HP Vectra VL800 Troubleshooting Manual page 46

3 Troubleshooting with HP e-DiagTools
HP e-DiagTools Hardware Tests
HP e-DiagTools Hardware Tests
The following hardware tests can be performed from HP e-DiagTools:
Hardware Detection. Automatically detects the complete
hardware configuration of the system (including PC model and
version, processor type, cache memory, BIOS version, total main
memory, IDE or SCSI device list, video adapter, audio card,
keyboard, and USB controller) and determines the appropriate
tests to be performed.
Basic System Tests. Automatically (no user input required)
verifies the correct operation of different hardware components
of the PC. If a warning message is displayed, you should use the
Advanced System Tests to investigate the error. You can also
produce a Support Ticket containing a record of the system's
configuration and test result.
Advanced System Tests. Independently tests a selected
hardware component of the PC. Because of this, the tests are
more thorough than what is performed in the Basic System Tests.
It should also be noted, the Advanced System Tests can only be
performed after the Basic System Tests have been completed.
Each test is selected through the on-line screen menu and can be
repeated any number of times.
For example, if there is doubt with a hard disk drive, select the
hard disk drive test, then one of the proposed options. If a test
fails, you can produce support ticket.
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