Ivoclar Vivadent Programt EP 3010 G2 Operating Instructions Manual
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Ivoclar Vivadent Programt EP 3010 G2 Operating Instructions Manual

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Programat
EP 3010
®
G2
Operating Instructions

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Summary of Contents for Ivoclar Vivadent Programt EP 3010 G2

  • Page 1 Programat EP 3010 ® Operating Instructions...
  • Page 2 Declaration of conformity...

  • Page 3: Table Of Contents

    Practical Use Firing procedure with an Ivoclar Vivadent program Firing procedure with an individual program Press procedure using an Ivoclar Vivadent press program Press procedure by means of FPF – fully automatic press function Press procedure using an individual press program...

  • Page 4: List Of Parts

    List of parts Press drive cover Ventilation grid press drive Air vents furnace head Cooling tray Furnace head housing Warnings Touch screen Screw for cooling tray Keypad Furnace base housing Optical Status Display (OSD) 10 Furnace feet 11 Covering hood for head opening mechanism 12 Air vents furnace base...
  • Page 5 List of parts 21 QTK2 heating muffle 22 Sealing rims of furnace head 16 Insulation 17 Firing plate 18 Firing plate holder 23 Sealing surface 19 Frame plate 20 Speaker Screw for press drive cover 31 Covering hood for head opening mechanism 32 Connection cover 33 Screw for connection cover...
  • Page 6 List of parts 38 Furnace head mounting 43 Plug fuse 44 Heater plug 45 Heater plug socket 39 Furnace head release 46 Thermocouple plug 40 Heater cable 47 Thermocouple plug socket 41 Thermocouple cable 48 Furnace head vacuum 42 Furnace head vacuum hose connection 51 Press drive cable 49 Press drive plug...

  • Page 7: Introduction / Signs And Symbols

    Dental technicians, dental professionals These Operating Instructions facilitate the correct, safe and economic use of the furnace. Should you lose these Operating Instructions, extra copies can be ordered at a nominal fee from your local Ivoclar Vivadent Service Center or downloaded from www.ivoclarvivadent.com.

  • Page 8: Notes On The Different Voltage Versions

    1. Introduction / Signs and Symbols 1.4 Notes on the different voltage versions The furnace is available in different voltage versions: – 110 – 120 V / 50 – 60 Hz – 200 – 240 V / 50 – 60 Hz In the Operating Instructions, the furnace is described in the 200 –...

  • Page 9: Safety First

    2. Safety First This chapter is especially important for individuals who work with the Programat EP 3010 G2 or who have to carry out maintenance or repair work. This chapter must be read and the corresponding instructions followed! 2.1 Indications The Programat EP 3010 G2 must only be used to press and fire dental ceramic materials and it should be used for this purpose only.
  • Page 10 2. Safety First The furnace head must not be carried by holding the cables, as there is a risk of damaging the cables and the corresponding connections. The furnace head has an electric drive and must be operated by means of the electronic controls.
  • Page 11 2. Safety First Do not touch the thermocouple or the quartz tube in the firing chamber. Avoid contact with the skin (grease contamination), as the parts will be prematurely damaged. Do not insert any foreign objects into the air vents. There is a risk of electric shock.

  • Page 12: Health And Safety Instructions

    2. Safety First Health and safety instructions This furnace has been designed according to EN 61010-1 and has been shipped from the manufacturer in excellent condition as far as safety regulations are concerned. To maintain this condition and to ensure risk-free operation, the user must observe the notes and warnings contained in these Operating Instructions.
  • Page 13 Information regarding the Safety Data Sheet is also available from your After Sales Service Center. Disposal: The furnace must not be disposed with the common domestic waste. Please correctly dispose of old furnaces according to the corresponding EU council directive. Information regarding the disposal can be found on the respective national Ivoclar Vivadent website.

  • Page 14: Product Description

    3. Product Description 3.1 General The Programat EP 3010 G2 is a state-of-the-art press and ceramic furnace for dental applications. The firing chamber may be heated up to max. 1200 °C by means of a heating element. The pressure for the press procedure is generated by a press drive.

