HP Kayak XM600 User Manual page 72

3 Troubleshooting Your HP PC Workstation
Image Creation and Recovery CD-ROM
Performing a
Recovery, Upgrade
or Downgrade
Running HP
DiagTools
NOTE
The PC model must match the CD-ROM, which contains a BIOS lock.
Save (if possible) data files and software applications.
It is recommended upgrading to the latest BIOS version.
Setup program settings: Clear any BIOS-level passwords. In the Security
menu, set all Hardware Protection items to "Enabled" or "Unlocked" (if
applicable). Check also that Booting from the CD-ROM is enabled; in the
Boot menu, the CD-ROM drive is configured to boot before the hard disk
drive in the Boot Device Priority List.
Ensure that you have the Certificate of Authenticity from Microsoft
available.
The PC model must match the CD-ROM, which contains a BIOS lock.
Setup program settings: Operating system is set to "No"; all hardware
protection items enabled or unlocked (if applicable); the CD-drive has
been enabled to boot from it and configured to boot before the hard disk
drive in the Boot Device Priority List.
Performing a Full Recovery
Depending on the hardware configuration, a full system recovery should
take from 30 minutes to 2 hours.
Remember, this procedure could potentially erase everything from the
hard disk drive (primary partition if defined). Ensure that all data files
and software applications have been saved.
1 Insert the recovery CD-ROM into the CD-ROM drive and restart the
computer.
2 Press the key to select the CD-ROM to boot first.
3 The computer will boot from the CD-ROM and display a DOS-style
menu. Select the option to recover the hard disk drive.
In some cases, you might have to go through the menu item "Partitioning
& Formatting". In this case, there are two options:
• Automatic (recommended).
• Custom (for advanced users only).
4 Then follow the on-screen instructions.
5 The hard disk drive will be formatted first. Several reboots will be carried
out. This is normal: do not interrupt the process. Wait until a message
indicates that the operation has been successfully completed.
6 Remove the recovery CD-ROM from the CD-ROM drive.
72