HP Pavilion DM1-4050 User Manual

HP Pavilion DM1-4050 User Manual

Hp pavilion dm1-4050: user guide
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User Guide

HP Notebook

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Summary of Contents for HP Pavilion DM1-4050

  • Page 1: User Guide

    User Guide HP Notebook...
  • Page 2 By installing, copying, downloading, or otherwise using any software product preinstalled on this computer, you agree to be bound by the terms of the HP End User License Agreement (EULA). If you do not accept these license terms, your sole...
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice...
  • Page 5: Table Of Contents

    Creating a wireless connection ... 19 Identifying wireless and network status icons ... 19 Turning wireless devices on or off ... 20 Using HP Connection Manager (select models only) ... 20 Using operating system controls ... 21 Using a WLAN ... 21 Connecting to an existing WLAN ...
  • Page 6 Using HP Mobile Broadband (select models only) ... 24 Inserting a SIM ... 24 Removing a SIM ... 25 Using Bluetooth wireless devices (select models only) ... 25 Bluetooth and Internet Connection Sharing (ICS) ... 25 Connecting to a wired network ... 26 Connecting to a local area network (LAN) (select models only) ...
  • Page 7 Using the power meter ... 45 Using power plans ... 45 Setting password protection on wakeup ... 46 Using HP Power Manager (select models only) ... 46 Using battery power ... 47 Finding battery information ... 47 Using Battery Check ... 47 Displaying the remaining battery charge ...
  • Page 8 Handling drives ... 57 Using hard drives ... 58 Improving hard drive performance ... 58 Using HP 3D DriveGuard (select models only) ... 59 Adding or replacing a hard drive ... 60 Removing the hard drive ... 60 Installing a hard drive ... 62 10 Memory modules ...
  • Page 9 Using the dedicated recovery partition (select models only) ... 75 Restoring using the restore media ... 76 Changing the computer boot order ... 76 Backing up and recovering your information ... 77 Using Windows Backup and Restore ... 78 Using Windows system restore points ... 78 13 Setup Utility (BIOS) and System Diagnostics ...
  • Page 10 Appendix D Updating programs and drivers ... 92 Appendix E Electrostatic Discharge ... 93 Appendix F Specifications ... 94 Input power ... 94 DC plug of external HP power supply ... 94 Operating environment ... 95 Index ... 96...
  • Page 11: Introduction

    Introduction This guide contains details about your computer's components, such as ports and jacks. It describes multimedia and other features. And it provides important security, backup, and recovery information. NOTE: Some of the features described in this guide may not be available on your computer. Important first steps After you set up and register the computer, it is important to take the following steps: Set up your wired or wireless network.
  • Page 12: Finding Information

    To access Help and Support, select Start > Help and Support. NOTE: For country- or region-specific support, go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. Regulatory, Safety and Environmental Notices To access this guide: Select Start > Help and Support > User Guides.
  • Page 13 *You can find the expressly provided HP Limited Warranty applicable to your product located with the electronic guides on your computer and/or on the CD/DVD provided in the box. In some countries/regions, HP may provide a printed HP Limited Warranty in the box. For some countries/regions where the warranty is not provided in printed format, you may request a printed copy from http://www.hp.com/go/orderdocuments...
  • Page 14: Getting To Know Your Computer

    Getting to know your computer TouchPad Component TouchPad light TouchPad on/off button TouchPad zone Left TouchPad button Right TouchPad button Chapter 2 Getting to know your computer Description ● On: The TouchPad is off. ● Off: The TouchPad is on. Turns the TouchPad on or off.
  • Page 15: Lights

    Lights Component Power light Mute light Wireless light Caps lock light TouchPad light Description ● White: The computer is on. ● Blinking white: The computer is in the Sleep state. ● Off: The computer is off or in Hibernation. ● Amber: Computer sound is off.
  • Page 16: Buttons

    Buttons Chapter 2 Getting to know your computer...
  • Page 17 When the computer is in Microsoft Windows, press the button to open the default Web browser. ● When the computer is in HP QuickWeb, press the button to open the Web browser. QuickWeb allows you to browse the Internet, communicate with Skype, and explore other HP QuickWeb programs.
  • Page 18: Keys

    Keys Component Windows logo key Windows applications key Action keys Chapter 2 Getting to know your computer Description Displays system information when pressed in combination with the key. Executes frequently used system functions when pressed in combination with the key or the Displays the Windows Start menu.
  • Page 19: Front

