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AVPro Edge CLOUD 9 User Manual

High definition loop mass media matrix built fe cascading to an unlimited number of displays and selectable 3x3 and 2x2 multiview and video wall modes
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AC-MX9XHDL-HDBT
User Manual
GEN1 & GEN2
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Summary of Contents for AVPro Edge CLOUD 9

  • Page 1 AC-MX9XHDL-HDBT User Manual GEN1 & GEN2 Page 1...
  • Page 2 AC-MX9XHDL-HDBT Page 2...

  • Page 3: Specifications

    AC-MX9XHDL-HDBT Specifications: Page 3...
  • Page 4 AC-MX9XHDL-HDBT Compatible Receivers: GEN1 *Note: Discontinued, GEN2 on next page AC-EX70-UHD-R 70 M HDBaseT Receiver • HDMI 2.0 • 4K60 4:2:0, 4K30 4:4:4 • HDR Support up to 4:2:2 12 Bit • Ultra Slim (.47 inch/12mm) • Supports 3D • HDCP 2.2 & Earlier •...
  • Page 5 150 M Video Wall Receiver 150 M HDBA S E T Receiver Built specifically for the Cloud 9, this 150 meter video Built specifically for the Cloud 9, this 150 meter wall receiver can build a video wall up to 3x3. The...
  • Page 6 AC-MX9XHDL-HDBT AVProEdge Presents a stable alternative to HDMI over IP with Cloud 9. The AC-MX9XHDL-HDBT is a unique piece of technology that allows you to take 9 inputs and distribute them to almost limitless outputs by adding or stacking additional units. Get all of the stuff you love from AV over IP and more with none of the headaches, including Matrixing Quad-View, 9-Source Multiview, Actual Instant Matrix Switching (AIMS), IR &...
  • Page 7 Device Feature Overview: AIMS: "Actual Instant Matrix Switching" allows the Cloud 9 to instantly display any of the sources on any display with no delay from button push to switch. Additionally, AIMS allows you to switch in and out of multiview mode instantly.

  • Page 8: Basic Setup

    AC-MX9XHDL-HDBT Basic Setup: Quick Setup: 1. Connect the HDMI input sources (Blu-ray, Set Top Box, etc...) to the AC-MX9XHDL-HDBT 2. Connect the HDMI output devices (AVR, Display, Distribution Amplifier, Extender) to the AC- MX9XHDL-HDBT 3. Power on the sources 4. Connect the power supply's into the AC-MX9XHDL-HDBT (You need to plug in both supply's) 5.
  • Page 9 AC-MX9XHDL-HDBT Navigating the Control Screen: Home Screen You can use the control screen to setup/control several key features including: • Matrix Switch Routing ~ Control switching or view the current routing • Signal Monitor ~ View live video feed from the active sources •...
  • Page 10 AC-MX9XHDL-HDBT Control Screen - Signal Monitor: The Signal Monitor feature allows you see your live source for each input. This screen allows you to toggle instantly through all sources. This function is a useful tool for the integrator because you can: 1.
  • Page 11 AC-MX9XHDL-HDBT Control Screen - IR Routing (Passthrough to HDBaseT Receivers): IR routing allows you to customize the signal path for IR signals. IR Routing control on the front panel refers to the route from the IR RX Extension ports on the back of the matrix to the remote HDBaseT Receiver IR OUT port. This is primarily for sending power off or power on commands to display devices.
  • Page 12 AC-MX9XHDL-HDBT Control Screen - IR Routing (Return Channel to IR Tx Port): The IR Return Channel allows you to rout IR Signals from a HDBaseT Receiver back to the Martix for control of the Matrix. In addition IR signals are passed through the IR OUT on the back of the Matrix.
  • Page 13 AC-MX9XHDL-HDBT Control Screen - USART (RS232 Route Setup) & Broadcast Mode Here you can set up the RS232 broadcast route - You can enable or disable remote HDBaseT Rx's ability to receive & transmit RS232 signals. Some key point to remember: 1.
  • Page 14 AC-MX9XHDL-HDBT Control Screen - Network (IP) Setting Here you can setup the Matrix with your preferred network settings. From the front panel you can: • View the current IP Settings and MAC address • Set static Route IP (Default is 192.168.001.001) •...
  • Page 15 AC-MX9XHDL-HDBT IR Details: The IR PIN-OUT's below are consistent for the HDBaseT Receivers and for the Matrix. To plug directly into the "IR RX EXTENTION" port from a control system you will need a cable created as pictured below - We can provide these upon request: Page 15...
  • Page 16 Rx's connected to it. Then likewise for switch number "#2" and so on. • It is a good practice in a commercial application to make similar displays connected to the same switch, this can save the number of connections from you control system to the Cloud 9 System. IR Cascading Diagram:...
  • Page 17 AC-MX9XHDL-HDBT IR Control of the Marix: The Matrix can be switched with IR Commands (Remote or other) in several ways: 1. IR Receiver on the front of the matrix 2. From any HDBaseT Receiver (You can select which ones) 3. From the IR Ext ports on the back of the matrix Use the PC Software so set up the "ports"...
  • Page 18 Here is a sample cable. in this example you can see how to connect or build and RS232 cable to use to control the Cloud 9. The pin configuration is shown here as well. There are three RS232 ports on the Cloud 9, please see the image below for their purpose: MATRIX: For controlling the Cloud 9 and...
  • Page 19 AC-MX9XHDL-HDBT RS232 Details: HDBaseT Receiver Pin Out Page 19...
  • Page 20 ONE instance of the driver and select the size. i.e 9x18, 9x27 etc... All Cloud 9's are address "A00" by default and if you are using just one device you do not need to place this in front of the serial command.
  • Page 21 AC-MX9XHDL-HDBT How to route RS232 Commands when using serial: The routing command is very straight forward but you have to take care to make sure you format it correctly. The main thing to consider before you begin 1. You are actually sending 2 commands (route & device command) so depending on what you are using to send the command the format varies slightly - We show some examples below.

