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Summary of Contents for Getac T800 Plus
- Page 1 T800 USER MANUAL Rugged Mobile Computing Solution...
- Page 2 All brand and product names are trademarks or registered trademarks of their respective companies. NOTE The information in this manual is subject to change without notice. For the latest version of the manual, please visit the Getac website at www.getac.com.
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Page 3: Table Of Contents
Table of Contents Chapter 1 Getting Started ..............1 Getting the Tablet PC Running ..........2 Unpacking ................2 Installing the SIM Card (Optional) ........3 Connecting to AC Power ............4 Using the Tether ..............5 Turning On and Off the Tablet PC ........6 Taking a Look at the Tablet PC .......... - Page 4 Advanced Menu ..............42 Security Menu ..............43 Boot Menu ................44 Exit Menu ................44 Chapter 6 Using Getac Software ............ 45 OSD Control Panel ..............46 G-Manager ................47 Using the Barcode Reader (Optional) ........49 Chapter 7 Care and Maintenance ...........
- Page 5 BT Wireless Transmission Problems ........59 Display Problems ..............60 Hardware Device Problems ..........60 Power Management Problems ........... 61 Sensor Problems ..............61 Software Problems .............. 62 Sound Problems ..............63 Startup Problems ..............63 WAN Problems ..............63 Other Problems ..............
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Page 6: Chapter 1 Getting Started
Chapter 1 Getting Started Congratulations on purchasing this rugged Tablet PC. This chapter first tells you step by step how to get the Tablet PC up and running. Then, you will find a section briefly introducing the external components of the Tablet PC. -
Page 7: Getting The Tablet Pc Running
Getting the Tablet PC Running Unpacking NOTE: This packing list applies to standard models. Select models may have different items. After unpacking the shipping carton, you should find these standard items: T800 Tablet PC AC adapter AC power cord ... -
Page 8: Installing The Sim Card (Optional)
Installing the SIM Card (Optional) 1. Locate the SIM card cover. Remove the cover by unfastening 4 screws. 2. Noting the orientation, slide the SIM card into place. 3. Replace the cover and secure with 4 screws. -
Page 9: Connecting To Ac Power
Connecting to AC Power CAUTION: Use only the AC adapter included with your Tablet PC. Using other AC adapters may damage the Tablet PC. NOTE: The battery pack is shipped to you in power saving mode that protects it from charging/discharging. -
Page 10: Using The Tether
Using the Tether A tether is provided for attaching the stylus to your Tablet PC. 1. Insert one of the tether’s loop ends through the hole of the stylus (as indicated by below). Then, insert the other end through the first loop ... -
Page 11: Turning On And Off The Tablet Pc
Turning On and Off the Tablet PC Turning On Press the power button ( ). The Windows operating system should start. Turning Off When you finish a working session, you can stop the system by turning off the power or leaving it in Sleep or Hibernation mode: To... -
Page 12: Taking A Look At The Tablet Pc
Taking a Look at the Tablet PC NOTE: Depending on the model you purchased, the appearance of your Tablet PC may not be exactly the same as those shown in this manual. CAUTION: You need to open the protective covers to access the connectors or devices inside. - Page 13 Component Description See Also Indicators Power Lights blue when the power is on. Blinks blue when the system is in Sleep mode. Lights amber when the battery is being P. 28 Battery charged. Lights green when charging is completed. Blinks green to indicate the battery’s built-in high temperature protection mechanism is activated.
- Page 14 Component Description See Also Can be changed to another set of predefined P. 47 functions using G-Manager. Provides a keyboard key function for specific P. 70 occasions. P2 Button Opens or closes the OSD Control Panel. P. 46 When pressed longer: P.