    Front Component Description Speakers (2) (select models only) Produce sound. Front...
  • Page 20: Right Side

    Right side Component Digital Media Slot Audio-out (headphone) jack Audio-in (microphone) jack USB 2.0 ports (2) External monitor port RJ-45 (network) jack Chapter 2 Getting to know your computer Description Supports the following digital card formats: ● MultiMediaCard ● Secure Digital (SD) Card ●...
  • Page 21: Left Side

    ● Blinking white: The hard drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. Connects an optional video or audio device, such as a high-definition television, or any compatible digital or audio component.
  • Page 22: Display

    Display Component Internal display switch WLAN antennas (2)* WWAN antennas (2)* (select models only) Internal microphone Webcam Webcam light *The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety and Environmental Notices that applies to your country or region.
  • Page 23: Bottom

    Bottom Component Battery bay SIM slot (select models only) Battery/service door latch Vent Service door Description Holds the battery. Supports a wireless subscriber identity module (SIM) (select models only). The SIM slot is located inside the battery bay. Releases the battery from the battery bay and the service door from the computer.
  • Page 24: Labels

    Circuit Card Identifier) of the SIM. This label is located under the service door. ● HP Mobile Broadband Module serial number label (select models only)—Provides the serial number of the HP Mobile Broadband Module. This label is located under the service door. Chapter 2 Getting to know your computer...
  • Page 25: Hp Quickweb (Select Models Only)

    You can also make long-distance phone calls to land lines. ● Widgets—Start using widgets for news, weather, social networking, stocks, a calculator, sticky notes, and more. You can also use Widget Manager to add more widgets to the HP QuickWeb Home screen. NOTE: For additional information about using HP QuickWeb, refer to the HP QuickWeb software Help.
  • Page 26: Starting Hp Quickweb

    Starting HP QuickWeb ▲ To start HP QuickWeb, press the QuickWeb button when the computer is off or in Hibernation. The following table explains the different behaviors of the QuickWeb button. Button QuickWeb button NOTE: For more information, refer to the HP QuickWeb software Help.
  • Page 27: Networking

    Networking Your computer supports two types of Internet access: ● Wireless—Refer to ● Wired—Refer to NOTE: You must set up Internet service before you can connect to the Internet. Creating a wireless connection on page Connecting to a wired network on page...
  • Page 28: Using An Internet Service Provider

    Using an Internet service provider Before you can connect to the Internet, you must establish an account with an Internet service provider (ISP). To purchase Internet service and a modem, contact a local ISP. The ISP will help set up the modem, install a network cable to connect your wireless computer to the modem, and test the Internet service.
  • Page 29: Creating A Wireless Connection

    Network (disconnected) Network (disabled/ disconnected) Description Opens HP Connection Manager, which enables you to create and manage WLAN, WWAN (select models only), and Bluetooth (select models only) connections. Indicates that one or more network devices are connected to the network.
  • Page 30: Turning Wireless Devices On Or Off

    Turning wireless devices on or off You can use the wireless key or HP Connection Manager (select models only) to turn on and turn off wireless devices. Refer to location of the wireless key on your computer. To turn off wireless devices using HP Connection Manager: Right-click the HP Connection Manager icon in the notification area, at the far right of the ▲...
  • Page 31: Using Operating System Controls

    Using operating system controls The Network and Sharing Center allows you to set up a connection or network, connect to a network, manage wireless networks, and diagnose and repair network problems. To use operating system controls: ▲ Select Start > Control Panel > Network and Internet > Network and Sharing Center. For more information, select Start >...
  • Page 32: Setting Up A New Wlan Network

    Setting up a new WLAN network Required equipment: ● A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from an Internet service provider (ISP) ● A wireless router (purchased separately) (2) ● Your new wireless computer (3) NOTE: Some modems have a built-in wireless router.
  • Page 33: Protecting Your Wlan

    Wi-Fi Protected Access II (WPA2) ◦ Wired Equivalent Privacy (WEP) NOTE: HP recommends that you select WPA2, which is the most advanced of the three encryption protocols. The use of WEP encryption is not recommended, because it can be overcome with little effort. ●...
  • Page 34: Using Hp Mobile Broadband (Select Models Only)

