Frequently Asked Questions - HP Vectra Vli 8SF User Manual

2 Basic Problem Solving

Frequently Asked Questions

Frequently Asked Questions
Q: How can I get help with installing LAN cards in my PC?
A: Refer to the LAN Card Ready section accessible from the support Web
site at: . This provides information on
www.hp.com/go/vectrasupport
commonly installed LAN cards and installation information for LAN card
drivers.
Q: Where can I get more information on installing accessories in my PC?
A: The Troubleshooting and Upgrade Guide has detailed information on
installing accessories and is available on HP's support Web site at:
.
www.hp.com/go/vectrasupport
Q: How can I reinstall my PC's operating system?
A: Use the software recovery CD-ROM provided with your PC.
Q: How can I be sure that the software/hardware I want to install in my PC is
compatible?
A: Refer to the Tested Product List at: .
www.hp.com/go/vectrasupport
Q: Why is my PC running slowly/producing strange messages?
A: Your PC may have been infected by a virus. Run the antivirus utility
preloaded on your PC.
If the problem continues, update your PC's BIOS. You can download the
BIOS and updating instructions from .
www.hp.com/go/vectrasupport
Q: I've been experiencing problems with my PC ever since I installed some
new software. What can I do?
A: Uninstall the software to see whether this solves the problem. If the
problem continues, contact the software manufacturer for help or
information on known compatibility problems.
Q: My newly installed hardware is conflicting with another device. How do I
fix this problem?
A: Enter the PC's Setup program by pressing during startup, then
F2
disable the in the menu.
Integrated Audio Interface Advanced
Q: How do I disable the integrated sound features on my PC if I install an
accessory sound card?
Advanced.
A: Select Control Panel from the Start menu, then click on Multimedia
Click on the Audio Device icon, then select the Do not use audio features on this device
radio button.
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