Troubleshooting - Philips HU5930 User Manual

7

Troubleshooting

This chapter summarizes the most common problems you could encounter with the appliance. If you
are unable to solve the problem with the information below, contact the Consumer Care Center in
your country.
Problem
The appliance does
not work even though
it is plugged in..
The appliance does
not work even though
it is switched on.
There are some
white deposits on the
NanoCloud rotary
humidification wick.
No air comes out of
the air outlet.
The airflow that
comes out of the air
outlet is significantly
weaker than before.
It takes a long time
to reach the target
humidity level.
I do not see water
vapor coming out
of the appliance. Is it
working?
12 EN
Possible solution
•
The filter replacement light
replaced the NanoProtect filter, and the appliance is now locked. In this
case, replace the filter and reset the filter lifetime counter.
•
The water refill light
installed and there is enough water in the water tank.
The appliance is working but the buttons are not responsive. Check if the
child lock is on.
The white deposits are called scale and they consist of minerals from the
water. Scale on the NanoCloud rotary humidification wick affects the
humidifying performance, however it does not harm your health. Follow the
cleaning instructions in the user manual.
Plug the appliance into the power supply and switch on.
•
The pre-filter is dirty. Clean the pre-filter (see the chapter "Cleaning").
•
Make sure that you have removed all packaging material of the
NanoProtect filter.
NanoCloud technology evenly distributes invisible water vapour into your
room. In dry conditions moisture from the Air Washer will be absorbed by
walls, furniture, and other items in your room. Ventilation of dry outside air
will also increase the time it takes to reach the target humidity.
When mist is very fine, it is invisible. The appliance has a NanoCloud
humidification technology, which produces healthy humid air from the
outlet area without formation of water mist. Therefore, you cannot see the
mist.
has been flashing but you have not
flashes. Make sure the water tank is properly