    HP Mobile Broadband enables your computer to use wireless wide area networks (WWANs) to access the Internet from more places and over larger areas than it can by using WLANs. Using HP Mobile Broadband requires a network service provider, which in most cases is a mobile phone network provider.
  • Page 35: Removing A Sim

    Bluetooth and Internet Connection Sharing (ICS) HP does not recommend setting up one computer with Bluetooth as a host and using it as a gateway through which other computers may connect to the Internet. When two or more computers are...
  • Page 36: Connecting To A Wired Network

    Connecting to a wired network Connecting to a local area network (LAN) (select models only) Connecting to a local area network (LAN) requires an 8-pin, RJ-45 network cable (purchased separately). If the network cable contains noise suppression circuitry (1), which prevents interference from TV and radio reception, orient the circuitry end of the cable (2) toward the computer.
  • Page 37: Pointing Devices And Keyboard

    Pointing devices and keyboard Using pointing devices NOTE: In addition to the pointing devices included with your computer, you can use an external USB mouse (purchased separately) by connecting it to one of the USB ports on the computer. Setting pointing device preferences Use Mouse Properties in Windows®...
  • Page 38: Turning The Touchpad Off Or On

    Turning the TouchPad off or on To turn the TouchPad off or on, quickly double-tap the TouchPad on/off button. NOTE: The TouchPad light is off when the TouchPad is on. The TouchPad light and on-screen display icons indicate the TouchPad status when the TouchPad is turned off or on.
  • Page 39: Navigating

    Navigating To move the pointer, slide one finger across the TouchPad in the direction you want the pointer to go. Selecting Use the left and right TouchPad buttons as you would use the corresponding buttons on an external mouse. Using pointing devices...
  • Page 40: Using Touchpad Gestures

    Using TouchPad gestures The TouchPad supports a variety of gestures. To use TouchPad gestures, place two fingers on the TouchPad at the same time. NOTE: TouchPad gestures are not supported in all programs. To view the demonstration of a gesture: Select Start >...
  • Page 41: Scrolling

    Scrolling Scrolling is useful for moving up, down, or sideways on a page or image. To scroll, place two fingers slightly apart on the TouchPad, and then drag them across the TouchPad in an up, down, left, or right motion. NOTE: Scrolling speed is controlled by finger speed.
  • Page 42: Rotating

    Rotating Rotating allows you to rotate items such as photos. To rotate, anchor your left forefinger in the TouchPad zone. Move the right forefinger around the anchored finger in a sweeping motion, moving from 12 o’clock to 3 o’clock. To reverse the rotation, move your right forefinger from 3 o’clock to 12 o’clock.
  • Page 43: Using The Keyboard

    Using the keyboard Using the action keys An action key performs an assigned function. The icon on each of the through keys illustrates the assigned function for that key. To use an action key function, press and hold the key. The action key feature is enabled at the factory.
  • Page 44: Using The Hotkeys

    Icon Using the hotkeys A hotkey is a combination of the To use a hotkey: Briefly press the ▲ Function Display system information. Enable or disable Beats Audio (select models only). Chapter 5 Pointing devices and keyboard Description Mutes or restores speaker sound. Turns the wireless feature on or off.
  • Page 45: Multimedia And Other Features

    Multimedia and other features Your computer includes the following: ● Two integrated speakers ● Integrated microphone ● Integrated webcam ● Preinstalled multimedia software ● Multimedia keys Using the media activity controls Your computer has media action keys that allow you to play, pause, fast forward, or rewind a media file.
  • Page 46: Adjusting The Volume

    Adjusting the volume You can adjust the volume using the volume keys. Refer to more information. WARNING! To reduce the risk of personal injury, adjust the volume before putting on headphones, earbuds, or a headset. For additional safety information, refer to the Regulatory, Safety and Environmental Notices.
  • Page 47: Using Beats Audio (Select Models Only)

    Using Beats Audio (select models only) Beats Audio is an enhanced audio profile that provides a deep, controlled bass while maintaining a clear sound. Beats Audio is enabled by default. To enable or disable Beats Audio: ● Press fn+b. – or – ●...
  • Page 48: Video

    Video Your computer has the following external video ports: ● ● HDMI The external monitor port, or VGA port, is an analog display interface that connects an external VGA display device such as an external VGA monitor or a VGA projector to the computer. ▲...
  • Page 49: Hdmi

