HP Vectra VL800 Troubleshooting Manual page 24

NOTE
Symptom...
Power-On-Self-Test displays hard
disk, DVD or
CD-ROM drive test error
If the drive still does not work...
2 Use or Configuration Problems
If There is a Hard Disk, DVD, CD-RW or CD-ROM Test Error
If There is a Hard Disk, DVD, CD-RW or CD-ROM
Test Error
Before removing the cover, always switch off the display and PC.
Disconnect the power cord and any accessory cables. When checks
have been completed, close the PC and reconnect the power cord and
accessory cables. Verify that the PC boots correctly.
Check that...
The drive is correctly configured in the
Setup program. Refer to page 36 or page
37.
Restore the default settings in the Setup
program.
The drive cables are correctly connected.
The drive cable is working.
Run e-DiagTools to perform one of the hardware diagnostics tests.
Check that...
The drive is working with HP e-DiagTools.
24
How...
1 Switch the PC OFF then ON.
2 When the message Press F2 to Enter Setup appears,
press the F2 key.
3 Check the drive is enabled and the correct type is selected.
1 When the message Press F2 to Enter Setup appears,
press the F2 key.
2 Press the F9 key to restore the default settings.
1 Check the drive cables are correctly connected (refer to
chapter 2 of the PC's User's Guide).
check if it works.
2 Close the PC, switch it on,
1 Replace the drive cable by a known working cable from the
same model of PC.
check if it works.
2 Close the PC, switch it on,
Refer to page 41.
How...
1 Replace the drive by a known working drive from the same
model of PC.
2 Close the PC, switch it on, check if it works
.
Continued on the next page