  • Page 15: Installation And Initial Start-Up

    There are no special transportation grips on the furnace. Support the bottom of the furnace to carry it. Check the delivery for completeness (see delivery form in Chapter 9) and transportation damage. If parts are damaged or missing, contact your local Ivoclar Vivadent Service Center. We recommend keeping the original packaging for future service and transportation purposes.

  • Page 16: Assembly

    4. Installation and Initial Start-Up 4.3 Assembly Assembling the furnace is very easy and involves only few steps. Before you start assembling the furnace, make sure that the voltage indicated on the rating plate (27) complies with the local power supply. If this is not the case, the furnace must not be connected! Step 1: Mount the cooling tray (7).
  • Page 17 4. Installation and Initial Start-Up Step 3: Mount the furnace head. The furnace head is best mounted with the rear panel of the furnace pointing towards the user. Lift the furnace head with both hands (see picture) and carefully position it on the furnace head mounting. Position the furnace head mounting as shown in the picture until the furnace head audibly snaps into place.
  • Page 18 Connecting the vacuum pump Connect the vacuum pump plug with the vacuum pump socket. We recommend using only a vacuum pump from Ivoclar Vivadent (VP4 / VP5), since these pumps are especially coordinated with the press furnace. If other pumps are used, please observe and do not exceed the maximum power consumption.

  • Page 19: Removing The Furnace Head

    4. Installation and Initial Start-Up 4.4 Removing the furnace head Before the connection cover and the covering hood are removed, the furnace has to be switched off and the power cord disconnected from the power socket. 1. Loosen and remove the knurled screw of the connection cover. 2.
  • Page 20 4. Installation and Initial Start-Up 4.5.2 Basic settings upon initial start-up Upon the initial start-up of the new furnace, a number of basic settings are required. These settings will be stored and will not appear anymore upon the following starting procedure. Step 1: Select the language.
  • Page 21 4. Installation and Initial Start-Up Step 5: Select the date format. Confirm the entry with the green button. The [Next] button is used to reach the next entry screen. Step 6: Set the date (day, month, year). Confirm the entry with the green button. The [Next] button is used to reach the next entry screen. Step 7: Confirm the privacy policy More information about the privacy policy can be found at...
  • Page 22 4. Installation and Initial Start-Up 4.5.3 Start screen and self-test Immediately after switching on, the display briefly shows the start screen. Subsequently, the furnace conducts an automatic self-test. The performance of all furnace components is automatically checked. The following information is displayed: Information The automatic self-test is in progress.

  • Page 23: Operation And Configuration

    5. Operation and Configuration 5.1 Introduction to the operation 5.1.1 Control unit The Programat EP 3010 G2 is equipped with a wide-screen colour display. The furnace can be intuitively operated by means of the membrane-sealed keypad and the touch screen. The touch buttons can be actuated by slightly tapping the display with the fingertip and the furnace runs the desired function.
  • Page 24 5. Operation and Configuration STOP key A program in progress can be paused by pressing the STOP key and stopped by pressing STOP twice. Movement of the furnace head can be stopped at any time by pressing STOP. Acoustic signals can be confirmed by pressing the STOP key. START key (Start LED) Starts the selected program.
  • Page 25 Only press programs can be selected. The stand-by temperature of the furnace is set to 700 °C. – Firing: Only firing programs can be selected. For Ivoclar Vivadent programs, the stand-by temperature of the furnace is set to 403 °C.
  • Page 26 5. Operation and Configuration In the information bar, the operating mode is displayed in addition to the temperature. Icon Meaning Operating mode "Pressing" If this icon is displayed in the information bar, the operating mode "Pressing" is active. In this operating mode, only press programs are available and the stand-by temperature is set to 700 °C.
  • Page 27 5. Operation and Configuration 5.1.7 Explanation of the speaker signals – Upon closing the furnace head below 100 °C There is a risk of crushing when closing the furnace head. If the furnace head is closed below 100 °C, the user is alerted to the hazard by an acoustic signal. –...

