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AVPro Edge AC-MX-44 User Manual

18 gbps true 4k60 4:4:4 4x4 hdmi matrix w/dual audio de-embedding, scaling, and auto-switching
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User Manual
18 Gbps True 4K60 4:4:4 4x4 HDMI Matrix
w/Dual Audio De-Embedding, Scaling, and
Auto-Switching
AC-MX-44
1

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Summary of Contents for AVPro Edge AC-MX-44

  • Page 1 User Manual 18 Gbps True 4K60 4:4:4 4x4 HDMI Matrix w/Dual Audio De-Embedding, Scaling, and Auto-Switching AC-MX-44...

  • Page 2: Table Of Contents

    I N T R O D U C T I O N � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 4 F E AT U R E S �...
  • Page 3 F R O N T P A N E L C O N T R O L - S C A L I N G C O N T � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 3 1 F R O N T P A N E L C O N T R O L - A U D I O B I N D I N G �...

  • Page 4: Introduction

    Introduction The AC-MX-44 is a 4x4 HDMI matrix switch that supports HDMI 2�0(a/b), HDCP 2�3, up to 4K video resolu- tion, and up to 18 Gbps bandwidth� This switch allows any source (Blu-ray, UHD Blu-ray, satellite receiver, game consoles, PCs, etc ... ) to show on any connected displays. This matrix equalizes and amplifies the output to ensure the HDMI signal transmits through long HDMI cables without losing quality�...

  • Page 5: Specifications

    Specifications...

  • Page 6: Front And Rear Panel Overview

    Front and Rear Panel Overview...

  • Page 7: Initial Setup: Webui

    Initial Setup: WebUI The AC-MX-44 can be controlled using the Micro USB port, 3pin RS232, or over TCP/IP using the LAN con- nection� For initial setup it is recommended to connect the matrix to a local area network (LAN) and use a computer on the same network in conjunction with the built in WebUI�...
  • Page 8 Firmware OTA (over the air). This will compare the firmware versions currently loaded on the AC-MX-44 and compare to the latest available� If it is up to date, you will see a prompt stating “No update available!”...
  • Page 9 15� Once the progress bar hits 100% click the CLOSE button, the firmware upgrade process is complete. 16� With the Firmware up to date it’s time to start setting up the matrix� With the AVPro Edge WebUI open, navigate to the I/O Conifg section� Label the applicable Inputs (Apple TV, Cable Box, Roku, etc) under the Input Settings - Label�...
  • Page 10 the source is not detected� If red verify that the input is powered on and that the HDMI cable is prop- erly connected to the source and to the back of the matrix� 21� Now verify that the connections to the HDMI outputs using the Signal indicator� Green means HDMI sync is detected, red means that the HDMI sync is not detected�...

  • Page 11: A D V A N C E D S E T U P : W E B U I I N P U T S E Tt I N G

    Advanced Setup: WebUI Input Settings After verifying good signal path from source to sync now it is time to go through the rest of the settings to maximize the setup� Starting with the input side with the EDID and Audio Mode settings� 1�...

  • Page 12: A D V A N C E D S E T U P : W E B U I O U T P U T S E Tt I N G

    Advanced Setup: WebUI Output Settings 8� Now navigate to the Video Output Settings under I/O Config 9� In addition to the output Label (name/alias), there are 2 additional settings for each HDMI output� 10� Under State, you can enable/disable that port (turn that port on or off) and also enable a 1080P or 4K test pattern�...
  • Page 13 Advanced Setup: 1� WebUI Extracted Audio Output Settings 1� Now navigate to the Extracted Audio Output Settings under I/O Config. 2� The extracted audio ports have 3 distinct operating modes, use the drop-down at the top to select� The three options are� Bind to Input (Default) - where the audio port number corresponds to the input signal�...
  • Page 14 5� To change the EQ settings of that port click on the emblem to the right of the volume slider� This will bring up the Audio Configuration Page. Here you can choose from 8 different EQ settings, change the Left / Right balance, and set the audio delay� 6�...

  • Page 15: W E B U I : V I D E O M At R I

    WebUI: Video Matrix Use this page to route the video INPUTS and OUTPUTS� · Click on the INPUT number to select (example below shows IN 1) · With the INPUT selected simply click on the OUTPUT you want to send that source to� ·...

  • Page 16: W E B U I : A U D I O M At R I

    WebUI: Audio Matrix Use this page to route the extracted audio� NOTE: The extracted audio ports can only be manually changed (matrixed) when in Matrix Mode� If the extracted audio is set to Bind to Input (default) or Bind to Output then this tab will not be visible, example below�...

  • Page 17: W E B U I : I / O C O N F I G - I N P U T S E Tt I N G

    WebUI: I/O Config - Input Settings Input Settings Label - Use this to give an name/alias to your inputs (Apple TV, Cable Box, Roku, etc)� Note: There is a 15 character limit to this field, the name will replace the default “IN #” throughout the rest of the WebUI (for instance the Video Matrix tab)�...

