LED behavior
Issue
Power supply LED is off
Fan LED is off
Possible reasons
•
The power cords are not connected, or
AC power is not available.
•
The power supply might not be
inserted properly, it might have a
damaged connector, or it might have
failed.
The fan might not be inserted properly, it
might have a damaged connector, or it
might have failed.
Possible solutions
•
Be sure that the power cord is
connected to the power supply.
•
Be sure that the power supply is
undamaged and fully seated.
•
Be sure that all pins on the
connectors and components are
straight.
•
Contact an authorized service
provider for assistance (see
Accessing Hewlett Packard
Enterprise Support).
•
Be sure that the fan is undamaged
and fully seated.
•
Be sure that all pins on the
connectors and components are
straight.
•
Contact an authorized service
provider for assistance (see
Accessing Hewlett Packard
Enterprise Support).
Table Continued
Troubleshooting
37