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Sony X85K Series Reference Manual

4k ultra hd tv x85k series: led smart google tv with dolby vision hdr and native 120hz refresh ratelatest model, black 7.1.2ch 500w dolby atmos sound bar surround sound home theater with dts:x and 360 spatial sound mapping, works with alexa and google ass
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User Manual of Product 1:
Sony 65 Inch 4K Ultra HD TV X85K Series: LED Smart Google
TV with Dolby Vision HDR and Native 120HZ Refresh Rate
KD65X85K- Latest Model, Black
User Manual of Product 2:
Sony HT-A7000 7.1.2ch 500W Dolby Atmos Sound Bar
Surround Sound Home Theater with DTS:X and 360 Spatial
Sound Mapping, works with Alexa and Google Assistant,Black

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Summary of Contents for Sony X85K Series

  • Page 1 User Manual of Product 1: Sony 65 Inch 4K Ultra HD TV X85K Series: LED Smart Google TV with Dolby Vision HDR and Native 120HZ Refresh Rate KD65X85K- Latest Model, Black User Manual of Product 2: Sony HT-A7000 7.1.2ch 500W Dolby Atmos Sound Bar...
  • Page 2 1.877.899.SONY Call the telephone number that appears on your warranty card/policy. Please do not return the product to the store. Lisez ce manuel avant d’utiliser le produit Service à la clientèle Sony Canada : https://www.sony.ca/support États-Unis : https://www.sony.com/tvsupport Canada États-Unis 1.877.899.SONY...
  • Page 3 End User Software License Agreement. The software license Owner’s Record agreement between you and Sony is available online at The model and serial numbers are located at the side Sony website (https://www.sony.net/tv-software- and/or rear of the TV. Record these numbers in the licenses/) or on your product screen.
  • Page 4 Sufficient expertise is required for TV installations. Be sure more of the following measures: to subcontract the installation to a Sony dealer or licensed • Reorient or relocate the receiving antenna. contractor and pay adequate attention to safety during the •...
  • Page 5 Should this occur, allow moisture to evaporate completely before powering the TV (supplied) Securing the TV M6 machine screw Sony strongly recommends taking (not supplied) measures to prevent the TV from Rope or chain toppling over.
  • Page 6 (4K) by contacting your HD service provider. • Bring the astonishing resolution of your Sony 4K Ultra HD TV to life with Sony 4K Ultra HD Blu-ray Player. (The availability depends on region) • Receive over-the-air HD broadcasts with an...
  • Page 7  App buttons Remote Control and TV The remote control shape, layout, availability and function of remote control buttons may vary depending on your region/country/TV model/TV settings* Light  BUILT-IN MIC SWITCH* Turn on/off sensor* the built-in MIC.  (Power) ...
  • Page 8 TV, especially to determine the strength of the wall for withstanding the TV’s weight. • Sony is not liable for any damage or injury caused by mishandling or improper installation. • The length of the screw for Wall-Mount Bracket differs depending on the Wall-Mount Bracket thickness.
  • Page 9 Table-Top Stand. Keep the screws away from small children. Note • Read the supplied safety documentation for additional safety information. • For more detailed information, visit Sony Customer Support website.* * Only for limited region/country/model. Screw (not supplied)
  • Page 10 Table-Top Stand from the TV Connect your TV to the Internet and as it may cause the TV set to fall resulting in perform a software update. Sony personal injury or physical damage to the recommends you to keep your TV software updated.
  • Page 11 When you plug in the TV, the TV may not Channel coverage: Depend on your be able to turn on for a while even if you country/area selection/TV model press the power button on the remote Analog terrestrial: 2 - 69 / Digital control or the TV.
  • Page 12 KD-55X85K: 10BASE-T/100BASE-TX connector 1233 × 782 × 338 / 48 × 30 × 13 (Depending on the operating KD-50X85K: environment of the network, connection 1119 × 715 × 286 / 44 × 28 × 11 speed may differ. The communication KD-43X85K: rate and quality are not guaranteed.) 964 ×...
  • Page 13 *1 2 – 36 for NEXTGEN TV scanning range in U.S.A. *2 When 4096 × 2160p is input and [Wide mode] is set to [Normal], the resolution is displayed as 3840 × 2160p. To display 4096 × 2160p, set [Wide mode] setting to [Full 1] or [Full 2]. *3 Refer to the on screen menu to set [HDMI signal format].
  • Page 14 Blank page.
  • Page 15 Utiliser votre produit signifie que vous acceptez les termes du contrat de licence logicielle de l’utilisateur final. Le Fiche d’identification contrat de licence logicielle entre vous et Sony est Les numéros de modèle et de série sont indiqués à disponible en ligne sur le site Web Sony (https:// l’arrière et/ou sur le côté...
  • Page 16 L’installation de ce téléviseur nécessite une certaine qualifié pour obtenir de l’aide. compétence. Veillez à confier l’installation à un détaillant Sony ou à un entrepreneur autorisé et portez une attention Conformément aux règlements de la FCC, vous êtes particulière à la sécurité pendant l’installation.
  • Page 17 • Fixer l’autre côté à la base. sous tension. Attache angulaire Fixer le téléviseur (non fournie) Sony recommande fortement de prendre les mesures nécessaires pour prévenir le basculement du téléviseur. Des téléviseurs qui ne sont pas fixés solidement peuvent basculer et entraîner des dommages matériels,...
  • Page 18 Fixer solidement le téléviseur à la base. Fixer le téléviseur au mur avec des boulons, un dispositif d’ancrage au mur et une chaîne (ou une corde). Utiliser la quincaillerie optionnelle mentionnée (non fournie) : Trous de montage au mur (fourni) •...
  • Page 19 (4K) en communiquant avec votre fournisseur de services HD. • Donnez vie à la résolution époustouflante de votre Avertisseur* téléviseur Sony Ultra HD 4K avec le Lecteur Blu-ray Sony Ultra HD 4K. (La disponibilité dépend des régions) • Recevez des émissions en HD diffusées sur les ondes par l’intermédiaire d’une antenne de qualité...
  • Page 20 Sony ou des installateurs agréés. N’essayez pas de Pour plus d’informations, l’installer vous-même. reportez-vous au Manuel d’aide. À l’attention des détaillants Sony et des Appuyez sur (Entrée) installateurs : sur la télécommande et Portez toute votre attention à la sécurité...
  • Page 21 Web d’assistance murale avant son installation au mur. à la clientèle de Sony pour votre modèle de téléviseur, à l’adresse suivante. Votre téléviseur peut être installé sur un https://www.sony.com/am/support mur avec un support de fixation murale •...