  • Page 18: W E B U I : I / O C O N F I G - I N P U T S E Tt I N G S C O N

    WebUI: I/O Config - Input Settings Cont. Input Settings Signal - The Signal Indicator on the HDMI INPUTS shows the current state of the con- nection HDMI source� Green means the HDMI source is detected, red means that the source is not detect- ed�...

  • Page 19: W E B U I : I / O C O N F I G - O U T P U T S E Tt I N G S C O N

    WebUI: I/O Config - Output Settings Cont. Output Settings Label - Use this to give an alias/name to your extracted audio outputs� Note: There is a 15 character limit to this field, the name will replace the default “OUT #” throughout the rest of the WebUI (for instance the Video Matrix tab)�...
  • Page 20 WebUI: I/O Config - Output Settings Cont. Output Settings Balance - Use this slider to adjust the Left/Right balance� Note: Default is 0 (zero), value can be -10~10 Output Settings Delay (ms) - Audio delay drop-down has eight available settings, these are measured in milliseconds�...

  • Page 21: W E B U I : S Y S T E M - I P S E Tt I N G

    WebUI: System - IP Control This area contains relevant Telnet settings for the AC-MX-44. There are two fields that can changed, Enable Disable switch and the Port Number� • Enable - This switch has two options, Green/Enabled (Default) and Red/Disabled�...

  • Page 22: W E B U I : S Y S T E M - A D M I N W E B I N T E R Fa C

    WebUI: System - Admin Web Interface This switch has two options, Red/Disabled (Default) and Green/Enabled� When enabled (green) there will be three fields that appear, Username, Password, and Confirm Password. Default Username - admin Default Password - admin Once the desired Username and Password has been entered, click the green APPLY button to set�...

  • Page 23: W E B U I : S Y S T E M - U S E R W E B I N T E R Fa C

    WebUI: System - User Web Interface This switch has two options, Red/Disabled (Default) and Green/Enabled� When enabled (green) there will be three fields that appear, Username, Password, and Confirm Password. NOTE: The Admin Web Interface must first be Enabled and setup before this field will be available to change�...

  • Page 24: W E B U I : S Y S T E M - C L O U D S E R V I C E

    With the Cloud Services enabled you can use the System tab to check for new Firmware OTA (over the air)� This will check the firmware versions currently loaded on the AC-MX-44 and compare to the latest available. If it is up to date, you will see a prompt stating “No update available!” click CLOSE to exit�...

  • Page 25: W E B U I : S Y S T E M - F I R M W A R E U P D At E C O N

    4� 45 Seconds Keypad Lock - Enable or Disable (default) the front panel Keypad Lock� MCU/Version - Lists the current Firmware Versions UPDATE FIRMWARE - Check/upload firmware. FACTORY RESET - Restores matrix to Factory Defaults REBOOT - Reboots the AC-MX-44...

  • Page 26: W E B U I : D I A G N O S T I C S - H D M I I

    WebUI: Diagnostics - HDMI IN Input Settings Label - Use this to give an name/alias to your inputs (Apple TV, Cable Box, Roku, etc)� Note :There is a 15 character limit to this field, the name will replace the default “IN #” throughout the rest of the WebUI (for instance the Video Matrix tab)�...

  • Page 27: W E B U I : D I A G N O S T I C S - H D M I I N C O N

    WebUI: Diagnostics - HDMI IN Cont. On the left, you will see the current applied EDID information� In the example above, you will see a canned 1080P - No 3D - SDR - 2CH EDID applied to IN 1� Any EDID change, once applied will display here� Signal Info shows the connected source’s current output information�...

  • Page 28: W E B U I : D I A G N O S T I C S - H D M I O U

    WebUI: Diagnostics - HDMI OUT HDMI Output Label, State, and Connection Reset� Connected Device EDID shows the connected sync’s preferred EDID information and current state� This includes · Manufacturer · Monitor Name · Sink Device Type · Preferred Timing · Supported Audio Formats · 3d Support · Deep Color Support ·...

  • Page 29: W E B U I : C O N S O L

    WebUI: Console There is a built in Command Console Using the command API (command list) you can send device specific commands or use as a live monitor while sending commands from a control system (helpful in troubleshooting)� Example 1� Click in the white box and type a�...

  • Page 30: F R O N T P A N E L C O N T R O L - S W I T C H I N

    Front Panel Control - Switching The AC-MX-44 can be switched from the front panel by first pressing the desired OUTPUT (bottom row) but- ton first, then by pressing the desired INPUT button (top row). 1� Press the OUTPUT button (1 through 4) on the bottom row that corresponds with the OUTPUT (Dis- play, or Sink Device) you would like to send to a source�...

  • Page 31: F R O N T P A N E L C O N T R O L - S C A L I N G C O N

    Front Panel Control - Scaling Cont. The LCD Screen shows the current status STEP 1: Press and hold STEP 2: Choose the the desired OUTPUT you scaler mode want to scale To Change the scaler settings 1� Press and hold the desired OUTPUT button (1 through 4) on the bottom row that corresponds with the OUTPUT (Display, or Sink Device) you would like to change the scaler settings on (it will stay lit)�...

