HP Pavilion DM1z-3000 Maintenance And Service Manual
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HP Pavilion DM1z-3000 Maintenance And Service Manual

HP Pavilion DM1z-3000 Maintenance And Service Manual

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HP Pavilion dm1 Notebook PC
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  • Page 1 HP Pavilion dm1 Notebook PC Maintenance and Service Guide...
  • Page 2 The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
  • Page 3 Safety Warning Notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety Warning Notice ENWW...

  • Page 5: Table Of Contents

    Table of contents 1 Product description ... 1 2 External component identification ... 5 Top components ... 5 TouchPad ... 5 Lights ... 6 Buttons ... 7 Keys ... 8 Front components ... 9 Right-side components ... 9 Left-side components ... 10 Display components ...
  • Page 6 Grounding guidelines ... 27 Component replacement procedures ... 30 Service tag ... 30 Computer feet ... 31 Battery ... 32 SIM Card ... 33 Hard drive / Solid state drive ... 33 WWAN module ... 37 WLAN module ... 39 Memory modules ...
  • Page 7 6 Specifications ... 71 Computer specifications ... 71 29.5-cm (11.6-in) (1366 x 768) HD BrightView LED display specifications ... 72 Hard drive specifications ... 73 Solid-state drive specifications ... 74 7 Backup and recovery ... 75 Restore ... 76 Creating restore media ... 76 Performing a system restore ...
  • Page 8 viii ENWW...

  • Page 9: Product Description

    Graphics Panel Memory Sold-state drive ENWW Description HP Pavilion dm1 AMD E350 1.6-GHz, 1MB L2 cache,1333-MHz front-side bus (FSB), Dual Core AMD A50M Fusion Controller Hub Universal Memory Architecture (UMA) graphics integrated with shared video memory: ● up to 372MB for =1024MB system RAM ●...
  • Page 10 Ethernet Wireless Chapter 1 Product description Description Supports 9.50-mm, 6.35-cm (2.50-in) hard drives Supports HP ProtectSmart Hard Drive Protection Customer-accessible Serial ATA (SATA) Supports the following hard drives: NOTE: For the Windows Starter operating system, do not use a hard drive with a capacity more than 320 GB.
  • Page 11 Category External media cards Ports Keyboard/pointing device Power requirements Security Operating system Serviceability ENWW Description Digital Media Slot supporting the following optional digital card formats: ● MultiMediaCard (MMC) ● Secure Digital (SD) Memory Card Audio-in (stereo microphone)/Audio-out (stereo headphone) combo jack HDMI v.1.3 AC power RJ-45 (Ethernet, includes link and activity lights)
  • Page 12 Chapter 1 Product description ENWW...

  • Page 13: External Component Identification

    External component identification Components that are included with the computer may vary by region and model. The illustrations in this chapter identify the standard features on most computer models. Top components TouchPad Component TouchPad off indicator TouchPad zone Left TouchPad button Right TouchPad button This table describes factory settings.

  • Page 14: Lights

    Lights Component TouchPad off indicator Caps lock light Mute light Wireless light Chapter 2 External component identification Description ● Amber: The TouchPad is off. ● Off: The TouchPad is on. ● White: Caps lock is on. ● Off: Caps lock is off. ●...

  • Page 15: Buttons

    Buttons Component Power button* *This table describes factory settings. ENWW Description ● When the computer is off, press the power button to turn on the computer. ● When the computer is on, press the power button briefly to initiate Sleep mode. ●...

  • Page 16: Keys

    Keys Component Windows Windows applications key Function keys Chapter 2 External component identification ® logo key Description Displays system information when pressed in combination with the Executes frequently used system functions when pressed in combination with a function key, the num lk key, or the Displays the Windows Start menu...

  • Page 17: Front Components

    Front components Component Speakers (2) Right-side components Component Digital Media Slot Audio-out (headphone) jack/Audio-in (microphone) jack USB ports (2) External monitor port RJ-45 (network) jack ENWW Description Produce sound Description Supports the following optional digital card formats: ● MultiMediaCard (MMC) ●...