  • Page 22 • Lisez la documentation de sécurité fournie pour plus de renseignements sur l’utilisation en toute sécurité. • Pour des informations plus détaillées, visitez le site Web du service à la clientèle de Sony.* * Uniquement pour certaines régions/pays/ modèles. Retirez les vis à l’arrière du téléviseur.
  • Page 23 • Veillez à ne pas utiliser une force excessive Connectez votre téléviseur à Internet et pour démonter le support de table du effectuez une mise à jour logicielle. Sony téléviseur, car le téléviseur pourrait tomber et provoquer des blessures ou vous recommande de maintenir à...
  • Page 24 Lorsque vous branchez le téléviseur, il est possible que vous ne puissiez pas Spécifications allumer le téléviseur immédiatement même si vous appuyez sur la touche de Système marche de la télécommande ou du Système de téléviseur : Selon votre pays/ téléviseur.
  • Page 25 eARC/ARC (Enhanced Audio Return Taille de l’écran (mesurée en diagonale) Channel/Audio Return Channel) (HDMI IN 3 (Environ) uniquement)* KD-85X85K / 85X80K / 85X80CK : En mode eARC 214,8 cm / 84,6 pouces (classe 85 po) Veuillez vous référer au Manuel d’aide KD-75X85K : 189,3 cm / 74,5 pouces en ligne pour plus de détails.
  • Page 26 schéma des trous pour la fixation murale Remarque • La disponibilité des accessoires en option KD-85X85K / 85X80K / 85X80CK : dépend des régions/pays/modèles de 400 × 400 mm téléviseurs/stocks. KD-75X85K : 300 × 300 mm • La conception des produits et les KD-65X85K : 300 ×...
  • Page 27 AVISO IMPORTANTE IMPORTANTE – Lea el Acuerdo de licencia de software para el usuario final antes de utilizar su producto Sony. El uso del producto indica su aceptación de este Acuerdo de licencia de software para el usuario final. El acuerdo de...
  • Page 28 Dirección: 16535 Via Esprillo, San Diego, CA 92127 EE.UU. Teléfono: 858-942-2230 Utilice el siguiente soporte de montaje mural Sony especificado para su modelo de TV. Para los clientes en los Estados Unidos Nº de modelo del TV Sony Información relacionada a la FCC...
  • Page 29 En caso de que eso ocurra, deje evaporar la humedad por completo antes de encender el TV. Base de soporte Fijación del TV Sony recomienda tomar medidas especiales para evitar que el televisor se caiga. Los televisores que no están instalados de manera segura pueden caerse y provocar daños a la propiedad, causar...
  • Page 30 Fije el TV a la base de soporte. Sujete el TV a la pared mediante pernos, tornillos de anclaje y cadena (o soga). Utilice los herrajes opcionales que se enumeran a continuación (no suministrados): Orificios para montaje de pared (suministrado) •...
  • Page 31 La experiencia de TV BRAVIA® 4K ¡Gracias por elegir a Sony! Su nuevo TV BRAVIA® le abre la puerta hacia la “Experiencia de TV 4K”. Este documento le ayudará a aprovechar su TV al máximo. Registre su TV en: https://www.sony-latin.com/registro...
  • Page 32 Medio óptico para el almacenamiento de datos de super alta resolución BRAVIA Sync Marca comercial registrada Tecnología que permite comunicación entre productos Sony por medio de una conexión de HDMI Corriente alterna CABLE/ANTENNA Cable/Antena CableCARD Marca comercial Proporciona a los usuarios de...
  • Page 33 Texto en el manual Español Explicación Identificador de Industry Canada (departamento del gobierno canadiense), indica que el dispositivo cumple con ciertos estándares de radio establecidos IN, INPUT Entrada Internet Red Mundial de Información Infrarrojo JUMP Alternador de canales Izquierda/Derecha Red de área local Pantalla de cristal líquido LE-LAN Excento de licencia - Red de área...
  • Page 34  Botones de las aplicaciones Control remoto y televisor La forma del control remoto, la disposición, la disponibilidad y la función de los botones del control remoto pueden variar según la región/país/ modelo de TV/configuración del televisor*  BUILT-IN MIC SWITCH (Cambiar el Sensor de micrófono integrado)* Encienda/...
  • Page 35 TV, especialmente para determinar la fortaleza de la pared que soportará el peso. • Sony no se hace responsable por daños o lesiones causados por una manipulación indebida o una instalación incorrecta. • La longitud del tornillo para el soporte de montaje mural varía dependiendo del...
  • Page 36 TV. • Para obtener información más detallada, visite el • La longitud del tornillo para el soporte de sitio web de Centro de asistencia de Sony.* montaje mural varía dependiendo del * Solo para regiones/países/modelos limitados.
  • Page 37 Desinstalación del soporte de sobremesa Coloque la sujeción del soporte de montaje mural (provisto con el TV) a del TV la parte posterior del TV (para que Retire un lado del soporte de esté paralelo a la pared). sobremesa a la vez. Sostenga firmemente el soporte de sobremesa con ambas manos y de forma segura mientras otras...
  • Page 38 Presione (Entrada) en el y mejoras de rendimiento. control remoto y seleccione [Ayuda]. Si [Ayuda] no Visite el sitio web de soporte de Sony existe, seleccione [Modificar] (información suministrada al final de este y añada [Ayuda]. manual). Realice el restablecimiento de la...
  • Page 39 eARC/ARC (Canal de retorno de audio mejorado / Canal de retorno de audio) (solo Especificaciones HDMI IN 3)* En el modo eARC Sistema Consulte la Guía de ayuda en línea para Sistema de TV: Según la selección de área/ más información. país/modelo de TV En el modo ARC NTSC: Norma de TV americana...
  • Page 40 Tamaño de pantalla (medido Tamaño de tornillos de montaje mural diagonalmente) (Aprox.) (mm) KD-85X85K / 85X80K / 85X80CK: M6 (longitud: consulte “Instalación del TV 214,8 cm / 84,6 pulgadas (Clase 85”) en la pared”.) KD-75X85K: 189,3 cm / 74,5 pulgadas Peso (Aprox.) (kg) / (lb.) (Clase 75”) Con soporte...
  • Page 41 Información de licencias • Los términos HDMI y HDMI High-Definition Multimedia Interface, y el logotipo de HDMI son marcas comerciales o marcas comerciales registradas de HDMI Licensing Administrator, Inc. en los Estados Unidos y otros países. • Dolby, Dolby Vision, Dolby Atmos, Dolby Audio y el símbolo de doble D son marcas comerciales de Dolby Laboratories Licensing Corporation.
  • Page 45 Faire en sorte de compléter l’enregistrement de votre téléviseur. Enregistrement Canada https://www.sony.ca/registration en ligne : États-Unis https://productregistration.sony.com Para su conveniencia Registro en Registre su televisor en: línea: https://www.sony-latin.com/registro Support Assistance Soporte https://www.sony.ca/support https://esupport.sony.com/ES/LA/ https://www.sony.com/tvsupport © 2022 Sony Corporation Printed in Mexico...
