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HP EliteBook 2560p User Manual

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Notebook PC User Guide

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  Summary of Contents for HP EliteBook 2560p

  • Page 1 Notebook PC User Guide...
  • Page 2 Product notice This user guide describes features that are common to most models. Some features may not be available on your computer. To obtain the latest information in the Notebook PC User Guide, go to the HP Web site at http://www.hp.com/support.
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice...
  • Page 5: Table Of Contents

    Identifying wireless and network status icons ... 14 Using the wireless controls ... 14 Using the wireless action key ... 14 Using HP Wireless Assistant ... 15 Using operating system controls ... 15 Using a WLAN ... 16 Setting up a WLAN ... 16 Protecting your WLAN ...
  • Page 6 Current network security codes are unavailable ... 21 WLAN connection is very weak ... 22 Cannot connect to the wireless router ... 22 Connecting to a local area network ... 22 3 Pointing devices and keyboard ... 24 Using the TouchPad ... 24 Turning the TouchPad on and off ...
  • Page 7 Finding battery information in Help and Support ... 65 LightScribe DVD+R discs ... 43 Blu-ray Disc ... 43 Obtaining the latest HP device drivers ... 59 Obtaining the latest Windows device drivers ... 59 Initiating and exiting Sleep ... 60 Initiating and exiting Hibernation ...
  • Page 8 Using Battery Check ... 65 Inserting or removing the battery ... 65 Charging a battery ... 66 Maximizing battery discharge time ... 67 Managing low battery levels ... 67 Calibrating a battery ... 68 Conserving battery power ... 70 Storing a battery ... 70 Disposing of a used battery ...
  • Page 9 9 Security ... 88 Protecting the computer ... 88 Using passwords ... 88 Setting passwords in Windows ... 89 Setting passwords in Setup Utility ... 89 Using antivirus software ... 92 Using firewall software ... 93 Installing critical updates ... 94 10 Setup Utility (BIOS) ...
  • Page 10 Performing a recovery ... 109 Recovering from the recovery discs ... 109 Recovering from the dedicated recovery partition (select models only) ... 109 Index ... 110...
  • Page 11: Features

    Features Identifying hardware To see a list of hardware installed in the computer, follow these steps: Select Start > Control Panel > System and Security. Then, in the System area, check Device ▲ Manager. You can also add hardware or modify device configurations using Device Manager. NOTE: Windows®...
  • Page 12: Components

    Components Top components TouchPad Component TouchPad off indicator TouchPad zone Left TouchPad button Right TouchPad button There is an unmarked scroll zone inside the right edge of the TouchPad. To scroll up and down using the TouchPad vertical scroll zone, slide your finger up or down inside the right edge of the TouchPad. For more information about TouchPad features, refer to”...
  • Page 13: Lights

    Lights Component TouchPad light Caps lock light Power light Wireless light Description ● On: The TouchPad is disabled. ● Off: The TouchPad is enabled. On: Caps lock is on. ● On: The computer is on. ● Blinking: The computer is in the Sleep state. ●...
  • Page 14: Button And Speakers

    Button and speakers Component Speakers (2) Power button Chapter 1 Features Description Produce sound. ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep.
  • Page 15: Keys

    Keys Component Windows logo key Windows applications key Navigation keys Action keys Description Displays system information when pressed in combination with key. Displays system information when pressed in combination with key. Displays the Windows Start menu. Displays a shortcut menu for items beneath the pointer. Navigate using the Up, Down, Left and Right arrow keys.
  • Page 16: Display

    Display Component Internal microphone Integrated webcam (select models only) Integrated webcam light (select models only) Chapter 1 Features Description Records sound. Records audio and video and captures still photographs. On: The integrated webcam is in use.
  • Page 17: Right-Side Components

    Right-side components Component Optical drive Optical drive light USB port RJ-11 (modem) jack (select models only) AC adapter/power/battery light Power connector Security cable slot Description Reads and writes to optical discs. Blinking: The optical drive is being accessed. Connects an optional USB device. Connects a modem cable.
  • Page 18: Left-Side Components

    Left-side components Component External monitor port Vent HDMI port (select models only) RJ-45 (network) jack USB ports (2) Audio-in (microphone) jack Audio-out (headphone) jack Digital Media Slot (select models only) Drive light Chapter 1 Features Description Connects an external VGA monitor or projector. Enables airflow to cool internal components.
  • Page 19: Bottom Components