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Page 15: Rear Components
Rear Components Component Description See Also Expansion Connects to a proprietary snap-on module Connector such as: - Second battery pack - RFID and smart card reader - Magnetic stripe card and smart card reader SIM Card Cover Inside is the SIM card slot (optional). P. -
Page 16: Top Components
Top Components Component Description See Also Tether Holder For holding a tether (such as the stylus P. 5 tether). There is one holder at each corner of the Tablet PC. None Or can be one of the below components depending on your model: Serial Port Connects a serial device. -
Page 17: Bottom Components
Bottom Components Component Description See Also Antenna Pass- Connects to the docking station for using through external GPS/WLAN/WWAN antenna. (optional) WWAN WLAN Docking Connects to the docking station (available Connector as an option). Power Connector Connects the AC adapter. P. - Page 18 Component Description See Also Combo Audio Connects a set of headphones or external P. 36 Connector speakers with amplifier. Supports a headset microphone with 4-pole TRRS 3.5mm jack.
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Page 19: Operating Your Tablet Pc
Chapter 2 Operating Your Tablet PC This chapter provides information about the use of the Tablet PC. If you are new to Tablet PCs, reading this chapter will help you learn the operating basics. If you are already a computer user, you may choose to read only the parts containing information unique to your Tablet PC. -
Page 20: Navigating On The Screen
Navigating on the Screen The screen of your Tablet PC is touch-sensitive. You can control the location of the cursor/pointer on the screen using the included stylus or your finger to communicate with the Tablet PC. CAUTION: Do not use a sharp object such as a ballpoint pen or pencil on the touchscreen. - Page 21 The following table shows how you use the touchscreen to obtain equivalent mouse functions. Equivalent Term/Action Mouse Function Tap: Touch the screen once. Click/Point Double-tap: Touch the screen twice rapidly. Double-click Tap and hold: Tap and hold until a popup menu Right-click appears.
- Page 22 Actions Gestures Descriptions = finger down; = finger up) Rotate Use rotating to move a picture or other item on the screen in a circular direction (clockwise or counter- clockwise). The gesture Move two fingers in opposing works in applications directions.
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Page 23: Using The Dual Mode Display (Optional)
Using the Dual Mode Display (Optional) Dual mode display (if your model has the feature) incorporates both touchscreen and digitizer functions. The display is set to Touchscreen mode by default. Touchscreen mode provides all the functionalities that an ordinary touchscreen has. When the Tablet PC receives signals from the digitizer pen, the display automatically switches to Digitizer mode. -
Page 24: Using The Network Features
Using the Network Features Using the LAN (Optional) To connect the network cable to the LAN module (if your model has the feature), connect one end of the LAN cable to the RJ-45 connector on the Tablet PC and the other end to the network hub. Using the WLAN The WLAN (Wireless Local Area Network) module supports IEEE 802.11ac, compatible with 802.11a/b/g/n. - Page 25 To turn off the WLAN radio: You can turn off the WLAN radio the same way you turn it on. If you want to quickly turn off all wireless radio, simply switch on Airplane mode. Connecting to a WLAN Network 1.
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Page 26: Using The Bt Feature
Using the BT Feature The BT technology allows short-range wireless communications between devices without requiring a cable connection. Data can be transmitted through walls, pockets and briefcases as long as two devices are within range. Turning On/Off the BT Radio To turn on the BT radio: 1. - Page 27 4. Select the device you want to connect from the search results. 5. Depending on the type of BT device that you want to connect to, you will need to enter the pertinent information. For detailed information on using the BT feature, see Windows’ online Help.
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Page 28: Using The Wwan Feature (Optional)
Using the WWAN Feature (Optional) A WWAN (Wireless Wide Area Network) uses mobile telecommunication cellular network technologies to transfer data. The WWAN module of your Tablet PC supports 3G and 4G LTE. NOTE: Your model only supports data transmission. Voice transmission is not ... -
Page 29: Setting Up A Wwan Connection
Setting up a WWAN Connection 1. Make sure that the SIM card is inserted and the WWAN function is enabled (as described above). 2. Start the WWAN utility software (Skylight). 3. You need to configure the software to match your mobile network operator. - Page 30 5. From the list, select the name that matches your operator and firmware. • For the US region : EM/MC7355 firmware is required. The supported operators include ATT, Bell, Roger, Sprint, Telus, and Verizon. If your operator is not one of them, select Generic_US_7355 in the list. •...
