Related Manuals for QNAP Turbo Station TS-73AU Series
Summary of Contents for QNAP Turbo Station TS-73AU Series
- Page 1 TS-x73AU TS-873AU TS-873AU-RP TS-1273AU-RP TS-1673AU-RP User Guide Document Version: 2 31/08/2020...
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Page 2: Table Of Contents
TS-x73AU User Guide Contents 1. Preface About This Guide............................3 Audience...............................3 Document Conventions..........................3 2. Product Overview About the TS-x73AU.............................4 Hardware Specifications..........................4 Package Contents............................7 Components..............................7 Front Panel............................... 8 Rear Panel..............................8 System Board............................10 Drive Numbering.............................12 Safety Information............................13 Installation Requirements........................... - Page 3 Hot-Swapping Failed Drives........................56 Recovering Unintentionally Removed Healthy Drives................57 Support and Other Resources........................57 7. Glossary Cloud Key..............................58 myQNAPcloud Link.............................58 myQNAPcloud............................58 QNAP ID..............................58 Qfinder Pro..............................58 QTS................................58 8. Notices Limited Warranty............................59 Disclaimer..............................59 GNU Public License............................59 CE Notice..............................67...
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Page 4: Preface
TS-x73AU User Guide 1. Preface About This Guide This guide provides information about the device and step-by-step instructions on installing the hardware. It also provides instructions on basic operations and troubleshooting information. Audience This document is intended for consumers and storage administrators. This guide assumes that the user has a basic understanding of storage and backup concepts. -
Page 5: Product Overview
Hardware Specifications Warning If your QNAP product has hardware defects, return the product to QNAP or a QNAP- authorized service center for maintenance or replacement. Any attempt to repair or perform maintenance procedures on the product by you or an unauthorized third-party invalidates the warranty. - Page 6 TS-873AU-RP Memory slots 2 x UDIMM DDR4 Important • Use only QNAP memory modules to maintain system performance and stability. For NAS devices with more than one memory slot, use QNAP modules with identical specifications. • Using unsupported modules may degrade performance, cause errors, or prevent the operating system from starting.
- Page 7 • Rail kits are not included with the NAS and must be purchased separately. For details, contact an authorized reseller or go to http:// shop.qnap.com. • Information on rail kit installation can be found in the installation guide included in the rail kit package.
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Page 8: Package Contents
0˚C to 40˚C (32˚F to 104˚F) temperature Relative • Non-condensing relative humidity: 5% to 95% humidity • Wet-bulb temperature: 27˚C (80.6˚F) For the list of compatible drive models and expansion cards, go to https://www.qnap.com/ compatibility. Package Contents Item Quantity TS-x73AU Power cords •... -
Page 9: Front Panel
TS-x73AU User Guide Front Panel Component Component Power button LAN LED Status LED Drive LED Expansion unit LED Rear Panel TS-873AU Component Component PCIe low-profile cover USB 3.2 Gen 1 Type-A port Product Overview... - Page 10 TS-x73AU User Guide Component Component 2.5 Gigabit Ethernet activity LED USB 3.2 Gen 2 Type-C ports 2.5 Gigabit Ethernet ports USB 3.2 Gen 2 Type-A port 2.5 Gigabit Ethernet speed LED Reset button Power input TS-873AU-RP Component Component PCIe low-profile cover Power supply unit 2 2.5 Gigabit Ethernet activity LED USB 3.2 Gen 1 Type-A port...
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Page 11: System Board
TS-x73AU User Guide TS-1273AU-RP, TS-1673AU-RP Component Component PCIe low-profile covers Power supply unit 2 2.5 Gigabit Ethernet activity LED USB 3.2 Gen 1 Type-A port 2.5 Gigabit Ethernet ports USB 3.2 Gen 2 Type-C ports 2.5 Gigabit Ethernet speed LED USB 3.2 Gen 2 Type-A port Power supply unit 1 Reset button... - Page 12 TS-x73AU User Guide Component Component PCIe 3.0 x8 slot Memory slot 1 Memory slot 2 TS-1273AU-RP, TS-1673AU-RP Component Component PCIe 3.0 x4 slot 2 Memory slot 2 PCIe 3.0 x4 slot 1 Memory slot 1 Note The image does not include the case cover. Product Overview...