    Bottom components Component Battery bay Battery release latch Vents (4) Memory module compartment Hard drive bay Description Holds the battery. Releases the battery from the battery bay. Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating.
  • Page 20: Wireless Antennas

    Wireless antennas At least 2 antennas send and receive signals from one or more wireless devices. These antennas are not visible from the outside of the computer. NOTE: For optimal transmission, keep the areas immediately around the antennas free from obstructions.
  • Page 21: Additional Hardware Components

    Additional hardware components Component Power cord* AC adapter Battery* *Power cords vary in appearance by country or region. WARNING! Connecting the internal analog modem to a digital line can permanently damage the modem. Immediately disconnect the modem cable if you accidentally connect it to a digital line. NOTE: Telephone jacks vary by country or region.
  • Page 22: Labels

    Labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer. ● Service tag—Provides important information, including the following: Component Have this information available when you contact technical support. The service tag label is affixed inside the battery bay.
  • Page 23: Wireless, Local Area Network, And Modem

    Wireless, local area network, and modem Using wireless devices Wireless technology transfers data across radio waves instead of wires. Your computer may be equipped with one or more of the following wireless devices: ● Wireless local area network (WLAN) device—Connects the computer to wireless local area networks (commonly referred to as Wi-Fi networks, wireless LANs, or WLANs) in corporate offices, your home, and public places such as airports, restaurants, coffee shops, hotels, and universities.
  • Page 24: Identifying Wireless And Network Status Icons

    Wireless (connected) Identifies the location of the wireless light and the wireless action key (f12) on the computer. Also identifies the HP Wireless Assistant software on the computer and indicates that one or more of the wireless devices are on.
  • Page 25: Using Hp Wireless Assistant

    Using HP Wireless Assistant A wireless device can be turned on or off using HP Wireless Assistant. If a wireless device is disabled in Setup Utility, it must be reenabled in Setup Utility before it can be turned on or off using Wireless Assistant.
  • Page 26: Using A Wlan

    Using a WLAN With a WLAN device, you can access a wireless local area network (WLAN), which is composed of other computers and accessories that are linked by a wireless router or a wireless access point. NOTE: The terms wireless router and wireless access point are often used interchangeably. ●...
  • Page 27: Protecting Your Wlan

    Protecting your WLAN Because the WLAN standard was designed with only limited security capabilities—basically to foil casual eavesdropping rather than more powerful forms of attack—it is essential to understand that WLANs are vulnerable to well-known and well-documented security weaknesses. WLANs in public areas, or “hotspots,” like coffee shops and airports may not provide any security. New technologies are being developed by wireless manufacturers and hotspot service providers that make the public environment more secure and anonymous.
  • Page 28: Connecting To A Wlan

    Connecting to a WLAN To connect to the WLAN, follow these steps: Be sure that the WLAN device is on. If it is on, the wireless light is white. If the wireless light is amber, press the wireless action key (f12). Click the network icon in the notification area, at the far right of the taskbar.
  • Page 29: Using Bluetooth Wireless Devices (Select Models Only)

    Bluetooth and Internet Connection Sharing (ICS) HP does not recommend setting up one computer with Bluetooth as a host and using it as a gateway through which other computers may connect to the Internet. When two or more computers are connected using Bluetooth, and Internet Connection Sharing (ICS) is enabled on one of the computers, the other computers may not be able to connect to the Internet using the Bluetooth network.
  • Page 30: Troubleshooting Wireless Connection Problems

    Troubleshooting wireless connection problems Some possible causes for wireless connection problems include the following: ● Network configuration (SSID or security) has been changed. ● Wireless device is not installed correctly or has been disabled. ● Wireless device or router hardware has failed. ●...
  • Page 31: Cannot Connect To A Preferred Wireless Network

    A Windows “Device not Found” error message may also be displayed. The driver must be reinstalled. Get the latest version of the WLAN device software and drivers for your computer from the HP Web site at http://www.hp.com. If the WLAN device you are using was purchased separately, consult the manufacturer's Web site for the latest software.
  • Page 32: Wlan Connection Is Very Weak

