Epson WorkForce Pro WF-4830 Series User Manual page 163

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Solving Problems
printer and computer or smart device closer to the wireless router to help with radio wave
communication, and then try to make network settings again.
The printer is not connected to the network.
Solutions
Select Settings > General Settings > Network Settings > Connection Check, and then print the network
connection report. If the report shows that the network connection failed, check the network connection
report and then follow the printed solutions.
"Printing a Network Connection Report" on page 251
&
There is a problem with the network settings on the computer.
Solutions
Try accessing any website from your computer to make sure that your computer's network settings are
correct. If you cannot access any website, there is a problem on the computer.
Check the network connection of the computer. See the documentation provided with the computer for
details.
Cannot Print from Smart Device
Make sure the smart device and the printer are connected correctly.
The cause and solution to the problem differ depending on whether or not they are connected.
Checking the Connection Status
Use the Epson printing app to check the connection status for the smart device and the printer.
Examples of Epson printing apps
Search for and install the Epson printing application from App Store or Google Play if it is not already installed.
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The Printer Does Not Work as Expected
>
Cannot Print
163

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