  • Page 22: Command Examples

    AC-MX9XHDL-HDBT Command Examples: Using A Terminal Program (RS232): In the following example we are using a program called MYUART Assist. We make this program freely available form www.avproedge.com. You will notice in the example that it is on 2 lines. This is because you have to separate the commands with a return.
  • Page 23 AC-MX9XHDL-HDBT Using TELNET (IP): On Controls Examples Green = Route Command Red = Command to be sent to device This first example is when sending an ASCII Command \x0DA01SET RS PTH OUT1 LEN17 BR4\x0D\x0A\x0DSET OUT4 VS IN5\x0A\x0D\x0D You can also convert to pure HEX and send a command this way: \x0A\x41\x30\x31\x53\x45\x54\x20\x52\x53\x20\x50\x54\x48\x20\x4F\x55\x54\x31\x20\x4C\x45\x4E\x31\x37 \x20\x42\x52\x34\x0D\x0A\x53\x45\x54\x20\x4F\x55\x54\x32\x20\x56\x53\x20\x49\x4E\x32\x0D\x0A A hybrid ascii-hex combo:...
  • Page 24 AC-MX9XHDL-HDBT Cascading with RS232 Control: When cascading and using RS232 you have to enable the device address in the following fashion, the example have four Cloud 9's: Device with OUTPUT's 1-9 = A01 Device with OUTPUT's 10-18 = A02 Device with OUTPUT's 19-27 = A03 Device with OUTPUT's 28-36 = A04 To set and device address you can use the PC Control Software or send the command "SET ADDR xx"...
  • Page 25 AC-MX9XHDL-HDBT Cascading with IP Control: With IP you have to have a direct IP connection to each unit, and regard them as individual 9x9 matrixes. So for a 9x81 matrix with IP control, you have to connect ethernet to all 9 matrixes. If you are using a 3rd party control driver, install 9 instances of the drivers, and regard them all as individual 9x9 matrixes.
  • Page 26 AC-MX9XHDL-HDBT Command List & Settings Settings: Baud Rate 57600, Data Bits 8, No Parity, 1 Stop Bit All Commands start by Prefix System Address zz, if [01-99] If it is default (A00), no prefix is necessary Page 26...
  • Page 27 AC-MX9XHDL-HDBT Command List & Settings Cont. Page 27...
  • Page 28 AC-MX9XHDL-HDBT Extracted Audio: The extracted audio ports have distinct operating modes. Your desired mode can be set to suite your particular installation. The 3 modes are: From Input ~ This is the default configuration. In this mode the audio port number corresponds to the INPUT signal.
  • Page 29 AC-MX9XHDL-HDBT Extracted Audio cont: Audio Diagrams: Page 29...
  • Page 30 (Matrixable) Quad View Matrix: After you set the Cloud 9 to Quad View Mode, you can set each quadrant using the command showed here: SET QVW VS 5.3.1.4 This will set Quad 1 to IN 5, Quad 2 to IN 3, Quad 3 to IN 1, and Quad 4 to IN 4. Doing it this way is ideal for having preset modes.
  • Page 31 Multiview with a IP cascade: IP Cascading give you another unique element with Multiview mode. You can have separate multiview configurations per Cloud 9. Sources connected to specific Cloud 9's can behave differently when switched to "MV": • Outputs 1-9 (Connected to matrix 1) can have a 3x3 when switched to "MV"...
  • Page 32 AC-MX9XHDL-HDBT Multiview Examples: RS232 IP Control Page 32...

