QNAP TS-435XeU User Manual
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QNAP TS-435XeU User Manual

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TS-435XeU
User Guide
Document Version: 2
03/09/2021

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Summary of Contents for QNAP TS-435XeU

  • Page 1 TS-435XeU User Guide Document Version: 2 03/09/2021...

  • Page 2: Table Of Contents

    TS-435XeU User Guide Contents 1. Preface About This Guide................................3 Audience..................................3 Document Conventions.............................3 2. Product Overview About the TS-435XeU..............................4 Hardware Specifications............................4 Package Contents..............................6 Components................................7 Front Panel................................7 Rear Panel................................7 System Board.................................8 Drive Numbering..............................9 Safety Information..............................9 Installation Requirements............................10 Setting Up the NAS..............................
  • Page 3 Cloud Key.................................. 46 myQNAPcloud................................46 myQNAPcloud Link..............................46 QNAP ID..................................46 Qfinder Pro................................46 QTS.....................................46 8. Notices Limited Warranty..............................47 Disclaimer................................. 47 GNU Public License..............................47 CE Notice...................................55 FCC Notice.................................55 VCCI Notice................................56 BSMI Notice................................56 SJ/T 11364-2006................................56...

  • Page 4: Preface

    TS-435XeU User Guide 1. Preface About This Guide This guide provides information about the device and step-by-step instructions on installing the hardware. It also provides instructions on basic operations and troubleshooting information. Audience This document is intended for consumers and storage administrators. This guide assumes that the user has a basic understanding of storage and backup concepts.

  • Page 5: Product Overview

    2.0GHz processor and DDR4 RAM. The NAS provides two M.2 Gen 3 slots and four hot-swappable SATA 6 Gbps drive bays that support both hard disk drives and solid-state drives. The TS-435XeU provides businesses with a modern NAS solution to tackle everyday tasks like file backup and restore, and to boost team collaboration productivity.
  • Page 6 TS-435XeU User Guide Component TS-435XeU-4G Flash 4 GB (dual-boot OS protection) memory Storage Drive bays 4 x 3.5-inch SATA 6 Gbps The drive bays are backward compatible with SATA 3 Gbps drives. Drive 3.5-inch bays: compatibility • 3.5-inch SATA hard disk drives •...

  • Page 7: Package Contents

    TS-435XeU User Guide Component TS-435XeU-4G Rail RAIL-B02 compatibility Note • Rail kits are not included with the NAS and must be purchased separately. For details, contact an authorized reseller or go to http://shop.qnap.com. • Information on rail kit installation can be found in the installation guide included in the rail kit package.

  • Page 8: Components

    TS-435XeU User Guide Components Front Panel Component Component Drive LEDs Expansion unit LED M.2 SSD LEDs Status LED LAN LED Power button Rear Panel Product Overview...

  • Page 9: System Board

    TS-435XeU User Guide Component Component Reset button Kensington security slot 2.5 Gigabit Ethernet speed LED Power input 2.5 Gigabit Ethernet activity LED Ethernet port 1 (10GbE SFP+) 10 Gigabit Ethernet link LED Ethernet port 2 (10GbE SFP+) 10 Gigabit Ethernet activity LED Ethernet port 3 (2.5GbE RJ45)

  • Page 10: Drive Numbering

    TS-435XeU User Guide Drive Numbering Safety Information The following instructions help ensure personal safety and environmental safety. Read these instructions carefully before performing any operation. General Instructions • The device should be stored in a secure location with restricted access, controlled through the use of a tool, lock and key, or any means of security.

  • Page 11: Installation Requirements

    TS-435XeU User Guide • Dispose of used batteries properly according to local regulations or the instructions of the battery manufacturer. Moving Parts • Moving fan blades: Keep your body parts away from moving fan blades while the device is connected to a power source.
  • Page 12 TS-435XeU User Guide 3. Connect the power cord and all applicable cables. 4. Power on the NAS. 5. Install QTS. For details, see Installation. 6. Log on to QTS. Product Overview...