    If you are provided with new wireless network keys and SSID for a network, and if you have previously connected to that network, follow the steps below to connect to the network: Select Start > Control Panel > Network and Internet > Network and Sharing Center. In the left panel, click Manage wireless networks.
  • Page 33 To connect the network cable: Plug the network cable into the network jack (1) on the computer. Plug the other end of the cable into a network wall jack (2). WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not plug a modem or telephone cable into the RJ-45 (network) jack.
  • Page 34: Pointing Devices And Keyboard

    Pointing devices and keyboard Using the TouchPad The following illustration and table describe the computer TouchPad. Component TouchPad off indicator TouchPad zone Left TouchPad button Right TouchPad button Turning the TouchPad on and off The TouchPad is turned on at the factory. When the TouchPad zone is active, the light is off. To turn the TouchPad on and off, quickly double-tap the TouchPad off indicator.
  • Page 35: Using Touchpad Gestures

    To move the pointer, slide your finger across the TouchPad surface in the direction you want the pointer to go. Use the left and right TouchPad buttons like the corresponding buttons on an external mouse. To scroll up and down using the TouchPad scroll zone, slide your finger vertically along the right edge of the TouchPad.
  • Page 36: Pinching

    Pinching Pinching allows you to zoom in or out on items such as PDFs, images, and photos. To pinch: ● Zoom in by holding two fingers together on the TouchPad, and then pull the fingers apart to increase an object's size. ●...
  • Page 37: Setting Pointing Device Preferences

    Setting pointing device preferences Use Mouse Properties in Windows® to customize settings for pointing devices, such as button configuration, click speed, and pointer options. To access Mouse Properties, select Start > Control Panel > Printers and Other Hardware > Mouse. Connecting an external mouse You can connect an external USB mouse to the computer using one of the USB ports on the computer.
  • Page 38: Using The Hotkey

    Using the hotkey A hotkey is a combination of the Pressing fn+esc displays information about system hardware components and the system BIOS version number. Chapter 3 Pointing devices and keyboard Opens Help and Support, which provides information about your Windows operating system and computer, answers to questions and tutorials, and updates to your computer.
  • Page 39 To use a hotkey command on the computer keyboard, follow either of these steps: ● Briefly press the key, and then briefly press esc. – or – ● Press and hold down the key, briefly press esc, and then release both keys at the same time. Using the keyboard...
  • Page 40: Cleaning The Touchpad And Keyboard

    Cleaning the TouchPad and keyboard Dirt and grease on the TouchPad can cause the pointer to jump around on the screen. To avoid this, clean the TouchPad with a damp cloth, and wash your hands frequently when using the computer. WARNING! To reduce the risk of electric shock or damage to internal components, do not use a vacuum cleaner attachment to clean the keyboard.
  • Page 41: Multimedia

    Multimedia Multimedia features Your computer includes multimedia features that allow you to listen to music, watch movies, and view pictures. Your computer may include the following multimedia components: ● Optical drive for playing audio and video discs ● Integrated speakers for listening to music ●...
  • Page 42 Component Chapter 4 Multimedia Internal microphone Webcam (select models only) Webcam light (select models only) Volume down action key (f9) Volume up action key (f10) Volume mute action key (f11) Speakers (2) Audio-out (headphone) jack Audio-in (microphone) jack Description Records sound. Records audio and video and captures still photographs.
  • Page 43: Adjusting The Volume

    Adjusting the volume You can adjust the volume using the following controls: ● Computer volume action keys: ◦ To decrease volume incrementally, press the volume down action key (f9) (1). ◦ To increase volume incrementally, press the volume up action key (f10) (2). ◦...
  • Page 44: Using The Media Activity Action Keys

    Under Behaviors, select Show icon and notifications for the Volume icon. Click OK. ● Program volume control: Volume can also be adjusted within some programs. Using the media activity action keys The media activity action keys control the play of an audio CD or a DVD or BD (Blu-ray Disc) that is inserted into an optical drive.
  • Page 45: Multimedia Software

    Multimedia software Your computer includes preinstalled multimedia software that allows you to play music, watch movies, and view pictures. The following sections provide details about CyberLink PowerDVD 8 and other preinstalled multimedia software. Using CyberLink PowerDVD 8 software CyberLink PowerDVD 8 turns your computer into a mobile entertainment center. With CyberLink PowerDVD 8, you can enjoy music and DVD movies.
  • Page 46: Audio

    Audio Your computer enables you to use a variety of audio features: ● Play music using your computer speakers and/or connected external speakers ● Record sound using the internal microphone or connect an external microphone ● Download music from the Internet ●...
  • Page 47: Video