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Page 31: Chapter 3 Managing Power
Chapter 3 Managing Power Your Tablet PC operates either on external AC power or on internal battery power. This chapter tells you how you can effectively manage power. To maintain optimal battery performance, it is important that you use the battery in the proper way. -
Page 32: Ac Adapter
AC Adapter CAUTION: The AC adapter is designed for use with your Tablet PC only. Connecting the AC adapter to another device can damage the adapter. The AC power cord supplied with your Tablet PC is for use in the country ... -
Page 33: Battery Pack
Battery Pack The battery pack is the internal power source for the Tablet PC. It is rechargeable using the AC adapter. NOTE: Care and maintenance information for the battery is provided in the “Battery Pack Guidelines” section in Chapter 7. Charging the Battery Pack NOTE: Charging will not start if the battery’s temperature is outside the allowed... -
Page 34: Initializing The Battery Pack
Initializing the Battery Pack You need to initialize a new battery pack before using it for the first time or when the actual operating time of a battery pack is much less than expected. Initializing is the process of fully charging, discharging, and then charging. It can take several hours. -
Page 35: Battery Low Signals And Actions
Battery Low Signals and Actions The battery icon changes appearance to display the current state of the battery. Battery Icon Battery Level Description Discharging The icon shows the charge remaining in 10-percent increments until the charge reaches the low-battery level. The battery charge has reached the low- battery level. -
Page 36: Replacing The Battery Pack
Replacing the Battery Pack CAUTION: There is danger of explosion if the battery is incorrectly replaced. Replace the battery only with the Tablet PC manufacturer’s battery. Discard used batteries according to the dealer’s instructions. Do not attempt to disassemble the battery pack. ... -
Page 37: Second Battery Pack (Optional)
4. Slide the three latches to the locked position ( CAUTION: Make sure all the latches are correctly locked, not revealing the underneath red part. Correct Incorrect (revealing red part) Second Battery Pack (Optional) You can purchase a second battery pack, designed as a snap-on module, for extra battery power. -
Page 38: Power-Saving Tips
Power-Saving Tips Aside from enabling your Tablet PC’s power saving mode, you can do your part to maximize the battery’s operating time by following these suggestions. Do not disable Power Management. Decrease the LCD brightness to the lowest comfortable level. ... -
Page 39: Expanding Your Tablet Pc
Chapter 4 Expanding Your Tablet PC You can expand the capabilities of your Tablet PC by connecting other peripheral devices. When using a device, be sure to read the instructions accompanying the device together with the relevant section in this chapter. -
Page 40: Connecting A Usb Device
Connecting a USB Device Your Tablet PC has a USB 3.0 port for connecting a USB device, such as a digital camera, scanner, printer, modem, and mouse. USB 3.0 supports a transfer rate up to 5 Gbit/s. -
Page 41: Connecting An Audio Device
Connecting an Audio Device For higher audio quality, you can send sound through an external audio device. The audio combo connector is the “4-pole TRRS 3.5mm” type (Apple iPhone Recessed) so you can connect a compatible headset microphone. SAFETY WARNING: To prevent possible hearing damage, do not listen at high volume levels for long periods. -
Page 42: Connecting An Hdmi Display Monitor
Connecting an HDMI Display Monitor If you want the benefits of a larger display screen with higher resolution, you can connect an external display monitor to your Tablet PC. Your Tablet PC has a micro HDMI connector. HDMI (High-Definition Multimedia Interface) is an audio/video interface that transmits uncompressed digital data and therefore delivers true HD quality. -
Page 43: Connecting A Serial Device (Optional)
Connecting a Serial Device (Optional) If your model has the RS232 serial port, you can connect a serial device such as a serial mouse or serial communication device. -
Page 44: Using Microsd Cards (Optional)
Using MicroSD Cards (Optional) If your model has the microSD card reader, you can use microSD cards for removable storage media. To insert a microSD card: 1. Locate the microSD card reader. Open the cover. 2. Align the card with its connector pointing to the slot and the connector side facing back. -
Page 45: Using Bios Setup
