Page 1 Help Guide Help Guide Search Getting Started Television Useful features Use this Help Guide if you have any questions on how to use your TV. Watching TV Using the Help Guide For detailed information, refer to “ ”. Using the TV with Other Devices Selected Topics Connecting to a Network Useful features...
Page 2 Help Guide | Using the Help Guide Help Guide Search Getting Started > > Index/Other Using the Help Guide Print Useful features Using the Help Guide Watching TV This Help Guide explains how to use this TV. You can also refer to the Using the TV with Other Devices Setup Guide for descriptions about TV installation, and the Reference Connecting to a Network...
Page 3 Help Guide | Using the Help Guide the Help Guide, refer to the Reference Guide or the Sony website. This Help Guide is written for all regions/countries. Some descriptions contained in this Help Guide do not apply to some regions and countries.
Page 4 Finding the remote control (only models Troubleshooting supplied with a buzzer built-in remote control) Index/Other Enjoying safe apps and video streaming services (Security & Restrictions) > Useful features Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 01-11.html[2/23/2022 8:13:45 AM]...
Page 5 Help Guide | Settings Help Guide Search Getting Started > Settings Print Useful features Settings Watching TV The menus displayed in the TV settings vary depending on your Using the TV with Other Devices model/region/country. Connecting to a Network Using the Quick Settings Settings Channels &...
Page 6 Help Guide | Settings Remotes & Accessories Remote control and Bluetooth settings. Help & Feedback Provides help from Sony and Google. Timers & Clock Timer, Sleep timer, Alarm, Clock display, etc. > Settings Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation...
Page 7 Help Guide | Connecting terminal Help Guide Search Getting Started > > Getting Started Connecting terminal Print Useful features Connecting terminal Watching TV The types and shapes of connectors available vary depending on your Using the TV with Other Devices Connecting to a Network For the location of the connectors, refer to the Setup Guide (printed manual).
Page 8 Help Guide | Connecting terminal Connects to VCR/Video game equipment/DVD player/Camcorder. For a composite connection, use an Analog Extension Cable (not supplied). For more about the shape of the Analog Extension Cable, refer to Connecting a Blu-ray or DVD player (Headphone) Connects to the headphone jack to listen to sound from the TV.
Page 9 Help Guide | Connecting terminal If you use an HDMI device that supports video output in 4K 100/120 Hz, connect ™ the Ultra High Speed HDMI Cable, and follow the instructions displayed on the screen to set the [HDMI signal format] of the HDMI IN port.
Page 10 Help Guide | Connecting terminal Connect to a Router. Connect to the Internet using a LAN cable. CENTER SPEAKER IN To use your TV speakers as the center speaker, connect the output of your AV receiver to the CENTER SPEAKER IN on your TV.
Page 11 (Quick Settings) button on the remote control, and disable [TV center speaker mode] in [Settings] — [Display & Sound] — [Audio output]. > > Getting Started Connecting terminal Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 01_10.html[2/23/2022 8:13:48 AM]...
Page 12 Help Guide | Using the TV as a center speaker (only models with TV center speaker mode) Help Guide Search Getting Started > Using the TV with Other Devices > Audio system (such as an AV receiver or sound bar) Useful features >...
Page 13 Help Guide | Using the TV as a center speaker (only models with TV center speaker mode) Connecting an AV receiver with a speaker cable Connect the TV and AV receiver with a speaker cable. AV receiver Speaker cable (not supplied) Use a speaker cable (not supplied) to connect the AV receiver to the CENTER SPEAKER IN terminal of the TV.
Page 14 Help Guide | Using the TV as a center speaker (only models with TV center speaker mode) *Strip about 10 mm (13/32 inches) of insulation from the speaker cable at each end. Note To prevent the wires of the speaker cable from touching each other, make sure not to strip too much of the speaker cable.
Page 15 Using the TV with Other Devices > Audio system (such as an AV receiver or sound bar) > Using the TV as a center speaker (only models with TV center speaker mode) Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 04-04_05.html[2/23/2022 8:13:50 AM]...
Page 16 Upper buttons on the remote control Using the TV with Other Devices Connecting to a Network Lower buttons on the remote control Settings > > Getting Started Remote control Troubleshooting Index/Other Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 01-07_04.html[2/23/2022 8:13:52 AM]...
Page 17 Connecting to a Network Adjusting the picture quality Settings Adjusting the sound quality Troubleshooting “Sound” advanced settings Index/Other > Watching TV > Changing the picture and sound quality to your preferences Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 01-03-09.html[2/23/2022 8:13:53 AM]...
Page 18 Help Guide Television Getting Started [1] Remote control [2] Upper buttons on the remote control [3] Lower buttons on the remote control [4] Connecting terminal [5] How the LEDs light up [6] Home menu [7] Selecting inputs [8] Performing acoustic auto calibration [9] Accessibility features [10] Useful features [11] Searching for content/operating the TV with your voice [12]...
Page 19 Help Guide Adjusting the sound quality [27] “Sound” advanced settings [28] Using the TV with Other Devices [29] USB devices [30] Playing content stored on a USB device [31] Information about USB devices used for storing photos and music [32] Supported files and formats [33] Photos [34] Music [35]...
Page 20 Help Guide Supported Bluetooth profiles [61] BRAVIA Sync-compatible devices [62] BRAVIA Sync overview [63] Using features available for BRAVIA Sync-compatible devices [64] Adjusting BRAVIA Sync settings [65] Viewing pictures in 4K from compatible devices [66] Viewing pictures in 4K resolution [67] Settings for viewing pictures through HDMI input with higher quality [68] BRAVIA Connectivity Guide [69] Connecting to a Network [70]...
Page 21 Help Guide Troubleshooting [93] Start here [94] Self diagnostics [95] Software updates [96] If a full reset (restart) of the TV is required [97] Frequently Asked Questions for Troubleshooting [98] Picture (quality)/screen [99] No color/Dark picture/Color is not correct/Picture is too bright. [100] Distorted picture./The screen flickers.
Page 22 Help Guide You can connect to the Internet, but not to certain apps and services. [123] Remote control/accessories [124] The remote control does not operate. [125] You want to disable the remote control backlight. (only remote controls that feature backlight) [126] Power [127] The TV cannot be turned off using the remote control.
Page 23 Help Guide Connecting terminal How the LEDs light up Home menu Selecting inputs Performing acoustic auto calibration Accessibility features [2] Getting Started Remote control Upper buttons on the remote control Lower buttons on the remote control [3] Remote control | Remote control Upper buttons on the remote control The supplied remote control, button layout, button names and available features vary depending on your model/country/region.
Page 24 Help Guide control on the screen. (Up) / (Down) / (Left) / (Right) / (Enter) (Navigation D-Pad) On screen menu navigation and selection. (BACK) Return to the previous screen. (HOME) Display the TV Home Menu. For details, refer to Home menu page. Hint You can use the convenient [Find remote] feature to find the remote control by pressing the power button on the TV.
Page 25 Help Guide Select the channel. (Play) / (Pause) Operate media contents on the TV and connected BRAVIA Sync-compatible device. (Guide) Display the digital program guide of the TV or cable/satellite box. For details, refer to Using the program guide page. (Online service) Enjoy various video streaming services with one push.
Page 26 Help Guide Note Take care to not connect to headphones or an audio system. VIDEO IN Connects to VCR/Video game equipment/DVD player/Camcorder. For a composite connection, use an Analog Extension Cable (not supplied). For more about the shape of the Analog Extension Cable, refer to Connecting a Blu-ray or DVD player.
Page 27 Help Guide HDMI IN (eARC/ARC) To connect an audio system that supports eARC (Enhanced Audio Return Channel) or ARC (Audio Return Channel), connect to the HDMI port labeled “eARC/ARC” on the TV. It is a feature that sends audio to an audio system that supports eARC/ARC through an HDMI cable.
Page 28 Help Guide S-CENTER SPEAKER IN Connects the TV and an audio device with an S-CENTER OUT output/jack using a TV center speaker mode cable. Before connecting, make sure you unplug the AC power cord (mains lead) of the TV and audio device to be connected.
Page 29 Help Guide You can use the built-in Mic on the TV when the Built-in MIC switch is on. For the location of the Built-in Mic Switch, refer to the Reference Guide supplied with the TV. After you press the Google Assistant/MIC button on the remote control and finish activating the built-in Mic on the TV, the voice function LED turns on in amber when the built-in Mic on the TV is off (when on, the Operational response LED turns on in amber).
Page 30 Help Guide (B) The Home Menu when a Google Account is not setup on the TV Setting up a Google Account and enjoying the TV If you connect the TV to the Internet and setup a Google Account, you can install desired apps on the TV and enjoy Internet videos and use your voice to search for content.
Page 31 The next time the TV is turned on, the TV broadcast channel or external input such as HDMI that you were watching before turning off the TV will be displayed. Specifications may be subject to change without notice. For other information, see “Frequently Asked Questions” on the Sony Support Site. Frequently Asked Questions for Troubleshooting [8] Getting Started...
Page 32 Help Guide Select the app/input/device you want to show or hide. Select [Close]. Hint To change the order or hide a displayed item, press the (Up) button on the remote control with that item highlighted, and [Move] and [Hide] will be displayed. If you select [Move], use (Left) / (Right) on the remote control to move the item to the desired position, and then press (Enter) button on the remote control.
Page 33 Help Guide Perform the calibration when your surroundings are quiet. Noise may result in incorrect measurement. Acoustic auto calibration cannot be performed if you are using a sound bar. Change the following setting. [Settings] — [Display & Sound] — [Audio output] — [Speakers] — [TV speakers] Press the (Quick Settings) button on the remote control, then select the following settings.
Page 34 If you select [Accessibility tutorial] in [Accessibility], you can learn about user accessibility features supported by the TV. (This feature may not be available depending on your model.) To use text-to-speech with the Help Guide, view the Help Guide from the Sony support website using a computer or smartphone.
Page 35 Help Guide with your voice Using the remote control microphone Remote controls that support voice control have a Google Assistant button, and a built-in microphone. Ask Google to find movies, stream apps, play music, and control the TV - all with your voice. Press the Google Assistant (or MIC) button on the remote to get started.
Page 36 Using the built-in Mic on the TV (only TVs with a built-in MIC) The built-in Mic on the TV may not be available depending on your region/country/language. For details about languages that support the built-in Mic on the TV feature, refer to the following Sony support website. https://www.sony.net/tv-hf/us/ Hint The URL is subject to change without notice.
Page 37 Help Guide The voice function LED is located at the bottom just left of center of the TV. The LED located at the bottom center of the TV lights up amber when hands-free operation is available. To use the built-in MIC, enable the following setting. Turn on the built-in Mic switch on the TV.
Page 38 Help Guide [15] Useful features Enjoying preferred apps Installing apps [16] Enjoying preferred apps | Enjoying preferred apps Installing apps You can install apps to the TV, just like you do with smartphones and tablets. Note You can only install apps that are compatible with TVs. They may differ from apps for smartphones/tablets.
Page 39 Help Guide You can also select a category from the Apps tab in the Home Menu and select a desired app. After downloading, the app is automatically installed and added. You can select [Open] to launch the app. Hint To start an installed app later, select the Apps tab in the Home Menu, and select [See all] at the right edge of the app area.
Page 40 Help Guide Use the following procedures to find the remote control. Using the power button on the TV Press the power button on the TV. A menu is displayed on the TV screen. Follow the on-screen instructions and select [Find remote] on the displayed menu. A buzzer plays from the remote control.
Page 41 Help Guide Accounts & Sign In Using the built-in Mic on the TV (only TVs with a built-in MIC) [18] Useful features Enjoying safe apps and video streaming services (Security & Restrictions) You can ensure safe use of the TV by setting installation restrictions on apps that are downloaded from unknown sources, or age restrictions on programs and videos.
Page 42 Help Guide Set or input the PIN. Enable [Restrict apps]. Select the apps that you want to restrict from the app list. Restricted apps will change from (Unlocked) to (Locked). To restrict all apps, select [All apps]. To restrict the installation of apps from unknown sources If this is set, there will be fewer items displayed in the Home Menu and settings menu.
Page 43 Help Guide Set or input the PIN. Enable [Restrict screen time] to start restriction. The restriction setting will be displayed under [Restrict screen time]. To change the setting, set it in [Usage time limit] or [Restricted time slot]. [19] Watching TV Watching TV programs Useful features when watching TV Changing the picture and sound quality to your preferences...