  • Page 28: Firing Programs And Programming Options

    If required, however, the parameters can be changed and overwritten at any time, if the programs are to be used for other purposes. Therefore, these programs are also available as individual programs. In case of software updates, individually changed parameters in Ivoclar Vivadent programs might be reset to the factory settings or changed!
  • Page 29 5. Operation and Configuration 5.2.2 Program selection The program selection requires only few steps: 1. Select the program type. 2. Select the program group. 3. Select the program. 4. Start the program or edit the program parameters. The firing program can now be started or, as an alternative, the program parameters can be changed.
  • Page 30 If a program has been selected, the program screen is displayed. The firing programs can be changed or edited in this screen. For Ivoclar Vivadent programs, the write-protection must be deactivated first before any parameters can be changed. The following information is displayed: 1.
  • Page 31 5. Operation and Configuration Changing program options Pressing the [Options] button opens the menu for advanced program options. Example 1: Deactivating the write-protection 1. Press the [Options] button. 2. Press the [Deactivate Write-Protection] button. 3. Press the [Close] button to leave the Options menu. 4.
  • Page 32 5. Operation and Configuration Example 2: Changing the predrying temperature 1. Press the [Options] button. 2. Scroll to the next page in the Options menu. 3. Press the [Predrying Temperature] button. 4. Enter the desired predrying temperature and confirm by pressing the green button.
  • Page 33 5. Operation and Configuration Two-stage programs A two-stage program permits firing procedures on two temperature levels with different parameters (e.g. Holding time Stage 1, Holding time Stage 2) to be conducted. The function "Two-stage program" can be selected in the Options menu. If a two-stage program has been activated, switching back and forth between the parameters of the first temperature level and the second temperature level is possible.
  • Page 34 5. Operation and Configuration 5.2.4 Adjustable parameters in the program screen S – Closing time The closing time controls the duration of the furnace head closing process. Value range: 00:18 – 30:00 (mm:ss) t – Temperature increase rate (for two-stage programs: t The temperature increase rate defines by how many degrees per minute the furnace heats up.
  • Page 35 5. Operation and Configuration 5.2.5 Adjustable parameters in the options menu In addition to the parameters shown in the firing curve, several other options are available that can be activated by pressing the [Options] button. Active options are displayed as icons in the grid next to the [Options] button. The following firing program options are available: Night program If this function is active, the furnace head remains open after the firing process and the heater is switched...
  • Page 36 5. Operation and Configuration Predrying holding time Stage 2 This parameter defines the duration of the predrying process for Stage 2 once the desired predrying temperature has been reached. Value range OFF or 00:00 – 60:00 (mm:sss) Thermo Shock Protection (TSP) The TSP function protects the dental-lab work during the closing process.
  • Page 37 5. Operation and Configuration 5.2.6 Starting and stopping programs / the operating indicator Once the program is started by pressing START, the firing curve display appears. The following information is displayed: – Information bar The program name and the current furnace temperature are shown in the information bar in the upper margin of the display.
  • Page 38 5. Operation and Configuration Changing the operating indicator The active firing program can be displayed in two ways: – operating indicator "firing curve" – operating indicator "remaining time". If the [Display] button is pressed during an active program, the operating indicator can be switched. If the [Display] button is pressed while the firing curve is displayed, the remaining time will be shown.
  • Page 39 5. Operation and Configuration 5.2.7 Pausing the active program – Press STOP once to pause a running program (green LED flashing). Press the STOP key twice to completely stop the program or press START to continue. – If the program is paused, the display shows a flashing "Pause" and the indicator changes back to the program screen. –...

  • Page 40: Managing Programs

    5. Operation and Configuration 5.3 Managing programs Press the button [Admin] in the program view to open the managing program menu. The following functions are available: – Copy programs – Reset program to factory settings – Select product logo – Rename group name –...
  • Page 41 5. Operation and Configuration 4. The copy process can be continued with the green button. The red button is used to abort the copy process. 5.3.2 Selecting product logo The product logo for the current group can be selected. 1. Press the corresponding button in the Admin menu. 2.