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Page 13: Drive Numbering
TS-x73AU User Guide Drive Numbering TS-873AU, TS-873AU-RP TS-1273AU-RP Product Overview... -
Page 14: Safety Information
TS-x73AU User Guide TS-1673AU-RP Safety Information The following instructions help ensure personal safety and environmental safety. Read these instructions carefully before performing any operations. General Instructions • The device should be stored in a secure location with restricted access, controlled through the use of a tool, lock and key, or any means of security. -
Page 15: Installation Requirements
2. Install the drives. For details, see the following topics: • Installing 3.5-inch Hard Drives on 3.5-inch Trays • Installing 2.5-inch Hard Drives or Solid State Drives on 3.5-inch Trays For the list of compatible drive models, go to https://www.qnap.com/compatibility. Product Overview... - Page 16 TS-x73AU User Guide 3. Optional: Install expansion cards. For details, see Installing Expansion Cards. 4. Connect the NAS to the network. 5. Optional: Connect expansion units. For details, see the following topics: • Connecting SAS Expansion Units • Connecting SATA JBOD Expansion Units •...
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Page 17: Installation And Configuration
TS-x73AU User Guide 3. Installation and Configuration This chapter provides specific hardware and firmware installation and configuration steps. Hardware Installation This section provides information on installing drives, memory modules, and expansion cards. Removing the Case Cover Warning • Only qualified personnel should perform the following steps. Failure to follow instructions can result in serious injury or death. -
Page 18: Attaching The Case Cover
TS-x73AU User Guide Attaching the Case Cover Warning • Moving fan blades: Keep your hands and other body parts away from moving fan blades. • Other moving components: Keep your hands and other body parts away from other moving components. 1. - Page 19 TS-x73AU User Guide 2. Slide the cover forward. 3. Tighten the screws. Installation and Configuration...
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Page 20: Drive Installation
The TS-x73AU is compatible with 3.5-inch and 2.5-inch hard drives, and 2.5-inch solid state drives. Installing 3.5-inch Hard Drives on 3.5-inch Trays For the list of compatible drive models, go to https://www.qnap.com/compatibility. Warning • Installing a drive deletes all data on the drive. - Page 21 TS-x73AU User Guide 1. Power off the NAS. 2. Remove the drive tray. a. Pull the tray handle outward. b. Pull the tray out. 3. Install a drive on the tray. a. Place the tray on the drive so that the holes on the tray are aligned with those on the drive. b.
- Page 22 TS-x73AU User Guide 4. Load the tray into the bay. a. Insert the tray into the bay. b. Slide the tray into the bay. c. Push the handle. d. Lock the tray. Installation and Configuration...
- Page 23 TS-x73AU User Guide 5. Power on the NAS. Installing 2.5-inch Hard Drives or Solid State Drives on 3.5-inch Trays For the list of compatible drive models, go to https://www.qnap.com/compatibility. Warning • Installing a drive deletes all data on the drive.
- Page 24 TS-x73AU User Guide 3. Install a drive on the tray. a. Place the tray on the drive so that the holes on the tray are aligned with those on the drive. b. Attach the screws. 4. Load the tray into the bay. Installation and Configuration...
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Page 25: Replacing Memory Modules
The TS-x73AU has two memory slots. You can increase the memory capacity of the NAS by upgrading memory modules. For optimal dual-channel performance, replace memory modules in all four slots at the same time. Use only QNAP memory modules to maintain system performance and stability. You can purchase QNAP memory modules from authorized resellers. Important Ensure that each pair uses identical modules. - Page 26 TS-x73AU User Guide 2. Remove the case cover. For details, see Removing the Case Cover. 3. Remove an existing module. a. Push the retention clips outward simultaneously to release the module. b. Verify that the module has tilted upward and is completely released from the slot. Warning Attempting to remove a module that is not completely released may damage the module and the motherboard.
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Page 27: Installing Expansion Cards
Check the value for Total memory. 7. Power on the device. Installing Expansion Cards The TS-x73AU supports selected expansion cards, some of which require QNAP PCIe brackets.QNAP- branded expansion cards purchased from the company website are shipped with the brackets necessary to fit the TS-x73AU. - Page 28 Remove the screw that secures the cover to the chassis. b. Pull the cover away from the slot. 4. Optional: Attach the QNAP bracket to the expansion card. a. Remove all screws of the existing bracket. Installation and Configuration...
- Page 29 TS-x73AU User Guide b. Carefully pull the bracket away from the card. c. Attach the QNAP bracket to the card using the same screws. d. Verify that the bracket does not move. 5. Install the expansion card. a. Hold the card by the edges.