Page 44 Help Guide Hint (Cable/satellite box control compatible models only) If you perform the [Cable/Satellite box control setup] setting in [Cable/Satellite box setup] under [External inputs], you can display the program guide of the cable/satellite box. Related topics How to control the cable/satellite box using the TV remote control An external device (such as a cable/satellite box) cannot be controlled using the TV's remote control.
Page 45 Help Guide you are watching.) Hint To add the channel you are watching to favorites, press the (Up) button on the remote control from the [TV menu] and add the channel to favorites from the displayed menu. You can use the TV button on the remote control to display the channels from the cable/satellite box.
Page 46 Help Guide Select a digital channel that provides Ginga features. [24] Watching TV Useful features when watching TV Timers Use a timer to turn the TV on and off. For details, refer to Timers & Clock. Parental lock Use [Parental controls] to set parental restrictions. For details, refer to System.
Page 47 Help Guide quality, or screen size. Note The actual display may vary or some settings may not be available depending on your model/country/region and the content you are watching. Press the (Quick Settings) button on the remote control, then select [Settings] — [Display & Sound] —...
Page 48 Help Guide Actual display may not be available depending on your model/country/region. Brightness Adjust the backlight to display the brightest whites and deepest blacks. Color Adjust the color saturation level and Hue. Clarity Adjust the picture clarity and reduce roughness. Motion You can set the following.
Page 49 Help Guide Per color adjustment Adjust Hue, Saturation, and Lightness for each color. Screen Adjust the aspect ratio and viewable screen area. Wide mode Adjust the picture size. 4:3 default Automatic sizing for 4:3 pictures. Auto display area Automatically adjusts the viewable screen area based on the signal. Display area Adjust the viewable screen area.
Page 50 Help Guide Press the (Quick Settings) button on the remote control, then select [Settings] — [Display & Sound] — the desired option. You can change the following settings. Sound Adjust settings by input such as the TV or HDMI, and other common settings, to enjoy various sound effects.
Page 51 Help Guide Audio output Adjust for headphones and audio system. You can configure settings such as those below. Speakers Select TV or external speakers. TV center speaker mode Use the TV speakers as the center speaker of the home theater system. Audio system prioritization If enabled, this automatically switches the audio output to a BRAVIA Sync-compatible audio system when the TV is turned on.
Page 52 Help Guide [28] Changing the picture and sound quality to your preferences | Changing the picture and sound quality to your preferences “Sound” advanced settings This page introduces various settings for the features you can configure in [Sound]. Note The actual display may vary or some settings may not be available depending on your model/country/region, TV settings, and the connected device.
Page 53 Help Guide Volume offset Adjust the sound level of the current input relative to other inputs. Dolby Dynamic Range Compensates for audio level difference between channels (only for Dolby Digital audio). MPEG audio level Adjusts MPEG audio sound level. Compensates for audio level difference between channels (only for HE ‑ AAC audio). HE‑AAC Dynamic Range Adjusts HE ‑...
Page 54 Help Guide Supported files and formats [31] USB devices | USB devices Playing content stored on a USB device Connecting a USB device Connect a USB storage device to the USB port of the TV to enjoy photo, music, and video files stored on the device.
Page 55 It may take a while to display a photo, depending on the file and/or settings. In no event shall Sony be liable for recording failure or any damage or loss of recorded contents caused or associated with the TV’s malfunction, the USB device’s malfunction, or any other problem.
Page 56 Help Guide Related topics Supported files and formats [33] USB devices | USB devices Supported files and formats Photos Music Videos Audio sampling rates (for videos) External subtitles [34] Supported files and formats | Supported files and formats | Supported files and formats Photos Use case : USB / Home Network File Format...
Page 57 Help Guide Music Use case : USB / Home Network Extension: *.mp4 / *.m4a Description Sampling Rate AAC-LC 16k / 22.05k / 24k / 32k / 44.1k / 48k HE-AAC v1 / v2 24k / 32k / 44.1k / 48k 3gpp Extension: *.3gp / *.3g2 Description...
Page 58 Help Guide Other Description Sampling Rate LPCM 32k / 44.1k / 48k Extension: *.mp3 Description Sampling Rate MP1L1 / MP1L2 / MP1L3 / MP2L1 / MP2L2 32k / 44.1k / 48k MP2L3 16k / 22.05k / 24k MP2.5L3 8k / 11.025k / 12k Extension: *.wav Description Sampling Rate...
Page 59 Help Guide External subtitles [36] Supported files and formats | Supported files and formats | Supported files and formats Videos Use case : USB / Home Network MPEG1 (*.mpg / *.mpe / *.mpeg) Subtitle Type : External Video Codec (Profile@Level) MPEG1 Audio Codec MPEG1L2...
Page 60 Help Guide Video Codec (Profile@Level) AVC / H.264 BP@L3, MP@L4.2, HP@L4.2 Audio Codec MPEG1L1 / MPEG1L2 / AAC-LC / HE-AAC v1 / HE-AAC v2 / AC3 / E-AC3 Max. / Min. Resolution 1920x1080 / QCIF (176x144) Max. Frame Rate 1920x1080@60fps MP4 (*.mp4) Subtitle Type : External Video Codec (Profile@Level)
Page 61 Help Guide Max. Frame Rate 1920x1080@30fps / 1280x720@60fps Video Codec (Profile@Level) Motion JPEG Audio Codec μ-LAW / PCM (U8) / PCM (S16LE) Max. / Min. Resolution 1280x720 / QCIF (176x144) Max. Frame Rate 1280x720@30fps Asf (*.asf / *.wmv) Subtitle Type : External Video Codec (Profile@Level) VC1 AP@L3, MP@HL, SP@ML Audio Codec...
Page 62 Help Guide MPEG1L2 / Vorbis Max. / Min. Resolution 1920x1080 / QCIF (176x144) Max. Frame Rate 1920x1080@30fps / 1280x720@60fps Video Codec (Profile@Level) VP9 Profile 0, Profile 2 Audio Codec DTS core / AC3 / AAC-LC / E-AC3 / HE-AAC v1 / HE-AAC v2 / MPEG1L1 / MPEG1L2 / Vorbis Max.
Page 63 Help Guide AAC-LC / HE-AAC v1 / HE-AAC v2 / AC3 / E-AC3 / MPEG1L1 / MPEG1L2 / μ- LAW / PCM (U8) / PCM (S16BE) / PCM (S16LE) Max. / Min. Resolution 1920x1080 / QCIF (176x144) Max. Frame Rate 1920x1080@60fps Video Codec (Profile@Level) MPEG4 SP@L6, ASP@L5, ACEP@L4...
Page 64 Help Guide [37] Supported files and formats | Supported files and formats | Supported files and formats Audio sampling rates (for videos) Audio Codec Sampling Rate LPCM 44.1k / 48k MPEG1L1 / MPEG1L2 32k / 44.1k / 48k MPEG1L3 32k / 44.1k / 48k AAC-LC 16k / 22.05k / 24k / 32k / 44.1k / 48k HE-AAC v1 / v2...
Page 65 Help Guide Use case : USB File Format Extension SubStation Alpha *.ass / *.ssa SubRip *.srt Other supported files and formats Photos Music Videos Audio sampling rates (for videos) [39] Using the TV with Other Devices Blu-ray and DVD players Connecting a Blu-ray or DVD player Watching Blu-ray and DVD discs [40] Blu-ray and DVD players | Blu-ray and DVD players...
Page 66 Help Guide For optimum picture quality, we recommend connecting your player to the TV using an HDMI cable. If your Blu-ray/DVD player has an HDMI jack (socket), connect it using an HDMI cable. Blu-ray/DVD player (same as connecting a cable/satellite box) HDMI cable (not supplied) ™...
Page 67 Help Guide 3.5 mm Left for Audio signal. Video signal. Ground. Right for Audio signal. Related topics Watching Blu-ray and DVD discs [41] Blu-ray and DVD players | Blu-ray and DVD players Watching Blu-ray and DVD discs You can watch content from Blu-ray/DVD discs or other content supported by your player on the TV. Turn on the connected Blu-ray/DVD player.
Page 68 Help Guide from the HDMI input, select [Device controls], you can operate the BRAVIA Sync-connected device from the TV screen. Related topics Connecting a Blu-ray or DVD player BRAVIA Sync-compatible devices [42] Using the TV with Other Devices Cable/satellite box Connecting a cable/satellite box How to control the cable/satellite box using the TV remote control [43] Cable/satellite box | Cable/satellite box...
Page 69 Help Guide Follow the on-screen instructions. Note When operating the TV’s remote control, point it at the cable/satellite box. Depending on the external devices, some buttons may not respond. If you press and hold a button on the remote control, the operation may not work. Instead, try pressing the button repeatedly.
Page 70 Help Guide Using AirPlay This TV supports AirPlay 2. Make sure your Apple device is connected to the same network as your TV. The procedure depends on the content that will be displayed on the TV as follows. To display video, tap (AirPlay Video).
Page 71 Help Guide [46] Using the TV with Other Devices Computers, cameras, and camcorders Connecting a computer and viewing stored content Connecting a camera or camcorder and viewing stored content Computer video signal specifications [47] Computers, cameras, and camcorders | Computers, cameras, and camcorders Connecting a computer and viewing stored content To connect a computer Use an HDMI cable to connect your computer to the TV.
Page 72 To connect a camera or camcorder Connect your Sony digital still camera or camcorder using an HDMI cable. Use a cable that has an HDMI mini jack (socket) for the digital still camera/camcorder end, and a standard HDMI jack (socket) for the TV end.
Page 73 Help Guide Press the INPUT or (Input) button repeatedly to select the connected digital still camera/camcorder. Start playback on the connected digital still camera/camcorder. To check the supported file formats Supported files and formats Hint If you connect a BRAVIA Sync-compatible device, you can operate it by simply using the TV’s remote control.
Page 74 Help Guide display area] is disabled.) Note The picture may be blurry and may not be displayed correctly depending on your connection status. In this case, change the computer’s settings and select a different input signal in “Supported computer input signals”. [50] Using the TV with Other Devices Audio system (such as an AV receiver or sound bar)
Page 75 Help Guide This TV supports Audio Return Channel (ARC) or Enhanced Audio Return Channel (eARC). You can use an HDMI cable to output audio from audio systems that support ARC and eARC. On TVs that support eARC, you can output (pass-through) audio signals from external input devices connected to the TV to eARC supported audio systems by using the HDMI terminal bearing the text “eARC/ARC”.
Page 76 Help Guide AV receiver or sound bar HDMI cable (not supplied) ™ We recommend authorized Premium High Speed HDMI Cable(s) bearing the HDMI logo. Adjusting an audio system Note For ARC connections, voice recognition performance may degrade (only TVs with a built-in MIC).
Page 77 Connect to the audio system’s digital optical input terminal. AV receiver or Sound bar Optical audio cable (not supplied) Adjusting an audio system Hint For more information, please visit the Sony support website. Support Site Related topics No sound but good picture. print.html[2/23/2022 8:13:57 AM]...
Page 78 Help Guide No audio or low audio with a home theater system. [53] Audio system (such as an AV receiver or sound bar) | Audio system (such as an AV receiver or sound bar) Adjusting an audio system After connecting an audio system to the TV, adjust the TV’s audio output from the audio system. Adjusting an audio system connected with an HDMI cable or digital optical cable After connecting the TV to your audio system, press the...
Page 79 Help Guide Related topics BRAVIA Sync-compatible devices Connecting an audio system No sound but good picture. No audio or low audio with a home theater system. [54] Audio system (such as an AV receiver or sound bar) | Audio system (such as an AV receiver or sound bar) Using the TV as a center speaker (only models with TV center speaker mode)
Page 80 Help Guide Connecting an AV receiver with a speaker cable Connect the TV and AV receiver with a speaker cable. AV receiver Speaker cable (not supplied) Use a speaker cable (not supplied) to connect the AV receiver to the CENTER SPEAKER IN terminal of the TV.
Page 81 Help Guide *Strip about 10 mm (13/32 inches) of insulation from the speaker cable at each end. Note To prevent the wires of the speaker cable from touching each other, make sure not to strip too much of the speaker cable. Connect the speaker cable properly so that the polarities (+/-) between the TV and AV receiver match.
Page 82 Help Guide [55] Audio system (such as an AV receiver or sound bar) | Audio system (such as an AV receiver or sound bar) Pass-through audio formats supported with eARC Confirm that you can pass-through the following audio formats. 7.1 channel linear PCM: 32/44.1/48 kHz 16 bits Dolby Digital Dolby Digital Plus Dolby TrueHD...