    HDMI The HDMI (High Definition Multimedia Interface) port connects the computer to an optional video or audio device, such as a high-definition television, or to any compatible digital or audio component. NOTE: To transmit video and/or audio signals through the HDMI port, you need an HDMI cable (purchased separately).
  • Page 50: Intel Wireless Display (Select Models Only)

    Intel Wireless Display (select models only) Intel® Wireless Display allows you to share your computer content wirelessly on your TV. To experience wireless display, a wireless TV adapter (purchased separately) and an Intel graphics card are required. For details about using the wireless TV adapter, refer to the manufacturer's instructions. NOTE: Be sure that wireless is enabled on your computer before using the wireless display.
  • Page 51: Power Management

    Power management Inserting or removing the battery NOTE: For additional information on using the battery, refer to Inserting the battery Turn the computer upside down on a flat surface. Align the battery (1) with the outer edge of the battery bay, and then rotate the battery (2) into the battery bay until it is firmly seated.
  • Page 52: Removing The Battery

    Removing the battery CAUTION: Removing a battery that is the sole power source for the computer can cause loss of information. To prevent loss of information, save your work and initiate Hibernation or shut down the computer through Windows before removing the battery. Slide the battery/service door latch (1) to release the battery.
  • Page 53: Shutting Down The Computer

    Shutting down the computer CAUTION: Unsaved information is lost when the computer shuts down. The Shut down command closes all open programs, including the operating system, and then turns off the display and computer. Shut down the computer under any of the following conditions: ●...
  • Page 54: Initiating And Exiting Sleep

    Initiating and exiting Sleep The system is set at the factory to initiate Sleep after a period of inactivity when running on battery power or on external power. Power settings and timeouts can be changed using Power Options in Windows® Control Panel. With the computer on, you can initiate Sleep in any of the following ways: ●...
  • Page 55: Using The Power Meter

    Using the power meter The power meter is located in the notification area, at the far right of the taskbar. The power meter allows you to quickly access power settings and view the remaining battery charge. ● To display the percentage of remaining battery charge and the current power plan, move the pointer over the power meter icon.
  • Page 56: Setting Password Protection On Wakeup

    The following power plans are available: ● Power saver ● HP Recommended ● High performance To start Power Manager when Windows is running: ▲ Select Start > Control Panel > Hardware and Sound > HP Power Manager. Chapter 7 Power management...
  • Page 57: Using Battery Power

    WARNING! To reduce potential safety issues, use only the battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from HP. Computer battery life varies, depending on power management settings, programs running on the computer, display brightness, external devices connected to the computer, and other factors.
  • Page 58: Displaying The Remaining Battery Charge

    Displaying the remaining battery charge ▲ Move the pointer over the power meter icon in the notification area, at the far right of the taskbar. Maximizing battery discharge time Battery discharge time varies depending on the features you use while on battery power. Maximum discharge time gradually decreases as the battery storage capacity naturally degrades.
  • Page 59: Resolving A Low Battery Level

    ● Optional docking or expansion device ● Optional power adapter purchased as an accessory from HP Resolving a low battery level when a charged battery is available Turn off the computer or initiate Hibernation. Replace the discharged battery with a charged battery.
  • Page 60: Storing A Battery

    If the battery is possibly covered by an HP warranty, instructions include a warranty ID. A message refers you to the HP Web site for more information about ordering a replacement battery.
  • Page 61: Using External Ac Power

    To reduce potential safety issues, use only the AC adapter provided with the computer, a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP. Connect the computer to external AC power under any of the following conditions: WARNING! Do not charge the computer battery while you are onboard aircraft.
  • Page 62: Testing An Ac Adapter

    Testing an AC adapter Test the AC adapter if the computer exhibits any of the following symptoms when it is connected to AC power: ● The computer does not turn on. ● The display does not turn on. ● The power lights are off. To test the AC adapter: Shut down the computer.
  • Page 63: External Cards And Devices

    External cards and devices Using Digital Media Slot cards (select models only) Optional digital cards provide secure data storage and convenient data sharing. These cards are often used with digital media–equipped cameras and PDAs as well as with other computers. To determine the digital card formats that are supported on your computer, refer to Inserting a digital card CAUTION:...
  • Page 64: Removing A Digital Card