  • Page 18: Left-Side Components

    ● Amber: HP ProtectSmart Hard Drive Protection has temporarily parked the hard drive. NOTE: For information on HP ProtectSmart Hard Drive Protection, refer to the HP Notebook Reference Guide. ● Solid white: The computer is on. ● Blinking white: The computer is in Sleep mode.

  • Page 19: Display Components

    Send and receive wireless signals to communicate with wireless local area networks (WLANs) On: The webcam is in use. Captures still photographs and videos To use the webcam, select Start > All Programs > HP > HP MediaSmart > HP MediaSmart Webcam Records sound Display components...

  • Page 20: Bottom Components

    Bottom components Component Battery Battery release latch SIM card slot Service cover Chapter 2 External component identification Description Removable battery Releases the battery from the battery bay Contains a wireless subscriber identity module (SIM) card. The SIM card slot is located inside of the battery bay.

  • Page 21: Wireless Antennas

    Wireless antennas Component WLAN antennas (2)* WWAN antennas (2) (select models only)* *The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety and Environmental Notices that applies to your country or region.

  • Page 22: Additional Hardware Components

    Additional hardware components Component Power cord* AC adapter Battery* *Batteries and power cords vary in appearance by country or region. Chapter 2 External component identification Description Connects an AC adapter to an AC outlet Converts AC power to DC power Powers the computer when the computer is not plugged into external power ENWW...

  • Page 23: Illustrated Parts Catalog

    Illustrated parts catalog Service tag When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag: Component Product name Serial number (s/n) Part number/Product number (p/n) Warranty period Model description ENWW Description The product name that is affixed to the front of the computer An alphanumeric number that is unique to each product...

  • Page 24: Computer Major Components

    Computer major components Item Description Display assembly Chapter 3 Illustrated parts catalog Spare part number 629775-001 ENWW...
  • Page 25 Item Description 29.5-cm (11.6-in) (1366 × 768) HD BrightView LED display assembly (includes webcam, microphone, nameplate, and logo) NOTE: spare part information. Keyboard (includes keyboard cable): ● For use in Belgium ● For use in Brazil ● For use in the Czech Republic ●...
  • Page 26 Item Description ● E350 system board with WWAN ● E350 system board Webcam RJ-45 connector (includes cable) (10) Fan (includes cable) (11) Heat sink assembly (includes replacement thermal material) (12) Base enclosure (13) RTC battery (14) 6-cell, 2.55-Ah (55-Wh) Li-ion battery (15) Hard drive (includes hard drive bracket): ●...

  • Page 27: Display Assembly Subcomponents

    Display assembly subcomponents Item Description Display bezel Display panel hinges 29.5-cm (11.6-in) (1366 × 768) HD BrightView LED display panel Webcam / Display cable WWAN antennas (includes cables) WLAN antennas (includes cables) ENWW Spare part number 635304-001 635307-001 629775-001 635317-001 / 635305-001 635301-001 Display assembly subcomponents...

  • Page 28: Mass Storage Devices

    Item Description Display enclosure Verizon display enclosure Mass storage devices Item Description Hard drive (includes hard drive bracket): ● 750-GB, 7200-rpm ● 640-GB, 5400-rpm ● 500-GB, 7200-rpm ● 320-GB, 7200-rpm ● 250-GB, 7200-rpm ● 250-GB, 7200-rpm (for use with WWAN models only) Solid-state drive, 128-GB Hard drive mounting kit (not illustrated;...

  • Page 29: Miscellaneous Parts

    Miscellaneous parts Description Power button board (includes cable) Speakers (includes cables) 65-W AC adapter Power cords, 3-pin, 1.83m ● For use in Argentina ● For use in Australia ● For use in Brazil ● For use in Denmark ● For use in Europe ●...