Page 83 Help Guide Video game console HDMI cable (sold separately) Hint ™ A Premium High Speed HDMI Cable(s) is fine for general purposes, but if you will connect a video game console that supports 4K 120Hz, use the HDMI cable included with the game ™...
Page 84 Experiencing 3D surround with a neckband speaker or headphones (BRAVIA XR models only) If you connect the transmitter to the TV, you can use a neckband speaker or Sony brand headphones to experience 3D surround (spatial sound). For details, refer to the URL below.
Page 85 Help Guide or speakers. Bluetooth A2DP-supported models that support Bluetooth audio devices have [A/V sync] in [Settings] — [Display & Sound] — [Audio output]. Turn the Bluetooth device on and put it in pairing mode. To put your Bluetooth device in pairing mode, refer to the instruction manual of the device.
Page 86 Help Guide the properties of Bluetooth. You can adjust the delay between the picture and sound with the A/V sync setting. (Only for Bluetooth A2DP-supported models that can use Bluetooth audio devices.) Bluetooth A2DP-supported models that support Bluetooth audio devices have [A/V sync] in [Settings] —...
Page 87 Help Guide HID (Human Interface Device Profile) HOGP (HID over GATT Profile) A2DP (Advanced Audio Distribution Profile) AVRCP (Audio/Video Remote Control Profile) SPP (Serial Port Profile) Related topics Connecting a Bluetooth device [62] Using the TV with Other Devices BRAVIA Sync-compatible devices BRAVIA Sync overview Using features available for BRAVIA Sync-compatible devices Adjusting BRAVIA Sync settings...
Page 88 Help Guide Using features available for BRAVIA Sync- compatible devices To operate BRAVIA Sync-compatible devices from the TV, use the INPUT or (Input) button on the remote control to select the device you want to operate. Blu-ray/DVD player Automatically turns the TV on and switches the input to the connected Blu-ray/DVD player when the Blu-ray/DVD player starts to play.
Page 89 Sync settings] — [BRAVIA Sync control]. Activate BRAVIA Sync on the connected device. When a specific Sony BRAVIA Sync-compatible device is connected and powered on and [BRAVIA Sync control] is enabled, BRAVIA Sync is automatically activated on that device. For details, refer to the instruction manual of the connected device.
Page 90 Help Guide BRAVIA Sync overview Using features available for BRAVIA Sync-compatible devices [66] Using the TV with Other Devices Viewing pictures in 4K from compatible devices Viewing pictures in 4K resolution Settings for viewing pictures through HDMI input with higher quality [67] Viewing pictures in 4K from compatible devices | Viewing pictures in 4K from compatible devices Viewing pictures in 4K resolution You can connect a digital still camera/camcorder that supports HDMI 4K output to HDMI IN of the TV to...
Page 91 Help Guide If the supplied remote control has an APPS button, you can press the APPS button. Select the USB device name or network device name. Select the folder, and then select the file to play. To view pictures stored on a digital still camera/camcorder Connect a digital still camera or camcorder that supports HDMI output to the HDMI IN jack (socket) of the TV, using an HDMI cable.
Page 92 Help Guide [68] Viewing pictures in 4K from compatible devices | Viewing pictures in 4K from compatible devices Settings for viewing pictures through HDMI input with higher quality To display a picture from a device connected to the HDMI input terminal in a higher quality HDMI format , set [HDMI signal format] in [External inputs].
Page 93 Help Guide Viewing pictures in 4K resolution [69] Using the TV with Other Devices BRAVIA Connectivity Guide Descriptions about connecting devices to the TV are also available on the Sony support website. Refer to it as necessary. https://www.sony.net/tv_connectivity_guide/ [70] Connecting to a Network...
Page 94 Help Guide LAN cable Computer Router Modem Internet Set up your LAN router. For details, refer to the instruction manual of your LAN router, or contact the person who set up the network (network administrator). Note It is strongly recommended for security purposes to connect your TV to the Internet via a router/modem that includes router functionality.
Page 95 Help Guide [73] Connecting to a network | Connecting to a network Connecting to a network using a wireless connection Using Wi-Fi to connect the TV to the Internet/Network Using Wi-Fi Direct to connect to the TV (no wireless router required) [74] Connecting to a network using a wireless connection | Connecting to a network using a wireless connection | Connecting to a network using a wireless connection Using Wi-Fi to connect the TV to the...
Page 96 Help Guide Internet/Network. page. To turn off the built-in wireless LAN To disable [Wi-Fi], press the (Quick Settings) button on the remote control, then select [Settings] — [Network & Internet] — [Wi-Fi]. Hint For smooth video streaming: Change the setting of your wireless router to a high-speed networking standard such as 802.11n if possible.
Page 97 Help Guide Using Wi-Fi Direct to connect to the TV (no wireless router required) Home network features [75] Connecting to a network using a wireless connection | Connecting to a network using a wireless connection | Connecting to a network using a wireless connection Using Wi-Fi Direct to connect to the TV (no wireless router required) You can connect a device to the TV wirelessly, without using a wireless router, and then stream videos,...
Page 98 Help Guide If connection is not successful When the standby screen for the Wi-Fi Direct setting is displayed, select [Show Network (SSID)/Password] and follow the on-screen instructions to complete the set-up. To connect another device Follow the steps above to connect devices. Up to 10 devices can be connected at the same time. To connect another device when 10 devices are already connected, disconnect an unnecessary device, then connect the other device.
Page 99 Help Guide To check the server connection Press the (Quick Settings) button on the remote control, then select [Settings] — [Network & Internet] — [Home network] — [Server diagnostics] — follow the on-screen instructions to perform diagnostics. To use the renderer function Press the (Quick Settings) button on the remote control, then select [Settings] —...
Page 100 Help Guide Computer (Server) Router Modem Internet Connect the TV to your home network. Press the HOME/ (HOME) button, and select Apps from the Home menu, then select [Media Player]. If the supplied remote control has an APPS button, you can press the APPS button. Select the network device name.
Page 101 Help Guide Digital still camera (Controller) Router Modem Internet Connect the TV to your home network. Operate the controller to start playing the content on the TV screen. Related topics Adjusting home network settings [80] Connecting to a Network Viewing Internet content You can use video streaming services such as YouTube™...
Page 102 System Date & Time, Language, Sound, Accessibility, Parental controlsand LED indicator, etc. Remotes & Accessories Remote control and Bluetooth settings. Help & Feedback Provides help from Sony and Google. Timers & Clock Timer, Sleep timer, Alarm, Clock display, etc. [82] Settings...
Page 103 Help Guide Settings]. Note The menus displayed in the TV settings vary depending on your model/region/country. Press the (Quick Settings) button on the remote control. Move the focus to change a setting or select it. To change the settings that are displayed Press the (Quick Settings) button on the remote control.
Page 104 Help Guide Press the (Quick Settings) button on the remote control, then select [Settings] — [Channels & Inputs] — the desired option. Available options [Channels] Configures the settings related to receiving broadcast programming. [Preferences (Channels)] Configures [Captions]. [Info banner] Display program information when channel is changed. [EWBS Auto-On] Broadcast signal may transmit emergency information and notify users by powering on the TV when the TV is in standby/networked standby mode.
Page 105 Help Guide Press the (Quick Settings) button on the remote control, then select [Settings] — [Display & Sound] — the desired option. Available options [Picture] Configures display settings that adjust the picture quality, such as screen brightness. To adjust the picture quality to your preferences, refer to the Adjusting the picture quality page. [Screen] Adjusts the screen size and position.
Page 106 Help Guide [Accounts & Sign In] — the desired option. Available options When a Google Account is set on the TV Configure the Google Account or add other accounts. When a Google Account is not set on the TV [Accounts & Sign In] cannot be used. To set a Google Account, set up Google TV from the settings menu.
Page 107 Help Guide Available options [Accessibility] Configures the settings of accessibility features and services for helping users navigate their devices more easily. [About] Displays information about the TV. Here, you can reset your TV [Date & Time] Configures the current time and auto clock display. [Language] Selects the menu language.
Page 108 Help Guide [Region] Sets your location to receive region-specific information. (This option may not be available depending on your region/country.) [LED indicator] Configures the [Operational response] and [Voice detection status] settings. (The displayed menu varies depending on the model.) [Sound] Configures the [System sounds] setting.
Page 109 Remote control Using the remote control microphone [91] Settings Help & Feedback Help from Sony can be displayed here. If a Google Account is set on the TV, you can also give Google feedback. [92] Settings Timers & Clock In Timers & Clock, you can set the Timer, Sleep timer, Alarm, and Clock display.
Page 110 Help Guide (Timers & Clock icon) — the desired setting Available options [Timer] Turns on the TV to the desired channel or input at a preset time. [Sleep timer] Turns off the TV after a preset time. [Alarm] Plays a sound after a preset time. [Clock display] Displays the clock on the TV screen always or at every hour.
Page 111 [96] Start here | Start here Software updates Sony will provide software updates from time to time in order to enhance functionality and provide users with the latest TV experience. The easiest way to receive software updates is via an internet...
Page 112 If you do not have a network connection, you can also update the software by using a USB storage device. Use your computer to download the latest software from the Sony support website onto a USB storage device. Insert the USB storage device to a USB port on the TV and the software update will start automatically.
Page 113 Help Guide If you have trouble such as the picture not displaying on the screen or the remote control not working, reset the TV with the following procedure. If the problem persists, try the factory reset procedure below. If an external USB device is connected to the TV, disconnect the USB device from the TV before resetting.
Page 114 [98] Start here | Start here Frequently Asked Questions for Troubleshooting For troubleshooting information, you can also refer to “Frequently Asked Questions” in our support site below. http://www.sony.net/androidtv-faq/ [99] Troubleshooting Picture (quality)/screen No color/Dark picture/Color is not correct/Picture is too bright.
Page 115 Help Guide For details, refer to Adjusting the picture quality page. Press the button on the remote control, and check [Brightness] and [Power saving] on the Quick Settings screen. You cannot set [Brightness] when [Power saving] is set to [High [%1][%2]]. Change the [Power saving] setting.
Page 116 Help Guide [102] Picture (quality)/screen | Picture (quality)/screen High resolution HDR pictures are not displayed. The following are required to watch high resolution HDR pictures such as 4K (50p/60p) . Connect the 4K (50p/60p) playable device. ™ Use a Premium High Speed HDMI Cable(s) that supports 18 Gbps.
Page 117 Help Guide with an OLED panel) | OLED panel (only models equipped with an OLED panel) The message [Panel refresh did not finish] is displayed. (only models equipped with an OLED panel) If the TV is turned on, the AC power cord (mains lead) is unplugged, or the ambient temperature falls outside of the range between 10°C (50°F) and 40°C (104°F) during the panel refresh, the process will not complete and this message will appear.
Page 118 Help Guide performing it more than once a year because it may affect the usable life of the panel. Images that include clocks and bright colors easily cause image retention. Avoid displaying these types of images for long periods of time, otherwise image retention may occur. [107] OLED panel (only models equipped with an OLED panel) | OLED panel (only models equipped with an OLED panel) | OLED panel (only models equipped with an OLED panel) A white line, or a red, green, or blue line appears...
Page 119 Make sure that the cable or cable connector of antenna is not damaged. To watch streaming content, connect the TV to the Internet. Hint For more information, please visit the Sony support website. Support Site Related topics Using Wi-Fi to connect the TV to the Internet/Network...
Page 120 Help Guide [112] Broadcast reception | Broadcast reception You cannot receive or select channels. Perform [Auto program] to add receivable channels to the TV memory. Press the (Quick Settings) button, then select [Settings] — [Channels & Inputs] — [Channels] — [Cable/Antenna] —...
Page 121 Help Guide No sound but good picture. Check the antenna/cable connection. Connect the TV to the AC power (mains), and press the power button on the TV or the remote control. Check the volume control. Press MUTE or (Mute) or VOL or (Volume) + button to cancel muting.
Page 122 Help Guide You want to output sound from the headphones/Bluetooth audio device and audio system/TV speakers at the same time. To output sound from both the headphones/Bluetooth audio device and TV speakers The TV cannot output sound from both the headphones or Bluetooth audio device and the TV speakers at the same time.
Page 123 Help Guide Support Site Related topics Adjusting the AV sync setting Adjusting an audio system [118] Sound | Sound No TV sounds such as operation sound or audio response. If the TV is connected via eARC or [Pass through mode] is set to [Auto], TV sounds such as those from remote control operation or voice responses are not output because audio signals from the HDMI input are passed through to the eARC audio system.