  • Page 46 Help Guide Sound Bar HT-A7000 Use this Help Guide when you have any questions on how to use the speaker system. Getting Started About Manuals of the Speaker System What You Can Do with the Speaker System Guide to Parts and Controls Bar Speaker Remote Control Using the Home Menu...
  • Page 47 Playing the Connected AV Device Listening to Music/Sound Listening to Sony TV Sound with the BLUETOOTH® Function What You Can Do by Connecting a TV with the BLUETOOTH Function Listening to TV Sound by Connecting the Speaker System and TV Wirelessly...
  • Page 48 Setting up a Wi-Fi Connection Using an iOS Device Playing music from Amazon Music Prerequisite: Making the Initial Settings for Alexa with Sony | Music Center Audio Formats Available for Playback by Audio Casting Protocol Playing Music with the Amazon Music App...
  • Page 49 Adjusting the Dialog Volume While the DTS:X Content is Played Back When Watching the TV When Playing Content on an AV Device Using the Speaker System by Interlocking with a TV Operating the Speaker System by Interlocking with a TV (Control for HDMI Function) Operating the Speaker System by Interlocking with a TV Compatible with the “BRAVIA”...
  • Page 50 Picture There is no picture or the picture is not output correctly. The picture on the TV screen is distorted. 3D content from the HDMI IN 1/HDMI IN 2 jack does not appear on the TV screen. High definition video signal (4K/60p 4:4:4, 4:2:2 and 4K/60p 4:2:0 10 bit, etc.) from the HDMI IN 1/HDMI IN 2 jack does not appear on the TV screen.
  • Page 51 Pairing cannot be achieved. BLUETOOTH connection cannot be completed. No sound is output from the connected BLUETOOTH headphones. The BLUETOOTH connection with the headphones becomes disconnected. Wireless LAN Connection The speaker system cannot connect to the network or the network connection is unstable. The wireless LAN router you want is not shown in the wireless network list.
  • Page 52 Playable Types of Audio Files Supported Input Audio Formats Supported HDMI Video Formats On BLUETOOTH Communication Copyrights and Trademarks 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 53 Help Guide Sound Bar HT-A7000 About Manuals of the Speaker System The information included in each manual is as shown below. Startup Guide Introduces the initial procedures concerning installation and connection for using the speaker system, and operations until you play music. Operating Instructions Explains the basic operations.
  • Page 54 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 55 Help Guide Sound Bar HT-A7000 What You Can Do with the Speaker System The speaker system supports object-based audio formats such as Dolby Atmos and DTS:X as well as HDR video formats such as HDR10, HLG, and Dolby Vision. Wireless LAN router Internet Optional rear speakers Optional subwoofer...
  • Page 56 What You Can Do by Connecting the Speaker System to a Network Optional speakers For the operations of the optional rear speakers and subwoofer, refer to their operating instructions. For the supported optional speakers and subwoofer, confirm on the Sony website. 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 57 Help Guide Sound Bar HT-A7000 Bar Speaker Front (power) button Turns on the speaker system or sets it to standby mode. (input select) button Selects the input for playback on the speaker system. BLUETOOTH button (MUSIC SERVICE) button If you have previously played music on Spotify on the speaker system, you can resume playback by pressing this button.
  • Page 58 Rear IR repeater Transmits the remote signal of the TV remote control to the TV. S-CENTER OUT jack (USB) port HDMI OUT (TV (eARC/ARC)) jack Connect a TV that has an HDMI input jack with an HDMI cable. The speaker system is compatible with eARC and ARC.
  • Page 59 Connecting an AV Device Compatible with the 8K Video Format 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 60 Help Guide Sound Bar HT-A7000 Remote Control (power) Turns on the speaker system or sets it to standby mode. (MUSIC SERVICE) button If you have previously played music on Spotify on the speaker system, you can resume playback by pressing this button.
  • Page 61 NIGHT DIMMER DISPLAY Displays playback information on the TV screen. Playback information is displayed in the front panel display for TV input. (up)/ (down)/ (left)/ (right) (enter) BACK OPTIONS Displays the options menu on the TV screen. The options menu is displayed in the front panel display for TV input. HOME REAR (rear speakers volume) +/–...
  • Page 62 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 63 Press (up)/ (down)/ (left)/ (right) to select the item that you want, then press (enter). The selected input or setting display appears on the TV screen. To return to the previous screen, press BACK. 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 64 Help Guide Sound Bar HT-A7000 Installing the Bar Speaker Install the bar speaker in the same location as your TV. The bar speaker can be installed on a shelf, such as a TV stand, or mounted on a wall. Installing on a shelf/stand Install the bar speaker in an empty space in front of the TV.
  • Page 65 Do not cover the top of the speaker. It may interrupt the sound output from the top of the speaker. There are ventilation holes at the rear of the speaker. Place the speaker away from a TV or a wall at a distance of 10 mm (13/32 in) or more. 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 66 Hang the bar speaker horizontally on the reinforced wall. Have the installation done by a Sony dealer or licensed contractor and pay special attention to safety during the installation. Sony shall not be held responsible for accidents or damage caused by improper installation, insufficient wall stability, improper screw installation, natural disasters, etc.
  • Page 67 Space is required to ensure that the TV does not interfere with the output surround sound from the bar speaker towards the ceiling. Bar speaker Depth of the mounted TV Required space between the bottom of the TV and the top of the bar speaker (f) Less than 110 mm (4 3/8 in) 120 mm (4 3/4 in) or more...
  • Page 68 WALL MOUNT TEMPLATE Adhesive tape, etc. Fasten the screws prepared in step 1 securely into the screw marks on the “ SCREW LINE” printed on the WALL MOUNT TEMPLATE. Screws Marks (g) 387 mm (15 1/4 in) (h) 2.0 mm to 3.0 mm (approx. 1/8 in) Remove the WALL MOUNT TEMPLATE.
  • Page 69 Wall mounting bracket Put the bar speaker on the wall mounting brackets. Align the positions of the screw hole on the bottom of the bar speaker and hole of the wall mounting bracket, then fix the bar speaker to the wall mounting brackets by fastening the screws (supplied) securely. Wall mounting bracket Screw Bottom of the bar speaker...
