On-Screen Messages
If an error message is displayed on the camera screen, try one of the
following solutions.
Also refer to "On-Screen Messages" in the Camera User Guide.
Connection failed
•
No access points were recognized. Check the access point settings (p. w-27).
•
A device could not be found. Turn the camera off and on again, and retry the
connection.
•
Check the device you want to connect to and make sure it is ready for connection.
Cannot determine access point
•
The WPS button on numerous access points were pressed simultaneously. Try
reconnecting again.
No access points found
•
Check to make sure that the access point is turned on.
•
When connecting to an access point manually, make sure that you entered the
correct SSID.
Incorrect wireless LAN encryption key/Incorrect wireless LAN security
settings
•
Check the access point security settings (p. w-27).
IP address conflict
•
Reset the IP address so that it does not conflict with another.
Disconnected/Receiving failed/Sending failed
•
The environment you are in may not be suitable for wireless LAN use.
•
Avoid using the camera's wireless LAN function around microwave ovens, Bluetooth
devices, and other devices that operate on the 2.4 GHz band.
•
When using infrastructure mode, use the camera within a close distance to the
access point, and avoid placing objects or obstructions between the camera and
access point.
•
When using ad hoc mode, use the camera within a close distance to the connected
device, and avoid placing objects or obstructions between the camera and device.
•
Check the connected device to make sure it is not experiencing errors.
Sending failed
Memory card error
•
If the same error message is displayed even when you have inserted a formatted
memory card facing the correct way, contact a Canon customer support.
w-51