  • Page 42: Press Programs And Programming Options

    20 free, individually adjustable press programs. a) Press programs for Ivoclar Vivadent materials When the furnace is delivered ex factory, the Ivoclar Vivadent programs already contain the recommended material para meters. They cannot be deleted or overwritten. The parameters are not shown in the software.
  • Page 43 Esthetic), only the original ® ® Ivoclar Vivadent press programs must be used as they are especially coordinated with the respective materials. After the individual press program was selected, the following information is displayed on the program screen: 1. Information bar: –...
  • Page 44 5. Operation and Configuration Editing parameters Parameters are entered or edited in two steps. Example: Setting the holding temperature 1. Press the [T] button. 2. Enter the desired holding temperature and confirm by pressing the green button. The holding temperature was successfully changed. All the other parameters shown in the firing curve can be changed / edited in the same way.
  • Page 45 E – Stop speed This parameter defines the end of the press process. For the layering technique, Ivoclar Vivadent recommends a stop speed of 300 µm/min and for the staining technique a stop speed of 150 µm/min. – Higher values (stop speed of e.g. 300 µm/min) result in the press cycle being stopped sooner.

  • Page 46: Advanced Functions Of The Furnace / Software Update

    5. Operation and Configuration 5.5 Advanced functions of the furnace / Software update 5.5.1 Settings To reach the Settings menu, scroll to page 2 in the home screen and press the [Settings] button. Example: Changing the brightness of the display 1.
  • Page 47 5. Operation and Configuration The following parameters can be changed in the settings menu: Temperature unit Choose between °C and °F. Setting options: °C / °F Vacuum unit Choose between mbar and hPa. Setting options: mbar and hPa Vacuum quality Set the final vacuum value.
  • Page 48 5. Operation and Configuration Testing push notifications Here, push notifications for communicating with the Programat app can be tested. The Programat app must be linked to the furnace to test push notifications. If the network has been set up correctly, a push notification will appear on the Programat app.
  • Page 49 5. Operation and Configuration Touch mode Setting the sensitivity of the touch screen. Select “Special” in case of malfunctions when operating the touch screen. Setting option: Normal / Special Keypad tone Here, the keypad tone can be activated. Setting option: On/Off IoT function The IoT function can be activated and deactivated here.
  • Page 50 5. Operation and Configuration Firing hours Number of firing hours Vacuum hours Number of operating hours of the vacuum pump IP address IP address indication Internet connection Indicates if the furnace is connected to the Internet MAC address Indication of the MAC address Press procedures Number of all press cycles Press cycles since last calibration...
  • Page 51 5. Operation and Configuration 4. Insert the ATK2 sample. Carefully grip the upper part of the ATK2 using the furnace tongs (Caution: fracture risk of the ceramic) and insert it into the holes designated for this purpose until it snaps into place. 5.
  • Page 52 5. Operation and Configuration 5.5.4 Data backup With the data backup function, individual programs and settings can be backed-up on a USB flash drive. We recommend using this feature, e.g. before a software update or before sending in the furnace for maintenance purposes. Moreover, furnace data saved on a USB flash drive can be restored on the furnace.
  • Page 53 The furnace has to be switched off and on again by means of the mains switch at the rear of the furnace (24) to complete the software update. Important information Please note that modified Ivoclar Vivadent programs may be overwritten during a software update. Individual programs are not affected and will not be overwritten.
  • Page 54 5. Operation and Configuration 5.5.6 Diagnosis Scroll to page 3 in the home screen and press the [Diagnosis] button. The following programs are available in the Diagnosis menu: – tests (e.g. vacuum test, heater test, etc.) – error table (saved error messages) –...
  • Page 55 The remote diagnostics function helps you in case of a possible problem with your Programat furnace and facilitates the communication between users and the Ivoclar Vivadent After Sales Service. If the diagnostics function is executed, the furnace generates a diagnostic file which is automatically saved on the USB stick.
  • Page 56 5. Operation and Configuration 5.5.7 Maintenance programs Scroll to page 3 in the home screen and press the [Maintenance Programs] button. The following programs are available in the Maintenance Programs menu: – dehumidification program – cleaning program. 5.5.7.1 Dehumidification program Condensation in the insulation of the firing chamber or the vacuum pump results in a poor vacuum and thus in poor firing results.
  • Page 57 5. Operation and Configuration 3. Complete the dehumidification program. The following message is displayed: Dehumidification program successful Dehumidification program successful During an active dehumidification program, the furnace head is automatically opened and closed. This supports the evaporation process of the condensed water. Do not interrupt this process. 5.5.7.2 Cleaning program The cleaning program is used to "clean"...