Page 124 Help Guide Related topics Connecting an audio system [120] Sound | Sound You cannot use voice search with the built-in MIC (only TVs with a built-in MIC). Check if the Built-in MIC Switch is on. The voice recognition performance of the built-in MIC may also degrade in the following cases.
Page 125 Hint The solution varies depending on the network status check. For solutions based on each issue, see “Frequently Asked Questions” on the Sony Support Site. Note If the LAN cable is connected to an active server and the TV has acquired an IP address, check your server’s connections and configurations.
Page 126 Try using apps later. The app content provider’s server may be out of service. Hint For more information, please visit the Sony support website. Support Site Related topics Connecting to a network using a LAN cable...
Page 127 Help Guide Point the remote control at the remote control sensor located at the front of the TV. Keep the remote control sensor area clear from obstacles. Fluorescent light can interfere with remote control operation; try turning off any fluorescent light. Check that the orientation of each battery matches the positive (+) and negative (-) symbols in the battery compartment.
Page 128 [Connect a new remote] — follow the on-screen instructions to reconnect the remote control. If you cannot operate the TV with the supplied remote control, select the above in order until [Connect a new remote] using another Sony TV's remote control, and then try connecting again with the supplied remote control.
Page 129 Help Guide Related topics Using the remote control microphone [126] Remote control/accessories | Remote control/accessories You want to disable the remote control backlight. (only remote controls that feature backlight) You can turn off the remote control backlight. Press and hold the VOL or (Volume) - button and HOME/ (HOME) button on the remote control at the same time for 2 seconds.
Page 130 Help Guide Example of model with the power button under the LED Hint For TV models with 1 button on the TV (power button only), you can press the power button on the TV to display the operation menu and adjust the volume or change channels. When the battery level of the remote control is low, you will see a notification on the HOME menu.
Page 131 Help Guide (US, CA and MX models only) Check if [Auto shut-off] in [Power & Energy] is activated. Related topics Timers & Clock [130] Power | Power The TV turns on automatically. Check if the [Timer] is activated. Disable the [TV auto power on] setting in [BRAVIA Sync settings]. Related topics BRAVIA Sync-compatible devices Timers &...
Page 132 Help Guide The remote control does not operate. 3. Unplug the AC power cord (mains lead). Unplug the TV power cord (mains lead) from the electrical outlet. Then press the power button on the TV and wait for 2 minutes, and plug the power cord (mains lead) back into the electrical outlet. Hint When you unplug the TV and plug it in again, the TV may not be able to turn on for a while, even if you press the power button on the remote control or TV.
Page 133 Help Guide Make sure that the USB device has been properly formatted. Operation is not guaranteed for all USB devices. Also, operations differ depending on the USB device features or the video files being played. Change the HDMI signal format of the HDMI input that does not display a picture to standard format.
Page 134 Help Guide TV's remote control. Cable/satellite box control compatible models have [Cable/Satellite box setup] in [Settings] — [Channels & Inputs] — [External inputs]. [137] Connected devices | Connected devices An external device (such as a cable/satellite box) cannot be controlled using the TV's remote control. (Cable/satellite box control compatible models only) Cable/satellite box control compatible models have [Cable/Satellite box setup] in [Settings] —...
Page 135 Help Guide When multiple Bluetooth devices are connected to the TV, the quality of Bluetooth communication may deteriorate. Related topics Bluetooth devices [139] Troubleshooting You want to disable the LED so that it does not light up or blink. The Operational response LED blinks in red. [140] LED | LED You want to disable the LED so that it does not light up or blink.
Page 136 Reboot the TV by disconnecting the AC power cord from the TV for two minutes, then turn on the TV. If the problem persists, disconnect the AC power cord, and contact Sony Customer Support with the number of times the Operational response LED flashes.
Page 137 Help Guide Voice search, using Sound Remote control Voice search Inputs HOME/ (HOME) SYNC MENU Quick Settings Connections Bluetooth Chromecast BRAVIA Sync Internet External devices Blu-ray/DVD players, connecting Computers USB memory devices, etc. Digital cameras, camcorders Audio systems Apps YouTube™ Netflix File playback Computers...
Page 138 To see if your TV is equipped with one of the functions described in the Help Guide, refer to the Reference Guide or the Sony website. This Help Guide is written for all regions/countries. Some descriptions contained in this Help Guide do not apply to some regions and countries.
Page 139 A Specifications page may not be available depending on your model. In such cases, please refer to the Reference Guide. Related topics Computer video signal specifications [146] Index/Other Support Site For the latest information and Online Help Guide, please visit the Sony support website: USA: https://www.sony.com/tvsupport Canada: https://www.sony.ca/support Brazil: https://esupport.sony.com/BR/...
Page 140 Vewd Core. Copyright 1995-2021 Vewd Software AS. All rights reserved. ® The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Sony Group Corporation and its subsidiaries is under license. ® ®...
Page 141 Help Guide BRAVIA and BRAVIA XR are trademarks or registered marks of Sony Group Corporation or its affiliates. All other trademarks are the property of their respective owners. print.html[2/23/2022 8:13:57 AM]...
Page 142 This section describes remote control buttons. Connecting to a Network Connecting terminal Settings How the LEDs light up Troubleshooting Index/Other Home menu Selecting inputs Performing acoustic auto calibration Accessibility features > Getting Started Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 01.html[2/23/2022 8:14:03 AM]...
Page 143 Using the TV with Other Devices Connecting to a Network Useful features when watching TV Settings Changing the picture and sound quality to your preferences Troubleshooting Index/Other > Watching TV Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 02.html[2/23/2022 8:14:04 AM]...
Page 144 Help Guide | Using the TV with Other Devices Help Guide Search Getting Started > Using the TV with Other Devices Print Useful features Using the TV with Other Devices Watching TV USB devices Using the TV with Other Devices Connecting to a Network Blu-ray and DVD players Settings...
Page 145 Help Guide | Using the TV with Other Devices devices BRAVIA Connectivity Guide > Using the TV with Other Devices Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 04.html[2/23/2022 8:14:06 AM]...
Page 146 Connecting to a network Using the TV with Other Devices Connecting to a Network Home network features Settings Viewing Internet content Troubleshooting Index/Other > Connecting to a Network Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 06.html[2/23/2022 8:14:07 AM]...
Page 147 Help Guide | Troubleshooting Help Guide Search Getting Started > Troubleshooting Print Useful features Troubleshooting Watching TV Start here Using the TV with Other Devices Experiencing trouble? Start here. Connecting to a Network Picture (quality)/screen Settings Keyboard Troubleshooting Index/Other Broadcast reception Sound Network (Internet/home)/apps Remote control/accessories...
Page 148 Using the TV with Other Devices Connecting to a Network Using the Help Guide Settings Specifications Troubleshooting Support Site Index/Other Keeping the TV updated Trademark information > Index/Other Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 09.html[2/23/2022 8:14:12 AM]...
Page 149 Useful features Software updates Watching TV Sony will provide software updates from time to time in order to enhance Using the TV with Other Devices functionality and provide users with the latest TV experience. The easiest Connecting to a Network way to receive software updates is via an internet connection to the TV.
Page 150 USB storage device on the website. Support Site For more about the support site, please see the page. Related topics Connecting to a Network > > > Troubleshooting Start here Software updates Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 08-01_02.html[2/23/2022 8:14:14 AM]...
Page 151 Help Guide | Connecting to a network using a LAN cable Help Guide Search Getting Started > > Connecting to a Network Connecting to a network > Connecting to a network using a LAN cable Useful features Print Connecting to a network using a Watching TV LAN cable Using the TV with Other Devices...
Page 152 Using Wi-Fi to connect the TV to the Internet/Network Home network features > > Connecting to a Network Connecting to a network > Connecting to a network using a LAN cable Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 06_01.html[2/23/2022 8:14:17 AM]...
Page 153 Help Guide | Using Wi-Fi to connect the TV to the Internet/Network Help Guide Search Getting Started > > Connecting to a Network Connecting to a network > Connecting to a network using a wireless connection Useful features > Using Wi-Fi to connect the TV to the Internet/Network Print Watching TV Using Wi-Fi to connect the TV to the...
Page 154 Help Guide | Using Wi-Fi to connect the TV to the Internet/Network To turn off the built-in wireless LAN To disable [Wi-Fi], press the (Quick Settings) button on the remote control, then select [Settings] — [Network & Internet] — [Wi-Fi]. Hint For smooth video streaming: Change the setting of your wireless router to a high-speed...
Page 155 > Connecting to a Network Connecting to a network > Connecting to a network using a wireless connection > Using Wi-Fi to connect the TV to the Internet/Network Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 06-02_01.html[2/23/2022 8:14:20 AM]...
Page 156 Settings Using the built-in Mic on the TV (only TVs Troubleshooting with a built-in MIC) Index/Other > > Useful features Searching for content/operating the TV with your voice Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 01-08.html[2/23/2022 8:14:23 AM]...
Page 157 Useful features Enjoying preferred apps Watching TV Installing apps Using the TV with Other Devices Connecting to a Network > > Useful features Enjoying preferred apps Settings Troubleshooting Index/Other Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 10.html[2/23/2022 8:14:25 AM]...
Page 158 Help Guide | Finding the remote control (only models supplied with a buzzer built-in remote control) Help Guide Search Getting Started > Useful features > Finding the remote control (only models supplied with a buzzer built-in remote Useful features control) Print Watching TV Finding the remote control (only...
Page 159 Using the built-in Mic on the TV (only TVs with a built-in MIC) > Useful features > Finding the remote control (only models supplied with a buzzer built-in remote control) Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 01-11_02.html[2/23/2022 8:14:28 AM]...
Page 160 Help Guide | Enjoying safe apps and video streaming services (Security & Restrictions) Help Guide Search Getting Started > Useful features > Enjoying safe apps and video streaming services (Security & Restrictions) Useful features Print Enjoying safe apps and video Watching TV streaming services (Security &...
Page 161 Help Guide | Enjoying safe apps and video streaming services (Security & Restrictions) If this is set, you will be required to input the PIN when starting an app. Press the (Quick Settings) button on the remote control, and select the following in order. [Settings] —...
Page 162 To change the setting, set it in [Usage time limit] or [Restricted time slot]. > Useful features > Enjoying safe apps and video streaming services (Security & Restrictions) Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 01-02_05.html[2/23/2022 8:14:31 AM]...
Page 163 Help Guide | Using the Quick Settings Help Guide Search Getting Started > > Settings Using the Quick Settings Print Useful features Using the Quick Settings Watching TV If you press the (Quick Settings) button on the remote control, you can Using the TV with Other Devices quickly access features such as [Picture mode], [Sleep timer], and Connecting to a Network...
Page 164 With [BRAVIA notifications] in Quick Settings, you can check if there are notifications such as software updates and low battery levels in the remote control. > > Settings Using the Quick Settings Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 01-03_12.html[2/23/2022 8:14:33 AM]...
Page 165 Help Guide | Channels & Inputs Help Guide Search Getting Started > > Settings Channels & Inputs Print Useful features Channels & Inputs Watching TV Using the TV with Other Devices Press the (Quick Settings) button on the remote control, then select [Settings] —...
Page 166 If an external input such as a connected tuner is set, it will be displayed when the TV button on the remote control is pressed. > > Settings Channels & Inputs Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 07_07.html[2/23/2022 8:14:36 AM]...
Page 167 Help Guide | Display & Sound Help Guide Search Getting Started > > Settings Display & Sound Print Useful features Display & Sound Watching TV Using the TV with Other Devices Press the (Quick Settings) button on the remote control, then select [Settings] —...
Page 168 Configures settings for such things as wireless LANs, wired LANs, and Using the TV with Other Devices home networks. Connecting to a Network Related topics Settings Connecting to a Network Troubleshooting > > Settings Network & Internet Index/Other Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 07_09.html[2/23/2022 8:14:42 AM]...
Page 169 When a Google Account is not set on the TV [Accounts & Sign In] cannot be used. To set a Google Account, set up Google TV from the settings menu. > > Settings Accounts & Sign In Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 07_10.html[2/23/2022 8:14:44 AM]...
Page 170 Watching TV You can restrict the installation of apps from unknown sources. Using the TV with Other Devices Connecting to a Network > > Settings Privacy Settings Troubleshooting Index/Other Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 07_15.html[2/23/2022 8:14:47 AM]...
