Getac ZX10 User Manual
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Getac ZX10 User Manual

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ZX10
USER MANUAL
Rugged Mobile Computing Solutions

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Summary of Contents for Getac ZX10

  • Page 1 ZX10 USER MANUAL Rugged Mobile Computing Solutions...
  • Page 2 They may differ from the actual screens and presentations generated by the actual product. Your device is based on Android™ 11 operating system, with additions by Getac. For the latest version of the manual, please visit the Getac website at...

  • Page 3: Table Of Contents

    Table of Contents Chapter 1 Getting Started .............. 1 Identifying Hardware Components ............1 Front Components .................. 1 Back Components .................. 4 Right-Side Components ............... 5 Left-Side Components ................. 5 Top Components ..................6 Bottom Components ................6 Getting Your Device Ready for Use ............7 Installing the Micro-SIM Card (Optional) and Battery Packs ......................
  • Page 4 Replacing the Battery Pack .............. 21 Power-Saving Tips ................23 Battery Guidelines ................23 Customizing Your Device ............... 24 Settings ....................24 Getac Settings ..................24 Chapter 5 Care and Maintenance ........... 25 Restart or Hard Reboot ................25 Restart .....................25 Hard Reboot ...................25...

  • Page 5: Chapter 1 Getting Started

    Chapter 1 Getting Started This chapter introduces you to the external components of your device and guides you through the process of setting up your device for use. NOTE: Depending on the specific model you purchased, the color and look of your model may not exactly match the graphics shown in this document.
  • Page 6 Select Models Only Component Description  Camera cover Covers the camera lens. (optional) Slide the cover to open or close it. The cover provides privacy protection.  Camera lens Allows you to use the camera function. The front lens supports 8 MP with fixed focus. (optional) ...
  • Page 7 NOTE: When carrying the device around, always use the handle. When placing the device on a table top for work, rotate the handle backwards to serve as a stand. NOTE: The hardware buttons (except the power button) can be re-defined using Getac Settings.

  • Page 8: Back Components

    Back Components Component Description  Stylus Serves as the input device by tapping on the touchscreen to make selections and enter information.  Battery pack Supplies power to your device when external power is not connected. NOTE: If you have the high-capacity battery model, the battery pack looks different from the one shown here.

  • Page 9: Right-Side Components

    Right-Side Components Component Description  Power connector Connects to the AC adapter. Left-Side Components For covers with an arrowhead icon, push the cover toward one side to unlock and the other side to lock. The arrowhead points to the side for unlocking. Component Description ...

  • Page 10: Top Components

    Top Components Component Description  Barcode scanner Scans barcodes. lens (optional) Bottom Components Component Description  Docking Connects to the office or vehicle dock (purchased connector separately).  Tri antenna Connects to the docking station for using external GPS/WWAN/WLAN antenna. passthrough (optional)

  • Page 11: Getting Your Device Ready For Use

    Getting Your Device Ready for Use Installing the Micro-SIM Card (Optional) and Battery Packs Select models only: Your device supports dual SIM operation. If you have only one SIM card, insert it in SIM 1 slot. Noting the orientation, insert the micro-SIM card all the way into the slot. SIM 1 SIM 2 NOTE: To remove the micro-SIM card, just push in the card to release it and then pull...
  • Page 12 3. Slide the battery latch toward the locked position ( CAUTION: Make sure the battery latch is correctly locked, not revealing the underneath red part. Correct Incorrect (revealing red part)

  • Page 13: Using The Tether

    Using the Tether A tether is provided for attaching the stylus to your device. Thread one of the tether’s loops through the hole of the stylus ( ). Then,  insert the other loop through the first loop ( ) and pull the tether tight. ...

  • Page 14: Connecting To Ac Power And Charging The Battery

    Connecting to AC Power and Charging the Battery NOTE: The battery pack is shipped to you in power saving mode that protects it from  charging/discharging. It will get out of the mode to be ready for use when you install the battery pack and connect AC power to the device for the very first time.

  • Page 15: Performing The Initial Startup

    Performing the Initial Startup NOTE: You must use AC power when starting up the device for the very first time. When turning on your device for the very first time, you will be guided through a setup process. Make sure that your device is connected to AC power. 2.