  • Page 30: Sequential Part Number Listing

    Sequential part number listing Spare part number 490371-001 490371-011 490371-021 490371-031 490371-061 490371-081 490371-111 490371-201 490371-202 490371-291 490371-AA1 490371-AB1 490371-AD1 490371-AR1 490371-BB1 490371-D01 490371-D61 531993-001 584383-001 584384-001 598856-001 598859-001 599092-001 600370-001 609939-001 628419-001 629775-001 630705-001 631160-001 634250-001 634513-001 Chapter 3 Illustrated parts catalog Description Power cord for use in the United States Power cord for use in Australia...
  • Page 31 634861-001 634919-001 635301-001 635302-001 635303-001 635304-001 635305-001 635306-001 635307-001 635308-001 635309-001 635310-001 635311-001 635312-001 635313-001 635314-001 635315-001 635316-001 635317-001 635318-001 635318-031 635318-041 635318-051 635318-061 635318-071 635318-121 635318-131 635318-141 635318-161 635318-171 635318-201 635318-211 635318-221 635318-251 635318-281 ENWW Hard drive, 250 GB, 7200 rpm Hard drive, 500 GB, 7200 rpm Antennas (includes WLAN and WWAN antennas) Display back cover...
  • Page 32 635318-291 635318-A41 635318-AB1 635318-AD1 635318-B31 635318-BB1 635318-BG1 635318-DH1 635318-DJ1 635737-001 636448-001 636449-001 636450-001 636451-001 636452-001 636453-001 637177-001 639297-001 639299-001 639300-001 639301-001 639610-001 641672-001 641673-001 Chapter 3 Illustrated parts catalog Keyboard for use in Japan Keyboard for use in Belgium Keyboard for use in Taiwan Keyboard for use in Korea Keyboard for international use Keyboard for use in Israel...

  • Page 33: Removal And Replacement Procedures

    Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Phillips P0 screwdriver ● Phillips P1 screwdriver Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

  • Page 34: Drive Handling

    Drive handling CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation mode, turn on the computer, and then shut it down using the operating system.

  • Page 35: Grounding Guidelines

    Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.

  • Page 36: Packaging And Transporting Guidelines

    Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.

  • Page 37: Equipment Guidelines

    Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.

  • Page 38: Component Replacement Procedures

    Component replacement procedures This chapter provides removal and replacement procedures. Service tag When ordering parts or requesting information, provide the computer serial number and model description that is provided on the service tag. (1) Product name: This is the product name that is affixed to the front of the computer. (2) Serial number (s/n): This is an alphanumeric identifier that is unique to each product.

  • Page 39: Computer Feet

    Computer feet The computer feet are adhesive-backed rubber pads that are attached to the base enclosure. Description Rubber Kit (includes computer feet – two rear) ENWW Spare part number 635311–001 Component replacement procedures...

  • Page 40: Battery

    Battery Description 6-cell, 2.55-Ah (55-Wh) Li-ion battery Before removing the battery, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation mode, turn on the computer, and then shut it down using the operating system. Disconnect all of the external devices that are connected to the computer.

  • Page 41: Sim Card

    SIM Card NOTE: The SIM card is provided by the end user as a security measure for the WWAN module. The SIM card should be removed, placed into a static-dissipative container, and then replaced when the computer is reassembled. Before removing the SIM card, follow these steps: Shut down the computer.
  • Page 42 Description ● 500-GB, 7200-rpm ● 250-GB, 7200-rpm Hard Drive Mounting Kit (includes mounting bracket and screws) Solid state drive, 128-GB Before removing the hard drive or solid state drive, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation mode, turn on the computer, and then shut it down using the operating system.
  • Page 43 Disconnect the hard drive/solid state drive connector from the system board (1), and then remove the four screws (2) that secure the hard drive/solid state drive to the base enclosure. Lift the hard drive/solid state drive out of the hard drive/solid state drive bay. If it is necessary to replace the hard drive/solid state drive bracket or connector, follow these steps: Remove the 4 screws (1) that secure the hard drive/solid state drive bracket to the hard...
  • Page 44 Lift the hard drive/solid state drive (3) straight up to remove it from the hard drive/solid state drive bracket. Reverse this procedure to install the hard drive/solid state drive. Chapter 4 Removal and replacement procedures ENWW...