    NOTE: For best results when recording, speak directly into the microphone and record sound in a setting free of background noise. To confirm or change the audio settings on your computer, select Start > Control Panel > Hardware and Sound > Sound. Video Your computer enables you to use a variety of video features: ●...
  • Page 48: Connecting An Hdmi Device (Select Models Only)

    Connecting an HDMI device (select models only) Select models include an HDMI (High Definition Multimedia Interface) port. The HDMI port connects the computer to an optional video or audio device, such as a high-definition television, or any compatible digital or audio component. The computer can support one HDMI device connected to the HDMI port, while simultaneously supporting an image on the computer display or any other supported external display.
  • Page 49: Configuring Audio For Hdmi (Select Models Only)

    Configuring audio for HDMI (select models only) To configure HDMI audio, first connect an audio or video device, such as a high-definition TV, to the HDMI port on your computer. Then configure the default audio playback device as follows: Right-click the Speakers icon in the notification area, at the far right of the taskbar, and then click Playback devices.
  • Page 50: Optical Drive

    Optical drive Your computer includes an optical drive that expands the functionality of the computer. Identify what kind of device is installed in your computer to see its capabilities. The optical drive allows you to read data discs, play music, and watch movies. If your computer includes a Blu-ray Disc ROM Drive, then you can also watch high-definition video from disc.
  • Page 51: Using Optical Discs

    Using optical discs An optical drive plays optical discs. Your optical drive can read standard CD and DVD discs, and if it is a Blu-ray Disc ROM Drive, it can also read Blu-ray Discs (BDs). These discs store information, such as music, photos, and movies. DVDs have a larger storage capacity than CDs, and BDs have the largest capacity of all.
  • Page 52: Selecting The Right Disc

    Selecting the right disc An optical drive supports optical discs (CDs, DVDs, and BDs). CDs, used to store digital data, are also used for commercial audio recordings and are convenient for your personal storage needs. DVDs and BDs are used primarily for movies, software, and data backup purposes. DVDs and BDs are the same form factor as CDs, but DVDs have 6 to 7 times the storage capacity of CDs, and BDs have 5 to 6 times the storage capacity of DVDs.
  • Page 53: Lightscribe Dvd+R Discs

    LightScribe DVD+R discs Use LightScribe DVD+R discs for sharing and storing data, home videos, and photos. These discs are read-compatible with most DVD-ROM drives and DVD video players. With a LightScribe-enabled drive and LightScribe software, you can write data to the disc and then add a designer label to the outside of the disc.
  • Page 54 Gently press the disc (3) down onto the tray spindle until the disc snaps into place. Close the disc tray. If you have not yet configured AutoPlay, as described in the following section, an AutoPlay dialog box opens. It prompts you to select how you want to use the media content. NOTE: For best results, be sure that your AC adapter is plugged into an external power source while playing a BD.
  • Page 55: Configuring Autoplay

    Configuring AutoPlay Select Start > Default Programs > Change AutoPlay settings. Confirm that the Use AutoPlay for all media and devices check box at the upper left of the computer screen is selected. Click Choose a default, and then select one of the available options for each media type listed. Click Save.
  • Page 56: Observing The Copyright Warning

    Observing the copyright warning It is a criminal offense, under applicable copyright laws, to make unauthorized copies of copyright- protected material, including computer programs, films, broadcasts, and sound recordings. Do not use this computer for such purposes. CAUTION: To prevent loss of information or damage to a disc, observe the following guidelines: Before writing to a disc, connect the computer to a reliable external power source.
  • Page 57: Creating (Burning) A Cd Or Dvd

    Creating (burning) a CD or DVD If your computer includes a CD-RW, DVD-RW, or DVD±RW optical drive, you can use software such as Windows Media Player or CyberLink Power2Go to burn data and audio files, including MP3 and WAV music files. To burn video files to a CD or DVD, use MyDVD. Observe the following guidelines when burning a CD or DVD: ●...
  • Page 58: Removing An Optical Disc (Cd, Dvd, Or Bd)

    Removing an optical disc (CD, DVD, or BD) Press the release button (1) on the drive bezel to release the disc tray, and then gently pull out the tray (2) until it stops. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer edges of the disc.
  • Page 59: Removing The Optical Drive