  • Page 70 Make sure to use the supplied wall mounting brackets when mounting the bar speaker on a wall. Do not mount the bar speaker on a wall directly. The temperature inside the bar speaker rises considerably, and it may cause damage or malfunction. 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 71 Make sure that the connectors are firmly inserted. Enable the Control for HDMI function on the TV. If the Control for HDMI function on the TV is not enabled, TV sound will not be output from the speaker system. 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 72 Help Guide Sound Bar HT-A7000 Connecting a TV That Is not Compatible with ARC/eARC Connect the HDMI IN jack on the TV and HDMI OUT (TV (eARC/ARC)) jack on the speaker system with the HDMI cable (supplied). HDMI cable (supplied) Connect the optical digital output jack on the TV and the TV IN (OPT) jack on the speaker system with an optical digital cable (not supplied).
  • Page 73 Insert a plug of the optical digital cable in the correct direction by checking the shape of the plug and connector on the bar speaker and TV. If the plug is forcibly inserted in the wrong direction, the connector and plug may be damaged. 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 74 Help Guide Sound Bar HT-A7000 When Your TV Has the S-CENTER SPEAKER IN Jack You can output the center part of the speaker system sound from the TV by connecting the TV with the following method. Connect the speaker system and TV with the HDMI cable (supplied). Connect the S-CENTER SPEAKER IN jack on the TV and the S-CENTER OUT jack on the speaker system with the TV center speaker mode cable (supplied).
  • Page 75 Connecting a TV Compatible with ARC/eARC Connecting a TV That Is not Compatible with ARC/eARC 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 76 Help Guide Sound Bar HT-A7000 Connecting an AV Device Compatible with the 2K/4K Video Format You can output sound such as Dolby Atmos, Dolby TrueHD, and DTS:X in high quality by connecting an AV device to the speaker system. Connect the HDMI OUT jack on the AV device and HDMI IN 1 or HDMI IN 2 jack on the speaker system with an HDMI cable (not supplied).
  • Page 77 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 78 Help Guide Sound Bar HT-A7000 Connecting an AV Device Compatible with the 8K Video Format When you connect an AV device with the following methods, you can play 8K video and high quality sound such as Dolby Atmos, Dolby TrueHD, or DTS:X. Connect the speaker system and TV with the HDMI cable (supplied).
  • Page 79 Select the appropriate HDMI cable and [HDMI Signal Format] setting according to the video formats output from the device connected to the speaker system. Related Topic Connecting a TV Compatible with ARC/eARC Supported HDMI Video Formats 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 80 Connecting to the AC Outlet (mains) Connect the AC power cord (mains lead) (supplied) to the AC inlet on the bar speaker, then connect to the AC outlet (mains). AC power cord (mains lead) (supplied) 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 81 Help Guide Sound Bar HT-A7000 Performing Initial Settings Press HOME on the remote control supplied with the speaker system to turn on the speaker system. Operate the remote control by pointing it toward the front of the bar speaker. Wait until [PLEASE WAIT] in the front panel display disappears and the next indication appears in the front panel display.
  • Page 82 Depending on the order in which you turn on the TV and the speaker system, the speaker system may be muted and [MUTING] is displayed on the front panel display of the speaker system. If this happens, turn all devices off, then turn on the speaker system after turning on the TV. 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 83 [Manual] automatically. Only the speakers for which [Connected] has been displayed in step 6 connect to the speaker system. If the optional speaker is not properly connected, perform the operation again from step 1. 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 84 If sound dropping occurs while [On] is selected, it may be improved by selecting [Off]. Note If you change the [RF Channel] setting from [Off] to [On], it may take 1 minute to reconnect. This setting does not appear depending on countries/regions. 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 85 Even if [IR-Repeater] is set to [On], this function may not work depending on your TV. Also, the remote controls of other devices such as an air conditioner may not work correctly. In this case, change the installation position of the speaker system or TV. 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 86 When the bar speaker obstructs the remote control sensor of the TV and you cannot operate the TV by the TV remote control, enable the IR repeater function of the speaker system. Hint You can select [TV] directly by pressing TV on the remote control. Related Topic When the TV Remote Control Does not Work 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 87 The image of the selected device appears on the TV screen and the sound is output from the speaker system. Adjust the volume. Hint You can select [HDMI1] or [HDMI2] directly by pressing HDMI1 or HDMI2 on the remote control. 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 88 What You Can Do by Connecting a TV with the BLUETOOTH Function When using Sony TV(*) with the BLUETOOTH function, you can listen to sound of the TV or device that is connected to the TV by connecting the speaker system and TV wirelessly.
  • Page 89 Help Guide Sound Bar HT-A7000 Listening to TV Sound by Connecting the Speaker System and TV Wirelessly You need to perform pairing of the speaker system and TV by using the BLUETOOTH function. Pairing is the process required to mutually register the information on BLUETOOTH devices to be connected wirelessly in advance.
  • Page 90 When you connect the speaker system and TV with an HDMI cable, the BLUETOOTH connection is canceled. To connect the speaker system and TV with the BLUETOOTH function again, disconnect the HDMI cable, then perform the connecting operation from the start. 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 91 Help Guide Sound Bar HT-A7000 Listening to Sound of the Paired TV Turn on the TV with the TV remote control. The speaker system is turned on by interlocking with the TV power and TV sound is output from the speaker system.
  • Page 92 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 93 Help Guide Sound Bar HT-A7000 Listening to Music by Pairing the Mobile Device That Is Connected for the First Time To use the BLUETOOTH function, you need to perform pairing of the speaker system and mobile device in advance. Press and hold the BLUETOOTH button for 2 seconds. Make sure that the BLUETOOTH indicator on the bar speaker flashes quickly in blue and [PAIRING] appears in the front panel display.
  • Page 94 If there is no mobile device that has been paired (ex. immediately after the purchase of the speaker system), the speaker system goes into pairing mode simply by changing the input to the BLUETOOTH input. Perform pairing for the second and subsequent mobile devices. 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 95 Help Guide Sound Bar HT-A7000 Listening to Music from the Paired Device Turn the BLUETOOTH function of the mobile device to on. Press the BLUETOOTH button. The speaker system automatically reconnects to the mobile device it was most recently connected to. Make sure that the BLUETOOTH indicator on the bar speaker lights in blue and [BT] appears in the front panel display.
  • Page 96 Press the BLUETOOTH button while the [Bluetooth Audio] screen appears on the TV screen. [Setup] - [Advanced Settings] - [Bluetooth Settings] - [Bluetooth Mode] to [Transmitter] or [Off]. Turn off the speaker system or mobile device. 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 97 Help Guide Sound Bar HT-A7000 Listening to Music on a USB Device You can play music files stored on a connected USB device. Connect the USB device to the (USB) port. Press HOME. The home menu appears on the TV screen. Select [Listen] - [USB (Connected)] on the home menu.