- Page 30 TS-x73AU User Guide 6. Attach the case cover. For details, see Attaching the Case Cover. 7. Power on the device. Installing Expansion Cards on the TS-1273AU-RP and TS-1673AU-RP 1. Power off the device. 2. Remove the case cover. For details, see Removing the Case Cover.
- Page 31 Remove the screw that secures the cover to the bracket. d. Pull the cover away from the slot. 4. Optional: Attach the QNAP bracket to the expansion card. a. Remove all screws of the existing bracket. Installation and Configuration...
- Page 32 TS-x73AU User Guide b. Carefully pull the bracket away from the card. c. Attach the QNAP bracket to the card using the same screws. d. Verify that the bracket does not move. 5. Install the expansion card. a. Hold the card by the edges.
- Page 33 TS-x73AU User Guide 6. Insert the PCIe bracket. a. Line up the riser card connector on the PCIe slot on the motherboard. b. Insert the PCIe bracket. c. Attach the screws of the PCIe bracket to the chassis. Installation and Configuration...
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Page 34: Installing A Dual-Slot Pcie Bracket With Riser Card Into A Single-Slot Pcie Bracket
Installing a Dual-Slot PCIe Bracket with Riser Card into A Single-Slot PCIe Bracket The TS-873AU and TS-873AU-RP are compatible with a dual-slot PCIe bracket with riser card. For details, please see table below. You can purchase PCIe bracket accessories from QNAP or an authorized reseller. For details, go to https://shop.qnap.com/. NAS Model Accessory Part Number •... - Page 35 TS-x73AU User Guide 5. Attach the dual-slot PCIe bracket with riser card. a. Attach the screws of the riser card to the dual-slot PCIe bracket. b. Insert the PCIe bracket into the slot. c. Attach the riser card connector to the system board. d.
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Page 36: Hot-Swapping Redundant Power Supply Units
TS-x73AU User Guide 6. Attach the case cover. For details, see Attaching the Case Cover. 7. Power on the device. Hot-Swapping Redundant Power Supply Units Warning The NAS may have one or more power supply unit (PSU) cords. To avoid serious injuries, a trained service technician must disconnect all PSU cords before installing or replacing system components. - Page 37 TS-x73AU User Guide 4. Insert the new PSU. 5. Connect the power cord to the PSU and the electrical outlet. 6. Power on the device. 7. Enable alerts for PSU failures. a. Log on to QTS as administrator. b. Go to Control Panel > System > Hardware > General . c.
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Page 38: Expansion Unit Installation
TS-x73AU User Guide Expansion Unit Installation The TS-x73AU is compatible with various QNAP expansion units. For details, please see table below. You can purchase storage expansion accessories from QNAP or an authorized reseller. For details, go to https://shop.qnap.com/. For the list of compatible expansion units and the maximum number of applicable expansion units, go to http://www.qnap.com/go/compatibility-expansion. - Page 39 TS-x73AU User Guide Expansion Unit Description Required Accessories Model TL-D800C • Uses a USB 3.2 Gen 2 Type-C interface USB 3.2 Gen 2 Type-C to Type-C cable • Supports SATA drives TL-R1200C-RP • USB 3.2 Gen 2 Type-C to Type- C cable •...
- Page 40 TS-x73AU User Guide 3. Power on the expansion units. 4. Verify that the expansion units are recognized by the device. a. Log on to QTS as administrator. b. Go to Main Menu > Storage & Snapshots > Overview > System . c.
- Page 41 2. Install a host bus adapter on the PCIe slot. Important The QNAP QXP host bus adapter is required for connecting the SATA JBOD enclosure to a host device. Third-party host bus adapters are not compatible with QNAP JBOD enclosures.
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Page 42: Rail Kits
Rail kits are not included with the NAS and must be purchased separately. For details, contact an authorized reseller or go to http://shop.qnap.com. You can find installation information in the rail kit package. QTS Installation The TS-x73AU uses the QNAP QTS operating system. You can install QTS using any of the following methods. Installation and Configuration... -
Page 43: Installing Qts Using Qfinder Pro
3. Run Qfinder Pro on a computer that is connected to the same local area network. Note To download Qfinder Pro, go to https://www.qnap.com/utilities. 4. Locate the NAS in the list and then double-click the name or IP address. The Smart Installation Guide opens in the default web browser. -
Page 44: Installing Qts Using The Cloud Key
TS-x73AU User Guide QNAP recommends connecting to an NTP server to ensure that the NAS follows the Coordinated Universal Time (UTC) standard. 9. Click Next. 10. Select Obtain an IP address automatically (DHCP). 11. Click Next. 12. Select the types of devices that you will use to access shared folders on the NAS. - Page 45 ASCII characters. 10. Click Next. 11. Specify the time zone, date, and time. QNAP recommends connecting to an NTP server to ensure that the NAS follows the Coordinated Universal Time (UTC) standard. 12. Click Next. 13. Select Obtain an IP address automatically (DHCP).
