HP Pavilion g7-2100 User Manual
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HP Pavilion g7-2100 User Manual

HP Pavilion g7-2100 User Manual

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  • Page 1 User Guide...
  • Page 2 Bluetooth is a trademark owned by its common to most models. Some features otherwise using any software product proprietor and used by Hewlett-Packard may not be available on your computer. preinstalled on this computer, you agree to Company under license. Intel is a be bound by the terms of the HP End User trademark of Intel Corporation in the U.S.
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice...

  • Page 5: Table Of Contents

    Table of contents 1 Starting right ..............................1 Best practices ............................1 Fun things to do ............................ 2 More HP resources ..........................3 2 Getting to know your computer ........................4 Finding your hardware and software information ................. 4 Front ..............................4 Right side .............................
  • Page 6 Using Bluetooth wireless devices ..................21 Connecting to a local area network (LAN) ..................22 4 Enjoying entertainment features ......................... 23 Using the webcam ..........................25 Using audio ............................25 Connecting speakers ......................25 Connecting headphones ....................25 Connecting a microphone ....................25 Using Beats Audio ......................
  • Page 7 Setting password protection on wakeup ................42 Using the power meter ........................43 Selecting a power plan ........................43 Running on battery power ........................44 Removing a user-replaceable battery ................44 Finding battery information ....................45 Conserving battery power ....................45 Identifying low battery levels ....................
  • Page 8 9 Securing your computer and information ....................63 Locating your security software ......................63 Using passwords ..........................64 Setting Windows passwords ....................64 Setting Setup Utility (BIOS) passwords ................65 Using the fingerprint reader ........................ 65 Using HP SimplePass ......................66 Registering fingerprints ..................
  • Page 9 Restoring specific files ....................... 76 Restoring specific files using Windows Backup and Restore ......76 Recovering the original system using HP Recovery Manager ........... 76 What you need to know ..................76 Recovering using HP Recovery partition (select models only) ......77 Recovering using the recovery media ...............

  • Page 11: Starting Right

    Starting right This computer is a powerful tool designed to enhance your work and entertainment. To get the most out of your computer, read this chapter to learn about best practices after setup, fun things to do with your computer, and where to go to get more HP resources. Best practices To protect your smart investment, after you set up and register the computer, we recommend the following steps:...

  • Page 12: Fun Things To Do

    Fun things to do ● You know you can watch a YouTube video on the computer. But did you know that you can also connect your computer to a TV and watch the video on TV? For more information, see Connecting an HDMI TV or monitor on page ●...

  • Page 13: More Hp Resources

    North America: Hewlett-Packard, MS POD, 11311 Chinden Blvd., Boise, ID 83714, USA ● Europe, Middle East, Africa: Hewlett-Packard, POD, Via G. Di Vittorio, 9, 20063, Cernusco s/Naviglio (MI), Italy ● Asia Pacific: Hewlett-Packard, POD, P.O. Box 200, Alexandra Post Office, Singapore 911507 When you request a printed copy of your warranty, please include your product number, warranty period (found on your service label), name, and postal address.

  • Page 14: Getting To Know Your Computer

    Getting to know your computer Finding your hardware and software information ▲ Select Start > Computer. A list displays all the devices installed in your computer, including optical drives, solid-state drives (SSD), or a secondary hard drive. To find out what software is included on your computer, select Start > All Programs. Front Component Description...

  • Page 15: Right Side

    Right side Component Description Optical drive Reads and writes (select models only) to an optical disc. ● Optical drive light Green: The optical drive is being accessed. ● Off: The optical drive is idle. Optical drive eject button Releases the disc tray. ●...
  • Page 16 Component Description ● AC adapter light White: The AC adapter is connected and the battery is charged. ● Amber: The AC adapter is connected and the battery is charging. ● Off: The computer is using DC power. Power connector Connects an AC adapter. (10) Security cable slot Attaches an optional security cable to the computer.

  • Page 17: Left Side

    Left side Component Description Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. External monitor port Connects an external VGA monitor or projector.

