Solving Screen Problems - Compaq LTE 5000 Setup Manual

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Solving Screen Problems

This section lists some common causes and solutions for computer
display and external monitor problems
You can perform a monitor self-test on an external color or
monochrome monitor by disconnecting the monitor from the
computer. To do so, complete the following steps:
1. Switch to the internal display (Fn+F4).
2. Turn off the external monitor.
3. Disconnect the external monitor signal cable from the computer.
4. Turn on the monitor and allow it to warm up for one minute.
The screen should be white. A narrow black border may
also appear on the left and right sides of the display. Either of
these displays indicates that the monitor is working properly.
Problem
Characters are dim. The brightness or contrast
Screen is blank.
13-18 Troubleshooting
Probable Cause
control is not set properly.
Screen is in direct light.
Screen save was initiated after
Power Management screen
timeout (period of inactivity).
You have another screen
blanking utility installed.
Suspend was initiated.
You initiated QuickLock/
QuickBlank.
The brightness and contrast (if
applicable) needs adjusting.
Display switch is stuck.
You disconnected an external
monitor, and display setting in
Computer Setup is External, or
you disconnected the monitor
while the computer was on or in
Suspend.
Solution(s)
Adjust the control(s) on the right
side of the computer display.
Tilt display or move computer.
Press any key or click the mouse.
Press any key and/or enter your
password.
Press Suspend button to exit
Suspend.
Enter your password to exit
QuickLock/QuickBlank.
Adjust the control(s) on the right
side of the computer display.
Tap the switch.
Press the Fn+F4 hotkey to switch
to the internal display.
Continued