Page 171 Allows you to configure or uninstall apps, or clear the cache. Using the TV with Other Devices Related topics Connecting to a Network Installing apps Settings Troubleshooting > > Settings Apps Index/Other Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 07_11.html[2/23/2022 8:14:50 AM]...
Page 172 Help Guide | System Help Guide Search Getting Started > > Settings System Print Useful features System Watching TV Using the TV with Other Devices Press the (Quick Settings) button on the remote control, then select [Settings] — [System] — the desired option. Connecting to a Network Note Settings...
Page 173 Help Guide | System [Ambient mode] Configures what is displayed on the screen when the TV is not operated after a certain amount of time while displaying content other than broadcasts and videos. [Power & Energy] Configures the settings related to saving energy and the startup TV screen.
Page 174 Help Guide | System [Retail mode settings] Enriches the display for shop front use by setting [Demo mode], etc. Only TVs with a built-in MIC > > Settings System Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 07_12.html[2/23/2022 8:14:52 AM]...
Page 175 Pairs Bluetooth devices. [Remote control] Setup for pairing the Voice Remote Control. Related topics Bluetooth devices Remote control Using the remote control microphone > > Settings Remotes & Accessories Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 07_13.html[2/23/2022 8:14:55 AM]...
Page 176 Print Useful features Help & Feedback Watching TV Help from Sony can be displayed here. If a Google Account is set on the Using the TV with Other Devices TV, you can also give Google feedback. Connecting to a Network >...
Page 177 Help Guide | Timers & Clock Help Guide Search Getting Started > > Settings Timers & Clock Print Useful features Timers & Clock Watching TV In Timers & Clock, you can set the Timer, Sleep timer, Alarm, and Clock Using the TV with Other Devices display.
Page 178 Plays a sound after a preset time. [Clock display] Displays the clock on the TV screen always or at every hour. Related topics Selecting inputs > > Settings Timers & Clock Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 07_14.html[2/23/2022 8:15:00 AM]...
Page 179 Help Guide | Connecting a Blu-ray or DVD player Help Guide Search Getting Started > > Using the TV with Other Devices Blu-ray and DVD players > Connecting a Blu-ray or DVD player Useful features Print Connecting a Blu-ray or DVD player Watching TV Using the TV with Other Devices Connect a Blu-ray/DVD player to the TV.
Page 180 Help Guide | Connecting a Blu-ray or DVD player Composite connection If your Blu-ray/DVD player has composite jacks (sockets), connect them using a composite video/audio cable. Blu-ray/DVD player (same as connecting a cable/satellite box) Analog Extension cable (supplied) RCA Cable (not supplied) Whether the Analog Extension cable is supplied depends on your model/region/country.
Page 181 Right for Audio signal. Related topics Watching Blu-ray and DVD discs > > Using the TV with Other Devices Blu-ray and DVD players > Connecting a Blu-ray or DVD player Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 04-02_01.html[2/23/2022 8:15:03 AM]...
Page 182 TV center speaker mode) Pass-through audio formats supported with eARC > Using the TV with Other Devices > Audio system (such as an AV receiver or sound bar) Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 04-04.html[2/23/2022 8:15:06 AM]...
Page 183 Help Guide | Connecting an audio system Help Guide Search Getting Started > Using the TV with Other Devices > Audio system (such as an AV receiver or sound bar) Useful features > Connecting an audio system Print Watching TV Connecting an audio system Using the TV with Other Devices See the illustrations below to connect an audio system such as an AV...
Page 184 Help Guide | Connecting an audio system (only TVs with a built-in MIC). HDMI connection (eARC supported) Connect the external input device and TV with an HDMI cable. Connect the TV and audio system with another HDMI cable. Connect the audio system to the TV’s HDMI input terminal bearing the text “ARC”...
Page 185 AV receiver or Sound bar Optical audio cable (not supplied) Adjusting an audio system Hint For more information, please visit the Sony support website. Support Site Related topics No sound but good picture. No audio or low audio with a home theater system.
Page 186 Help Guide | Upper buttons on the remote control Help Guide Search Getting Started > > Getting Started Remote control > Upper buttons on the remote control Useful features Print Upper buttons on the remote control Watching TV Using the TV with Other Devices The supplied remote control, button layout, button names and available features vary depending on your model/country/region.
Page 187 Finding the remote control (only models supplied with a refer to buzzer built-in remote control) > > Getting Started Remote control > Upper buttons on the remote control Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 01-07-04_01.html[2/23/2022 8:15:12 AM]...
Page 188 Help Guide | Lower buttons on the remote control Help Guide Search Getting Started > > Getting Started Remote control > Lower buttons on the remote control Useful features Print Lower buttons on the remote control Watching TV Using the TV with Other Devices The supplied remote control, button layout, button names and available features vary depending on your model/country/region.
Page 189 Finding the remote control (only models supplied with a refer to buzzer built-in remote control) > > Getting Started Remote control > Lower buttons on the remote control Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 01-07-04_02.html[2/23/2022 8:15:15 AM]...
Page 190 Help Guide | Adjusting the picture quality Help Guide Search Getting Started > Watching TV > Changing the picture and sound quality to your preferences Useful features > Adjusting the picture quality Print Watching TV Adjusting the picture quality Using the TV with Other Devices You can configure various settings related to the TV display such as color Connecting to a Network and brightness for picture quality, or screen size.
Page 191 Help Guide | Adjusting the picture quality Reset picture settings for *** Reset the picture settings for the current picture mode to the factory default. Auto picture mode Automatically selects the picture mode based on the content being viewed. *** calibrated mode Adjusts the picture to a quality close to that intended by the content creator when watching supported video streaming content and supported apps.
Page 192 Help Guide | Adjusting the picture quality Video signal You can set the following. HDR mode Picture that is suitable for a High Dynamic Range signal. HDMI video range Select the signal range for HDMI input. Color space Change the color reproduction range. Adv.
Page 193 Help Guide | Adjusting the picture quality > Watching TV > Changing the picture and sound quality to your preferences > Adjusting the picture quality Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 01-03-09_01.html[2/23/2022 8:15:18 AM]...
Page 194 Help Guide | Adjusting the sound quality Help Guide Search Getting Started > Watching TV > Changing the picture and sound quality to your preferences Useful features > Adjusting the sound quality Print Watching TV Adjusting the sound quality Using the TV with Other Devices You can configure various settings related to the TV’s sound such as Connecting to a Network sound quality and sound mode.
Page 195 Help Guide | Adjusting the sound quality Sound customization Adjust the sound quality for each sound mode in models with Sound mode. Volume level Adjust the sound level of current input. Advanced auto volume Keeps the volume level constant for all programs and inputs. Balance Adjust the speaker balance.
Page 196 Pass through mode Output audio signals to an audio system without decoding. > Watching TV > Changing the picture and sound quality to your preferences > Adjusting the sound quality Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 01-03-09_02.html[2/23/2022 8:15:21 AM]...
Page 197 Help Guide | “Sound” advanced settings Help Guide Search Getting Started > Watching TV > Changing the picture and sound quality to your preferences Useful features > “Sound” advanced settings Print Watching TV “Sound” advanced settings Using the TV with Other Devices This page introduces various settings for the features you can configure in Connecting to a Network [Sound].
Page 198 Adjusts HE ‑ AAC audio sound level. HE‑AAC audio level Related topics Adjusting the sound quality > Watching TV > Changing the picture and sound quality to your preferences > “Sound” advanced settings Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 01-03-09_04.html[2/23/2022 8:15:24 AM]...
Page 199 Help Guide | How the LEDs light up Help Guide Search Getting Started > > Getting Started How the LEDs light up Print Useful features How the LEDs light up Watching TV You can check the status of the TV by looking at how the LEDs light up. Using the TV with Other Devices Connecting to a Network Settings...
Page 200 You want to disable the LED so that it does not light up or blink. Home network features Software updates > > Getting Started How the LEDs light up Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 01-03_06.html[2/23/2022 8:15:27 AM]...
Page 201 Help Guide | Home menu Help Guide Search Getting Started > > Getting Started Home menu Print Useful features Home menu Watching TV The screen displayed when you press the HOME/ (HOME) button on Using the TV with Other Devices the remote control is called the Home Menu.
Page 202 Help Guide | Home menu Setting up a Google Account and enjoying the TV If you connect the TV to the Internet and setup a Google Account, you can install desired apps on the TV and enjoy Internet videos and use your voice to search for content.
Page 203 Help Guide | Home menu For other information, see “Frequently Asked Questions” on the Sony Support Site. Frequently Asked Questions for Troubleshooting > > Getting Started Home menu Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 01-03_10.html[2/23/2022 8:15:30 AM]...
Page 204 Help Guide | Selecting inputs Help Guide Search Getting Started > > Getting Started Selecting inputs Print Useful features Selecting inputs Watching TV To use devices (such as a Blu-ray/DVD player or USB flash drive) Using the TV with Other Devices connected to the TV, or to watch TV after such use, you will need to Connecting to a Network switch the input.
Page 205 (Enter) button on the remote control. You can switch to TV broadcasting by simply pressing the TV button on the remote control. > > Getting Started Selecting inputs Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 01-03_05.html[2/23/2022 8:15:32 AM]...
Page 206 Help Guide | Performing acoustic auto calibration Help Guide Search Getting Started > > Getting Started Performing acoustic auto calibration Print Useful features Performing acoustic auto calibration Watching TV You can correct the audio to the best acoustics for your viewing Using the TV with Other Devices environment by using the remote control microphone to measure a test Connecting to a Network...
Page 207 If the remote control is moved during measurement If there are sounds other than the test sound (such as noise) during measurement > > Getting Started Performing acoustic auto calibration Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 01-03-09_05.html[2/23/2022 8:15:35 AM]...
Page 208 To use text-to-speech with the Help Guide, view the Help Guide from the Sony support website using a computer or smartphone. For more information about accessibility, please visit the Sony support website.
Page 209 Help Guide | Accessibility features > > Getting Started Accessibility features Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 01_06.html[2/23/2022 8:15:38 AM]...
Page 210 Using the TV with Other Devices Connecting to a Network Using the TV menu Settings Using interactive broadcast TV services Troubleshooting Index/Other > > Watching TV Watching TV programs Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 02-01.html[2/23/2022 8:15:41 AM]...
Page 211 Picture quality/sound quality adjustment Adjust the picture quality and sound quality according to your preferences. Display & Sound For details, refer to > > Watching TV Useful features when watching TV Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 02_03.html[2/23/2022 8:15:44 AM]...
Page 212 Connecting to a Network Information about USB devices used for storing photos and music Settings Supported files and formats Troubleshooting Index/Other > > Using the TV with Other Devices USB devices Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 04-01.html[2/23/2022 8:15:46 AM]...
Page 213 Using the TV with Other Devices Connecting to a Network Watching Blu-ray and DVD discs Settings > > Using the TV with Other Devices Blu-ray and DVD players Troubleshooting Index/Other Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 04-02.html[2/23/2022 8:15:49 AM]...
Page 214 Connecting to a Network How to control the cable/satellite box using the TV remote control Settings Troubleshooting > > Using the TV with Other Devices Cable/satellite box Index/Other Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 04-08.html[2/23/2022 8:15:52 AM]...
Page 215 Help Guide | Displaying the iPhone/smartphone or iPad/tablet app screen on the TV Help Guide Search Getting Started > Using the TV with Other Devices > Displaying the iPhone/smartphone or iPad/tablet app screen on the TV Useful features Print Displaying the iPhone/smartphone Watching TV or iPad/tablet app screen on the TV Using the TV with Other Devices...
Page 216 Help Guide | Displaying the iPhone/smartphone or iPad/tablet app screen on the TV on the TV as follows. To display video, tap (AirPlay Video). To display photos, tap (Action share). To play music, tap (AirPlay Audio). To display the screen of a mobile device, tap (Mirroring).
Page 217 Help Guide | Displaying the iPhone/smartphone or iPad/tablet app screen on the TV > Displaying the iPhone/smartphone or iPad/tablet app screen on the TV Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 05_04.html[2/23/2022 8:15:55 AM]...
Page 218: Table Of Contents
Settings Connecting a camera or camcorder and Troubleshooting viewing stored content Index/Other Computer video signal specifications > Using the TV with Other Devices > Computers, cameras, and camcorders Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 04-03.html[2/23/2022 8:15:58 AM]...
Page 219 Help Guide | Video game consoles Help Guide Search Getting Started > > Using the TV with Other Devices Video game consoles Print Useful features Video game consoles Watching TV Using the TV with Other Devices Connecting Connecting to a Network Connect an HDMI-supported video game console to your TV with an HDMI cable.