  • Page 16: Chapter 2 Operating Basics

    Chapter 2 Operating Basics This chapter familiarizes you with the basic operations of your device. CAUTION: Do not expose your skin to the device when operating it in a very hot or cold  environment. The device can get uncomfortably warm when you use it in high temperatures. As ...

  • Page 17: Navigating On The Screen

    Navigating on the Screen Use the stylus (or your finger) to navigate and select objects on the screen. Here are some common terms that you should know when using the touchscreen:  Touch the screen once with the stylus to open an item or select an object. Tap and hold ...

  • Page 18: Chapter 3 Getting Connected

    To check or modify settings, go to Settings  Network & internet  Mobile network. To check the specific WWAN module information, go to Getac Settings and check the items under LTE.

  • Page 19: Using The Bluetooth Function

    If the network is open, you are prompted to confirm that you want to connect to that network by tapping Connect. Using the Bluetooth Function NOTE: Getac does not guarantee the product’s compatibilities with the Bluetooth headsets/devices from all manufacturers. Turning On/Off the Bluetooth Radio Open Quick Settings and tap the Bluetooth icon.

  • Page 20: External Connections

    4. The devices pair with each other. If you’re prompted to enter a passcode, try entering 0000 or 1234 (the most common passcodes), or consult the documentation that came with the device to learn its passcode. If the pairing is successful, your device connects to the device. The icon appears in the status bar.

  • Page 21: Connections Via Usb Type-A

    Connections via USB Type-A Your device has a USB 2.0 Type-A host connector for connecting USB peripheral devices, such as a USB drive. Using a MicroSD Card To insert a microSD card: Noting the orientation, insert the card into the slot. To remove a microSD card: You can safely remove the microSD card from your device any time the device is shut down.

  • Page 22: Connecting An Audio Device

    Connecting an Audio Device The audio combo connector is the “4-pole TRRS 3.5mm” type so you can connect a compatible headset microphone. SAFETY WARNING: To prevent possible hearing damage, do not listen at high volume levels for long periods. Using a Smart Card (Select Models Only) To insert a smart card: Locate the smart card reader.
  • Page 23 3. Close the cover. To remove a smart card: Make sure that the third-party smart card software is not accessing the smart card. Open the cover. 3. Press the edge of the card to release it and then pull the card out of the slot.

  • Page 24: Managing Your Device

    Chapter 4 Managing Your Device This chapter tells you how to manage power and customize your device. Managing Power The operating time of a fully charged battery depends on how you are using the device. Some functions, such as using multimedia or operating a microSD card, may consume the battery power considerably.

  • Page 25: Replacing The Battery Pack

    The battery status (charging or discharging) and level (as a percentage of fully charged) are displayed at the top of the screen. To check the battery information, go to Settings  Battery. You should save your data and recharge the battery immediately upon a warning of low power;...
  • Page 26 4. Remove the battery pack from its compartment. 5. Fit another battery pack into place. With the battery pack correctly oriented, attach its connector side to the battery compartment at an angle ( ) and  then press down the other side ( ...

  • Page 27: Power-Saving Tips

    Correct Incorrect (revealing red part) Power-Saving Tips You can extend your battery’s life between charges by turning off features that you don’t need. You can also monitor how apps and system resources consume battery power. Enable Battery Saver. Set a shorter screen timeout. ...

  • Page 28: Customizing Your Device

    For information on standard Android settings, check Google official website for online help. Getac Settings Use Getac Settings to configure functions specific to your device. Tap the Getac Settings app icon , which can be found in the default Home screen, the...

  • Page 29: Care And Maintenance

    Chapter 5 Care and Maintenance This chapter provides various care and maintenance information. Restart or Hard Reboot Restart To restart the device, press and hold the power button until a menu pops up. Then tap Restart. If the device somehow cannot display the power off menu, you can force the device to power off by pressing and holding the power button for more than 8 seconds.