  • Page 45: Wwan Module

    WWAN module Description WWAN module Before removing the WWAN module, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation mode, turn on the computer, and then shut it down using the operating system. Disconnect all of the external devices that are connected to the computer.
  • Page 46 Remove the WWAN module (3) by pulling the module away from the slot at an angle. NOTE: WWAN modules are designed with a notch (4) to prevent incorrect insertion of the WWAN module into the WWAN module slot. Reverse this procedure to install the WWAN module. Chapter 4 Removal and replacement procedures ENWW...

  • Page 47: Wlan Module

    WLAN module Description WLAN module: Broadcom 4313 802.11b/g/n 1x1 WiFi and 2070 Bluetooth 2.1+EDR Combo adapter (BT3.0+HS ready) Ralink RT3090BC4 802.11b/g/n 1x1 WiFi and Bluetooth 2.1+EDR Combo adapter (BT3.0+HS ready) Before removing the WLAN module, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation mode, turn on the computer, and then shut it down using the operating system.
  • Page 48 Remove the WLAN module (3) by pulling it away from the slot at an angle. NOTE: WLAN modules are designed with a notch (4) to prevent incorrect insertion of the WLAN module into the WLAN module slot. Reverse this procedure to install the WLAN module. Chapter 4 Removal and replacement procedures ENWW...

  • Page 49: Memory Modules

    Memory modules Description 1-GB memory module (1333-MHz, DDR3) 2-GB memory module (1333-MHz, DDR3) 4-GB memory module (1333-MHz, DDR3) Before removing the memory module, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation mode, turn on the computer, and then shut it down using the operating system.
  • Page 50 Lift up the regulatory label to access the memory modules. If you are replacing a memory module, remove the existing memory module: Pull away the retention clips (1) on each side of the memory module. The memory module tilts up. Grasp the edge of the memory module (2), and then gently pull the memory module out of the memory module slot.

  • Page 51: Keyboard

    Keyboard NOTE: The keyboard spare part kit includes a keyboard cable. Description For use in Belgium For use in Brazil For use in the Czech Republic For use in France For use in French Canada For use in Germany For use in Greece For use in Hungary For use in Israel For use in Italy...
  • Page 52 Remove the battery (see Remove the service cover (see Remove the hard drive (see Removing the keyboard: To remove the keyboard, follow these steps: Position the computer upside down on a flat surface, with the rear toward you. Remove the 3 screws that secure the keyboard to the computer. Position the computer display-side up, with the front toward you.
  • Page 53 Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached, and then disconnect the keyboard cable (2) from the system board. Remove the keyboard. Reverse this procedure to install the keyboard. ENWW Component replacement procedures...

  • Page 54: Top Cover

    Top cover Description Top cover Before removing the top cover, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation mode, turn on the computer, and then shut it down using the operating system. Disconnect all of the external devices that are connected to the computer.

  • Page 55: Power Button Board

    Remove the top cover (2) by lifting it straight up. Reverse this procedure to install the top cover. Power button board Description Power button board (includes cable) Before removing the power button board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation mode, turn on the computer, and then shut it down using the operating system.

  • Page 56: Touchpad Button Board

    Remove the service cover (see Remove the hard drive (see Remove the keyboard (see Remove the top cover (see Remove the power button board: To remove the power button board, follow these steps: Position the top cover upside down, with the front toward you. Remove the screw (1) that secures the power button board to the top cover.
  • Page 57 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. Remove the battery (see Remove the service cover (see Remove the hard drive (see Remove the keyboard (see Remove the top cover (see NOTE: Before removing the TouchPad, it is necessary to remove the TouchPad button board...

  • Page 58: Speaker Assembly

    Reverse this procedure to install the TouchPad button board. Speaker assembly Description Speakers (include cables) Before removing the speaker assembly, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation mode, turn on the computer, and then shut it down using the operating system.
  • Page 59 Lift up and remove the speaker assembly(2). Reverse this procedure to install the speaker assembly. ENWW Component replacement procedures...