  • Page 32: F R O N T P A N E L C O N T R O L - A U D I O B I N D I N

    Front Panel Control - Audio Binding The AC-MX44-AUHD can be configured to extract audio in 3 ways · Bind to OUTPUT(Default) · Bind to INPUT · Matrix To change from the default: 1� Press and hold (3 sec) BYPASS from the audio settings (top right of machine)� 2�...

  • Page 33: A U D I O M At R I X C O N T R O

    Front Panel Control - Audio Delay The AC-MX-44 has an Audio Delay feature built-in� Audio Delay is set on the extracted audio OUT- PUT (Digital and Analog) of the switch and each can have separate settings� The Audio Delay has 4 controls: ·...
  • Page 34 EDID Management: This matrix has 29 factory defined EDID settings. It also has 3 user defined EDID memories. The user EDID memories are independent to each input and can be set differently. The user defined EDID can be uploaded using the free PC Control software or RS-232� In addition, you can choose to read the EDID from the desired output and the captured EDID will automatically store and overwrite the EDID in “USER EDID 1”...

  • Page 35: D I S P L A Y I P I N F O R M At I O

    Display IP Information: In order to see the current IP settings, press and hold (for 3 seconds) INPUT 3 and INPUT 4 buttons simultaneously� This screen will change every 3 seconds showing additional settings (host, net mask, router IP)� NOTE: This screen always starts with the current IP address of the matrix: In order to toggle DHCP on and off, press and hold (for 3 seconds) the INPUT 1 and INPUT 4 buttons simultaneously�...

  • Page 36: I R C O N T R O L : I R R E M O T

    IR Control: IR Remote IR Remote Control: When routing HDMI, the matrix can be controlled by using the IR remote supplied with the product (battery not included, requires CR2025)� The labels on the right are the OUTPUT numbers� *Not Included The left arrow button decrements to the next input port, and the right arrow increments to the next input port�...
  • Page 37 RS-232 and TCP/IP Control: The AC-MX-44 can be controlled with either RS-232 or TCP/IP commands� Certain switching or format configurations can only be done using these commands. We recommend using either the MyUART (RS-232 - free) or Hercules (TCP/IP - free) apps as they are very easy to use for sending commands to the machine�...

  • Page 38: C O M M A N D L I S

    Command List: · Baudrate: 57600 · Checksum: None · Bit Num: 8 · Stop Bit: 1...

  • Page 39: C O M M A N D L I S T C O N T I N U E

    Command List Continued:...

  • Page 40: E X T R A C T E D A U D I

    Extracted Audio: The extracted audio ports have three distinct operating modes� Your desired mode can be set to suite your particular installation� The 3 modes are: Bind to Input ~ This is the default configuration. In this mode the audio port number corresponds to the INPUT signal.

  • Page 41: A U D I O O U T P U T L O G I C A N D C A B L E P R E

    Audio Output Logic and Cable Prep: You can extract audio from Toslink or balance 2CH Audio. 2CH Balanced Audio Port - Supports 2CH PCM audio only, which is ideal for 2 Channel systems and zoned audio systems. No Down-mixing on this version, see AC-AXION-4. Toslink Audio Port - Toslink extracted audio ports support up to 5.1 digital audio.

  • Page 42: T R O U B L E S H O O T I N

    Troubleshooting · Verify Power - Check that the power supply is properly connected and on an active circuit� · Verify Connections - Check that all cables are properly connected� · IR Issues - Verify correct connections - Page(s) · Lights indicate everything is good but still not getting a picture, this may be a bandwidth lim- itation�...

  • Page 43: M A I N T E N A N C

    Maintenance To ensure reliable operation of this product as well as protecting the safety of any person using or handling this device while powered, please observe the following instructions� · Use the power supplies provided� If an alternate supply is required, check voltage, polarity and that it has sufficient power to supply the device it is connected to.

  • Page 44: S U P P O R

    AVPro Edge has developed a warranty that anyone can get behind� We really wanted to take all the “red tape” out of a warranty and just make is simple� Our 10 YEAR NO BS warranty hinges on 3 elements�...
  • Page 45 Damage caused by incorrect installation will not be covered� Incorrect power supply, inadequate cooling, improper cabling, inadequate protection, static discharge are examples of this� Products installed or sold by a third party to AVPro Edge will be serviced by the Authorized AVPro Edge Re- seller�...
  • Page 46 Discontinued or out of production items will be credited at fair market value towards a current product of equal or comparable capabilities and cost� Fair market value is determined by AVPro Edge� Exclusive Remedy To the maximum extent permitted by law, this limited warranty and the remedies set forth above are exclu- sive and in lieu of all other warranties, remedies and conditions, whether oral or written, express or implied�...
  • Page 49 Thank you for choosing AVProEdge! Please contact us with any questions, we are happily at your service! AVProEdge 2222 E 52nd St N ~ Sioux Falls, SD 57104 1-877-886-5112 ~ 605-274-6055 support@avproedge�com...

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