  • Page 13: Installation And Configuration

    Hardware Installation This section provides information on installing drives, memory modules, expansion units, and handles. Drive Installation The TS-435XeU is compatible with 3.5-inch and 2.5-inch hard drives, 2.5-inch solid-state drives, and M.2 solid-state drives. Installing 3.5-inch Hard Drives on 3.5-inch Trays Warning •...
  • Page 14 TS-435XeU User Guide 3. Install a drive on the tray. a. Place the tray on the drive so that the holes on the tray are aligned with those on the drive. b. Attach the screws. 4. Load the tray into the bay.
  • Page 15 TS-435XeU User Guide b. Push the handle. 5. Power on the NAS. Installing 2.5-inch Hard Drives or Solid-state Drives on 3.5-inch Trays Warning • Installing a drive deletes all data on the drive. • Observe electrostatic discharge (ESD) procedures to avoid damage to components.
  • Page 16 TS-435XeU User Guide 3. Install a drive on the tray. a. Place the tray on the drive so that the holes on the tray are aligned with those on the drive. b. Attach the screws. 4. Load the tray into the bay.
  • Page 17 • Other moving components: Keep your hands and other body parts away from other moving components. Note • QNAP recommends installing heatsinks on the M.2 SSD controllers to enhance cooling efficiency and to ensure consistent performance. Installation and Configuration...
  • Page 18 TS-435XeU User Guide • Before installing non-QNAP heatsinks, ensure that they are of the appropriate size and shape. 1. Power off the device. 2. Disconnect the power cord from the electrical outlet. 3. Disconnect all cables and external attachments. 4. Remove the case cover.
  • Page 19 TS-435XeU User Guide 5. Install a heatsink on the M.2 SSD. a. Locate the controller on the M.2 SSD. Note The controller location varies depending on the model and manufacturer of the M.2 SSD. For details, refer to the documentation or contact the manufacturer.
  • Page 20 TS-435XeU User Guide b. Carefully press down the M.2 SSD until the pushpin locks the drive into place. 7. Attach the case cover. a. Place the cover on the device. b. Slide the cover forward. c. Tighten the screws. Installation and Configuration...

  • Page 21: Replacing Memory Modules

    10. Power on the device. Replacing Memory Modules The TS-435XeU has one memory slot. You can increase the memory capacity of the NAS by upgrading memory module. Use only QNAP memory modules to maintain system performance and stability. You can purchase QNAP memory modules from authorized resellers.
  • Page 22 TS-435XeU User Guide 2. Disconnect the power cord from the electrical outlet. 3. Disconnect all cables and external attachments. 4. Remove the case cover. a. Loosen the screws. b. Slide the cover back. c. Lift the cover off the device.
  • Page 23 TS-435XeU User Guide b. Verify that the module has tilted upward and is completely released from the slot. Warning Attempting to remove a module that is not completely released may damage the module and the motherboard. c. Hold the module by the edges.
  • Page 24 TS-435XeU User Guide 6. Install a new module. a. Align the notch with the ridge in the slot. b. Insert the module into the slot. c. Verify that the metal connectors are completely inserted into the slot. d. Carefully press down on the module until the retention clips lock the module into place.

  • Page 25: Installing Expansion Units

    Go to Control Panel > System > System Status > Hardware Information . c. Check the value for Total memory. Installing Expansion Units The TS-435XeU supports USB expansion units. For details, see the table below. You can purchase storage expansion accessories from QNAP or an authorized reseller. For details, go to https://shop.qnap.com/.
  • Page 26 • USB 3.2 Gen 2 Type-C to Type- C cable • RAIL-B02 To connect the TS-435XeU to USB expansion units, USB Type-A to USB Type-C cables or USB Type-C to USB Type-C cables are required. 1. Verify that the NAS is powered off.

  • Page 27: Installing Handles

    Verify that the expansion unit is listed. Installing Handles Installing handles enables you to better grip and further secure the NAS on a rack. Handles on the TS-435XeU require manual installation. 1. Power off the NAS. 2. Install a handle on an angle bracket.