  • Page 98 Repeats a music file that is being played. (Off) Cancels the repeat play. Hint You can rewind/fast forward by pressing and holding (previous)/ (next) on the remote control during playback. Related Topic Playable Types of Audio Files 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 99 The [Analog] screen is displayed on the TV screen. Start audio playback on the connected audio device. Sound is output from the speaker system. Adjust the volume. Hint You can also select [Analog] directly by pressing ANALOG on the remote control. 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 100 Help Guide Sound Bar HT-A7000 Listening to Sound by Pairing with Headphones Set the BLUETOOTH compatible headphones to pairing mode. Refer to the operating instructions of the headphones for the pairing method. Press HOME. The home menu appears on the TV screen. Select [Setup] - [Advanced Settings] on the home menu.
  • Page 101 To display the paired headphones on the device list, Set [Setup] - [Advanced Settings] - [Bluetooth Settings] - [Bluetooth Mode] to [Transmitter]. 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 102 [Setup] - [Advanced Settings] - [Bluetooth Settings] - [Bluetooth Mode] to [Receiver] or [Off]. Turn off the speaker system or headphones. Select the device name of the connected headphones from [Setup] - [Advanced Settings] - [Bluetooth Settings] - [Device List]. [Connected] of the device name disappears. 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 103 Playback of audio/music on the BLUETOOTH device is delayed compared to that on the speaker system due to the characteristics of BLUETOOTH wireless technology. You can enable or disable the reception of LDAC audio from the BLUETOOTH device in [Bluetooth Settings]. 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 104 The Wi-Fi port of the speaker system has a router function which can forward audio data to another Sony audio product. 360 Reality Audio You can play 360 Reality Audio contents on the speaker system by selecting it on the streaming service app compatible with 360 Reality Audio.
  • Page 105 The server needs to be connected to the same network as that of the speaker system. Related Topic Prerequisite: Making the Initial Settings for Alexa with Sony | Music Center Playing Music with the TIDAL App Prerequisite: Making the Initial Settings for Chromecast built-in...
  • Page 106 When connecting to a network that does not appear in the list, select [New connection registration] and follow the on-screen instructions. Enter the security key (or password) using the software keyboard, and then select [Enter]. The speaker system starts connecting to the network. 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 107 Setting up a Wireless Network Connection Using Sony | Music Center Sony | Music Center can connect the speaker system to the same wireless network as that of the mobile device. For details, follow the instruction of the app or refer to the following URL.
  • Page 108 [Setup] - [Advanced Settings] on the home menu. Select [Network Settings]. Make sure that [Wi-Fi Connection] is set to [On]. Select [Internet Settings] - [Next]. Select [Use Apple Setup]. Operate the iOS device by following the on-screen instructions. 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 109 HT-A7000 Prerequisite: Making the Initial Settings for Alexa with Sony | Music Center With Sony | Music Center, you can play music from Amazon Music or link the speaker system with an Amazon Alexa Built-in device. To prepare the speaker system and mobile device, connect the mobile device by Wi-Fi to the same network as that of the speaker system, and register the speaker system to an Amazon account.
  • Page 111 Help Guide Sound Bar HT-A7000 Audio Formats Available for Playback by Audio Casting Protocol Audio formats available for playback vary depending on the audio casting protocol. On the Amazon Music app for Android OS: 360 Reality Audio 2-channel audio Alexa Cast Cast icon On the Amazon Music app for iOS: 360 Reality Audio...
  • Page 112 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 113 360 Reality Audio playback. With Sony | Music Center, you can check the streaming services that provide 360 Reality Audio compatible music. On Sony | Music Center, select the speaker system and then select [Settings] - [About 360 Reality Audio] - [Next].
  • Page 114 The specifications and design of the app may change without notice. Related Topic Audio Formats Available for Playback by Audio Casting Protocol 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 115 Not all of the Amazon Alexa functions are available on the speaker system. Hint Use Sony | Music Center to deregister the speaker system from the Amazon account. Even if you deregister an account on the Alexa app, the speaker system will not recognize that the account has been deregistered.
  • Page 116 When you select either 2-channel audio or 360 Reality Audio compatible music, [360RAcast] appears. Note With Sony | Music Center, you can check the streaming services that provide 360 Reality Audio compatible music. On Sony | Music Center, select the speaker system and then select [Settings] - [About 360 Reality Audio] - [Next].
  • Page 117 This speaker system is compatible with a Google Assistant-enabled device with Chromecast built-in so you can control your music with your voice. Simply link the speaker system to the Google Home app on your mobile device. For details, refer to the Google Home app. 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 118 Home). Note With Sony | Music Center, you can check the streaming services that provide 360 Reality Audio compatible music. On Sony | Music Center, select the speaker system and then select [Settings] - [About 360 Reality Audio] - [Next].
  • Page 119 When you have played music on Spotify on the speaker system, the music that was played with Spotify is resumed. Note The Spotify app may not be available in some countries/regions. Related Topic [System Settings] 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 120 If you add the speaker system to the Home app on the iOS device, you can stream music to the speaker system by talking to Siri. Note Since the speaker system does not have a microphone, you cannot talk to the speaker system to operate it. Not all features of Siri are available on the speaker system. 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 121 Operate by following the Sony | Music Center screen. Note Use Sony | Music Center of the latest version. If you cannot connect the speaker system and a BLUETOOTH device via the BLUETOOTH function, uninstall Sony | Music Center and try to connect via the BLUETOOTH function again.
  • Page 122 Listen to music on a PC by using Sony | Music Center. You can play music files stored on the PC by operating Sony | Music Center that is installed to a mobile device such as a smartphone or tablet. For details of Sony | Music Center, refer to the following URL.