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Page 46: Basic Operations
TS-x73AU User Guide 4. Basic Operations This chapter describes basic NAS operations. Power Button Operation User Action Result Power on Press the button once. The device powers on. Power off Press and hold the button for 3 The device powers off. seconds. - Page 47 TS-x73AU User Guide Status Description System Flashes green and red • The drive is being formatted. Status alternately every 0.5 seconds • The device is being initialized. • The operating system is being updated. • RAID rebuilding is in progress. •...
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Page 48: Audio Alert
• Data is being copied. Green • The drive can be accessed. • The device is powered on. No drive was detected. Expansion Blue A QNAP expansion unit is connected. Unit No USB or SATA external storage devices connected. Audio Alert Duration Frequency Description Short beep (0.5 seconds) 1... - Page 49 TS-x73AU User Guide Duration Frequency Description Long beep (1.5 seconds) 3 (every 5 minutes) • A power error occurred. • The system fan is not functioning. • The fan module has been removed. • The storage pool is about to reach full capacity. •...
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Page 50: Reset Button
TS-x73AU User Guide Reset Button Operation User Action Result Basic system reset Press and hold the button for 3 The following settings are reset to seconds. default: • System administrator password: The default password is the first MAC address in uppercase letters without special characters. -
Page 51: Nas Migration
NAS Migration Requirements You can only migrate drives to specific NAS models, depending on your source NAS. For the list of NAS models compatible with direct NAS migration, see https://www.qnap.com/en/nas-migration. Your device must meet the following requirements: • QTS NAS supports several types of NAS migration: •... -
Page 52: Migrating A Nas
1. Power off the source NAS and the destination NAS. 2. Remove the drives. Important QNAP recommends following the source NAS drive order when installing the drives. Take note of the drive tray order when removing the drives. NAS Migration... -
Page 53: Migrating Nas Data Using Hbs
TS-x73AU User Guide a. Remove the drives from the source NAS. b. Remove the drive trays from the destination NAS. 3. Install the drives. a. Install source NAS drives onto the destination NAS drive trays. b. Insert the drive trays into the destination NAS. 4. -
Page 54: Creating A One-Way Sync Job
TS-x73AU User Guide Setting Description Password Specify a password that contains 1 to 16 characters from any of the following groups: • Letters: A to Z, a to z • Numbers: 0 to 9 • Special characters: . - _ ~ ! @ # $ % ^ & ( ) { } •... -
Page 55: Importing Local Users Or Group Settings To The Destination Nas
TS-x73AU User Guide 8. Click Select. 9. Select the paired folders. Important • All subfolders and files in the selected folder are selected. • You can only sync up to 16 paired folders per job. a. Under the source, click A dialog box opens. - Page 56 TS-x73AU User Guide b. Click Import/Export Users. The Import/Export Users window appears. c. Select Export user and user group settings. d. Click Next. The NAS user and user group settings are exported as a file and downloaded onto your computer. 3.
