HP zx2000 Start Here Manual page 36

3. Make a selection from the product drop down box.
4. Make a selection from the model or processor drop down box.
5. Choose the appropriate operating system if updating controller
firmware.
6. Click locate software.
7. If updating controller firmware, use the firmware flash utility on
the software download page and its accompanying instructions.
Troubleshooting Smart Array
Internal Hard Drives
1. The Smart Array controller cannot see drives that have been
Hot Added to the internal drive backplanes of Itanium 2-based
systems. To rebuild a failed drive on the internal backplane,
reboot the system so the controller can discover the new hard
drive. Smart Array 5302/5304 controllers with firmware of
3.50 or greater and Smart Array 6402 controllers with firm-
ware of 1.80 or greater can be configured to rebuild an added
drive without rebooting.
2. Smart Array 5302/5304/6402 controllers are not compatible
with the DS2300 or DS21xx enclosures. For the HP Integrity
rx5670/rx2600, use Smart Array 5302/5304/6402 controllers
connected to Storage Works 4314/4354 enclosures only.
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