    Removing a digital card CAUTION: To reduce the risk of loss of data or an unresponsive system, use the following procedure to safely remove the digital card. Save your information and close all programs associated with the digital card. Click the remove hardware icon in the notification area, at the far right of the taskbar. Then follow the on-screen instructions.
  • Page 65: Connecting A Usb Device

    Connecting a USB device CAUTION: To reduce the risk of damage to a USB connector, use minimal force to connect the device. Connect the USB cable for the device to the USB port. ▲ NOTE: The USB port on your computer may look slightly different from the illustration in this section.
  • Page 66: Using Optional External Devices

    Using optional external devices NOTE: For more information about required software and drivers, or to learn which computer port to use, refer to the manufacturer's instructions. To connect an external device to the computer: CAUTION: To reduce the risk of damage to the equipment when connecting a powered device, be sure that the device is turned off and the AC power cord is unplugged.
  • Page 67: Drives

    Drives Handling drives CAUTION: Drives are fragile computer components that must be handled with care. Refer to the following cautions before handling drives. Additional cautions are included with the procedures to which they apply. Observe these precautions: ● Before you move a computer that is connected to an external hard drive, initiate Sleep and allow the screen to clear, or properly disconnect the external hard drive.
  • Page 68: Using Hard Drives

    You may want to set it to run during the night or at another time when you do not need access to your computer. HP recommends defragmenting your hard drive at least once a month. You may set Disk Defragmenter to run on a monthly schedule, but you can defragment your computer manually at any time.
  • Page 69: Using Hp 3D Driveguard (Select Models Only)

    You drop the computer. ● You move the computer with the display closed while the computer is running on battery power. A short time after the end of one of these events, HP 3D DriveGuard returns the hard drive to normal operation. NOTE: Because solid-state drives (SSD) lack moving parts, HP 3D DriveGuard is unnecessary.
  • Page 70: Using Hp 3D Driveguard Software

    The HP 3D DriveGuard software can be enabled or disabled by an Administrator. NOTE: Depending on your user privileges, you may be unable to enable or disable HP 3D DriveGuard. Privileges for non-Administrator users can be changed by members of an Administrator group.
  • Page 71 Slide the service door toward the front of the computer (2), and then lift the door to remove it (3). Lift the hard drive connector cable (1) until it disconnects from the computer. Remove the Phillips screw (2) that secures the hard drive to the computer. Pull up the hard drive tab (3), and then remove the hard drive (4) from the hard drive bay at an angle.
  • Page 72: Installing A Hard Drive

    Installing a hard drive Insert the rubber spacers on the drive into the openings (1) on the hard drive bay. Insert the hard drive into the hard drive bay (2). Replace the Phillips screw (3). Connect the hard drive connector cable (4). Lower the service door onto the computer (1), and then slide the door (2) toward the battery bay until the battery/service door latch snaps into place.
  • Page 73 Replace the battery. Reconnect external power and external devices. Turn on the computer. Adding or replacing a hard drive...
  • Page 74: 10 Memory Modules

    10 Memory modules Replacing the memory module The computer has one memory module slot. The memory module slot is located on the bottom of the computer under the service door. The memory capacity of the computer can be upgraded by replacing the existing memory module in the memory module slot.
  • Page 75 Grasp the edge of the memory module (2), and then gently pull the memory module out of the memory module slot. CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch the components on the memory module. To protect a memory module after removal, place it in an electrostatic-safe container.
  • Page 76 Gently press the memory module (3) down, applying pressure to both the left and right edges of the memory module, until the retention clips snap into place. CAUTION: module. Replace the service door (see Replace the battery. Reconnect external power and external devices. Turn on the computer.
  • Page 77: 11 Security

    11 Security Protecting the computer Standard security features provided by the Windows® operating system and the non-Windows Setup Utility (BIOS) can protect your personal settings and data from a variety of risks. NOTE: Security solutions are designed to act as deterrents, but they may not deter software attacks or prevent the computer from being mishandled or stolen.
  • Page 78: Using Passwords

    Using passwords A password is a group of characters that you choose to secure your computer information. Several types of passwords can be set, depending on how you want to control access to your information. Passwords can be set in Windows or in the non-Windows Setup Utility (BIOS) that is preinstalled on the computer.
  • Page 79: Setting Passwords In Setup Utility (Bios)

