialized during every Both models combine a number of overlapping strategies that are designed and...
  • Page 7: Servswitch Secure Usb - Features

    ® The ServSwitch Secure USB is housed in an electromagnetically shielded robust casing that measures just [w x d x h] 9.25” x 5.9” x 1.73” (235mm x 150mm x 44mm) - the height is 1U within a 19” rack. All channel switching is achieved solely using the front panel buttons which are clearly indicated, as are the rear panel connections.
  • Page 8: Devices Used With The Servswitch Secure Usb

    Devices used with the ServSwitch Secure USB ® Keyboard devices Mouse devices The keyboard used with the switch must be approved against the security Although pointing devices don’t generally process confidential data and are policy of your organization and must be plugged directly into the switch’s USB therefore considered to pose a lower risk, you should ensure that the mouse keyboard port with no adapters or converters.
  • Page 9: Standard Items

    Standard items Additional items ® ServSwitch Secure USB unit SW2008A-USB-EAL (2 port) Rack brackets SW4008A-USB-EAL (4 port) Including four screws i t c ™ 5V, 2A Power supply plus country-specific mains cable Installation CD-ROM...
  • Page 10: Installation

    Please consider the following important points when planning the location of The rear panel of the unit is well marked, however, the diagram below offers the ServSwitch Secure USB unit: additional clarity on how best to arrange your connections. • Situate the unit close to the host computers to which it will be connected You may have noticed that the indicators on the front panel use different and also the user console peripherals.
  • Page 11: Mounting

    Mounting ® The ServSwitch Secure USB unit offers two main mounting methods: • Supplied four self-adhesive rubber feet • Optional rack brackets 2 . 0...
  • Page 12: Making Connections

    Making connections ® Connections to the ServSwitch Secure USB unit do not need to follow the precise order given in this user guide, although if one or more systems must be hot-plugged, connect these after all other connections have been made.
  • Page 13 Connections to computer systems (continued) ® Connecting video inputs The unit provides full DVI/I connections for video. This means that it can receive, and transfer, any VGA or DVI input (from analog to single or dual link digital) up to the following maximum resolutions and rates: •...
  • Page 14: Connections To User Console Peripherals

    To connect a keyboard and mouse To connect speakers Note: The ServSwitch Secure USB unit can directly accommodate only a USB- 1 Wherever possible, ensure that power is disconnected from the unit and the style keyboard and mouse. If required, you can use suitably shielded conversion host computer(s) to be connected.
  • Page 15 Connecting video displays ® The unit provides full DVI/I connections for video outputs. This means that it can transfer any VGA or DVI signal (from analog to single or dual link digital) up to the following maximum resolutions and rates: •...
  • Page 16: Video Display (Edid) Information

    • If the video monitor’s DDC signalling pins have been connected by the real one, which has its DDC pins disconnected (not grounded). to ground: The ServSwitch Secure USB will load a set of default data to the EDID memories and no data will be made available to the computers.
  • Page 17: Connection To Power Supply

    Connection to power supply ® Important: Please read and adhere to the electrical safety information given within the Safety information section of this guide. In particular, do not use an unearthed power socket or extension cable. To connect the power supply 1 Attach the output connector of the power supply (country specific power supplies are available) to the socket on the far right of the rear panel.
  • Page 18: Operation

    Operation ® In operation, the ServSwitch Secure USB unit allows you to quickly and securely switch between up to four systems. Strictly only one system may be accessed at a time, whereupon the common keyboard and mouse are linked to that system.
  • Page 19: Further Information

    Troubleshooting Summary of threats and solutions If you experience problems when installing or using the ServSwitch Secure USB This section provides a list of potential security threats that the ServSwitch unit, please check through this section for a possible solution. If your problem is...
  • Page 20 The unidirectional Unidirectional keyboard and mouse data design of the ServSwitch Secure USB signalling protects against data transfer ensures that the influence of signalling on across the switch.
  • Page 21: Safety Information

    Safety information ® • For use in dry, oil free indoor environments only. • Warning - live parts contained within power adapter. • No user serviceable parts within power adapter - do not dismantle. • Plug the power adapter into a socket outlet close to the module that it is powering.
  • Page 22: Radio Frequency Energy

    Radio Frequency Energy ® All interface cables used with this equipment must be shielded in order to maintain compliance with radio frequency energy emission regulations and ensure a suitably high level of immunity to electromagnetic disturbances. FCC Compliance Statement (United States) European EMC directive 89/336/EEC This equipment generates, uses and can radiate radio frequency energy This equipment has been tested and found to comply with the limits for a class...
  • Page 23 About Black Box Black Box Network Services is your source for more than 118,000 networking and infrastructure products. You’ll find everything from cabinets and racks and power and surge protection products to media converters and Ethernet switches all supported by free, live 24/7 Tech support available in 30 seconds or less.

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