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Page 57: Troubleshooting
TS-x73AU User Guide 6. Troubleshooting This chapter describes basic troubleshooting information. Forcing Qfinder Pro or myQNAPcloud to Locate the NAS If Qfinder Pro or myQNAPcloud is unable to locate the NAS during QTS installation, the drives or data may be faulty. 1. -
Page 58: Recovering Unintentionally Removed Healthy Drives
RAID 50 ≥ 6 One disk per subgroup fails. RAID 60 ≥ 8 Two disks per subgroup fail. Support and Other Resources QNAP provides the following resources: Resource Documentation https://docs.qnap.com Compatibility List https://www.qnap.com/compatibility/ NAS Migration Compatibility https://www.qnap.com/en/nas-migration Expansion Unit Compatibility http://www.qnap.com/go/compatibility-expansion... -
Page 59: Glossary
Provides various remote access services such as DDNS and myQNAPcloud Link QNAP ID User account that enables you to use myQNAPcloud remote access and other QNAP services Qfinder Pro QNAP utility that lets you locate and access QNAP NAS devices in your local area network QNAP NAS operating system Glossary... -
Page 60: Notices
No license, express or implied, by estoppels or otherwise, to any intellectual property rights is granted by this document. Except as provided in QNAP's terms and conditions of sale for such products, QNAP assumes no liability whatsoever, and QNAP disclaims any express or implied warranty, relating to sale and/or use of QNAP products including liability or warranties relating to fitness for a particular purpose, merchantability, or infringement of any patent, copyright or other intellectual property right. - Page 61 TS-x73AU User Guide Free Software Foundation, use the GNU General Public License for most of our software; it applies also to any other work released this way by its authors. You can apply it to your programs, too. When we speak of free software, we are referring to freedom, not price. Our General Public Licenses are designed to make sure that you have the freedom to distribute copies of free software (and charge for them if you wish), that you receive source code or can get it if you want it, that you can change the software or use pieces of it in new free programs, and that you know you can do these things.
- Page 62 TS-x73AU User Guide tells the user that there is no warranty for the work (except to the extent that warranties are provided), that licensees may convey the work under this License, and how to view a copy of this License. If the interface presents a list of user commands or options, such as a menu, a prominent item in the list meets this criterion.
- Page 63 TS-x73AU User Guide You may convey verbatim copies of the Program's source code as you receive it, in any medium, provided that you conspicuously and appropriately publish on each copy an appropriate copyright notice; keep intact all notices stating that this License and any non-permissive terms added in accord with section 7 apply to the code;...
- Page 64 TS-x73AU User Guide the object code. If the place to copy the object code is a network server, the Corresponding Source may be on a different server (operated by you or a third party) that supports equivalent copying facilities, provided you maintain clear directions next to the object code saying where to find the Corresponding Source.
- Page 65 TS-x73AU User Guide a. Disclaiming warranty or limiting liability differently from the terms of sections 15 and 16 of this License; or b. Requiring preservation of specified reasonable legal notices or author attributions in that material or in the Appropriate Legal Notices displayed by works containing it; or c.
- Page 66 TS-x73AU User Guide An “entity transaction” is a transaction transferring control of an organization, or substantially all assets of one, or subdividing an organization, or merging organizations. If propagation of a covered work results from an entity transaction, each party to that transaction who receives a copy of the work also receives whatever licenses to the work the party's predecessor in interest had or could give under the previous paragraph, plus a right to possession of the Corresponding Source of the work from the predecessor in interest, if the predecessor has it or can get it with reasonable efforts.
- Page 67 TS-x73AU User Guide If conditions are imposed on you (whether by court order, agreement or otherwise) that contradict the conditions of this License, they do not excuse you from the conditions of this License. If you cannot convey a covered work so as to satisfy simultaneously your obligations under this License and any other pertinent obligations, then as a consequence you may not convey it at all.
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Page 68: Ce Notice
Important Any modifications made to this device that are not approved by QNAP Systems, Inc. may void the authority granted to the user by the FCC to operate this equipment. VCCI Notice この装置は、クラス... -
Page 69: Bsmi Notice
TS-x73AU User Guide BSMI Notice 警告使用者：這是甲類的資訊產品，在居住的環境中使用時，可能會造成射頻干擾，在 這種情況下，使用者會被要求採取某些適當的對策。 SJ/T 11364-2006 本产品符合中国 RoHS 标准。以下表格标示此产品中某有毒物质的含量符合中国 RoHS 标准规定的限量要求。 本产品上会附有”环境友好使用期限”的标签，此期限是估算这些物质”不会有泄漏或突变”的年限。本产品 可能包含有较短的环境友好使用期限的可替换元件，像是电池或灯管，这些元件将会单独标示出来。 部件名称 有毒有害物质或元素 铅 汞 镉 六价铬 多溴联苯 多溴二苯醚 (Pb) (Hg) (Cd) (CR(VI)) (PBB) (PBDE) 壳体 显示 印刷电路板 金属螺帽 电缆组装 风扇组装 电力供应组装 0 电池 O: 表示该有毒有害物质在该部件所有物质材料中的含量均在 SJ/T11363-2006 标准规定的限量要求以下。 X: 表示该有毒有害物质至少在该部件的某一均质材料中的含量超出...