    Removing the optical drive The optical drive can be removed to reduce the weight of the computer: Save your work. Shut down the computer and close the display. If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the power button.
  • Page 60 Remove the security screw from the optical drive. NOTE: A screw driver may be necessary to loosen the bracket holding the optical drive after the security screw is removed. Remove the optical drive from the optical drive bay. Chapter 4 Multimedia...
  • Page 61 Replace the security screw. Align the tabs (1) on the hard drive cover with the notches on the computer, close the hard drive cover (2), and tighten the hard drive screws (3). Reconnect external power and external devices. Replace the battery, turn the computer over, and turn on the computer. Optical drive...
  • Page 62: Webcam (Select Models Only)

    Webcam (select models only) Your computer may include an integrated webcam, located at the top of the display. The webcam is an input device that allows you to capture and share video. Preinstalled CyberLink YouCam software provides new features that expand the webcam experience. To access the webcam and CyberLink YouCam software, select Start >...
  • Page 63: Adjusting Webcam Properties

    Adjusting webcam properties You can adjust webcam properties using the Properties dialog box, which is accessible from various programs that use the webcam, usually from a configuration, settings, or properties menu: ● Brightness—Controls the amount of light that is incorporated into the image. A higher brightness setting creates a brighter image;...
  • Page 64: Troubleshooting

    Troubleshooting The following sections describe several common issues and solutions. The optical disc tray does not open for removal of a CD, DVD, or BD Insert the end of a paper clip (1) into the release access in the front bezel of the drive. Press in gently on the paper clip until the disc tray is released, and then pull out the tray (2) until it stops.
  • Page 65: The Computer Does Not Detect The Optical Drive

    The computer does not detect the optical drive If Windows does not detect an installed device, the device driver software may be missing or corrupted. If you suspect that the optical drive is not being detected, verify that the optical drive is listed in the Device Manager utility.
  • Page 66: A Disc Does Not Play

    A disc does not play ● Save your work and close all open programs before playing a CD or a DVD. ● Log off the Internet before playing a CD or a DVD. ● Be sure that you insert the disc properly. ●...
  • Page 67: A Movie Stops, Skips, Or Plays Erratically

    A movie stops, skips, or plays erratically ● Clean the disc. ● Conserve system resources by trying the following suggestions: ◦ Log off the Internet. ◦ Change the color properties of the desktop: 1. Right-click on a blank area of the computer desktop, and select Screen resolution. 2.
  • Page 68: A Dvd Playing In Windows Media Player Produces No Sound Or Display

    A DVD playing in Windows Media Player produces no sound or display Use CyberLink PowerDVD 8 to play a DVD. CyberLink PowerDVD 8 is installed on the computer, and is also available from the HP Web site at http://www.hp.com. A device driver must be reinstalled Remove any discs from the optical drive.
  • Page 69: Obtaining The Latest Hp Device Drivers

    Obtaining the latest HP device drivers Open your Web browser, go to http://www.hp.com/support, and select your country or region. Click the option for software and driver downloads, type your computer model number in the search box, and then press enter.
  • Page 70: Power Management

    Power management Setting power options Using power-saving states The computer has two power-saving states enabled at the factory: Sleep and Hibernation. When Sleep is initiated, the power lights blink and the screen clears. Your work is saved to memory, letting you exit the Sleep state faster than exiting Hibernation. If the computer is in the Sleep state for an extended period or if the battery reaches a critical battery level while in the Sleep state, the computer initiates Hibernation.
  • Page 71: Initiating And Exiting Hibernation

    When the computer exits Sleep, the power lights turn on and your work returns to the screen where you stopped working. NOTE: If you have set a password to be required when the computer exits Sleep, you must enter your Windows password before your work will return to the screen.
  • Page 72: Viewing The Current Power Plan

    The following power plans are available: ● HP recommended ● High performance ● Power saver You can change the settings of these power plans through Power Options. Viewing the current power plan Click the battery meter icon in the notification area, at the far right of the taskbar.
  • Page 73: Using External Ac Power

    To reduce potential safety issues, use only the AC adapter provided with the computer, a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP. Connect the computer to external AC power under any of the following conditions: WARNING! Do not charge the battery while you are onboard aircraft.
  • Page 74: Testing An Ac Adapter

    Plug the other end of the power cord into an AC outlet (3). Testing an AC adapter Test the AC adapter if the computer exhibits any of the following symptoms when it is connected to AC power: ● The computer does not turn on. ●...
  • Page 75: Displaying The Remaining Battery Charge

