Help Guide | If a full reset (restart) of the TV is required
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If a full reset (restart) of the TV is required
If a full reset (restart) of the TV is
required
If you have trouble such as the picture not displaying on the screen or the
remote control not working, reset the TV with the following procedure. If
the problem persists, try the factory reset procedure below.
If an external USB device is connected to the TV, disconnect the USB
device from the TV before resetting.
Power Reset
1
2
Hint
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Troubleshooting
Start here
Restart the TV with the remote control.
Press and continue holding the power button on the remote
control for about 5 seconds until the TV restarts (a shutting down
message will appear).
If the issue persists, unplug the TV and press the power button on
the TV once.
Then wait 2 minutes before turning on the TV. Depending on the
model, you can press and hold the power button on the TV (40
seconds or longer) until it turns off and restarts.
Unplug the AC power cord (mains lead).
If the problem persists after step 1, unplug the TV power cord
(mains lead) from the electrical outlet. Then press the power
button on the TV, and release it. Wait for 2 minutes, and plug the
power cord (mains lead) back into the electrical outlet.
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