Page 220 Help Guide | Video game consoles With the video game console turned on, connect it to the TV with an HDMI cable. Set by following the instructions on the TV screen. Manual setup Press the (Quick Settings) button on the remote control, and select the following in order.
Page 221 (BRAVIA XR models only) Connecting to a Network Settings If you connect the transmitter to the TV, you can use a neckband speaker or Sony brand headphones to experience 3D surround (spatial sound). Troubleshooting For details, refer to the URL below. Index/Other https://www.sony.net/bravia-xr-3ds...
Page 222 Using the TV with Other Devices Connecting to a Network Adjusting the AV sync setting Settings Supported Bluetooth profiles Troubleshooting Index/Other > > Using the TV with Other Devices Bluetooth devices Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 04-06.html[2/23/2022 8:16:06 AM]...
Page 223 Connecting to a Network Using features available for BRAVIA Sync- compatible devices Settings Adjusting BRAVIA Sync settings Troubleshooting Index/Other > > Using the TV with Other Devices BRAVIA Sync-compatible devices Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 04-07.html[2/23/2022 8:16:09 AM]...
Page 224 Settings Settings for viewing pictures through HDMI input with higher quality Troubleshooting Index/Other > Using the TV with Other Devices > Viewing pictures in 4K from compatible devices Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 04-09.html[2/23/2022 8:16:11 AM]...
Page 225 Useful features BRAVIA Connectivity Guide Watching TV Descriptions about connecting devices to the TV are also available on the Using the TV with Other Devices Sony support website. Refer to it as necessary. Connecting to a Network https://www.sony.net/tv_connectivity_guide/ Settings >...
Page 226: Connecting To A Network
Using the TV with Other Devices Connecting to a Network Connecting to a network using a wireless connection Settings Troubleshooting > > Connecting to a Network Connecting to a network Index/Other Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 10-01.html[2/23/2022 8:16:17 AM]...
Page 227 Using the TV with Other Devices Connecting to a Network Playing content from a computer Settings Playing content from a media server Troubleshooting Index/Other > > Connecting to a Network Home network features Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 06-03.html[2/23/2022 8:16:19 AM]...
Page 228 Help Guide | Viewing Internet content Help Guide Search Getting Started > > Connecting to a Network Viewing Internet content Print Useful features Viewing Internet content Watching TV You can use video streaming services such as YouTube™ and Netflix to Using the TV with Other Devices watch Internet content.
Page 229 Help Guide | Viewing Internet content Using Wi-Fi to connect the TV to the Internet/Network Home menu > > Connecting to a Network Viewing Internet content Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 01-02_03.html[2/23/2022 8:16:22 AM]...
Page 230 Connecting to a Network Software updates Settings If a full reset (restart) of the TV is required Troubleshooting Frequently Asked Questions for Index/Other Troubleshooting > > Troubleshooting Start here Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 08-01.html[2/23/2022 8:16:25 AM]...
Page 231 Distorted picture./The screen flickers. Settings High resolution HDR pictures are not Troubleshooting displayed. Index/Other OLED panel (only models equipped with an OLED panel) > > Troubleshooting Picture (quality)/screen Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 08-02.html[2/23/2022 8:16:27 AM]...
Page 232 Connecting to a Network To return to operation of the screen behind the on-screen keyboard, Settings press the BACK/ (BACK) button on the remote control. Troubleshooting > > Troubleshooting Keyboard Index/Other Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 08_03.html[2/23/2022 8:16:30 AM]...
Page 233 Using the TV with Other Devices TV reception. Connecting to a Network You cannot view digital channels. Settings You cannot receive or select channels. Troubleshooting Index/Other > > Troubleshooting Broadcast reception Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 08-04.html[2/23/2022 8:16:33 AM]...
Page 234 No TV sounds such as operation sound or audio response. You cannot establish an eARC connection. You cannot use voice search with the built-in MIC (only TVs with a built-in MIC). > > Troubleshooting Sound Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 08-05.html[2/23/2022 8:16:36 AM]...
Page 235 Using the TV with Other Devices Internet/Network. Connecting to a Network You can connect to the Internet, but not to Settings certain apps and services. Troubleshooting > > Troubleshooting Network (Internet/home)/apps Index/Other Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 08-06.html[2/23/2022 8:16:39 AM]...
Page 236 Using the TV with Other Devices Connecting to a Network You want to disable the remote control backlight. (only remote controls that feature Settings backlight) Troubleshooting > > Troubleshooting Remote control/accessories Index/Other Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 08-07.html[2/23/2022 8:16:41 AM]...
Page 237 Connecting to a Network The TV turns off automatically. Settings The TV turns on automatically. Troubleshooting Index/Other The TV does not turn on. > > Troubleshooting Power Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 08-08.html[2/23/2022 8:16:44 AM]...
Page 238 TV's remote control. (Cable/satellite box control compatible models only) Operation cuts out, or a device does not work. > > Troubleshooting Connected devices Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 08-09.html[2/23/2022 8:16:47 AM]...
Page 239 Using the TV with Other Devices not light up or blink. Connecting to a Network The Operational response LED blinks in red. Settings Troubleshooting > > Troubleshooting Index/Other Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 08-13.html[2/23/2022 8:16:50 AM]...
Page 240 Help Guide | Index Help Guide Search Getting Started > > Index/Other Index Print Useful features Index Watching TV Using the TV with Other Devices TV programs Connecting to a Network GUIDE/ (Guide) Channels Interactive broadcasts Parental lock Settings Picture/display Troubleshooting 4K pictures Language...
Page 241 Digital cameras, camcorders Audio systems Apps YouTube™ Netflix File playback Computers Digital cameras, camcorders Supported files and formats Other Restart System software update Accessibility > > Index/Other Index Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 09_01.html[2/23/2022 8:16:52 AM]...
Page 242: Search
Print Useful features Specifications Watching TV You can find the specification information on the Sony support website: Using the TV with Other Devices Please visit the product page of your TV and refer to Specifications. For Connecting to a Network...
Page 243 > > Index/Other Support Site Print Useful features Support Site Watching TV For the latest information and Online Help Guide, please visit the Sony Using the TV with Other Devices support website: Connecting to a Network USA: https://www.sony.com/tvsupport Settings Canada: https://www.sony.ca/support...
Page 244 TV normally by using the power button on the remote control or TV. Settings > > Index/Other Keeping the TV updated Troubleshooting Index/Other Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 01_05.html[2/23/2022 8:17:01 AM]...
Page 245 Vewd Core. Copyright 1995-2021 Vewd Software AS. All rights reserved. ® The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Sony Group Corporation and its subsidiaries is under license. ® ®...
Page 246 Help Guide | Trademark information BRAVIA and BRAVIA XR are trademarks or registered marks of Sony Group Corporation or its affiliates. All other trademarks are the property of their respective owners. > > Index/Other Trademark information Go to page top...
Page 247 Help Guide | The TV cannot connect to the Internet/Network. Help Guide Search Getting Started > > Troubleshooting Network (Internet/home)/apps > The TV cannot connect to the Internet/Network. Useful features Print The TV cannot connect to the Watching TV Internet/Network. Using the TV with Other Devices Connecting to a Network If the wireless network does not connect or disconnects, try the following.
Page 248 The solution varies depending on the network status check. For Frequently Asked Questions solutions based on each issue, see “ ” on the Sony Support Site. Note If the LAN cable is connected to an active server and the TV has acquired an IP address, check your server’s connections and...
Page 249 Using Wi-Fi Direct to connect to the TV (no Troubleshooting wireless router required) Index/Other > > Connecting to a Network Connecting to a network > Connecting to a network using a wireless connection Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 06-02.html[2/23/2022 8:17:10 AM]...
Page 250 Help Guide | Using Wi-Fi Direct to connect to the TV (no wireless router required) Help Guide Search Getting Started > > Connecting to a Network Connecting to a network > Connecting to a network using a wireless connection Useful features >...
Page 251 Help Guide | Using Wi-Fi Direct to connect to the TV (no wireless router required) Operate the Wi-Fi Direct/Wi-Fi device to connect with the TV. Send content from the Wi-Fi Direct/Wi-Fi device to the TV. For details, refer to the instruction manual of the device. If connection is not successful When the standby screen for the Wi-Fi Direct setting is displayed, select [Show Network (SSID)/Password] and follow the on-screen instructions to...
Page 252 Help Guide | Using the remote control microphone Help Guide Search Getting Started > > Useful features Searching for content/operating the TV with your voice > Using the remote control microphone Useful features Print Using the remote control Watching TV microphone Using the TV with Other Devices Connecting to a Network...
Page 253 To use the microphone on the remote control, you must add and set a Google Account to the TV. > > Useful features Searching for content/operating the TV with your voice > Using the remote control microphone Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 01-08_01.html[2/23/2022 8:17:15 AM]...
Page 254 Connecting to a Network The built-in Mic on the TV may not be available depending on your region/country/language. Settings For details about languages that support the built-in Mic on the TV feature, refer to the following Sony support website. Troubleshooting https://www.sony.net/tv-hf/us/ Index/Other Hint The URL is subject to change without notice.
Page 255 Help Guide | Using the built-in Mic on the TV (only TVs with a built-in MIC) The voice function LED is located at the bottom just left of center of the TV. The LED located at the bottom center of the TV lights up amber when hands-free operation is available.
Page 256 You want to disable the LED so that it does not light up or blink. > > Useful features Searching for content/operating the TV with your voice > Using the built-in Mic on the TV (only TVs with a built-in MIC) Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 01-08_02.html[2/23/2022 8:17:18 AM]...
Page 257 Help Guide | Installing apps Help Guide Search Getting Started > > > Useful features Enjoying preferred apps Installing apps Print Useful features Installing apps Watching TV You can install apps to the TV, just like you do with smartphones and Using the TV with Other Devices tablets.
Page 258 Related topics Connecting to a network using a LAN cable Using Wi-Fi to connect the TV to the Internet/Network > > > Useful features Enjoying preferred apps Installing apps Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 01-02_01.html[2/23/2022 8:17:21 AM]...
Page 259 A white line, or a red, green, or blue line appears on the screen. (only some models equipped with an OLED panel) > > Troubleshooting Picture (quality)/screen > OLED panel (only models equipped with an OLED panel) Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 08-02-31.html[2/23/2022 8:17:24 AM]...
Page 260 Help Guide | Watching Blu-ray and DVD discs Help Guide Search Getting Started > > Using the TV with Other Devices Blu-ray and DVD players > Watching Blu-ray and DVD discs Useful features Print Watching Blu-ray and DVD discs Watching TV Using the TV with Other Devices You can watch content from Blu-ray/DVD discs or other content supported by your player on the TV.
Page 261 Help Guide | Outputting audio from an audio system Help Guide Search Getting Started > Using the TV with Other Devices > Audio system (such as an AV receiver or sound bar) Useful features > Outputting audio from an audio system Print Watching TV Outputting audio from an audio...
Page 262 Pass-through audio formats supported with eARC > Using the TV with Other Devices > Audio system (such as an AV receiver or sound bar) > Outputting audio from an audio system Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 04-04_03.html[2/23/2022 8:17:30 AM]...
Page 263 Help Guide | Adjusting an audio system Help Guide Search Getting Started > Using the TV with Other Devices > Audio system (such as an AV receiver or sound bar) Useful features > Adjusting an audio system Print Watching TV Adjusting an audio system Using the TV with Other Devices After connecting an audio system to the TV, adjust the TV’s audio output...
Page 264 No audio or low audio with a home theater system. > Using the TV with Other Devices > Audio system (such as an AV receiver or sound bar) > Adjusting an audio system Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 04-04_02.html[2/23/2022 8:17:33 AM]...
Page 265 Connecting an audio system > Using the TV with Other Devices > Audio system (such as an AV receiver or sound bar) > Pass-through audio formats supported with eARC Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 04-04_04.html[2/23/2022 8:17:35 AM]...
Page 266 Remove the headphones or disconnect the Bluetooth audio device. Related topics No audio or low audio with a home theater system. > > > Troubleshooting Sound No sound but good picture. Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 08-05_01.html[2/23/2022 8:17:38 AM]...
Page 267 AUDIO OUT (OPTICAL) may not provide an audio signal. Related topics Connecting an audio system > > Troubleshooting Sound > No audio or low audio with a home theater system. Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 08-05_03.html[2/23/2022 8:17:41 AM]...
Page 268 Help Guide | Using the TV menu Help Guide Search Getting Started > > > Watching TV Using the TV menu Watching TV programs Print Useful features Using the TV menu Watching TV Press the TV button while watching a TV broadcast to display the [TV Using the TV with Other Devices menu].