  • Page 18: Display

    Display Component Description Internal microphones (2) Record sound. Webcam light On: The webcam is in use. HP TrueVision HD Webcam Records video, captures still photographs, and allows video conferences and online chat by means of streaming video. To use the webcam, select Start > All Programs > Communication and Chat >...

  • Page 19: Top

    TouchPad Component Description TouchPad on/off button Turns the TouchPad on or off. ● TouchPad light On: The TouchPad is off. ● Off: The TouchPad is on. TouchPad zone Moves the on-screen pointer and selects or activates items on the screen. Left TouchPad button Functions like the left button on an external mouse.

  • Page 20: Lights

    Lights Component Description ● Power light White: The computer is on. ● Blinking white: The computer is in the Sleep state, which is an energy-saving mode. The computer shuts off power to the display and other unneeded components. ● Off: The computer is off or in Hibernation. Hibernation is an energy-saving mode that uses the least amount of power.
  • Page 21 Component Description ● TouchPad light On: The TouchPad is off. ● Off: The TouchPad is on. ● Fingerprint reader light White: The fingerprint was read. ● Amber: The fingerprint was not read.

  • Page 22: Buttons, Speakers, And Fingerprint Reader

    Buttons, speakers, and fingerprint reader Component Description ● Power button When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep.

  • Page 23: Keys

    Keys Component Description Displays system information when pressed in combination with the key. Executes frequently used system functions when pressed in combination with the key or the key. Windows logo key Displays the Windows Start menu. Enables or disables Beats Audio when pressed in combination with the key.

  • Page 24: Bottom

    Bottom Component Description Integrated subwoofer Provides superior bass sound. Battery bay Holds the battery. Battery release latch Releases the battery from the battery bay and opens the service door. Vents (4) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating.
  • Page 25 Component Description Wireless module compartment Holds the wireless local area network (WLAN) device. CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact support through Help and Support.

  • Page 26: Labels

    Labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer. The labels are in easily accessible locations. ● Service label—Provides important information, including the following: Component Product name Serial number Product part number Warranty period...

  • Page 27: Connecting To A Network

    Connecting to a network Your computer can travel with you wherever you go. But even at home, you can explore the globe and access information from millions of websites using your computer and a wired or wireless network connection. This chapter will help you get connected to that world. Connecting to a wireless network Wireless technology transfers data across radio waves instead of wires.

  • Page 28: Using Hp Connection Manager (Select Models Only)

    NOTE: On some models, the wireless light is amber when all wireless devices are off. Because the wireless devices are enabled at the factory, you can use the wireless button to turn on or turn off the wireless devices simultaneously. Individual wireless devices can be controlled through HP Connection Manager.
  • Page 29 NOTE: Your ISP will give you a user ID and a password to use for Internet access. Record this information and store it in a safe place. Connecting to a wireless network...

  • Page 30: Setting Up A Wlan

    Setting up a WLAN To set up a WLAN and connect to the Internet, you need the following equipment: ● A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from an Internet service provider ● A wireless router (2) (purchased separately) ●...

  • Page 31: Connecting To A Wlan

    Connecting to a WLAN To connect to the WLAN, follow these steps: Be sure that the WLAN device is on. If the device is on, the wireless light is on. If the wireless light is off, press the wireless button. NOTE: On some models, the wireless light is amber when all wireless devices are off.

  • Page 32: Connecting To A Local Area Network (Lan)

    Connecting to a local area network (LAN) Use a LAN connection if you want to connect the computer directly to a router in your home (instead of working wirelessly), or if you want to connect to an existing network at your office. Connecting to a LAN requires an 8-pin, RJ-45 network cable.

  • Page 33: Enjoying Entertainment Features

    Enjoying entertainment features Use your HP computer as an entertainment hub to socialize via the webcam, enjoy and manage your music, and download and watch movies. Or, to make your computer an even more powerful entertainment center, connect external devices like speakers, headphones, monitor, projector, TV, and, on select models, high-definition devices.
  • Page 34 Component Description HP TrueVision HD Webcam Records video, captures still photographs, allows you to video conference and chat online using streaming video. To use the webcam, select Start > All Programs > Communication and Chat > CyberLink YouCam. Integrated subwoofer Provides superior bass sound.