  • Page 123 Related Topic Setting up a Wireless Network Connection on the Home Menu Setting up a Wireless Network Connection Using Sony | Music Center Setting up a Wi-Fi Connection Using an iOS Device 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 124 2-channel sound using virtual processing. When the input source does not contain much surround sound, the surround sound from the optional rear speakers may be difficult to hear. REAR (rear speakers volume) +/– does not work when the optional rear speakers are not connected. 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 125 The Immersive Audio Enhancement setting does not appear on the TV screen while the TV input is selected. In this case, you can check the Immersive Audio Enhancement setting in the front panel display. Depending on the source, such as Dolby Atmos, this setting is always set to ON and cannot be changed. 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 126 The sound mode does not appear on the TV screen while the TV input is selected. In this case, you can check the sound mode in the front panel display. Depending on the combination of the sound mode setting and sound source, the effect of [Sound Field Optimization] may not be applied. 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 127 The voice mode setting does not appear on the TV screen while the TV input is selected. In this case, you can check the voice mode setting in the front panel display. When the BLUETOOTH device is connected in BLUETOOTH transmission mode, the voice mode is disabled. 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 128 The night mode setting does not appear on the TV screen while the TV input is selected. In this case, you can check the night mode setting in the front panel display. When the BLUETOOTH device is connected in BLUETOOTH transmission mode, the night mode is disabled. 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 129 The adjusting time appears in the front panel display. Adjust the delay using (up)/ (down), then press (enter). You can adjust from 0 msec to 300 msec in 25 msec increments. Press OPTIONS. The options menu in the front panel display turns off. 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 130 You can adjust from 0 msec to 300 msec in 25 msec increments. Hint If your TV has a function that adjusts the delay between the picture and sound, use it for adjustment. For details, refer to the operating instructions of the TV. 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 131 The audio signal does not appear on the TV screen while the TV input is selected. In this case, you can check the audio signal in the front panel display. Related Topic Connecting a TV Compatible with ARC/eARC Connecting a TV That Is not Compatible with ARC/eARC 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 132 Adjust the dialog volume using (up)/ (down), then press (enter). You can adjust from 0.0 dB to 6.0 dB in 1.0 dB increments. Press OPTIONS. The options menu in the front panel display turns off. 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 133 The options menu appears on the TV screen. Select [DTS Dialog Control]. Adjust the dialog volume using (up)/ (down), then press (enter). You can adjust from 0.0 dB to 6.0 dB in 1.0 dB increments. 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 134 To enable the Control for HDMI function of a TV or Blu-ray Disc player, refer to their operating instructions. If you enable the Control for HDMI (“BRAVIA” sync) function when using a TV manufactured by Sony, the Control for HDMI function of the speaker system is also enabled automatically.
  • Page 135 Sync Menu on the TV. Note Some Sony TVs support the Sync Menu. Refer to the operating instructions of your TV to see if your TV supports the Sync Menu. Language follow When you change the language for the on-screen display of the TV, the speaker system’s on-screen display language is also changed.
  • Page 136 “BRAVIA” Sync Function “BRAVIA” Sync is an extended function developed by Sony based on the Control for HDMI function. By connecting “BRAVIA” Sync-compatible devices such as a TV or a Blu-ray Disc player using an HDMI cable, you can control the devices by interlocking them with each other.
  • Page 137 In this case, the brightness of the front panel display and indicators are the same as [Dimmer: Dark]. The display mode does not appear on the TV screen while the TV input is selected. In this case, you can check the display mode in the front panel display. 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 138 Check that you have made the following settings: [Setup] - [Advanced Settings] - [HDMI Settings] - [Standby Through] is set to [Off]. [Setup] - [Advanced Settings] - [System Settings] - [Network/Bluetooth Standby] is set to [Off]. 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 139 [Easy Initial Setup]: Performs the basic initial settings including the speaker settings and network settings. [Easy Sound Setup]: Performs the basic speaker settings for optimizing the surround sound for your environment. [Easy Network Setup]: Performs the basic network settings. Perform settings by following the on-screen instructions. 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 140 [System Settings]: Makes the speaker system-related settings. [Network Settings]: Makes detailed settings for the Internet. [Resetting]: Resets the speaker system to the factory default settings. [Software Update]: Updates the software of the speaker system or optional subwoofer/rear speakers. 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 141 Help Guide Sound Bar HT-A7000 [Speaker Settings] [Speaker Settings Information] You can apply the [Sound Field Optimization] measured value, or the [Manual Speaker Settings] value to speaker settings. To use this setting, execute [Sound Field Optimization] and disable [360 Spatial Sound Mapping]. [Sound Field Optimization value]: Applies the [Sound Field Optimization] measured value to speaker settings.
  • Page 142 [Rear Speaker (L)](*2): Sets the optional left rear speaker distance. [Rear Speaker (R)](*2): Sets the optional right rear speaker distance. This item appears when using the optional subwoofer. This item appears when using the optional rear speakers. [Level] Adjust the sound level of the speakers. You can set the value from -6.0 dB to 6.0 dB (0.5 dB step).
  • Page 143 Depending on the Immersive Audio Enhancement or sound mode settings, sound may not be output from the TV. When [Setup] - [Advanced Settings] - [Audio Settings] - [Sound Effect] is set to a setting other than [Sound Mode On], sound is not output from the TV. 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 144 Help Guide Sound Bar HT-A7000 [Audio Settings] [360 Spatial Sound Mapping] Creates an amazing 360 Spatial Sound experience that makes the sound feel more spacious as if there are more speakers in the room. Connect the optional rear speakers to use this setting. [On]: Enables the [360 Spatial Sound Mapping] function.
  • Page 145 [On]: Adjusts the volume automatically. [Off]: Off Note Advanced Auto Volume function is not suitable for listening to music. Related Topic Setting the Sound Effect That Is Tailored to Sound Sources (Sound Mode) Enjoying Immersive Surround Experience (IMMERSIVE AE) 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 146 [On]: Signals are always output from the speaker system’s HDMI OUT (TV (eARC/ARC)) jack when the speaker system is not turned on. If you connect a TV other than those manufactured by Sony, we recommend that you select this setting.
  • Page 147 Picture-in-Picture (PIP)/Picture-by-Picture (PBP) display of the TV, select [On] for this setting. [Off]: When the TV input is selected on the speaker system, the picture from the HDMI input is not output to the TV. 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 148 Help Guide Sound Bar HT-A7000 [Bluetooth Settings] [Bluetooth Mode] You can enjoy content from a BLUETOOTH device by using this speaker system or listen to sound from this speaker system by using BLUETOOTH compatible headphones. [Receiver]: This speaker system is in receiver mode, which enables it to receive and output audio from the BLUETOOTH device.
  • Page 149 Note When connecting a BLUETOOTH device, the [Wireless Playback Quality] setting cannot be changed. 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 150 Help Guide Sound Bar HT-A7000 [System Settings] [Language] You can select the language you want for the speaker system on-screen display. [IR-Repeater] [On]: Remote signals for the TV are sent from the rear of the bar speaker. [Off]: Turns off the function. [Network/Bluetooth Standby] [On]: You can turn the speaker system on via the network or BLUETOOTH function.
  • Page 151 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 152 Help Guide Sound Bar HT-A7000 [Network Settings] [Wi-Fi Connection] [On]: Enables Wi-Fi connection of the speaker system. [Off]: Disables Wi-Fi connection of the speaker system. [Internet Settings] You can set the network settings and check the network connections. [Network Connection Status] You can display the current network connection status.
  • Page 153 You can set sharing of usage data and confirm the Chromecast built-in feature. [Share usage data] [On]: Provides information related to the use of the cast feature to Google. [Off]: Off [About Chromecast built-in] Displays the reference URLs for the Chromecast built-in feature. 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 154 Sound Bar HT-A7000 [Resetting] You can reset the speaker system settings to the factory default by selecting the group of settings. All the settings within the group will be reset. Related Topic Resetting the Speaker System 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 155 Help Guide Sound Bar HT-A7000 [Software Update] You can update the software of the speaker system or optional subwoofer/rear speakers. Related Topic Updating the Software 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 156 By updating your software to the latest version, you can take advantage of the newest functions. For information about update functions, visit the following website: For customers in Americas https://www.sony.com/am/support For customers in Europe https://www.sony.eu/support For customers in Asia-Pacific, Oceania, Middle East, and Africa https://www.sony-asia.com/support...
