Responding To Messages - Canon imagePROGRAF iPF6350 Setup Manual

Load Paper to Adjust the Printheads
1
As the system is charged for the first time,
Select type of paper for printhead adj.
appears on the display screen. Use the
▲ and ▼ keys to select Roll Paper and
then press OK.
4
Slide the holder stopper for the 2-inch
paper core onto the roll holder from the
left until its flange (a) is against the roll of
paper.
a
7
Insert the edge of the paper into the
paper feed slot (a) and feed it until you
hear the paper start to feed. The paper
starts feeding.

Responding to Messages

Error messages may appear on the display screen of the control panel during printer installation. If so, it may not indicate a problem with the printer, and the issue
may be easily resolved. Common messages and the causes are listed here with corrective actions. To respond to error messages other than these, refer to the
Basic Guide (2). For other detailed printer instructions, refer to the User Manual installed at "Install the Printer Driver and the User Manual".
Message
Paper loaded crooked.
No maintenance cartridge installed.
Roll paper is not securely in contact with roll
holder.
Hardware error. xxxxxxxx-xxxx
(x represents a letter or number)
ERROR Exxx-xxxx
(x represents a letter or number)
2
Remove the 2-inch paper holder stopper
(a) and the 3-inch paper holder stopper (b)
from the roll holder.
a
b
• We recommend wearing clean
cotton gloves when handling rolls
of paper to protect the printable
surface.
5
Open the roll feed unit cover.
8
The screen for selecting the paper type
is shown on the display screen. Press ▲
or ▼ to select the type of paper loaded in
the printer.
Select Coated Paper and press OK.
Then from the menu that appears, select
HW Coated and press OK.
a
Close the roll feed unit cover.
Cause
The loaded paper is crooked.
The maintenance cartridge is not connected.
The roll of paper was not firmly pushed against the
roll holder when the paper was loaded.
The belt stopper or the tape inside the top cover has
not been removed.
You may have encountered an error that cannot be
resolved.
You may have encountered an error that cannot be
resolved.
Follow these steps to load the provided sample paper for printhead adjustment.
3
6
Adjust the paper. (see steps 7-8 on page 12)
Install the maintenance cartridge correctly.
Reload the roll of paper. (see steps 2-7 on page 12)
Turn off the power, open the top cover, and remove the tape
and the belt stopper, then turn the power on.
Turn off the printer and wait at least three seconds before
restoring the power.
If the message appears again, write down the error code and
message, turn off the printer, and contact your Canon dealer
for assistance.
Write down the error code and message, turn off the printer,
and contact your Canon dealer for assistance.
12
Lift the end of the paper roll and slide it
onto the roll holder from the left. Insert the
roll holder all the way until the flange (a)
on the roll holder is securely against the
roll of paper. If it is not in firm contact with
the paper, feeding problems may occur.
Hold the flange (a) of the roll holder and
align its axis with the left and right guide
grooves (b) in the roll holder slots. Make
sure that the colors of the guide grooves
and the roll holder axis are the same
before loading the paper.
c
b
a
• Be careful to not pinch your fingers
between the axis of the roll holder (c)
Caution
and the guide grooves (b) when loading
paper.
The printhead position adjustment starts
automatically.
Adjusting the position of the printhead
takes about 14 minutes.
When the printhead adjustment is
finished, Ready appears on the display
screen.
Printer setup is now complete.
Corrective Action
a
c
b