  • Page 35: Using The Webcam

    Using the webcam Your computer has an integrated webcam, a powerful social networking tool that allows you to communicate up close with friends and colleagues next door or on the other side of the world. With the webcam, you can stream video with your instant messaging software, capture and share video, and take still photos.

  • Page 36: Enabling And Disabling Beats Audio

    Enabling and Disabling Beats Audio ▲ To enable or disable Beats Audio, press the key in combination with the key. The following table explains the meaning of the Beats Audio icons that appear on the screen when you press the Beats Audio hot key (fn+b). Icon Definition Beats Audio is enabled.

  • Page 37: Connecting A Vga Monitor Or Projector

    Connecting a VGA monitor or projector To see the computer screen image on an external VGA monitor or projected for a presentation, connect a monitor or projector to the computer's VGA port. To connect a monitor or projector: Connect the VGA cable from the monitor or projector to the VGA port on the computer as shown.

  • Page 38: Configuring Audio Settings (With Hdmi Tv)

    To connect a high-definition TV or monitor to your computer: Connect one end of the HDMI cable to the HDMI port on the computer. Connect the other end of the cable to the high-definition TV or monitor. Press to alternate the computer screen image between 4 display states: ●...

  • Page 39: Using Intel Wireless Display And Wireless Music (Select Models Only)

    To return the audio stream to the computer speakers, follow these steps: Right-click the Speakers icon in the notification area, at the far right of the taskbar, and then click Playback devices. On the Playback tab, click Speakers. Click Set Default, and then click OK. Using Intel Wireless Display and Wireless Music (select models only) Intel®...

  • Page 40: Using The Keyboard And Pointing Devices

    Using the keyboard and pointing devices Your computer allows easy on-screen navigation with a keyboard, pointing device, and on select models, an integrated numeric keypad. Select models also have action keys or hot key shortcuts that enable you to do common tasks. The TouchPad enables you to perform on-screen functions similar to those done by an external mouse.

  • Page 41: Using Alt Gr Key Combinations

    Using ALT GR key combinations Some countries have keyboards with an ALT GR key that is used for special key combinations. To type the rupee symbol on a keyboard that includes this key, use the alt gr+4 key combination. Region-specific keyboards in India can use the ctrl+shift+4 keys for the rupee symbol.

  • Page 42: Using The Action Keys

    Using the action keys An action key performs an assigned function. The icon on each of the through keys illustrates the assigned function for that key. To use an action key function, press and hold the key. The action key feature is enabled at the factory. You can disable this feature in Setup Utility (BIOS). Using Setup Utility (BIOS) and System Diagnostics on page 69 for instructions on opening Setup Utility (BIOS), and then follow the instructions at the bottom of the screen.
  • Page 43 Icon Description Mutes or restores speaker sound. Turns the wireless feature on or off. NOTE: A wireless network must be set up before a wireless connection is possible. Using the action keys...

  • Page 44: Using The Hot Keys

    Using the hot keys A hot key is a combination of the key and either the key or the key. To use a hot key: ▲ Briefly press the key, and then briefly press the second key of the combination. Function Hot key Description...

  • Page 45: Using The Keypad

    Using the keypad Using the integrated numeric keypad The computer includes an integrated numeric keypad, and it also supports an optional external numeric keypad or an optional external keyboard that includes a numeric keypad. Component Description num lock Controls the function of the integrated numeric keypad. Press the key to alternate between the standard numeric function of an external keypad (selected at the factory) and the navigational function (indicated by the directional arrows on the keys).

  • Page 46: Using The Touchpad

    Using the TouchPad Component Description TouchPad on/off button Turns the TouchPad on or off. ● TouchPad light On: The TouchPad is off. ● Off: The TouchPad is on. TouchPad zone Moves the on-screen pointer and selects or activates items on the screen. Left TouchPad button Functions like the left button on an external mouse.

  • Page 47: Navigating

    Navigating To move the on-screen pointer, slide one finger across the TouchPad in the direction you want the pointer to go. Selecting Use the left and right TouchPad buttons as you would use the corresponding buttons on an external mouse. Using the TouchPad...