    WARNING! To reduce potential safety issues, use only the battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from HP. Battery life varies, depending on power management settings, programs running on the computer, display brightness, external devices connected to the computer, and other factors.
  • Page 76: Charging A Battery

    Align the tabs on the battery with the notches on the computer, insert the battery (1), and then pivot the battery downward (2) into the battery bay. The battery release latch (3) automatically locks the battery into place. To remove the battery: Turn the computer upside down on a flat surface.
  • Page 77: Maximizing Battery Discharge Time

    Charging may take longer if a battery is new, has been unused for 2 weeks or more, or is much warmer or cooler than room temperature. To prolong battery life and optimize the accuracy of battery charge displays, follow these recommendations: ●...
  • Page 78: Resolving A Low Battery Level

    Resolving a low battery level CAUTION: To reduce the risk of losing information when the computer reaches a critical battery level and has initiated Hibernation, do not restore power until the power lights turn off. Resolving a low battery level when external power is available Connect one of the following devices: ▲...
  • Page 79: Step 2: Disable Hibernation And Sleep

    To fully charge the battery: Insert the battery into the computer. Connect the computer to an AC adapter or an optional power adapter, and then plug the adapter into external power. Leave the computer plugged into external power until the battery is fully charged. Step 2: Disable Hibernation and Sleep Click the battery meter icon in the notification area, and then click Power options.
  • Page 80: Step 4: Fully Recharge The Battery

    Step 4: Fully recharge the battery To recharge the battery: Plug the computer into external power and maintain external power until the battery is fully recharged. You can use the computer while the battery is recharging, but the battery will charge faster if the computer is off.
  • Page 81: Disposing Of A Used Battery

    Battery Check notifies you to replace the battery when an internal cell is not charging properly, or when the battery storage capacity has reached a weak condition. A message refers you to the HP Web site for more information about ordering a replacement battery. If the battery is possibly covered by an HP warranty, instructions include a warranty ID.
  • Page 82 If the computer is unresponsive and you are unable to use the preceding shut down procedures, try the following emergency procedures in the sequence provided: ● Press ctrl+alt+delete, and then click the Power button. ● Press and hold the power button for at least 5 seconds. ●...
  • Page 83: Drives

    Drives Handling drives Drives are fragile computer components that must be handled with care. Refer to the following cautions before handling drives. Additional cautions are included with the procedures to which they apply. CAUTION: To reduce the risk of damage to the computer, damage to a drive, or loss of information, observe these precautions: Before you move a computer that is connected to an external hard drive, initiate Sleep and allow the screen to clear, or properly disconnect the external hard drive.
  • Page 84: Using External Drives

    Using external drives Removable external drives expand your options for storing and accessing information. A USB drive can be added by connecting the drive to a USB port on the computer. USB drives include the following types: ● 1.44-megabyte diskette drive ●...
  • Page 85: Improving Hard Drive Performance

    HP recommends defragmenting your hard drive at least once a month. You may set Disk Defragmenter to run on a monthly schedule, but you can defragment your computer manually at any time.
  • Page 86: Replacing The Hard Drive

    Replacing the hard drive CAUTION: To prevent information loss or an unresponsive system: Shut down the computer before removing the hard drive from the hard drive bay. Do not remove the hard drive while the computer is on, in the Sleep state, or in Hibernation. If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the power button.
  • Page 87 Remove the hard drive screws (1) and then drive and then lift the hard drive slightly (2). Disconnect the hard drive cable and lift the hard drive away from the computer. Replacing the hard drive...
  • Page 88 To install a hard drive: Lower the hard drive into the hard drive bay and connect the hard drive cable. Snap the hard drive into place (1) and replace the hard drive screws (2). Align the tabs (1) on the hard drive cover with the notches on the computer. Close the cover (2).
  • Page 89 Tighten the hard drive cover screws (3). Replace the battery. Turn the computer right-side up, and then reconnect external power and external devices. Turn on the computer. Replacing the hard drive...
  • Page 90: External Devices And External Media Cards

    External devices and external media cards Using a USB device Universal Serial Bus (USB) is a hardware interface that can be used to connect an optional external device, such as a USB keyboard, mouse, drive, printer, scanner, or hub. Devices can be connected to the system.
  • Page 91: Removing A Usb Device