  • Page 60: Display Assembly

    Display assembly Description 29.5-cm (11.6-in) (1366 × 768) HD BrightView LED display assembly (includes webcam, microphone, nameplate, and logo) Verizon 29.5-cm (11.6-in) (1366 × 768) HD BrightView LED display assembly (includes webcam, microphone, nameplate, and logo) Before removing the display assembly, follow these steps: Shut down the computer.
  • Page 61 Remove the wireless antenna cables from the clips (2) and routing channel built into the base enclosure. CAUTION: Support the display assembly when removing the following screws. Failure to support the display assembly can result in damage to the display assembly and other computer components.
  • Page 62 Lift up and remove the display bezel (4). Reverse this procedure to install the display bezel. If it is necessary to replace the webcam module: Lift the webcam module straight up (1) to release the adhesive material from the display enclosure.
  • Page 63 Lift up and remove the display hinge brackets (2) from the display panel. Lift the display panel up at a 45-degree angle (1), and then lift straight up (2) to remove it. Remove the display panel (2). Reverse this procedure to install the display panel. If it is necessary to replace the wireless antenna transceivers and cables: Release the wireless antenna cables (1) from the clips and routing channels built into the base enclosure.
  • Page 64 Slide the antenna cables through the hole near the display assembly (2). Reverse this procedure to reassemble and install the display assembly. Chapter 4 Removal and replacement procedures ENWW...

  • Page 65: System Board

    System board Description System board: ● E350 system board with WWAN ● E350 system board Before removing the system board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation mode, turn on the computer, and then shut it down using the operating system.
  • Page 66 Disconnect the RJ-45 cable (2) from the system board. Remove the 2 screws (1) that secure the system board to the base enclosure. Lift the left side of the system board (2) until it rests at an angle. Remove the system board (3) by sliding it away from the base enclosure at a 45-degree angle. Reverse the procedure to install the system board.

  • Page 67: Rtc Battery

    RTC battery Description RTC battery Before removing the real-time clock (RTC) battery, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation mode, turn on the, and then shut it down using the operating system. Disconnect all of the external devices that are connected to the computer.

  • Page 68: Heat Sink Assembly

    Heat sink assembly NOTE: To properly ventilate the computer, allow at least 7.6 cm (3 in) of clearance on the left side of the computer. The computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist. These conditions are affected by high external temperatures, system power consumption, power management/battery conservation configurations, battery fast charging, and software requirements.
  • Page 69 Remove the heat sink assembly (2). NOTE: The thermal material must be thoroughly cleaned from the surfaces of the heat sink assembly and the system board each time the heat sink assembly is removed: Thermal pads are located on the heat sink (1) and on the base enclosure (2) underneath the heat sink.

  • Page 70: Power Connector

    Power connector Description Power connector (includes power connector cable and security cable bracket) Before removing the power connector, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation mode, turn on the computer, and then shut it down using the operating system. Disconnect all of the external devices that are connected to the computer.

  • Page 71: Rj45 Connector Cover

    Lift up and remove the power connector (3). Reverse this procedure to install the power connector. RJ45 connector cover To remove the RJ45 connector cover, follow these steps: Slide the RJ45 cover to the right (grasping the cover at the indentation on the left side) (1) in order to release the cover.

  • Page 72: Rj-45 Connector

    Reverse this procedure to install the RJ-45 connector cover. RJ-45 connector Description RJ-45 connector (includes cable) Before removing the RJ-45 connector, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation mode, turn on the computer, and then shut it down using the operating system.

  • Page 73: Fan

    Reverse this procedure to install the RJ-45 connector. Description Fan (includes cable) Before removing the fan, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation mode, turn on the computer, and then shut it down using the operating system. Disconnect all of the external devices that are connected to the computer.
  • Page 74 Remove the fan: To remove the fan, follow these steps: Disconnect the fan cable (1) from the system board. Remove the 3 screws (1) that secure the fan to the base enclosure. Lift up and remove the fan (2). Reverse this procedure to install the fan. Chapter 4 Removal and replacement procedures ENWW...