Page 269 Cable/satellite box control compatible models have [Cable/Satellite box setup] in [Settings] — [Channels & Inputs] — [External inputs]. > > > Watching TV Using the TV menu Watching TV programs Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 01-03_11.html[2/23/2022 8:17:44 AM]...
Page 270 Help Guide | Using the program guide Help Guide Search Getting Started > > > Watching TV Using the program guide Watching TV programs Print Useful features Using the program guide Watching TV You can quickly find your preferred programs. Using the TV with Other Devices (This function is available only for digital broadcasts and depends on your Connecting to a Network...
Page 271 [Voice detection status]. Related topics How the LEDs light up > > Troubleshooting > You want to disable the LED so that it does not light up or blink. Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 08-13_03.html[2/23/2022 8:17:50 AM]...
Page 272 For troubleshooting information, you can also refer to “Frequently Asked Questions” in our support site below. Settings http://www.sony.net/androidtv-faq/ Troubleshooting > > Troubleshooting Start here Index/Other > Frequently Asked Questions for Troubleshooting Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 08-01_04.html[2/23/2022 8:17:53 AM]...
Page 273 (This function is only available for digital broadcasts and may not be available in your region/country.) Select a digital channel that provides Ginga features. > > Watching TV Watching TV programs > Using interactive broadcast TV services Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 02-01_03.html[2/23/2022 8:17:56 AM]...
Page 274 Help Guide | Playing content stored on a USB device Help Guide Search Getting Started > > Using the TV with Other Devices USB devices > Playing content stored on a USB device Useful features Print Playing content stored on a USB Watching TV device Using the TV with Other Devices...
Page 275 Information about USB devices used for storing photos and music No picture from a connected device. > > Using the TV with Other Devices USB devices > Playing content stored on a USB device Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 04-01_01.html[2/23/2022 8:17:59 AM]...
Page 276 It may take a while to display a photo, depending on the file and/or settings. In no event shall Sony be liable for recording failure or any damage or loss of recorded contents caused or associated with the TV’s malfunction, the USB device’s malfunction, or any other problem.
Page 277 Connecting to a Network Music Settings Videos Troubleshooting Index/Other Audio sampling rates (for videos) External subtitles > > Using the TV with Other Devices USB devices > Supported files and formats Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 04-01-03.html[2/23/2022 8:18:04 AM]...
Page 278 Connecting a Blu-ray or DVD player For details, refer to the page. Settings > > Using the TV with Other Devices Cable/satellite box Troubleshooting > Connecting a cable/satellite box Index/Other Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 04-08_01.html[2/23/2022 8:18:07 AM]...
Page 279 Help Guide | How to control the cable/satellite box using the TV remote control Help Guide Search Getting Started > > Using the TV with Other Devices Cable/satellite box > How to control the cable/satellite box using the TV remote control Useful features Print How to control the cable/satellite box...
Page 280 TV's remote control. (Cable/satellite box control compatible models only) > > Using the TV with Other Devices Cable/satellite box > How to control the cable/satellite box using the TV remote control Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 04-08_03.html[2/23/2022 8:18:10 AM]...
Page 281 Help Guide | Connecting a computer and viewing stored content Help Guide Search Getting Started > Using the TV with Other Devices > Computers, cameras, and camcorders Useful features > Connecting a computer and viewing stored content Print Watching TV Connecting a computer and viewing Using the TV with Other Devices stored content...
Page 282 “Computer video signal specifications” list. > Using the TV with Other Devices > Computers, cameras, and camcorders > Connecting a computer and viewing stored content Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 04-03_02.html[2/23/2022 8:18:13 AM]...
Page 283: Connecting A Camera Or Camcorder And Viewing Stored Content
Connecting to a Network To connect a camera or camcorder Settings Connect your Sony digital still camera or camcorder using an HDMI cable. Troubleshooting Use a cable that has an HDMI mini jack (socket) for the digital still camera/camcorder end, and a standard HDMI jack (socket) for the TV Index/Other end.
Page 284 (socket). Related topics BRAVIA Sync-compatible devices > Using the TV with Other Devices > Computers, cameras, and camcorders > Connecting a camera or camcorder and viewing stored content Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 04-03_01.html[2/23/2022 8:18:16 AM]...
Page 285: Computer Video Signal Specifications
Help Guide | Computer video signal specifications Help Guide Search Getting Started > Using the TV with Other Devices > > Computers, cameras, and camcorders Computer video signal specifications Useful features Print Computer video signal specifications Watching TV Using the TV with Other Devices (Resolution, Horizontal frequency/Vertical frequency) Connecting to a Network 640 x 480, 31.5 kHz/60 Hz...
Page 286 Help Guide | Connecting a Bluetooth device Help Guide Search Getting Started > > Using the TV with Other Devices Bluetooth devices > Connecting a Bluetooth device Useful features Print Connecting a Bluetooth device Watching TV Using the TV with Other Devices To pair the TV with a Bluetooth device Connecting to a Network Only for Bluetooth A2DP-supported models that can use Bluetooth audio...
Page 287 You want to output sound from the headphones/Bluetooth audio device and audio system/TV speakers at the same time. > > Using the TV with Other Devices Bluetooth devices > Connecting a Bluetooth device Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 04-06_01.html[2/23/2022 8:18:22 AM]...
Page 288 Help Guide | Adjusting the AV sync setting Help Guide Search Getting Started > > Using the TV with Other Devices Bluetooth devices > Adjusting the AV sync setting Useful features Print Adjusting the AV sync setting Watching TV Using the TV with Other Devices If a Bluetooth audio device is connected, there may be a delay between the picture and sound due to the properties of Bluetooth.
Page 289 TV speakers or a sound bar with a wired (HDMI cable/digital optical cable) connection instead. > > Using the TV with Other Devices Bluetooth devices > Adjusting the AV sync setting Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 04-06_02.html[2/23/2022 8:18:25 AM]...
Page 290 AVRCP (Audio/Video Remote Control Profile) Troubleshooting SPP (Serial Port Profile) Index/Other Related topics Connecting a Bluetooth device > > Using the TV with Other Devices Bluetooth devices > Supported Bluetooth profiles Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 04-06_03.html[2/23/2022 8:18:28 AM]...
Page 291 Related topics Using features available for BRAVIA Sync-compatible devices Adjusting BRAVIA Sync settings > > Using the TV with Other Devices BRAVIA Sync-compatible devices > BRAVIA Sync overview Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 04-07_01.html[2/23/2022 8:18:31 AM]...
Page 292 Help Guide | Using features available for BRAVIA Sync-compatible devices Help Guide Search Getting Started > > Using the TV with Other Devices BRAVIA Sync-compatible devices > Using features available for BRAVIA Sync-compatible devices Useful features Print Using features available for BRAVIA Watching TV Sync-compatible devices Using the TV with Other Devices...
Page 293 Related topics BRAVIA Sync overview Adjusting BRAVIA Sync settings > > Using the TV with Other Devices BRAVIA Sync-compatible devices > Using features available for BRAVIA Sync-compatible devices Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 04-07_02.html[2/23/2022 8:18:34 AM]...
Page 294 — [Channels & Inputs] — [External inputs] — [BRAVIA Sync settings] — [BRAVIA Sync control]. Activate BRAVIA Sync on the connected device. When a specific Sony BRAVIA Sync-compatible device is connected and powered on and [BRAVIA Sync control] is enabled, BRAVIA Sync is automatically activated on that device.
Page 295 Related topics BRAVIA Sync overview Using features available for BRAVIA Sync-compatible devices > > Using the TV with Other Devices BRAVIA Sync-compatible devices > Adjusting BRAVIA Sync settings Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 04-07_03.html[2/23/2022 8:18:37 AM]...
Page 296 Help Guide | Viewing pictures in 4K resolution Help Guide Search Getting Started > Using the TV with Other Devices > Viewing pictures in 4K from compatible devices Useful features > Viewing pictures in 4K resolution Print Watching TV Viewing pictures in 4K resolution Using the TV with Other Devices You can connect a digital still camera/camcorder that supports HDMI 4K Connecting to a Network...
Page 297: Computers, Cameras, And Camcorders
Help Guide | Viewing pictures in 4K resolution Select the folder, and then select the file to play. To view pictures stored on a digital still camera/camcorder Connect a digital still camera or camcorder that supports HDMI output to the HDMI IN jack (socket) of the TV, using an HDMI cable.
Page 298 Help Guide | Viewing pictures in 4K resolution > Viewing pictures in 4K resolution Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 04-09_01.html[2/23/2022 8:18:40 AM]...
Page 299: Print
Help Guide | Settings for viewing pictures through HDMI input with higher quality Help Guide Search Getting Started > Using the TV with Other Devices > Viewing pictures in 4K from compatible devices Useful features > Settings for viewing pictures through HDMI input with higher quality Watching TV Print...
Page 300 Viewing pictures in 4K resolution > Using the TV with Other Devices > Viewing pictures in 4K from compatible devices > Settings for viewing pictures through HDMI input with higher quality Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 04-09_02.html[2/23/2022 8:18:43 AM]...
Page 301 Help Guide | Adjusting home network settings Help Guide Search Getting Started > > Connecting to a Network Home network features > Adjusting home network settings Useful features Print Adjusting home network settings Watching TV Using the TV with Other Devices You can adjust the following home network settings.
Page 302 [Deregister remote device] Deregister a device to disable operation of the TV from that device. > > Connecting to a Network Home network features > Adjusting home network settings Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 06-03_01.html[2/23/2022 8:18:46 AM]...
Page 303 Help Guide | Playing content from a computer Help Guide Search Getting Started > > Connecting to a Network Home network features > Playing content from a computer Useful features Print Playing content from a computer Watching TV Using the TV with Other Devices You can enjoy content (photo/music/video files) stored on a network device located in another room, if you connect the TV to a home network Connecting to a Network...
Page 304 Depending on the file, playback may not be possible even when using the supported formats. Related topics Adjusting home network settings > > Connecting to a Network Home network features > Playing content from a computer Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 06-03_02.html[2/23/2022 8:18:49 AM]...
Page 305 Help Guide | Playing content from a media server Help Guide Search Getting Started > > Connecting to a Network Home network features > Playing content from a media server Useful features Print Playing content from a media server Watching TV Using the TV with Other Devices You can play photo/music/video files in a controller (e.g., digital still camera) on the TV screen by operating the controller directly, if you...
Page 306 If a full reset (restart) of the Reset (restart) the TV. For details, refer to TV is required Software updates Check and try Support Site > > > Troubleshooting Start here Self diagnostics Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 08-01_01.html[2/23/2022 8:18:55 AM]...
Page 307 Help Guide | If a full reset (restart) of the TV is required Help Guide Search Getting Started > > Troubleshooting Start here > If a full reset (restart) of the TV is required Useful features Print If a full reset (restart) of the TV is Watching TV required Using the TV with Other Devices...
Page 308 Initial Setup wizard. You must agree to the Google Terms of Service and Google Privacy Policy. > > Troubleshooting Start here > If a full reset (restart) of the TV is required Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 08-01_03.html[2/23/2022 8:18:58 AM]...
Page 309 Help Guide | No color/Dark picture/Color is not correct/Picture is too bright. Help Guide Search Getting Started > > Troubleshooting Picture (quality)/screen > No color/Dark picture/Color is not correct/Picture is too bright. Useful features Print No color/Dark picture/Color is not Watching TV correct/Picture is too bright.
Page 310 Help Guide | No color/Dark picture/Color is not correct/Picture is too bright. Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 08-02_04.html[2/23/2022 8:19:01 AM]...
Page 311 (Quick Settings) button on the remote control, and select [Settings] — [Display & Sound] — [Picture] — [Motion] — [CineMotion]. > > Troubleshooting Picture (quality)/screen > Distorted picture./The screen flickers. Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 08-02_02.html[2/23/2022 8:19:04 AM]...
Page 312 Check whether the connected device has the latest settings or firmware. Availability depends on your model/region/country. > > Troubleshooting Picture (quality)/screen > High resolution HDR pictures are not displayed. Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 08-02_30.html[2/23/2022 8:19:07 AM]...
Page 313 Troubleshooting To watch streaming content, connect the TV to the Internet. Hint Index/Other For more information, please visit the Sony support website. Support Site Related topics Using Wi-Fi to connect the TV to the Internet/Network Connecting to a network using a LAN cable >...