    Setting passwords in Setup Utility (BIOS) Password Administrator password* Power-on password* *For details about each of these passwords, refer to the following topics. Function ● Protects access to Setup Utility (BIOS). ● After this password is set, it must be entered each time you access Setup Utility (BIOS).
  • Page 80: Managing An Administrator Password

    Managing an administrator password To set, change, or delete this password, follow these steps: Open Setup Utility (BIOS) by turning on or restarting the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed, press f10.
  • Page 81: Entering A Power-On Password

    Entering a power-on password At the Enter Password prompt, type your password, and then press enter. After 3 unsuccessful attempts to enter the password, you must restart the computer and try again. Using antivirus software When you use the computer to access e-mail, a network, or the Internet, you potentially expose it to computer viruses.
  • Page 82: Installing Critical Security Updates

    Installing critical security updates CAUTION: Microsoft sends out alerts regarding critical updates. To protect the computer from security breaches and computer viruses, install all critical updates from Microsoft as soon as you receive an alert. Updates to the operating system and other software may have become available after the computer left the factory.
  • Page 83: 12 Backup And Recovery

    12 Backup and recovery Your computer includes tools provided by the operating system and HP to help you safeguard your information and restore it if ever needed. This chapter provides information on the following topics: ● Creating a set of recovery discs or a recovery flash drive (HP Recovery Manager software feature) ●...
  • Page 84: Restoring The System

    Creating restore media HP recommends that you create either a set of recovery discs or a recovery flash drive so that you can restore your computer to its original factory state if the hard drive fails, or if for any reason you cannot restore using the recovery partition tools.
  • Page 85: Performing A System Recovery

    You can restore only the system that you have previously backed up. HP recommends that you use HP Recovery Manager to create either a set of recovery discs or a recovery flash drive as soon as you set up the computer.
  • Page 86: Restoring Using The Restore Media

    – or – Insert the recovery flash drive into a USB port on your computer, and then restart the computer. NOTE: If the computer does not automatically restart in the HP Recovery Manager, the computer boot order needs to be changed. Press at system bootup.
  • Page 87: Backing Up And Recovering Your Information

    Backing up and recovering your information It is very important to back up your files and keep any new software in a safe place. As you add new software and data files, continue to create backups on a regular basis. How completely you are able to recover your system depends on how recent your backup is.
  • Page 88: Using Windows Backup And Restore

    Using Windows Backup and Restore Guidelines: ● Be sure that the computer is connected to AC power before you start the backup process. ● Allow enough time to complete the backup process. Depending on file sizes, it may take over an hour.
  • Page 89: Create A System Restore Point

    Create a system restore point Select Start > Control Panel > System and Security > System. In the left pane, click System Protection. Click the System Protection tab. Follow the on-screen instructions. Restore to a previous date and time To revert to a restore point (created at a previous date and time), when the computer was functioning optimally, follow these steps: Select Start >...
  • Page 90: Setup Utility (Bios) And System Diagnostics

    13 Setup Utility (BIOS) and System Diagnostics Using Setup Utility (BIOS) Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility (BIOS) includes settings for the types of devices installed, the startup sequence of the computer, and the amount of system and extended memory.
  • Page 91: Navigating And Selecting In Setup Utility (Bios)

    Navigating and selecting in Setup Utility (BIOS) To navigate and select in Setup Utility (BIOS), follow these steps: Turn on or restart the computer, and then press Menu” message is displayed at the bottom of the screen. Press to enter Setup Utility (BIOS). ●...
  • Page 92: Displaying System Information

    Displaying system information Start Setup Utility (BIOS). Select the Main menu. System information such as the system time and date, and identification information about the computer is displayed. To exit Setup Utility (BIOS) without changing any settings, use the arrow keys to select Exit > Exit Discarding Changes, and then press enter.
  • Page 93: Exiting Setup Utility (Bios)

    Updated versions of the BIOS may be available on the HP Web site. Most BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.
  • Page 94: Downloading A Bios Update

    Downloading a BIOS update CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter. Do not download or install a BIOS update while the computer is running on battery power, docked in an optional docking device, or connected to an optional power source.
  • Page 95: Using System Diagnostics

    Using System Diagnostics System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is functioning properly. Depending on your computer, the following diagnostic tests may be available in System Diagnostics: ● Start-up test—This test analyzes the main computer components that are required to start the computer.
  • Page 96: Appendix A Troubleshooting And Support