  • Page 48: Using Touchpad Gestures

    Using TouchPad gestures The TouchPad supports a variety of gestures that let your fingers swipe, pinch, and rotate to manipulate items on the desktop. To use TouchPad gestures, place two fingers on the TouchPad at the same time. NOTE: TouchPad gestures are not supported in all programs. To view the demonstration of a gesture: Select Start >...

  • Page 49: Scrolling

    Scrolling Scrolling is useful for moving up, down, or sideways on a page or image. To scroll, place two fingers slightly apart on the TouchPad, and then drag them across the TouchPad in an up, down, left, or right motion. NOTE: Scrolling speed is controlled by finger speed.

  • Page 50: Rotating

    Rotating Rotating allows you to rotate items such as photos. To rotate, anchor your left forefinger in the TouchPad zone. Move the right forefinger around the anchored finger in a sweeping motion, moving from 12 o’clock to 3 o’clock. To reverse the rotation, move your right forefinger from 3 o’clock to 12 o’clock.

  • Page 51: Managing Power

    Managing power Your computer can operate on either battery power or external power. When the computer is only running on battery power and an AC power source is not available to charge the battery, it is important to monitor and conserve the battery charge. Your computer supports power plans to manage how your computer uses and conserves power so that you can balance computer performance with power conservation.

  • Page 52: Initiating And Exiting Sleep

    Initiating and exiting Sleep The system is set at the factory to initiate Sleep after a specific period of inactivity, depending on whether the computer is running on battery power or on external power. Power settings and timeouts can be changed using Power Options in Windows Control Panel. With the computer on, you can initiate Sleep in any of the following ways: ●...

  • Page 53: Using The Power Meter

    Click Require a password (recommended). NOTE: If you need to create a user account password or change your current user account password, click Create or change your user account password, and then follow the on- screen instructions. Click Save changes. Using the power meter The power meter allows you to quickly access power settings and view the remaining battery charge.

  • Page 54: Running On Battery Power

    Running on battery power When a charged battery is in the computer and the computer is not plugged into external power, the computer runs on battery power and the display brightness decreases to conserve battery life. The battery in the computer slowly discharges when the computer is off and unplugged from external power.

  • Page 55: Finding Battery Information

    Finding battery information Help and Support provides the following tools and information about the battery: ● Battery Check tool in Help and Support to test battery performance ● Information about calibration, power management, and proper care and storage to maximize battery life ●...

  • Page 56: Disposing Of A User-Replaceable Battery

    Disposing of a user-replaceable battery WARNING! To reduce the risk of fire or burns, do not disassemble, crush, or puncture; do not short external contacts; do not dispose of in fire or water. See the Regulatory, Safety and Environmental Notices for proper battery disposal. To access this guide, select Start >...

  • Page 57: Hp Coolsense

    HP CoolSense HP CoolSense automatically detects when the computer is not in a stationary position and adjusts performance and fan settings to keep the surface temperature of your computer at the optimum level of comfort. When HP CoolSense is off, the position of the computer is not detected and the performance and fan options remain at the factory setting.
  • Page 58 If the computer is unresponsive and you are unable to use the preceding shutdown procedures, try the following emergency procedures in the sequence provided: ● Press ctrl+alt+delete, and then click the Shut down icon on the display. ● Press and hold the power button for at least 5 seconds. ●...

  • Page 59: Managing And Sharing Information

    Managing and sharing information Drives are digital storage devices or solid-state drives that help you store, manage, share, and access information. Your computer has an internal hard drive that stores your computer's software, operating system, as well as providing storage for all of your personal files. Some computers also have a built-in optical drive that allows you to read or write to a CD, DVD, or (on select models) Blu- ray Disc (BD), to play and record audio and video.

  • Page 60: Connecting A Usb Device

    Connecting a USB device CAUTION: To reduce the risk of damage to a USB connector, use minimal force to connect the device. ▲ Connect the USB cable for the device to the USB port. NOTE: The USB port on your computer may look slightly different from the illustration in this section.