  • Page 33: Video Wall

    AC-MX9XHDL-HDBT Video Wall: The Cloud 9 has proprietary FPGA technology built in that allows it to do the robust multiviewing (described above). This can be paired with the DigiBird video wall processor, offering a low cost highly roust video walls in these systems. While a video wall is only limited by your own creativity, there are 2...
  • Page 34 Using the DigiBird also offers you the ability to do stylized video walls with very little effort. The processing power the Cloud 9 and the simple programming of the DigiBird make for a compelling video wall that you don't need to make custom content for. To learn how simple it is to create a video wall like this contact us or download the software from www.avproedge.com.
  • Page 35 AC-MX9XHDL-HDBT PC Control Software - Side Bar: Note: PC Control Software can be used when connected to the "Matrix" port using RS232. Connection Area - Use the drop down to select the COM Port or press "Search Machine" to search your computer for open COM Ports. The light will be red if there is a successful connection.
  • Page 36 AC-MX9XHDL-HDBT PC Control Software - Video Tab: Note: PC Control Software can be used when connected to the "Matrix" port using RS232. Switching - Simply choose the INPUT radio button you want to see on each output. MV = Multiview Set Multiview Border Color/Width- Use this area to set the multiview border line width (1-15 Pixels) and the color.
  • Page 37 AC-MX9XHDL-HDBT PC Control Software - EDID Tab: Note: PC Control Software can be used when connected to the "Matrix" port using RS232. Set EDID - Choose the EDID you want to use from the drop down and press "Apply to Input x" to set it. Load EDID- This allow you to load a previously...
  • Page 38 AC-MX9XHDL-HDBT PC Control Software - IP Config Tab: Note: PC Control Software can be used when connected to the "Matrix" port using RS232. Reset to default Toggle DHCP Set IP Settings Save Settings Page 38...
  • Page 39 AC-MX9XHDL-HDBT PC Control Software - Settings Tab: Matrix IR Control - Choose where you can receive and IR Extracted Audio mode- Choose Signal From and have audio routing configuration on HDBT IR Rout - Select the IR those signals control the extracted ports.
  • Page 40 AC-MX9XHDL-HDBT PC Control Software - Address Management: Address Table - This is RS232 Command Routing, after you give the addresses, you can make labels in this table for quick recall on Read/Set Address- You can read the the "Side Bar" Tab. THIS TABLE DOES NOT SET ADDRESSES.
  • Page 41 AC-MX9XHDL-HDBT Web Interface: Sense Switch To access the Web Interface, simply type in the IP address of the device. The default IP address 192.168.001.239, if you have setup a different IP or are not sure simply view the "Net" section on the control screen on the front panel.
  • Page 42 AC-MX9XHDL-HDBT Web Interface: Audio Setting The Audio Setting tab allows to to ENABLE or DISABLE the extracted audio ports. ON means that audio will play out of the SPDIF Coax port. OFF means that that port will NOT play audio. Page 42...
  • Page 43 AC-MX9XHDL-HDBT Web Interface: EDID Manage The EDID Manage tab allows you to set the EDID for each input. To set the EDID: 1. Select the desired EDID form the drop down menu of the input you want. 2. Press Apply Available EDID Options: 1080P 2CH (Default), 1080P 6CH, USER1 (Custom), USER2 (Custom), USER3 (Custom) Page 43...
  • Page 44 AC-MX9XHDL-HDBT Web Interface: RS232 Config The RS232 Setting tab allows you to ENABLE or DISABLE with HDBASET outputs will get a broadcast RS232 command. NOTE: These ports must be ON if you are using advanced routing. For more on RS232 routing please see the RS232 sections above.
  • Page 45 AC-MX9XHDL-HDBT Web Interface: IR Config The IR Config tab allows you to set up 2 basic IR Routes: 1. Routing IR Inputs on the matrix to the HDBT receivers 2. Which HDBaseT Receivers can send commands back to the IR out on the Matrix For more advanced information of IR routing please see the IR section of the Manual.
  • Page 46 AC-MX9XHDL-HDBT Web Interface: System Config The System Config tab let you achieve two functions. 1. Setting up your network (IP) settings 2. Labeling the Inputs and Outputs for the "Sense Switch" Tab Page 46...
  • Page 47 AC-MX9XHDL-HDBT Cascading with IP Control: With IP you have to have a direct IP connection to each unit, and regard them as individual 9x9 matrixes. So for a 9x81 matrix with IP control, you have to install 9 instances of the drivers, and regard them all as individual 9x9 matrixes.