    If the computer is plugged into an AC outlet, plug another electrical device into the outlet to be sure that the outlet is providing adequate power. NOTE: Use only the AC adapter provided with the computer or one approved by HP for this computer. ●...
  • Page 97: The Computer Is On But Not Responding

    The computer is on but not responding If the computer is on but is not responding to software or keyboard commands, try the following emergency shutdown procedures in the sequence provided: CAUTION: Emergency shutdown procedures result in the loss of unsaved information. ●...
  • Page 98: The Wireless Network Connection Is Not Working

    If the information provided in this user guide or in Help and Support does not address your questions, you can contact customer support at: http://www.hp.com/go/contactHP NOTE: For worldwide support, click Contact HP worldwide on the left side of the page, or go to http://welcome.hp.com/country/us/en/wwcontact_us.html. At this location, you have the following choices: ●...
  • Page 99: Appendix B Cleaning Your Computer

    Cleaning your computer Cleaning the display Gently wipe the display using a soft, lint-free cloth moistened with an alcohol-free glass cleaner. Be sure that the display is dry before closing the display. Cleaning the sides and cover To clean and disinfect the sides and cover, use a soft microfiber cloth or a static-free cloth without oil (such as a chamois) moistened with an alcohol-free glass cleaner or use an acceptable germicidal disposable wipe.
  • Page 100: Appendix C Traveling With The Computer

    “FRAGILE.” ● If the computer has a wireless device or an HP Mobile Broadband Module installed, such as an 802.11b/g device, a Global System for Mobile Communications (GSM) device, or a General Packet Radio Service (GPRS) device, the use of these devices may be restricted in some environments.
  • Page 101 hazardous locations. If you are uncertain of the policy that applies to the use of a particular device, ask for authorization to use it before you turn it on. ● If you are traveling internationally, follow these suggestions: ◦ Check the computer-related customs regulations for each country or region on your itinerary.
  • Page 102: Appendix D Updating Programs And Drivers

    Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis to the latest versions. Go to http://www.hp.com/support to download the latest versions. You can also register to receive automatic update notifications when they become available.
  • Page 103: Appendix E Electrostatic Discharge

    Electrostatic Discharge Electrostatic discharge is the release of static electricity when two objects come into contact—for example, the shock you receive when you walk across the carpet and touch a metal door knob. A discharge of static electricity from fingers or other electrostatic conductors may damage electronic components.
  • Page 104: Appendix F Specifications

    DC power source, it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer. The computer can operate on DC power within the following specifications.
  • Page 105: Operating Environment

    Operating environment Factor Temperature Operating Nonoperating Relative humidity (noncondensing) Operating Nonoperating Maximum altitude (unpressurized) Operating Nonoperating Metric 5°C to 35°C -20°C to 60°C 10% to 90% 5% to 95% -15 m to 3,048 m -15 m to 12,192 m U.S. 41°F to 95°F -4°F to 140°F 10% to 90%...
  • Page 106: Index

    49 creating a wireless connection 19 critical battery level 43, 48 critical security updates, installing 72 CyberLink PowerDVD 40 DC plug of external HP power supply 94 digital card inserting 53 removing 54 supported formats 53 Digital Media Slot, identifying 10...
  • Page 107 10, 38 f11 75 firewall software 23, 71 flicking TouchPad gesture 32 fn key, identifying 8, 34 hard drive external 56 HP 3D DriveGuard 59 installing 62 removing 60 HDMI configuring audio 39 HDMI port, connecting 39 HDMI port, identifying 11...
  • Page 108 Digital Media 10 security cable 11 software CyberLink PowerDVD 40 Disk Cleanup 58 Disk Defragmenter 58 HP 3D DriveGuard 60 HP Connection Manager 20 speakers, identifying 9 storing a battery 50 supported discs 74 system information hotkey 34 system information, displaying 82...
  • Page 109 description 54 removing 55 USB hubs 54 USB port, identifying 11 USB ports, identifying 10 using external AC power 51 using passwords 68 using power plans 45 using power-saving states 43 using system restore 78 using the power meter 45 vents, identifying 11, 13 VGA port, connecting 38 video 38...

This manual is also suitable for:

Pavilion dm1-4170Pavilion dm1-4000Pavilion dm1-4100

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