  • Page 61: Inserting And Removing A Digital Storage Card

    To disconnect an unpowered external device, stop the device, and then disconnect it from the computer. To disconnect a powered external device, turn off the device, disconnect it from the computer, and then unplug the AC power cord. Inserting and removing a digital storage card To insert a digital storage card: CAUTION: To reduce the risk of damage to the digital card connectors, use minimal force to insert...

  • Page 62: Using Optical Drives

    NOTE: If the card is not ejected, pull the card out of the slot. Using optical drives An optical disc drive uses laser light to read or store large amounts of information. Some drives can only read information, but others can also write (burn) information onto a blank disc. Use these tips for best performance of your optical drive: ●...

  • Page 63: Inserting An Optical Disc

    ● For copy protection purposes, Advanced Access Content System (AACS) keys are integrated into the computer. AACS keys require occasional renewal to support playback of new BD movie releases. The CyberLink PowerDVD program will request an update to continue playback when such a BD movie release is inserted in the drive.

  • Page 64: Sharing Drives On The Network

    Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces. NOTE: If the tray is not fully accessible, tilt the disc carefully as you remove it. Close the disc tray and place the disc in a protective case.

  • Page 65: Maintaining Your Computer

    Maintaining your computer It is important to perform regular maintenance to keep your computer in optimal condition. This chapter provides information about improving the performance of your computer by running tools such as Disk Defragmenter and Disk Cleanup and by replacing a hard drive or adding memory. It also provides information about updating your programs and drivers, instructions for cleaning your computer, and tips for traveling with your computer.

  • Page 66: Replacing A Hard Drive

    ● Do not type on the keyboard or move the computer while an optical drive is writing to a disc. The write process is sensitive to vibration. ● Before you move a computer that is connected to an external hard drive, initiate Sleep and allow the screen to clear, or properly disconnect the external hard drive.

  • Page 67: Using Hp 3D Driveguard (Select Models Only)

    Lift the hard drive (3) out of the hard drive bay. To install a hard drive, reverse this procedure. Using HP 3D DriveGuard (select models only) HP 3D DriveGuard protects a hard drive by parking the drive and halting data requests under either of the following conditions: ●...

  • Page 68: Using Disk Cleanup

    NOTE: It is not necessary to run Disk Defragmenter on solid-state drives. After you start Disk Defragmenter, it works without supervision. However, depending on the size of your hard drive and the number of fragmented files, Disk Defragmenter may take more than an hour to complete.
  • Page 69 CAUTION: To prevent information loss or an unresponsive system: Shut down the computer before adding or replacing memory modules. Do not remove a memory module while the computer is on, in the Sleep state, or in Hibernation. If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the power button.
  • Page 70 Insert a new memory module: CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch the components on the memory module. Align the notched edge (1) of the memory module with the tab in the memory module slot. With the memory module at a 45-degree angle from the surface of the memory module compartment, press the module into the memory module slot (2) until it is seated.

  • Page 71: Updating Programs And Drivers

    Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis to the latest versions. Updates can resolve issues and bring new features and options to your computer. Technology is always changing, and updating programs and drivers allows your computer to run the latest technology available.

  • Page 72: Traveling With Or Shipping Your Computer

    Traveling with or shipping your computer If you have to travel with or ship your computer, here are some tips to keep in mind to keep your equipment safe. ● Prepare the computer for traveling or shipping: ◦ Back up your information to an external drive. ◦...

  • Page 73: Securing Your Computer And Information

    Securing your computer and information Computer security is essential for protecting the confidentiality, integrity, and availability of your information. Standard security solutions provided by the Windows operating system, HP applications, the non-Windows Setup Utility (BIOS), and other third-party software can help protect your computer from a variety of risks, such as viruses, worms, and other types of malicious code.

  • Page 74: Using Passwords

    To open HP Security Assistant, select Start > All Programs > Security and Protection > HP Security Assistant. Using passwords A password is a group of characters that you choose to secure your computer information and to protect online transactions. Several types of passwords can be set. For example, when you set up your computer for the first time, you were asked to create a user password to secure your computer.