Chapter 5 Using BIOS Setup BIOS Setup Utility is a program for configuring the BIOS (Basic Input/ Output System) settings of the Tablet PC. BIOS is a layer of software, called firmware, that translates instructions from other layers of software into instructions that the computer hardware can understand. -
Page 46: When And How To Use
When and How to Use You need to run BIOS Setup Utility when: You see an error message on the screen requesting you to run BIOS Setup Utility. You want to restore the factory default BIOS settings. You want to modify some specific settings according to the hardware. ... -
Page 47: Menu Descriptions
Menu Descriptions Information Menu The Information menu contains the basic configuration information of the system. There are no user-definable items in this menu. NOTE: The “Asset Tag” information appears when you have entered the asset number for this Tablet PC using the asset management program. The program is provided in the Asset tag folder of the Driver disc. -
Page 48: Security Menu
Graphics Setup DVMT Pre-Allocated sets the amount of pre-allocated (fixed) graphics memory for use by the internal graphics device. Device Configuration enables or disables several hardware components. The items available for setting depend on your model. Screen Tapping for Boot Options sets if tapping the screen during ... -
Page 49: Boot Menu
Restore Factory Defaults resets secure boot variables to manufacturing defaults TPM Setup Menu TPM Support enables or disables TPM (Trusted Platform Module) support. TPM (Trusted Platform Module) enhances platform security by providing a protected space for key operations and other security critical tasks. Change TPM Status allows you to select between No Change and Clear. -
Page 50: Using Getac Software
Chapter 6 Using Getac Software Getac software includes application programs for specific computer components and utility programs for overall management. This chapter briefly describes the programs. -
Page 51: Osd Control Panel
OSD Control Panel The OSD (On Screen Display) Control Panel provides a user-friendly interface for you to quickly activate or operate certain functions on your Tablet PC with a simple tap of the screen. To open the OSD Control Panel, start the program named OSDC. You can also press the P2 button on your Tablet PC to open it. -
Page 52: G-Manager
Monitor the system. View GPS information (select models only). Tap and hold the Getac Utility icon located on Windows taskbar and select G-Manager to start the program. The G-Manager window appears, containing several tabs. NOTE: Depending on your model, the actual items and information... - Page 53 Help For detailed information on the program, see the program’s online help.
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Page 54: Using The Barcode Reader (Optional)
Using the Barcode Reader (Optional) NOTE: For enhanced applications and customization of the module, contact your authorized Getac dealer. If your model has the barcode reader module, you can read barcodes of the following types: Code 39 Code 128 ... - Page 55 Trigger button NOTE: If the code being scanned is highly reflective (e.g., laminated), it may be necessary to tilt the code +5° to prevent unwanted reflection. 3. Upon a successful scan, the system beeps and the scan beam turns off. The decoded barcode data will be entered into your processing software.
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Page 56: Care And Maintenance
Chapter 7 Care and Maintenance Taking good care of your Tablet PC will ensure a trouble-free operation and reduce the risk of damage to your Tablet PC. This chapter gives you guidelines covering areas such as protecting, storing, cleaning, and traveling. -
Page 57: Taking Care Of The Tablet Pc
Taking Care of the Tablet PC Location Guidelines For optimal performance, use the Tablet PC where the recommended temperature is between 0 °C (32 °F) and 50 °C (122 °F). (Actual operating temperature depends on product specifications.) Avoid placing the Tablet PC in a location subject to high humidity, ... -
Page 58: General Guidelines
“Storage Device Retention” service is not available to your Tablet PC model. In case you have to return your Tablet PC to Getac for replacing the storage device and you want to completely erase the hard drive data before returning it, you can use the erasing tool supplied by Getac. For information on the tool, please contact Getac by any of the below ways. -
Page 59: Battery Pack Guidelines
Battery Pack Guidelines Recharge the battery pack when it is nearly discharged. When recharging, make sure that the battery pack is fully charged. Doing so may avoid harm to the battery pack. The battery pack is a consumable product and the following conditions ... -
