HP Vectra VL800 Troubleshooting Manual page 25

If the drive still does not work...
You may need to update the Basic Input Output System (BIOS).
You receive a S.M.A.R.T. alert during the Power-On-Self-Test.
If there is a hard disk drive crash...
If the problem persists, contact HP Support or your authorized dealer
Check that...
The system board is working.
2 Use or Configuration Problems
If There is a Hard Disk, DVD, CD-RW or CD-ROM Test Error
Create a bootable floppy to update the BIOS. Refer to page 31
How...
1 Replace the system board by a known working board from the
same model of PC.
2 Close the PC, reconnect the power cord and check that the PC
and drive work.
3 If the drive works, contact HP Support or your authorized
dealer for further troubleshooting information.
Recommended action: Carry out an immediate data backup, then
contact HP Support or your authorized dealer for a replacement
hard drive. Refer to page 36.
Refer to "Recovering Hard Disk Drive Contents" on page 49.
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