  • Page 30: Caring For Your Device

    Caring for Your Device Taking good care of your device will ensure trouble-free operation and reduce the risk of damage to your device. Keep your device away from excessive moisture and extreme temperatures.  Avoid exposing your device to direct sunlight or strong ultraviolet light for ...

  • Page 31: Chapter 6 Regulatory Information

    Chapter 6 Regulatory Information This chapter provides regulatory statements and safety notices on your device. NOTE: Marking labels located on the exterior of your device indicate the regulations that your model complies with. Please check the marking labels on your device and refer to the corresponding statements in this chapter.

  • Page 32: Industry Canada Statement

    (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Company name: Getac USA Address: 15495 Sand Canyon Rd., Suite 350 Irvine, CA 92618 USA Phone: 949-681-2900 Industry Canada Statement This device complies with Industry Canada license-exempt RSS standard(s).
  • Page 33 Cet appareil et son antenne ne doivent pas être situés ou fonctionner en conjonction avec une autre antenne ou un autre émetteur, exception faites des radios intégrées qui ont été testées. For Portable Devices (<20cm from body / SAR needed) Radiation Exposure Statement The product complies with the Canada portable RF exposure limit set forth for an uncontrolled environment and are safe for intended operation as described...

  • Page 34: Europe Marking And Compliance Notices

    Europe Marking and Compliance Notices Statements of Compliance English This product follows the provisions of the European Directive 2014/53/EU. Danish Dette produkt er i overensstemmelse med det europæ iske direktiv 2014/53/EU. Dutch Dit product is in navolging van de bepalingen van Europees Directief 2014/53/EU.
  • Page 35 Notices Max power: WLAN 2.4G: 17.5 dBm WLAN 5G: 11.5 dBm BT: 10 dBm NFC: -19.13dBuA/m@10m WWAN: 24 dBm The device is restricted to indoor use only when operating in the 5150 to 5350 MHz frequency range. UK (NI) Restriction or Requirement in the UK: 5150 to 5350 MHz indoor-use only. Waste Electrical and Electronic Equipment (WEEE) This symbol means that according to local laws and regulations your product and/or its battery shall be disposed of separately...

  • Page 36: Safety Precautions

    W/kg (averaged over 10 grams of tissue) in countries that follow the Council of the European Union limit. Tests for SAR are conducted using standard operating positions with the device transmitting at its highest certified power level in all tested frequency bands. This device was tested with a separation distance of 5 mm.

  • Page 37: About The Battery

    Replace the unit if it is damaged or exposed to excess moisture. Specific models do not have the AC adapter and power cord as standard  items. To purchase the AC adapter kit for your model, contact a Getac authorized distributor. (Check https://www.getac.com/en/contact/ contact information.)

  • Page 38: Heat Related Concerns

    Caution Do not use the battery where static electricity (more than 100V) exists that  might damage the protection circuit of the battery. When children are using the system, parents or adults must ensure that  they are using the system and battery correctly. Keep the battery away from flammable materials during charging and ...

  • Page 39: User Notification Of Take-Back Service

    Getac-brand products for free. Getac understands the institutional customers will likely be recycling multiple items at once and as such. Getac wants to make the recycling process for these larger shipments as streamlined as possible. Getac works with recycling vendors with the highest standards for protecting our environment, ensuring worker safety, and complying with global environmental laws.

  • Page 40: Energy Star

    Please reference ENERGY STAR related information from ® http://www.energystar.gov. As an ENERGY STAR Partner, Getac Technology Corporation has determined ® that this product meets the ENERGY STAR guidelines for energy efficiency. ® An ENERGY STAR qualified computer uses 70 % less electricity than computers ®...
  • Page 41 Getac Product Compliance All Getac products with ENERGY STAR® logo comply with the ENERGY STAR® standard. By default, the device will sleep after 1 minute of inactivity and, if remaining idle for some time, will enter a deep sleep mode that saves more battery power.

  • Page 42: California Proposition 65

    California Proposition 65 For California USA: Proposition 65, a California law, requires warnings to be provided to California consumers when they might be exposed to chemical(s) identified by Proposition 65 as causing cancer and birth defects or other reproductive harm. Almost all electronic products contain 1 or more of the chemicals listed under Proposition 65.

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