Page 60: Touchscreen Guidelines
– charging time will be prolonged when the Tablet PC is turned on. To shorten the charging time, it is recommended that you place the Tablet PC in Sleep or hibernation mode. – a low temperature will prolong the charging time as well as hasten the discharge time. -
Page 61: When Traveling
When Traveling Before traveling with your Tablet PC, make a backup of your hard disk data into flash disks or other storage devices. As an added precaution, bring along an extra copy of your important data. Make sure that the battery pack is fully charged. ... -
Page 62: Chapter 8 Troubleshooting
Chapter 8 Troubleshooting Computer problems can be caused by hardware, software, or both. When you encounter any problem, it might be a typical problem that can easily be solved. This chapter tells you what actions to take when solving common computer problems. -
Page 63: Preliminary Checklist
Preliminary Checklist Here are helpful hints to follow before you take further actions when you encounter any problem: Try to isolate which part of the Tablet PC is causing the problem. Make sure that you turn on all peripheral devices before turning on the ... -
Page 64: Solving Common Problems
Solving Common Problems Battery Problems The battery does not charge (Battery indicator does not light amber). Make sure that the AC adapter is properly connected. Make sure that the battery is not too hot or cold. Allow time for the ... -
Page 65: Display Problems
Make sure that both devices are compatible. Display Problems Nothing appears on the screen. During operation, the screen may automatically turn off as a result of power management. Press any key to see if the screen comes back. The brightness level might be too low. -
Page 66: Power Management Problems
Make sure if the device needs any jumper or switch settings. (Refer to the documentation that came with the device.) Check the cables or power cords for correct connections. For an external device that has its own power switch, make sure that the ... -
Page 67: Software Problems
4. Rotate the Tablet PC 360° at least three times around each axis (X, Y, and Z) as shown below. Software Problems An application program does not work correctly. Make sure that the software is correctly installed. If an error message appears on the screen, consult the software ... -
Page 68: Sound Problems
Sound Problems No sound is produced. Make sure that the volume control is not set too low. Increase the volume. Make sure that the sound is not muted. Make sure that the Tablet PC is not in Sleep mode. ... - Page 69 Transmission quality is poor. Your Tablet PC may be in an out-of-range situation. Move your Tablet PC closer to the Access Point or another WLAN device it is associated with. Check if there is high interference around the environment and solve the ...
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Page 70: Other Problems
Use the Web Manager/Telnet of the Access Point to check whether it is connected to the network. Reconfigure and reset the Access Point. I cannot access the network. Make sure that the network configuration is appropriate. Make sure that the user name or password is correct. ... -
Page 71: Resetting The Tablet Pc
Resetting the Tablet PC You may have to reset (reboot) your Tablet PC on some occasions when an error occurs and the program you are using hangs up. If you are sure the operation has stopped and you cannot use the “restart” function of the operating system, reset the Tablet PC. -
Page 72: System Recovery
System Recovery Settings Update & security. You have several options. System Restore This option allows you to restore Windows to an earlier point in time if you have created a restore point. Recover from a drive If you have created a recovery drive on Windows 10, you can use the recovery drive to reinstall Windows Reset this PC... -
Page 73: Using The Driver Disc (Optional)
Using the Driver Disc (Optional) NOTE: You can download the latest drivers and utilities from Getac website http://www.getac.com Support. The Driver disc contains drivers and utilities required for specific hardware in your Tablet PC. Since your Tablet PC comes with drivers and utilities pre-installed, you normally do not need to use the Driver disc. -
Page 74: Appendix A Specifications