  • Page 58: Iot Function

    5. Operation and Configuration 3. Select the operating mode. Enter the desired operating mode and confirm the entry with the green button. 4. Program screen in the operating mode "Production" (example) The "Protected" or "Production" modes can be quit by prolonged pressing of the HOME key (at least 3 seconds). 5.6 IoT function 5.6.1 Description of the IoT function The IoT function enables you to optimize your device software and...

  • Page 59: Practical Use

    6. Practical Use The practical procedure of conducting a firing or a press cycle is explained by means of an Ivoclar Vivadent program and an individual program. 6.1 Firing procedure with an Ivoclar Vivadent program Step 1: Switch the furnace on.

  • Page 60: Firing Procedure With An Individual Program

    6. Practical Use Step 4: Load the furnace. Now, open the furnace head using the OPEN FURNACE HEAD key and position the firing tray with the object in the furnace. Step 5: Start the program. Activate the program by pressing the START key. The LED lights up in green.
  • Page 61 6. Practical Use Select the desired program group. Select the desired program. Step 4: Enter the parameters. Enter your individual parameters and create the desired firing program (see Chapter 5.2.3 for details). Step 5: Load the furnace. Now, open the furnace head using the OPEN FURNACE HEAD key and position the firing tray with the object in the furnace.

  • Page 62: Press Procedure Using An Ivoclar Vivadent Press Program

    6. Practical Use 6.3 Press procedure using an Ivoclar Vivadent press program Step 1: Switch the furnace on. Switch the furnace on using the mains switch at the back of the furnace. Subsequently, the furnace conducts an automatic self-test. Wait until the furnace has reached the pre-set stand-by temperature.

  • Page 63: Press Procedure By Means Of Fpf - Fully Automatic Press Function

    6. Practical Use Step 5: Load the furnace. Open the furnace head using the OPEN FURNACE HEAD key and place the investment ring into the furnace. Step 6: Start the program. Activate the program by pressing the START key. The LED lights up in green.
  • Page 64 6. Practical Use Step 4: Load the furnace and start the program Load the furnace with the preheated investment ring. Now press the START button and the program will be started. The LED lights up in green. The progress of the program in shown in the display. The furnace head opens automatically at the end of the program.

  • Page 65: Press Procedure Using An Individual Press Program

    6. Practical Use 6.5 Press procedure using an individual press program Step 1: Switch the furnace on. Switch the furnace on using the mains switch at the back of the furnace. Subsequently, the furnace conducts an automatic self-test. Wait until the furnace has reached the pre-set stand-by temperature. Step 2: Select the operating mode.
  • Page 66 6. Practical Use Step 5: Enter the parameters. Now enter your individual parameters and create the desired press program. Step 6: Load the furnace. Open the furnace head using the OPEN FURNACE HEAD key and place the investment ring into the furnace. Step 7: Start the program.

  • Page 67: Maintenance, Cleaning And Diagnosis

    Check if the thermocouple is straight and in the right place. Thermocouple Weekly Check the insulation for cracks and damages. If the insulation is worn down, it has to be replaced by a certified Ivoclar Vivadent Service Center. Fine hairline cracks on the surface of the insulation Insulation Monthly are harmless and do not influence the function of the furnace in a negative fashion.

  • Page 68: Cleaning

    7.5 Power-saving mode If the furnace is not used for longer periods of time, Ivoclar Vivadent recommends to activate the power-saving mode. With the power-saving mode activated, individual components are switched off and the furnace temperature is reduced to 100 °C.