    Removing a USB device CAUTION: To prevent loss of information or an unresponsive system, use the following procedure to safely remove a USB device. CAUTION: To prevent damage to a USB connector, do not pull on the cable to remove the USB device. To remove a USB device: Click the Safely Remove Hardware and Eject Media icon in the notification area, at the far right of the taskbar.
  • Page 92: Using Digital Media Slot Cards

    Using Digital Media Slot cards Optional digital cards provide secure data storage and convenient data sharing. These cards are often used with digital media–equipped cameras and PDAs as well as with other computers. The Digital Media Slot supports the following digital card formats: ●...
  • Page 93: Removing A Digital Card

    Removing a digital card CAUTION: To prevent loss of data or an unresponsive system, use the following procedure to safely remove the digital card. Save your information and close all programs associated with the digital card. NOTE: To stop a data transfer, click Cancel in the operating system Copying window. To remove a digital card: Click the Safely Remove Hardware and Eject Media icon in the notification area, at the far right of the taskbar.
  • Page 94: Memory Modules

    Memory modules The computer has one memory module compartment, which is located on the bottom of the computer. WARNING! To reduce the risk of electric shock and damage to the equipment, unplug the power cord and remove all batteries before installing a memory module. CAUTION: Electrostatic discharge (ESD) can damage electronic components.
  • Page 95 Loosen the memory module compartment screws (1). Lift the memory module compartment cover (2) away from the computer. If you are replacing a memory module, remove the existing memory module: Pull away the retention clips (1) on each side of the memory module. The memory module tilts up.
  • Page 96 CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch the components on the memory module, and do not bend the memory module. Align the notched edge (1) of the memory module with the tab in the memory module slot. With the memory module at a 45-degree angle from the surface of the memory module compartment, press the module (2) into the memory module slot until it is seated.
  • Page 97 Turn the computer right-side up, and then reconnect external power and external devices. Turn on the computer.
  • Page 98: Security

    Security Protecting the computer Standard security features provided by the Windows operating system and the non-Windows Setup Utility can protect your personal settings and data from a variety of risks. Follow the procedures in this chapter to use the following features: ●...
  • Page 99: Setting Passwords In Windows

    You can use the same password for a Setup Utility feature and for a Windows security feature. You can also use the same password for more than one Setup Utility feature. Use the following guidelines when setting a password in Setup Utility: ●...
  • Page 100: Administrator Password

    Administrator password Your administrator password protects the configuration settings and system identification information in Setup Utility. After this password is set, you must enter it each time you access Setup Utility. Your administrator password is not interchangeable with an administrator password set in Windows, nor is it displayed as it is set, entered, changed, or deleted.
  • Page 101: Managing A Power-On Password

    Managing a power-on password To set, change, or delete this password, follow these steps: Open Setup Utility by turning on or restarting the computer, and then pressing = BIOS Setup Options” message is displayed in the lower-left corner of the screen. Use the arrow keys to select Security >...
  • Page 102: Using Antivirus Software

    To access Norton Internet Security, or to get more information about it, click Start > All Programs > Norton Internet Security. NOTE: HP recommends that you always update the antivirus software to help protect your computer. NOTE: For more information about computer viruses, type viruses in the Search box in Help and Support.
  • Page 103: Using Firewall Software

    Using firewall software When you use the computer for e-mail, network, or Internet access, unauthorized persons may be able to gain access to the computer, your personal files, and information about you. Use the firewall software preinstalled on the computer to protect your privacy. Firewall features include logging and reporting of network activity, and automatic monitoring of all incoming and outgoing traffic.
  • Page 104: Installing Critical Updates

    Installing critical updates CAUTION: Microsoft sends alerts regarding critical updates. To protect the computer from security breaches and computer viruses, install all critical updates from Microsoft as soon as you receive an alert. Updates to the operating system and other software may have become available after the computer was shipped.
  • Page 105: Setup Utility (Bios)

    10 Setup Utility (BIOS) Starting Setup Utility Setup Utility is a ROM-based information and customization utility that can be used even when your Windows® operating system is not working. The utility reports information about the computer and provides settings for startup, security, and other preferences.
  • Page 106: Using Setup Utility

    Using Setup Utility Changing the language of Setup Utility The following procedure explains how to change the language of Setup Utility. If Setup Utility is not already running, begin at step 1. If Setup Utility is already running, begin at step 2. Open Setup Utility by turning on or restarting the computer.
  • Page 107: Displaying System Information