  • Page 75: Setting Setup Utility (Bios) Passwords

    Setting Setup Utility (BIOS) passwords Password Function ● Administrator password Must be entered each time you access Setup Utility (BIOS). ● If you forget your administrator password, you cannot access Setup Utility (BIOS). NOTE: The administrator password can be used in place of the power-on password.

  • Page 76: Using Hp Simplepass

    Using HP SimplePass HP SimplePass provides an easy-to-use interface to help secure your computer and simplify the way you log on to your computer and password-protected websites. Use a registered fingerprint to: ● Log on to Windows. ● Access websites and other programs that require a logon. ●...

  • Page 77: Using Antivirus Software

    Using antivirus software Computer viruses can disable programs, utilities, or the operating system, or cause them to function abnormally. Antivirus software can detect most viruses, destroy them, and in most cases, repair any damage they have caused. For more information about computer viruses, type viruses in the Search box in Help and Support. Using firewall software Firewalls are designed to prevent unauthorized access to a system or network.

  • Page 78: Securing Your Wireless Network

    If you have installed third-party software after you purchased your computer, regularly update the software. Software companies provide software updates to their products to correct security problems and improve functionality of the software. Securing your wireless network When you set up your wireless network, always enable security features. For more information, see Protecting your WLAN on page Backing up your software applications and information Regularly back up your software applications and information to protect them from being permanently...

  • Page 79: Using Setup Utility (Bios) And System Diagnostics

    10 Using Setup Utility (BIOS) and System Diagnostics Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility (BIOS) includes settings for the types of devices installed, the startup sequence of the computer, and the amount of system and extended memory.

  • Page 80: Downloading A Bios Update

    BIOS version information (also known as ROM date and System BIOS) can be displayed by pressing fn+esc (if you are already in Windows) or by using Setup Utility (BIOS). Start Setup Utility (BIOS). Use the arrow keys to select Main. To exit Setup Utility (BIOS) without saving your changes, use the tab key and the arrow keys to select Exit >...

  • Page 81: Using System Diagnostics

    NOTE: After a message on the screen reports a successful installation, you can delete the downloaded file from your hard drive. Using System Diagnostics System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is functioning properly. To start System Diagnostics: Turn on or restart the computer.

  • Page 82: 11 Backing Up, Restoring, And Recovering

    11 Backing up, restoring, and recovering Your computer includes tools provided by the operating system and HP to help you safeguard your information and retrieve it if ever needed. Creating backups Use HP Recovery Manager to create recovery media immediately after you set up the working computer.

  • Page 83: Creating The Recovery Media

    ● Store the recovery media in a safe location, separate from the computer. ● If necessary, you can exit the program before you have finished creating the recovery media. The next time you open HP Recovery Manager, you will be prompted to continue the process. Creating the recovery media Select Start and type recovery in the search field.

  • Page 84: Backing Up System And Personal Information

    Backing up system and personal information Your computer stores information that is important to you, such as files, emails, and photos, and you will want to keep that information even if you download a virus or the system stops working properly. How completely you are able to recover your files depends on how recent your backup is.

  • Page 85: Creating A Backup Using Windows Backup And Restore

    Creating a backup using Windows Backup and Restore Windows allows you to back up files using Windows Backup and Restore. You can select the level you want to back up, from individual folders to drives. The backups are compressed to save space. To back up: Select Start >...

  • Page 86: Restore And Recovery

    Restore and recovery Restoring to a previous system restore point Sometimes installing a software program causes your computer or Windows to behave unpredictably. Usually uninstalling the software fixes the problems. If uninstalling does not fix the problems, you can restore the computer to a previous system restore point (created at an earlier date and time). To restore to a previous system restore point, when the computer was running correctly: Select Start >...

  • Page 87: Recovering Using Hp Recovery Partition (Select Models Only)

    ● If the recovery media do not work, you can obtain recovery discs for your system from the HP website. ● The Minimized Image Recovery option is recommended for advanced users only. All hardware- related drivers and software are re-installed, but other software applications are not. Do not interrupt the process until it is complete, otherwise the recovery will fail.