Page 314 Check these things first to troubleshoot your TV reception. Troubleshooting You cannot receive or select channels. Index/Other > > Troubleshooting Broadcast reception > You cannot view digital channels. Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 08-04_08.html[2/23/2022 8:19:13 AM]...
Page 315 Set to receive and select antenna channels. [Cable] Set to receive and select cable channels. Related topics You cannot view digital channels. > > Troubleshooting Broadcast reception > You cannot receive or select channels. Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 08-04_11.html[2/23/2022 8:19:16 AM]...
Page 316: Go To
Help Guide | You want to output sound from the headphones/Bluetooth audio device and audio system/TV speakers at the same time. Help Guide Search Getting Started > > Troubleshooting Sound > You want to output sound from the headphones/Bluetooth audio device and audio Useful features system/TV speakers at the same time.
Page 317 Help Guide | You are concerned about a delay between the picture and sound. Help Guide Search Getting Started > > Troubleshooting Sound > You are concerned about a delay between the picture and sound. Useful features Print You are concerned about a delay Watching TV between the picture and sound.
Page 318 [Settings] — [Display & Sound] — [Audio output] — [Pass through mode] — [Off]. > > Troubleshooting Sound > No TV sounds such as operation sound or audio response. Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 08-05_11.html[2/23/2022 8:19:24 AM]...
Page 319 [Settings] — [Display & Sound] — [Audio output] — [Speakers] — [Audio system] Enable the audio system’s eARC feature. Related topics Connecting an audio system > > Troubleshooting Sound > You cannot establish an eARC connection. Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 08-05_12.html[2/23/2022 8:19:27 AM]...
Page 320 When [Pass through mode] is set to [Auto] > > Troubleshooting Sound > You cannot use voice search with the built-in MIC (only TVs with a built-in MIC). Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 08-05_13.html[2/23/2022 8:19:30 AM]...
Page 321 Contact your Internet service provider for router/modem settings. Try using apps later. The app content provider’s server may be out of service. Hint For more information, please visit the Sony support website. Support Site Related topics Connecting to a network using a LAN cable Using Wi-Fi to connect the TV to the Internet/Network >...
Page 322 Help Guide | The remote control does not operate. Help Guide Search Getting Started > > Troubleshooting Remote control/accessories > The remote control does not operate. Useful features Print The remote control does not Watching TV operate. Using the TV with Other Devices Connecting to a Network Check if the TV is working properly Settings...
Page 323 Help Guide | The remote control does not operate. Push-release type Note Remote controls with a MIC button or Google Assistant button are connected to the TV using Bluetooth. Radio interference may occur in the following situations and cause issues such as poor operation of microphone or remote control because Bluetooth radio waves use the same frequency as radio waves emitted from microwaves and wireless LANs (IEEE802.11b/g/n).
Page 324 If you cannot operate the TV with the supplied remote control, select the above in order until [Connect a new remote] using another Sony TV's remote control, and then try connecting again with the supplied remote control. Depending on your model, a Bluetooth remote control is supplied and already paired with the TV.
Page 325 Wait for about 10 to 20 seconds, then try again. Related topics Using the remote control microphone > > Troubleshooting Remote control/accessories > The remote control does not operate. Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 08-07_01.html[2/23/2022 8:19:37 AM]...
Page 326 To enable the remote control backlight again, perform the procedure above. > > Troubleshooting Remote control/accessories > You want to disable the remote control backlight. (only remote controls that feature backlight) Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 08-07_04.html[2/23/2022 8:19:40 AM]...
Page 327 Help Guide | The TV cannot be turned off using the remote control. Help Guide Search Getting Started > > Troubleshooting Power > The TV cannot be turned off using the remote control. Useful features Print The TV cannot be turned off using Watching TV the remote control.
Page 328 If a full reset (restart) of the TV is required Home menu Using the Quick Settings > > Troubleshooting Power > The TV cannot be turned off using the remote control. Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 08-08_05.html[2/23/2022 8:19:43 AM]...
Page 329 (US, CA and MX models only) Check if [Auto shut-off] in [Power & Energy] is activated. Related topics Timers & Clock > > > Troubleshooting Power The TV turns off automatically. Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 08-08_01.html[2/23/2022 8:19:46 AM]...
Page 330 Disable the [TV auto power on] setting in [BRAVIA Sync settings]. Connecting to a Network Related topics Settings BRAVIA Sync-compatible devices Timers & Clock Troubleshooting Index/Other > > > Troubleshooting Power The TV turns on automatically. Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 08-08_02.html[2/23/2022 8:19:49 AM]...
Page 331 Help Guide | The TV does not turn on. Help Guide Search Getting Started > > > Troubleshooting Power The TV does not turn on. Print Useful features The TV does not turn on. Watching TV Perform the procedures in the order below until the problem is solved. Using the TV with Other Devices 1.
Page 332 Related topics The remote control does not operate. If a full reset (restart) of the TV is required > > > Troubleshooting Power The TV does not turn on. Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 08-08_03.html[2/23/2022 8:19:52 AM]...
Page 333 Inputs] — [External inputs] — [HDMI signal format] — the HDMI input you want to set. Related topics Using the TV with Other Devices > > Troubleshooting Connected devices > No picture from a connected device. Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 08-09_01.html[2/23/2022 8:19:55 AM]...
Page 334 Connecting to a Network Check the cable connection. Related topics Settings Using the TV with Other Devices Troubleshooting Index/Other > > Troubleshooting Connected devices > You cannot select a connected device. Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 08-09_02.html[2/23/2022 8:19:58 AM]...
Page 335 TV. Troubleshooting Related topics Index/Other BRAVIA Sync-compatible devices > > Troubleshooting Connected devices > You cannot find a connected BRAVIA Sync HDMI device. Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 08-09_05.html[2/23/2022 8:20:00 AM]...
Page 336 [Settings] — [Channels & Inputs] — [External inputs]. Troubleshooting > > Troubleshooting Connected devices Index/Other > You cannot turn off the cable/satellite box using the TV's remote control. Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 08-09_19.html[2/23/2022 8:20:03 AM]...
Page 337 > > Troubleshooting Connected devices > An external device (such as a cable/satellite box) cannot be controlled using the TV's remote control. (Cable/satellite box control compatible models only) Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 08-09_08.html[2/23/2022 8:20:06 AM]...
Page 338 When multiple Bluetooth devices are connected to the TV, the quality of Bluetooth communication may deteriorate. Related topics Bluetooth devices > > Troubleshooting Connected devices > Operation cuts out, or a device does not work. Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 08-09_11.html[2/23/2022 8:20:09 AM]...
Page 339 Reboot the TV by disconnecting the AC power cord from the TV for two Settings minutes, then turn on the TV. If the problem persists, disconnect the AC power cord, and contact Sony Troubleshooting Customer Support with the number of times the Operational response LED flashes.
Page 340 Help Guide | You are concerned about an image retention. (only models equipped with an OLED panel) Help Guide Search Getting Started > > Troubleshooting Picture (quality)/screen > OLED panel (only models equipped with an OLED panel) Useful features > You are concerned about an image retention.
Page 341 Troubleshooting Picture (quality)/screen > OLED panel (only models equipped with an OLED panel) > You are concerned about an image retention. (only models equipped with an OLED panel) Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 08-02-31_02.html[2/23/2022 8:20:15 AM]...
Page 342 > OLED panel (only models equipped with an OLED panel) > The screen becomes darker after a certain period of time. (only models equipped with an OLED panel) Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 08-02-31_01.html[2/23/2022 8:20:18 AM]...
Page 343 Picture (quality)/screen > OLED panel (only models equipped with an OLED panel) > The message [Panel refresh did not finish] is displayed. (only models equipped with an OLED panel) Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 08-02-31_05.html[2/23/2022 8:20:21 AM]...
Page 344 Help Guide | A white line, or a red, green, or blue line appears on the screen. (only some models equipped with an OLED panel) Help Guide Search Getting Started > > Troubleshooting Picture (quality)/screen > OLED panel (only models equipped with an OLED panel) Useful features >...
Page 345 Other supported files and formats Music Videos Audio sampling rates (for videos) External subtitles > > Using the TV with Other Devices USB devices > > Supported files and formats Photos Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 04-01-03_01.html[2/23/2022 8:20:27 AM]...
Page 346 Help Guide | Music Help Guide Search Getting Started > > Using the TV with Other Devices USB devices > > Supported files and formats Music Useful features Print Music Watching TV Using the TV with Other Devices Use case : USB / Home Network Connecting to a Network Settings Extension: *.mp4 / *.m4a...
Page 347 Help Guide | Music Extension: *.ogg Description Sampling Rate Vorbis 8k / 11.025k / 16k / 22.05k / 32k / 44.1k / 48k Other Description Sampling Rate LPCM 32k / 44.1k / 48k Extension: *.mp3 Description Sampling Rate MP1L1 / MP1L2 / MP1L3 / MP2L1 / MP2L2 32k / 44.1k / 48k MP2L3 16k / 22.05k / 24k...
Page 348 Other supported files and formats Photos Videos Audio sampling rates (for videos) External subtitles > > Using the TV with Other Devices USB devices > > Supported files and formats Music Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 04-01-03_02.html[2/23/2022 8:20:30 AM]...
Page 349 Help Guide | Videos Help Guide Search Getting Started > > Using the TV with Other Devices USB devices > > Supported files and formats Videos Useful features Print Videos Watching TV Using the TV with Other Devices Use case : USB / Home Network Connecting to a Network MPEG1 (*.mpg / *.mpe / *.mpeg) Settings...
Page 350 Help Guide | Videos Audio Codec MPEG1L1 / MPEG1L2 / AAC-LC / HE-AAC v1 / HE- AAC v2 / AC3 / E-AC3 Max. / Min. Resolution 1920x1080 / QCIF (176x144) Max. Frame Rate 1920x1080@30fps / 1280x720@60fps Extension : *.m2ts / *.mts Subtitle Type : External Video Codec (Profile@Level) AVC / H.264 BP@L3, MP@L4.2,...
Page 351 Help Guide | Videos Max. Frame Rate 3840x2160@60p / 1920x1080@120fps Video Codec (Profile@Level) HEVC / H.265 MP@L5.1, Main10@L5.1 Audio Codec AAC-LC / HE-AAC v1 / HE-AAC v2 / AC3 / AC4 / E- Max. / Min. Resolution 3840x2160 / QCIF (176x144) Max.
Page 352 Help Guide | Videos Audio Codec DTS core / AC3 / AAC-LC / E-AC3 / HE-AAC v1 / HE- AAC v2 / MPEG1L1 / MPEG1L2 / Vorbis Max. / Min. Resolution 1920x1080 / QCIF (176x144) Max. Frame Rate 1920x1080@30fps / 1280x720@60fps Video Codec (Profile@Level) AVC / H.264 BP@L3, MP@L4.2, HP@L4.2...
Page 353 Help Guide | Videos Main10@L5.1 Audio Codec DTS core / AC3 / AAC-LC / E-AC3 / HE-AAC v1 / HE- AAC v2 Max. / Min. Resolution 3840x2160 / QCIF (176x144) Max. Frame Rate 3840x2160@60p / 1920x1080@120fps 3gpp (*.3gp / *.3g2) Subtitle Type : External Video Codec (Profile@Level) MPEG4 SP@L6, ASP@L5,...
Page 354 Help Guide | Videos AAC-LC / HE-AAC v1 / HE-AAC v2 / AC3 / E-AC3 / MPEG1L1 / MPEG1L2 / μ-LAW / PCM (U8) / PCM (S16BE) / PCM (S16LE) Max. / Min. Resolution 1920x1080 / QCIF (176x144) Max. Frame Rate 1920x1080@30fps / 1280x720@60fps Video Codec (Profile@Level) Motion JPEG...
Page 355 Help Guide | Audio sampling rates (for videos) Help Guide Search Getting Started > > Using the TV with Other Devices USB devices > > Supported files and formats Audio sampling rates (for videos) Useful features Print Audio sampling rates (for videos) Watching TV Using the TV with Other Devices Audio Codec...
Page 356 Help Guide | Audio sampling rates (for videos) External subtitles > > Using the TV with Other Devices USB devices > > Supported files and formats Audio sampling rates (for videos) Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 04-01-03_04.html[2/23/2022 8:20:37 AM]...
Page 357 Other supported files and formats Index/Other Photos Music Videos Audio sampling rates (for videos) > > Using the TV with Other Devices USB devices > > Supported files and formats External subtitles Go to page top F-860-100-12(1) Copyright 2022 Sony Corporation 04-01-03_05.html[2/23/2022 8:20:40 AM]...

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