Appendix A Specifications NOTE: Specifications are subject to change without any prior notice. Parts Specifications Intel® Cherry Trail-Z8700, 1MB cache BIOS Insyde, Flash EEPROM, supporting UEFI 4GB/8GB LPDDR3 Video Controller UMA - Intel® HD Graphics Display 8.1-inch (16:10) TFT LCD, 1280 x 800 resolution, light Panel sensor, sunlight readable, dimmer mode, 600 Nits Touchscreen... - Page 75 Parts Specifications GPS (option) UART WWAN (option) 3G/4G LTE Camera (option) Front: FHD Rear: 8M pixel, autofocus, LED, video capture Power AC adapter Universal 65 W; input: 100∼240 V, 50/60 Hz; output: Battery pack Lithium-ion Prismatic type, 4-cell Dimension (LxW×D) 227 x 151 x 24 mm (8.93 x 5.94 x 0.94 inch) Weight 880g (1.94 lbs)
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Page 76: Appendix B Regulatory Information
Appendix B Regulatory Information This appendix provides regulatory statements and safety notices on your Tablet PC. NOTE: Marking labels located on the exterior of your Tablet PC indicate the regulations that your model complies with. Please check the marking labels and refer to the corresponding statements in this appendix. -
Page 77: On The Use Of The System
On the Use of the System Class B Regulations Federal Communications Commission Radio Frequency Interference Statement NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. -
Page 78: Ansi Warning
Canada Canadian Department of Communications Radio Interference Regulations Class B Compliance Notice This Class B digital apparatus meets all requirements of the Canada Interference-Causing equipment regulations. Cet appareil numérique de Classe B respecte toutes les exigences du Règlement Canadien sur le matériel brouileur. This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications. -
Page 79: Safety Notices
Safety Notices About the Battery Caution Texts Concerning Lithium Batteries DANISH ADVARSEL! Lithiumbatteri – Eksplosionsfare ved fejlagtig håndtering. Udskiftning må kun ske med batteri af samme fabrikat og type. Levér det brugte batteri tilbage til leverandøren. NORWEGIAN ADVARSEL: Eksplosjonsfare ved feilaktig skifte av batteri. Benytt samme batteritype eller en tilsvarende type anbefalt av apparatfabrikanten. - Page 80 type équivalent recommandé par le constructeur. Mettre au rebut les batteries usagées conformément aux instructions du fabricant. Attention (for USA Users) The product that you have purchased contains a rechargeable battery. The battery is recyclable. At the end of its useful life, under various state and local laws, it may be illegal to dispose of this battery into the municipal waste stream.
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Page 81: On The Use Of The Rf Device
On the Use of the RF Device USA and Canada Safety Requirements and Notices Radio Frequency Interference Requirements and SAR This device meets the government’s requirements for exposure to radio waves. This device is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the U.S. - Page 82 Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. ...
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Page 83: European Union Ce Marking And Compliance Notices
European Union CE Marking and Compliance Notices Statements of Compliance English This product follows the provisions of the European Directive 2014/53/EU. Danish Dette produkt er i overensstemmelse med det europæiske direktiv 2014/53/EU. Dutch Dit product is in navolging van de bepalingen van Europees Directief 2014/53/EU. - Page 84 Spanish Este producto cumple con las normas del Directivo Europeo 2014/53/EU. Swedish Denna produkt har tillverkats i enlighet med EG-direktiv 2014/53/EU. Notices CE Max power: WLAN 2.4G: 16.9 dBm WLAN 5G: 16.3 dBm BT: 5 dBm NFC: -14.3 dBuA/m at 10m WWAN: 31.4 dBm The device is restricted to indoor use only when operating in the 5150 to 5350 MHz frequency range.
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Page 85: User Notification Of Take-Back Service
Getac-brand products for free. Getac understands the institutional customers will likely be recycling multiple items at once and as such. Getac wants to make the recycling process for these larger shipments as streamlined as possible. Getac works with recycling vendors with the highest standards for protecting our environment, ensuring worker safety, and complying with global environmental laws. -
Page 86: Energy Star 6.1
® Please reference ENERGY STAR related information from http://www.energystar.gov. ® As an ENERGY STAR Partner, Getac Technology Corporation has determined ® that this product meets the ENERGY STAR guidelines for energy efficiency. ® An ENERGY STAR qualified computer uses 70 % less electricity than computers without enabled power management features. - Page 87 Getac Product Compliance ® ® All Getac products with ENERGY STAR logo comply with the ENERGY STAR standard, and the power management feature is enabled by default. As ® recommended by the ENERGY STAR...
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