  • Page 88: Changing The Computer Boot Order

    Changing the computer boot order To change the boot order for recovery discs: Restart the computer. Press while the computer is restarting, and then press for boot options. Select Internal CD/DVD ROM Drive from the boot options window. To change the boot order for a recovery flash drive: Insert the flash drive into a USB port.

  • Page 89: 12 Specifications

    12 Specifications Input power The power information in this section may be helpful if you plan to travel internationally with the computer. The computer operates on DC power, which can be supplied by an AC or a DC power source. The AC power source must be rated at 100–240 V, 50–60 Hz.

  • Page 90: Operating Environment

    Operating environment Factor Metric U.S. Temperature Operating 5°C to 35°C 41°F to 95°F Nonoperating -20°C to 60°C -4°F to 140°F Relative humidity (noncondensing) Operating 10% to 90% 10% to 90% Nonoperating 5% to 95% 5% to 95% Maximum altitude (unpressurized) Operating -15 m to 3,048 m -50 ft to 10,000 ft...

  • Page 91: 13 Troubleshooting And Support

    13 Troubleshooting and support...

  • Page 92: Troubleshooting

    Troubleshooting Disc drive problems If the disc tray fails to open normally, follow these steps: Insert the end of a paper clip into the release access (1) in the front bezel of the drive. Press in gently on the paper clip until the tray is released, and then pull out the tray (2) until it stops.

  • Page 93: Cannot Connect To A Wlan

    Cannot connect to a WLAN If you have a problem connecting to a WLAN, confirm that the integrated WLAN device is turned on and properly installed on your computer. If the wireless light is off or amber, press the wireless button, wireless switch, or wireless key to turn the wireless device on.

  • Page 94: Wlan Connection Is Very Weak

    on a secure network. The SSID and security code are alphanumeric codes that you enter into your computer to identify your computer to the network. ● For a network connected to your personal wireless router, review the router user guide for instructions on setting up the same codes on both the router and the WLAN device.

  • Page 95: Network Status Icon Is Not Displayed

    If the computer still cannot make a connection to a WLAN, restart the wireless router. For details, see the router manufacturer's instructions. Network status icon is not displayed If the network status icon is not displayed in the notification area after you configure the WLAN, the software driver is either missing or corrupted.

  • Page 96: Resolving A Low Battery Level

    Resolving a low battery level Resolving a low battery level when external power is available ● Connect an AC adapter. ● Connect an optional docking or expansion device. ● Connect an optional power adapter purchased as an accessory from HP. Resolving a low battery level when no power source is available ●...

  • Page 97: Contacting Support

    Contacting support If the information provided in this user guide or in Help and Support does not answer your questions, you can contact support. For U.S. product support, go to http://www.hp.com/go/contactHP. For worldwide product support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html. Here you can: ●...

  • Page 98: 14 Electrostatic Discharge

    14 Electrostatic Discharge Electrostatic discharge is the release of static electricity when two objects come into contact—for example, the shock you receive when you walk across the carpet and touch a metal door knob. A discharge of static electricity from fingers or other electrostatic conductors may damage electronic components.

  • Page 99: Index

    Index battery temperature 45 conservation, power 45 AC adapter 6 Beats Audio 13, 24, 25, 34 corporate WLAN connection 21 action keys Beats Audio Control Panel 25 critical battery level 45 decrease screen brightness Beats Audio hot key 26 CyberLink PowerDVD 29 best practices 1 Help and Support 32 BIOS...
  • Page 100 hard drive light 5 mouse, external HDMI keyboard backlight action key, setting preferences 30 configuring audio 28 identifying 32 mute light, identifying 10 HDMI port, connecting 27 keyboard hot keys, identifying 34 HDMI port, identifying 7, 24 keypad, integrated numeric 13 network jack, identifying 7 Hibernation keys...
  • Page 101 speakers, identifying 12, 24 using passwords 64 readable media 41 storing a battery 45 using the power meter 43 recovering from the recovery subwoofer, identifying 14, 24 discs 77 supported discs 72 vents, identifying 7, 14 recovering the original system 76 system information hot key 34 VGA port, connecting 27 recovery 76...

This manual is also suitable for:

Pavilion m6-1000Pavilion dm1-4200Pavilion g7-2000

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