  • Page 69: Replacing The Press Plunger

    7. Maintenance, Cleaning and Diagnosis 7.6 Replacing the press plunger The press plunger may be replaced if required. In order to facilitate replacing the press plunger, the following procedure must be followed. Step 1: Remove the attachment screw. Remove the screw (C) while the furnace head is closed. Step 2: Remove the press drive cover.
  • Page 70 7. Maintenance, Cleaning and Diagnosis Step 4: Open the furnace head with the OPEN FURNACE HEAD key. Once the furnace head is wide open, switch the furnace off, disconnect the power plug, and allow the furnace to cool to room temperature.

  • Page 71: What If

    During operation, the furnace continuously monitors all the functions. If an error is detected, the respective error message is displayed. The acoustic signal and the error message can be acknowledged with the corresponding buttons. The following error messages may be displayed. If there are any questions, please contact the Ivoclar Vivadent After Sales Service. Error /...
  • Page 72 8. What If..? Vacuum is not released. The vacuum cannot be released. The vacuum valve might be dirty or stuck. Contact your Service Center. Required vacuum (xxx mbar) is The vacuum cannot be built-up. Check the seal of the firing chamber, not reached within 1 min.

  • Page 73: Additional Error Messages

    *** Error cannot be acknowledged; programs cannot be started. 8.2 Additional error messages If one of the following error numbers appear, contact your local Ivoclar Vivadent Service After Sales Service immediately: 25, 29, 43, 44, 45, 46, 47, 48, 56...

  • Page 74: Technical Malfunctions

    The IoT function of the furnace does Has the IoT function of the furnace been Activate the IoT function in the settings. not work. activated? More information can be found at www.ivoclarvivadent.com/digitalservices *If there are any questions, please contact the Ivoclar Vivadent After Sales Service.

  • Page 75: Repair

    Repairs may only be carried out by a certified Ivoclar Vivadent Service Center. Please refer to the addresses on the last page of these Operating Instructions. If repairs during the warranty period are not carried out by a certified Ivoclar Vivadent Service Center, the warranty will expire immediately. Please refer to the warranty regulations for more details.
  • Page 76 8. What If..? 5. Complete the "Reset to factory settings". The following message is displayed: Reset to factory settings successful Reset to factory settings failed To return to the home screen, press either the [Home] touch button in the navigation bar or the HOME key on the membrane-sealed keypad.

  • Page 77: Product Specifications

    9. Product Specifications 9.1 Delivery form – Programat EP 3010 G2 – Power cord – Vacuum hose – Programat Firing Tray Kit 2 – Automatic Temperature Checking Set ATK2 (test set) – LAN download cable – Cooling grid – Various accessories Recommended accessories –...

  • Page 78: Acceptable Operating Conditions

    9. Product Specifications Safety notes The furnace complies with the following guidelines: IEC 61010-1:2010 IEC 61010-1:2010/AMD1:2016 EN 61010-1:2010/A1:2019 UL 61010-1:2012/R:2019-07 CAN/CSA-C22.2 No. 61010-1:2012/A1:2018-11 EN 61010-2-010:2020 IEC 61010-2-010:2019 UL 61010-2-010:2019 CAN/CSA-C22.2 No. 61010-2-010:2019 Radio protection / electromagnetic compatibility: EMC tested Acceptable operating conditions –...

  • Page 79: Appendix

    10. Appendix 10.1 Firing program table A program table (°C / °F) is enclosed in these Operating Instructions. Should this not be the case, please contact the Ivoclar Vivadent Service Center. Important information The current program tables are also available at: www.ivoclarvivadent.com/downloadcenter The program tables can be downloaded from the Internet as PDF files.
  • Page 80 Indonesia www.ivoclarvivadent.co.nz Tel. +62 21 3003 2932 Leicester LE19 4SD Ivoclar Vivadent Shanghai Fax +62 21 3003 2934 Ivoclar Vivadent Polska Sp. z o.o. United Kingdom Trading Co., Ltd. www.ivoclarvivadent.com Tel. +44 116 284 7880 Al. Jana Pawła II 78...

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