  • Page 75: Computer Setup

    Computer Setup Computer Setup in Windows 7 Starting Setup Utility Setup Utility is a ROM-based information and customization utility that can be used even when the Windows operating system is not working. The utility reports information about the device and provides settings for startup, security, and other preferences.

  • Page 76: Navigating And Selecting In Setup Utility

    Navigating and selecting in Setup Utility Because Setup Utility is not Windows based, it does not support the TouchPad. Navigation and selection are by keystroke. ● To choose a menu or a menu item, use the arrow keys. ● To choose an item in a list or to toggle a field, for example an Enable/Disable field, use either the arrow keys or ●...

  • Page 77: Exiting Setup Utility

    Exiting Setup Utility You can exit Setup Utility with or without saving changes. ● To exit Setup Utility and save your changes from the current session: If the Setup Utility menus are not visible, press arrow keys to select Exit > Exit Saving Changes, and then press enter. ●...

  • Page 78: Diagnostics Menu

    Select Processor C4 State Boot Options Diagnostics menu Select Hard Disk Self Test (select models only) Memory Test Chapter 5 Computer Setup To do this Enable/disable the processor C4 sleep state Set the following boot options: ● Delay (sec.)―set the delay for the functions of the Setup Utility in intervals of 5 seconds each (0, 5, 10, 15, 20) ●...

  • Page 79: Specifications

    Specifications Computer specifications Dimensions Depth Width Height Weight Equipped with a hard drive Equipped with a solid-state drive Input power Operating voltage Operating current Temperature Operating Nonoperating Relative humidity (noncondensing) Operating Nonoperating Maximum altitude (unpressurized) Operating Nonoperating NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures.

  • Page 80: Cm (11.6-In) (1366 X 768) Hd Brightview Led Display Specifications

    29.5-cm (11.6-in) (1366 x 768) HD BrightView LED display specifications Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display Total power consumption Viewing angle Chapter 6 Specifications Metric U.S. 12.53 cm 4.93 in 22.27 cm 8.77 in...

  • Page 81: Hard Drive Specifications

    Hard drive specifications Dimensions Height Width Weight Interface type Transfer rate Security Seek times (typical read, including setting) Single track Average Maximum Logical blocks Disc rotational speed Operating temperature * 1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. Actual drive specifications may differ slightly.

  • Page 82: Solid-State Drive Specifications

    Solid-state drive specifications Dimensions Height Width Weight Interface type Transfer rate Security Logical blocks Operating temperature * 1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. Actual drive specifications may differ slightly. NOTE: Certain restrictions and exclusions apply.

  • Page 83: Backup And Recovery

    Performing a system restore ● Backing up and recovering your information Your computer includes tools provided by the operating system and HP to help you safeguard your information and restore it if ever needed. This chapter provides information on the following topics: ●...

  • Page 84: Restore

    Creating restore media HP recommends that you create either a set of recovery discs or a recovery flash drive to be sure that you can restore your computer to its original factory state if the hard drive fails, or if for any reason you cannot restore using the recovery partition tools.

  • Page 85: Performing A System Restore

    You can restore only the system that you have previously backed up. HP recommends that you use HP Recovery Manager to create either a set of recovery discs or a recovery flash drive as soon as you set up the computer.

  • Page 86: Restoring Using The Restore Media

    Restoring using the restore media If possible, back up all personal files. Insert the first recovery disc into the optical drive on your computer or an optional external optical drive, and then restart the computer. – or – Insert the recovery flash drive into a USB port on your computer, and then restart the computer. NOTE: If the computer does not automatically restart in the Recovery Manager, the computer boot order needs to be changed.

  • Page 87: Changing The Computer Boot Order

    Changing the computer boot order To change the boot order for recovery discs: Restart the computer. Press while the computer is restarting, and then press Select Internal CD/DVD ROM Drive from the boot options window. To change the boot order for recovery flash drive: Insert the flash drive into a USB port.

  • Page 88: Using Windows Backup And Restore

    To create a screen shot: Display the screen you want to save. Copy the screen image: To copy only the active window, press To copy the entire screen, press Open a word-processing document, and then select Edit > Paste. The screen image is added to the document.

