On-Screen Messages - Canon EOS M5 User Manual

On-Screen Messages

If an error message is displayed, respond as follows.
Shooting or Playback
No memory card
● The memory card may be inserted facing the wrong way. Reinsert the memory
card facing the correct way (= 20).
Memory card locked
● The write-protect switch of the memory card is set to the locked position. Switch
the write-protect switch to the unlocked position (= 20).
Cannot record!
● Shooting was attempted without a memory card in the camera. To shoot, insert a
memory card facing the correct way (= 20).
Memory card error (= 156)
● If the same error message is displayed even after you have formatted a
supported memory card (= 2) and have inserted it facing the correct way
(= 20), contact a Canon Customer Support Help Desk.
Insufficient space on card
● There is not enough free space on the memory card to shoot (= 39, = 53,
= 68) or edit images (= 118). Either erase unneeded images (= 114) or
insert a memory card with enough free space (= 20).
Touch AF unavailable
● Touch AF is not available in the current shooting mode (= 194).
Touch AF canceled
● The subject selected for Touch AF can no longer be detected (= 79).
Charge the battery (= 19)
No Image.
● The memory card does not contain any images that can be displayed.
Protected! (= 112)
Unidentified Image/Incompatible JPEG/Image too large./Cannot play back
MOV/Cannot play back MP4
● Unsupported or corrupt images cannot be displayed.
● It may not be possible to display images that were edited or renamed on a
computer, or images shot with another camera.
Cannot magnify!/Cannot rotate/Cannot modify image/Cannot modify/
Unselectable image.
● The following functions may be unavailable for images that were renamed or
already edited on a computer, or images shot with another camera. Note that
starred (*) functions are not available for movies.
Magnify* (= 110), Rotate* (= 116), Rating (= 117), Edit* (= 118), Print
List* (= 181), and Photobook Set-up* (= 183).
Invalid selection range
● When specifying a range for image selection (= 113, = 115, = 183), you
attempted to choose an initial image that was after the final image, or vice-versa.
Exceeded selection limit
● More than 998 images were selected for Print List (= 181) or Photobook Set-up
(= 183). Choose 998 images or less.
● Print List (= 181) or Photobook Set-up (= 183) settings could not be saved
correctly. Reduce the number of selected images and try again.
● You attempted to choose more than 500 images in Protect (= 112), Erase
(= 114), Rating (= 117), Print List (= 181), or Photobook Set-up (= 183).
Naming error!
● The folder could not be created or images could not be recorded, because
the highest supported folder number (999) for storing images on the card has
been reached and the highest supported image number (9999) for images in
folders has been reached. On the [ 1] tab of the menu (= 35), change [File
Numbering] to [Auto Reset] (= 155), or format the memory card (= 156).
Lens Error
● There is a communication problem between the camera and lens. Clean the lens
contacts and mount the lens correctly on the camera.
● Frequent display of this error message may indicate camera damage. In this
case, contact a Canon Customer Support Help Desk.
Before Use
Basic Guide
Advanced Guide
Camera Basics
Auto Mode /
Hybrid Auto Mode
Other Shooting Modes
P Mode
Tv, Av, M, C1, and C2 Mode
Playback Mode
Wireless Features
Setting Menu
Accessories
Appendix
Index
189