    Displaying system information The following procedure explains how to display system information in Setup Utility. If Setup Utility is not open, begin at step 1. If Setup Utility is open, begin at step 2. Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu”...
  • Page 108: Exiting Setup Utility

    Exiting Setup Utility You can exit Setup Utility with or without saving changes. ● To exit Setup Utility and save your changes from the current session: If the Setup Utility menus are not visible, press arrow keys to select Exit > Exit Saving Changes, and then press enter. ●...
  • Page 109: System Configuration Menu

    System Configuration menu Select Language Support Button Sound (select models only) Virtualization Technology (select models only) Processor C6 State (select models only) LAN Power Saving (select models only) Card Reader/1394 Power Saving (select models only) Fan Always On Action Keys Mode Boot Options Diagnostics menu Select...
  • Page 110: 11 Software Updates

    11 Software updates Updated versions of the software provided with your computer may be available on the HP Web site. Most software and BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.
  • Page 111: Updating The Bios

    Updating the BIOS To update the BIOS, first determine what BIOS version you currently have and then download and install the new BIOS. Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer, you need to know the version of the system BIOS currently installed.
  • Page 112: Downloading A Bios Update

    Do not insert, remove, connect, or disconnect any device, cable, or cord. To download a BIOS update: Access the page on the HP Web site that provides software for your computer: Select Start > Help and Support > Maintain > Software Updates.
  • Page 113: Updating Programs And Drivers

    To download and install software other than a BIOS update, follow these steps: To use the HP Web site: Open your Web browser, go to http://www.hp.com/support, and select your country or region. Click the option for software and driver downloads, type your computer model number in the Search box, and then press enter.
  • Page 114: 12 Backup And Recovery

    12 Backup and recovery Recovery after a system failure is as complete as your most current backup. HP recommends that you create recovery discs immediately after software setup. As you add new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably current backup.
  • Page 115: Creating Recovery Discs

    Creating recovery discs HP recommends that you create recovery discs to be sure that you can restore your system to its original factory state if you experience serious system failure or instability. Create these discs after setting up the computer for the first time.
  • Page 116: Backing Up Your Information

    Backing up your information As you add new software and data files, you should back up your system on a regular basis to maintain a reasonably current backup. Back up your system at the following times: ● At regularly scheduled times NOTE: Set reminders to back up your information periodically.
  • Page 117: Using Windows Backup And Restore

    Using Windows Backup and Restore To create a backup using Windows Backup and Restore, follow these steps: NOTE: Be sure that the computer is connected to AC power before you start the backup process. NOTE: The backup process may take over an hour, depending on file size and the speed of the computer.
  • Page 118: Using System Restore Points

    Using system restore points When you back up your system, you are creating a system restore point. A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time. You can then recover back to that point if you want to reverse subsequent changes made to your system.
  • Page 119: Performing A Recovery

    NOTE: You can recover only files that you have previously backed up. HP recommends that you use HP Recovery Manager to create a set of recovery discs (entire drive backup) as soon as you set up your computer. Recovery Manager software allows you to repair or restore the system if you experience system failure or instability.
  • Page 120: Index

    46 cord, power 11 corporate WLAN connection 18 critical battery level 67 CyberLink PowerDVD 8 software 35 device drivers HP drivers 59 Windows drivers 59 Diagnostics menu 99 digital card defined 82 inserting 82 removing 83 stopping 83...
  • Page 121 displaying system information 97 drive media 60 drives boot order 99 caring for 73 changing region setting 45 copying 46 playing 43 removing 48 DVD drive 41, 74 DVD region settings 45 earbuds 32 encryption 17 entering a power-on password 91 entering an administrator password 90 esc key, identifying 5...
  • Page 122 12 troubleshooting disc burning 57 disc play 56 DVD movie play 57 external display 57 HP device drivers 59 optical disc tray 54 optical drive detection 55 Windows device drivers 59 turning off the computer 71 unresponsive system 71...
  • Page 123 using system restore 108 vents, identifying 8, 9 video, using 37 Virtualization Technology 99 volume down action key 32, 33 volume mute action key 32, 33 volume up action key 32, 33 volume, adjusting 33 webcam identifying 6, 32 using 52 webcam light, identifying 6, 32 webcam properties, adjusting 53 webcam tips 52...