  • Page 89: Using Windows System Restore Points

    Using Windows system restore points A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time. You can then recover back to that point if you want to reverse subsequent changes. NOTE: Recovering to an earlier restore point does not affect data files saved or e-mails created since the last restore point.
  • Page 90 Chapter 7 Backup and recovery ENWW...

  • Page 91: Connector Pin Assignments

    Connector pin assignments Audio-out (headphone)/Audio-in (microphone) jack ENWW Signal Left audio signal in Right audio signal in Ground Microphone Audio-out (headphone)/Audio-in (microphone) jack...

  • Page 92: External Monitor

    External monitor Chapter 8 Connector pin assignments Signal Red analog Green analog Blue analog Not connected Ground Ground analog Ground analog Ground analog +5 VDC Ground Monitor detect DDC 2B data Horizontal sync Vertical sync DDC 2B clock ENWW...

  • Page 93: Network)

    RJ-45 (network) ENWW Signal Transmit + Transmit - Receive + Unused Unused Receive - Unused Unused RJ-45 (network)

  • Page 94: Universal Serial Bus

    Universal Serial Bus Chapter 8 Connector pin assignments Signal +5 VDC Data - Data + Ground ENWW...

  • Page 95: Power Cord Set Requirements

    Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.

  • Page 96: Requirements For Specific Countries And Regions

    Requirements for specific countries and regions Country/region Australia Austria Belgium Canada Denmark Finland France Germany Italy Japan The Netherlands Norway The People's Republic of China South Korea Sweden Switzerland Taiwan The United Kingdom The United States The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.

  • Page 97: 10 Recycling

    When you remove these components, handle them carefully. NOTE: Materials Disposal. This HP product contains mercury in the backlight in the display assembly that might require special handling at end-of-life. Disposal of mercury may be regulated because of environmental considerations. For disposal or recycling information, contact your local authorities, or see the Electronic Industries Alliance (EIA) Web site at http://www.eiae.org.
  • Page 98 Perform the following steps to disassemble the display assembly: Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel disengages from the display assembly.
  • Page 99 Disconnect all display panel cables (1) from the display inverter and remove the inverter (2). Remove all screws (1) that secure the display panel assembly to the display enclosure. Remove the display panel assembly (2) from the display enclosure. Turn the display panel assembly upside down. Remove all screws that secure the display panel frame to the display panel.
  • Page 100 Remove the display panel frame (2) from the display panel. Remove the screws (1) that secure the backlight cover to the display panel. Lift the top edge of the backlight cover (2) and swing it outward. Remove the backlight cover. Turn the display panel right-side up.
  • Page 101 Remove the backlight cables (1) from the clip (2) in the display panel. Turn the display panel upside down. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. Remove the backlight frame from the display panel.
  • Page 102 Remove the backlight from the backlight frame. Disconnect the display panel cable (1) from the LCD panel. Remove the screws (2) that secure the LCD panel to the display rear panel. Release the LCD panel (3) from the display rear panel. Release the tape (4) that secures the LCD panel to the display rear panel.

  • Page 103: Index

    Index AC adapter identifying 14 administrator password 69 antennas 13 applications key, Windows 8 audio, product description 2 audio-in (microphone) jack 9 audio-out (headphone) jack 9 audio-in jack pin assignments 83 audio-out jack pin assignments 83 backing up customized window, toolbar, and menu bar settings 79 personal files 79 base enclosure, spare part...
  • Page 104 internal microphone, identifying jacks audio-in (microphone) 9 audio-out (headphone) RJ-45 (network) 9 keyboard product description 3 removal 43 spare part number 17, 43 keys esc 8 fn 8 function 8 Windows applications 8 Windows logo 8 language support 69 latches, battery release 12 left TouchPad button, identifying lights caps lock 6...
  • Page 105 screw kit spare part number 21 security cable slot, identifying 10 Security menu 69 security, product description 3 selecting in the Setup Utility 68 serial number 15, 30 service considerations 25 service tag 15, 30 serviceability, product description 3 removal 33 solid-state drive product description 1 specifications 74...
  • Page 106 Index ENWW...

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