  • Page 48: Maintenance

    AC-MX9XHDL-HDBT Maintenance  To ensure reliable operation of this product as well as protecting the safety of any person using or handling this device while powered, please observe the following instructions. • Use the power supplies provided. If an alternate supply is required, check voltage, polarity and that it has sufficient power to supply the device it is connected to.

  • Page 49: Safety Instructions

    AC-MX9XHDL-HDBT Safety Instructions: To ensure reliable operation of this product and to protect the safety of any person(s) handling this device while powered, please observe the following instructions: 1. Use the power supplies provided. If an alternate supply is required, check voltage, polarity and that it has sufficient power to supply the device that it's connected to.

  • Page 50: Troubleshooting

    AC-MX9XHDL-HDBT Troubleshooting  • Verify Power - The LCD screen on the front of the matrix should be lit up when power is applied. Check that both power supplies are connected to the matrix and powered • Verify Connections - Check that all cables are properly connected •...
  • Page 51 AC-MX9XHDL-HDBT _____________________________________________ _____________________________________________ _____________________________________________ _____________________________________________ _____________________________________________ _____________________________________________ _____________________________________________ _____________________________________________ _____________________________________________ _____________________________________________ _____________________________________________ _____________________________________________ _____________________________________________ _____________________________________________ _____________________________________________ _____________________________________________ _____________________________________________ _____________________________________________ _____________________________________________ _____________________________________________ _____________________________________________ _____________________________________________ _____________________________________________ _____________________________________________ _____________________________________________ _____________________________________________ _____________________________________________ Page 51...
  • Page 52 AC-MX9XHDL-HDBT _____________________________________________ _____________________________________________ _____________________________________________ _____________________________________________ _____________________________________________ _____________________________________________ _____________________________________________ _____________________________________________ _____________________________________________ _____________________________________________ _____________________________________________ _____________________________________________ _____________________________________________ _____________________________________________ _____________________________________________ _____________________________________________ _____________________________________________ _____________________________________________ _____________________________________________ _____________________________________________ _____________________________________________ _____________________________________________ _____________________________________________ _____________________________________________ _____________________________________________ _____________________________________________ _____________________________________________ Page 52...
  • Page 53 AC-MX9XHDL-HDBT Thank you for choosing AVProEdge! Please contact us with any questions. We are happy to be of service! A V P r oE d g e 2 2 2 2 E 5 2 n d S t N ~ S i o u x F a l l s , S D 5 7 1 0 4 1 - 8 7 7 - 8 8 6 - 5 1 1 2 ~ 6 0 5 - 2 7 4 - 6 0 5 5 s u p p o r t @ a v p r o e d g e .

This manual is also suitable for:

Ac-mx9xhdl-hdbtAc-mx9xhdl-hdbt-gen2