  • Page 157 You can perform [USB Update] by pressing and holding the BLUETOOTH and (power) button on the bar speaker for 7 seconds. If updating of the optional subwoofer or rear speakers does not work, move them to a location near the bar speaker and update. 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 158 1. Search for the cause and solution of the issue by referring to these Help Guide or Operating Instructions. The troubleshooting method is listed in “Troubleshooting.” 2. Search for the cause and solution of the issue on the Sony support site. Sony support site provides latest support information and Frequently Asked Questions.
  • Page 159 The speaker system does not power up. Check that the AC power cord (mains lead) is connected securely. Disconnect the AC power cord (mains lead) from the wall outlet (mains), and then reconnect after several minutes. 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 160 Depending on the TV, if the sound was output from the speakers of the TV the previous time, the speaker system may not turn on by interlocking with the TV power even when the TV is turned on. 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 161 [Setup] - [Advanced Settings] - [HDMI Settings] - [Standby Linked to TV]. When [Standby Linked to TV] is set to [On] or [Auto], the speaker system turns off automatically when you turn off the TV. 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 162 TV, set [Standby Linked to TV] to [On]. The TV must support the Control for HDMI function. For details, refer to the operating instructions of your TV. 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 163 The speaker system cannot be turned off. The speaker system may be in demo mode. To cancel demo mode, reset the speaker system. Press and hold (power) and – (volume) on the bar speaker for more than 5 seconds. 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 164 [Setup] - [Advanced Settings] - [HDMI Settings] - [HDMI Signal Format] - [HDMI IN 1]/[HDMI IN 2]. The speaker system is connected to an input device that is not HDCP (High-bandwidth Digital Content Protection) compliant. In this case, check the specifications of the connected device. 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 165 There is an interference of the frequency band between the wireless LAN and the wireless connection of the optional speakers. Switch the band of the wireless LAN connection of the TV or device that is playing an image to 2.4 GHz. 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 166 3D content from the HDMI IN 1/HDMI IN 2 jack does not appear on the TV screen. Depending on the TV or video device, 3D content may not appear. Check the supported HDMI video format. Related Topic Supported HDMI Video Formats 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 167 ARC, connect the optical digital output jack on the TV and the TV IN (OPT) jack on the speaker system with an optical digital cable. Related Topic Supported HDMI Video Formats 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 168 Help Guide Sound Bar HT-A7000 An image is not displayed on the entire TV screen. The aspect ratio on the media is fixed. 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 169 Turn on the speaker system, and then switch the input for the device playing. If connected to devices other than those manufactured by Sony that support the Control for HDMI function, set [Setup] - [Advanced Settings] - [HDMI Settings] - [Standby Through] to [On].
  • Page 170 [Setup] - [Advanced Settings] - [HDMI Settings] - [HDMI Signal Format] - [HDMI IN 1]/[HDMI IN 2] according to the video format that is supported by the AV device. Related Topic Supported HDMI Video Formats 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 171 Help Guide Sound Bar HT-A7000 The speaker system cannot connect to a TV with the BLUETOOTH function. When you connect the speaker system and TV with an HDMI cable, the BLUETOOTH connection is canceled. 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 172 Connecting a TV Compatible with ARC/eARC Connecting a TV That Is not Compatible with ARC/eARC Connecting an AV Device Compatible with the 2K/4K Video Format Connecting an AV Device Compatible with the 8K Video Format 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 173 Turn on the speaker system, and then switch the input for the device playing. If connected to devices other than those manufactured by Sony that support the Control for HDMI function, set [Setup] - [Advanced Settings] - [HDMI Settings] - [Standby Through] to [On].
  • Page 174 When you connect the speaker system and TV with the TV center speaker mode cable and set [Setup] - [Advanced Settings] - [Speaker Settings] - [TV Center Speaker Settings] - [TV Center Speaker Mode] to [On], the center part of the speaker system sound is output from the TV. 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 175 If you do not want to change the sound mode automatically, set the sound mode to a setting other than [Auto Sound]. Related Topic Setting the Sound Effect That Is Tailored to Sound Sources (Sound Mode) 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 176 A time gap between the sound and picture may occur depending on the sound source. If your TV has a function that delays the image, use it for adjustment. For details, refer to the operating instructions of your TV. Related Topic When Watching the TV When Watching Another Device 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 177 When you play content compatible with copyright protection technology (HDCP), sound may not be output from the speaker system. Change the setting of [Setup] - [Advanced Settings] - [HDMI Settings] - [HDMI Signal Format] - [HDMI IN 1]/[HDMI IN 2]. 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 178 To play multi-channel audio, check the digital audio output setting on the device connected to the speaker system. For details, refer to the operating instructions of the connected device. 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 179 If a device that generates electromagnetic radiation, such as a wireless LAN device or a microwave oven is nearby, move the speaker system away from the device. Refer to the operating instructions of the optional rear speakers/subwoofer. 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 180 When [Sound Effect] is set to [Dolby Speaker Virtualizer], some speakers may not output sound depending on the input content. Sound is not output from the optional rear speakers when Dual Mono audio is being played. 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 181 If there is any obstacle between speakers or the microphone for measurement of the speaker is blocked by an obstacle, Sound Field Optimization cannot be performed properly. Remove it if there is any obstacle between speakers or in front of speakers. 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 182 If the USB device is connected via a USB hub or cable, disconnect it and connect the USB device directly to the speaker system. When connecting a WALKMAN® or smartphone, its internal storage or external storage (such as a memory card) may not be recognized. 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 183 Make sure this speaker system is not receiving interference from a wireless LAN device, other 2.4 GHz wireless devices, or a microwave oven. If a device that generates electromagnetic radiation is nearby, move the device away from this speaker system. 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 184 Pair this speaker system and the BLUETOOTH device again. You may need to cancel the pairing with this speaker system using your BLUETOOTH device first. Pairing information may be deleted. Perform the pairing operation again. Related Topic Listening to Music by Pairing the Mobile Device That Is Connected for the First Time 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 185 Switch the wireless LAN frequency of any nearby wireless LAN router or PC to the 5 GHz range. Increase the volume on the connected BLUETOOTH device. Related Topic Listening to Music by Pairing the Mobile Device That Is Connected for the First Time 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 186 Make sure this speaker system is not receiving interference from a wireless LAN device, other 2.4 GHz wireless devices, or a microwave oven. If a device that generates electromagnetic radiation is nearby, move the device away from this speaker system. 