Troubleshooting - FoodSaver VS2190X Reference Manual

Troubleshooting

Problem Solution
Seal LED flashing • Unit is overheated. Always allow 20 seconds between seals. Under heavy usage, appliance will shut off
automatically and Seal Light will flash. Wait for 20 min. for unit to cool off.
• Always wait 20 seconds between seals.
• Latch has been left in Operate position: Gaskets may be compressed. Turn Latch to Open or Store position
and allow 10 to 20 minutes for Gaskets to expand.
• Vacuum pump running more than 120 seconds. Under heavy usage, appliance will shut off automatically and
Seal Light will flash. See next section Vacuum Pump is running, but bag is not evacuating.
• Latch was left in On position for 5 minutes and not being used reminding user to turn Latch to Open or Store
position.
Vacuum Pump is running, but bag • If making a bag from a roll, make sure one end of bag is sealed. See How to Make a Bag from a FoodSaver
is not evacuating Vacuum Sealing Roll.
• Adjust the bag and try again. Make sure the open end of the bag is down inside the Drip Tray.
• Check for wrinkles in bag along Sealing Strip. To prevent wrinkles in the seal, gently stretch bag flat while
inserting bag into Drip Tray.
• Open unit and make sure Gaskets are inserted properly and there are no foreign objects, dirt or debris on the
Upper or Lower Gasket.
• Latch has been left in Operate position: Gaskets may be compressed. Turn Latch to Open or Store position
and allow 10 to 20 minutes for Gaskets to expand.
• Make sure the lid is latched down all the way. If the Latch does not catch the lid and bring it down, there will be
a leak between the Gaskets.
Gasket is loose or has a tear • Take out the gasket, clean it and re-insert the Gasket into the Gasket Channel.
• If Gasket has minor damage remove, flip over and reinstall.
• Visit website for replacement.
Bag is not sealing properly • Too much liquid in bag, freeze before vacuuming.
• Check for food debris around seal area. If present, take out the gasket, clean it and re-insert the Gasket into
the Vacuum Channel.
• Bag has wrinkles: To prevent wrinkles in the seal, gently stretch bag flat while inserting bag into Gasket
Channel.
No lights on the control panel • Make sure unit is plugged in.
• Make sure wall outlet is functional.
• Make sure lid is all the way down, and the Latch is in the Operate position.
• Make sure unit is plugged in.
Nothing happens when Latch is • Make sure wall outlet is functional.
closed and Button is pressed • Open Latch, make sure lid is all the way down, re-latch lid.
Cannot insert bag into machine • Make sure there is enough bag material to reach centre of drip tray. Always allow three inches (7.62 cm) extra
space to allow the bag to seal tightly around food contents.
• Gently stretch bag flat while inserting. Insert bag curl down into Drip Tray.
Problem Solution
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Air was removed from the bag, • Examine the seal. A wrinkle along the seal may cause air to re-enter the bag. To prevent wrinkles in the
but now air has re-entered seal, gently stretch bag flat while inserting bag into Drip Tray.
• Sometimes moisture or food material (such as juices, grease, crumbs, powders, etc.) along seal prevents
bag from sealing properly. Cut bag open, wipe top inside of bag and re-seal.
• Sharp food items may have punctured bag. Use a new bag if there is a hole. Cover sharp food items with a
soft cushioning material, such as a paper towel, and re-seal.
• Fermentation or the release of natural gases from inside the foods may have occurred. When this happens,
food may have begun to spoil and should be discarded.
• Faulty bag. Bag could be punctured. Try another bag.
Bag melts • Sealing Strip may have become too hot. Always wait at least 20 seconds for appliance to cool down before
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you vacuum seal another item.
• Use FoodSaver
Container does not vacuum • The lid of the container must be correctly placed on and aligned to the container.
• Make sure you press the Handheld Button.
• Make sure lid is closed securely on all 4 sides.
• Make sure rubber gasket on inside of lid is free from food residues.
• Examine rim of container for cracks or scratches. Make sure container valve is clean.
brand bags. Our FoodSaver Bags and Rolls are specially designed for FoodSaver
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units.
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