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 187 BLUETOOTH headphones with this speaker system first. Pairing information may be deleted. Perform the pairing operation again. Related Topic Listening to Music by Pairing the Mobile Device That Is Connected for the First Time Listening to Sound by Pairing with Headphones 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 188 [Setup] - [Advanced Settings] - [Bluetooth Settings] - [Wireless Playback Quality] to [LDAC Stable Connection (Auto)] or [SBC Stable Connection (Auto)]. Some content may not be output due to content protection. Related Topic Listening to Music by Pairing the Mobile Device That Is Connected for the First Time 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 189 Help Guide Sound Bar HT-A7000 The BLUETOOTH connection with the headphones becomes disconnected. When using Chromecast built-in, the headphones cannot connect to the speaker system via the BLUETOOTH function. 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 190 Move the speaker system away from such devices, or turn off such devices. The wireless LAN connection may become unstable depending on the usage environment, especially while using the BLUETOOTH function of the speaker system. In this case, adjust the usage environment. 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 191 Press OPTIONS on the remote control to update the list. If the wireless LAN router you want is still not detected, select [New connection registration] from the network list, then input a network name (SSID) manually. 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 192 Help Guide Sound Bar HT-A7000 You cannot connect the speaker system to the Internet. Check the wireless LAN connection. Restart the wireless LAN router. 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 193 Remove any obstacles in the path between the remote control and the speaker system. Replace both batteries in the remote control with new ones if they are weak. Make sure you are pressing the correct button on the remote control. Related Topic Bar Speaker 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 194 Help Guide Sound Bar HT-A7000 TV remote control does not work. This problem might be solved by enabling the IR repeater function. Related Topic When the TV Remote Control Does not Work 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 195 [Setup] - [Advanced Settings] - [Speaker Settings] - [Wireless Speaker Settings] - [RF Channel] setting from [Off] to [On], it may take 1 minute for the sound to be output. Refer to the operating instructions of the optional rear speakers/subwoofer. 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 196 [Off], and then change to [On] again. Switch the network connection of the TV or Blu-ray Disc player from wireless to wired. [Setup] - [Advanced Settings] - [Speaker Settings] - [Wireless Speaker Settings] - [Wireless Playback Quality] to [Connection]. 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 197 Connecting a TV Compatible with ARC/eARC Connecting a TV That Is not Compatible with ARC/eARC Connecting an AV Device Compatible with the 2K/4K Video Format Connecting an AV Device Compatible with the 8K Video Format 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 198 [PRTCT] flashes in the front panel display for 5 seconds and the speaker system is turned off. Disconnect the AC power cord (mains lead) and make sure nothing is obstructing the ventilation holes of the speaker system. 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 199 For the optional subwoofer, disconnect the AC power cord (mains lead) and make sure nothing is obstructing the ventilation holes of the optional subwoofer, then restart the speaker system. If they are reconnected properly, the display in the front panel display returns to the normal display. 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 200 [HIGH], [TEMP], and [ERROR] appear alternately for 2 seconds each in the front panel display, [STANDBY] appears in the front panel display, then the speaker system is turned off. High-temperature is detected in the speaker system. Press (power) to restart the speaker system. 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 201 [BT TX] appears in the front panel display. [Setup] - [Advanced Settings] - [Bluetooth Settings] - [Bluetooth Mode] to [Receiver]. [BT TX] appears in the front panel display if [Bluetooth Mode] is set to [Transmitter]. 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 202 Move the bar speaker away from the TV within a range that allow those parts to operate properly. For the locations of the sensors and remote control receiver, refer to the operating instructions of the TV. 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 203 Help Guide Sound Bar HT-A7000 Wireless functions (wireless LAN, the BLUETOOTH function, or optional subwoofer/rear speakers) are unstable. Do not place metal objects other than a TV around the speaker system. 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 204 Help Guide Sound Bar HT-A7000 Music that you are not familiar with suddenly plays. The pre-installed sample music may have been played. Press (input select) on the bar speaker to stop playback. 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 205 The speaker system may be in demo mode. To cancel demo mode, reset the speaker system. Press and hold (power) and – (volume) on the bar speaker for more than 5 seconds. 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 206 Spotify cannot be played with the MUSIC SERVICE button, or cannot be played on the way of playback. Play music on Spotify on the speaker system by using the Spotify Connect function on the Spotify app of the mobile device. 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 207 Sound Bar HT-A7000 The speaker system restarts. When connecting to a TV with a resolution that is different from that of the speaker system, the speaker system may restart to reset the picture output setting. 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 208 (power) and – (volume) on the bar speaker for more than 5 seconds. The settings return to their initial status. Note By resetting, the link with the optional subwoofer and rear speakers may be lost. In this case, reconnect them by referring to their operating instructions. 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 209 The speaker system cannot recognize a file/folder depending on the name/meta-data. Some USB devices may not work with this speaker system. The speaker system can recognize Mass Storage Class (MSC) devices (such as flash memory). 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 210 – – DTS-HD Master Audio – – DTS:X – – Note The HDMI IN 1/HDMI IN 2 jack does not support audio formats that contain copy protections, such as Super Audio CD or DVD- Audio. 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 211 Help Guide Sound Bar HT-A7000 Supported HDMI Video Formats Video formats supported by this speaker system are as follows. 8K 24/25/30/50/60 Hz 4K 24/25/30/50/60/100/120 Hz 1080p 24/25/30/50/60/100/120 Hz 1080i 50/60 Hz 720p 24/30/50/60 Hz 576p 50 Hz 480p 60 Hz About the [HDMI Signal Format] setting When [Setup] - [Advanced Settings] - [HDMI Settings] - [HDMI Signal Format] is set to [Enhanced format (4K120,...
  • Page 212 BT.2020 color space is a new wider color standard that is defined for ultra-high definition television systems, etc. HDR is an emerging video format that can display a wider range of brightness levels. The speaker system is compatible with HDR10, HLG (Hybrid Log-Gamma), and Dolby Vision. 5-024-835-11(5) Copyright 2021 Sony Corporation...
  • Page 213 BLUETOOTH technology. Sony cannot be held liable in any way for damages or other loss resulting from information leaks during communication using BLUETOOTH technology.
  • Page 214 The BLUETOOTH® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Sony Corporation is under license. Other trademarks and trade names are those of their respective owners. The terms HDMI, HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.
  • Page 215 This offer is valid to anyone in receipt of this information. Please note that Sony cannot answer or respond to any inquiries regarding the content of this source code. “DSEE Extreme” is a trademark of Sony Corporation. “TRILUMINOS” and “TRILUMINOS” logo are a registered trademark of Sony Corporation.

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