  • Page 28: Qts Installation

    TS-435XeU User Guide 4. Install a second handle on the other side of the chassis. 5. Power on the NAS. QTS Installation The TS-435XeU uses the QNAP QTS operating system. You can install QTS using any of the following methods. Method Description...

  • Page 29: Installing Qts Using Qfinder Pro

    2. Connect the NAS to your local area network. 3. Run Qfinder Pro on a computer that is connected to the same local area network. Note To download Qfinder Pro, go to https://www.qnap.com/utilities. 4. Click Next. 5. Specify a firmware version using any of the following methods.
  • Page 30 The Set the date and time screen appears. 8. Specify the time zone, date, and time using any of the following methods: QNAP recommends connecting to an NTP server to ensure that the NAS follows the Coordinated Universal Time (UTC) standard.

  • Page 31: Installing Qts Using The Cloud Key

    1. Power on the NAS. 2. Connect the NAS to the internet. 3. Go to the QNAP Cloud Installation page using one of the following methods: • On your computer, go to your respective region's site to download QTS: • China: https://install.qnap.com.cn...
  • Page 32 TS-435XeU User Guide Note • The myQNAPcloud device name is used when remotely accessing the NAS. • For security purposes, the myQNAPcloud Link remote connection service will be disabled on your NAS after initialization. You can enable it by connecting to QTS through LAN and then installing myQNAPcloud Link.
  • Page 33 TS-435XeU User Guide QNAP recommends connecting to an NTP server to ensure that the NAS follows the Coordinated Universal Time (UTC) standard. Methods User Actions Synchronize with computer or device time Select Same as the computer/device time The NAS time will be the same as your computer or device used to configure the time.
  • Page 34 TS-435XeU User Guide A confirmation message appears. Warning Clicking Confirm deletes all data on the drive before installing QTS. 18. Click Confirm. QTS is installed. Installation and Configuration...

  • Page 35: Basic Operations

    TS-435XeU User Guide 4. Basic Operations This chapter describes basic NAS operations. Power Button Operation User Action Result Power on Press the button once. The device powers on. Power off Press and hold the button for 3 seconds. The device powers off.

  • Page 36: Leds

    TS-435XeU User Guide LEDs LEDs indicate the system status and related information when the device is powered on. The following LED information applies only when the drive is correctly installed and when the device is connected to the network or to a host.
  • Page 37 TS-435XeU User Guide Status Description Drive Flashes red The data is being accessed and a read/ write error occurs during the process. A drive read/write error occurred. Flashes green Data is being accessed. Green The drive is ready. No drive was detected.

  • Page 38: Audio Alert

    TS-435XeU User Guide Audio Alert Duration Frequency Description Short beep (0.5 seconds) • The NAS is starting up. • When the reset button is pressed for 3 seconds, the NAS resets configurations. • When the reset button is pressed for 10 seconds, the NAS resets configurations and reboots.

  • Page 39: Nas Migration

    NAS Migration Requirements You can only migrate drives to specific NAS models, depending on your source NAS. For the list of NAS models compatible with direct NAS migration, see https://www.qnap.com/en/nas-migration. Your device must meet the following requirements: • QTS NAS supports several types of NAS migration: •...

  • Page 40: Migrating A Nas

    1. Power off the source NAS and the destination NAS. 2. Remove the drives. Important QNAP recommends following the source NAS drive order when installing the drives. Take note of the drive tray order when removing the drives. NAS Migration...

  • Page 41: Migrating Nas Data Using Hbs 3

    TS-435XeU User Guide a. Remove the drives from the source NAS. b. Remove the drive trays from the destination NAS. 3. Install the drives. a. Install source NAS drives onto the destination NAS drive trays. b. Insert the drive trays into the destination NAS.

  • Page 42: Creating A One-Way Sync Job

    TS-435XeU User Guide Setting Description Password Specify a password that contains 1 to 16 characters from any of the following groups: • Letters: A to Z, a to z • Numbers: 0 to 9 • Special characters: . - _ ~ ! @ # $ % ^ & ( ) { } •...

  • Page 43: Importing Local Users Or Group Settings To The Destination Nas

    TS-435XeU User Guide 10. Select the paired folders. Important • All subfolders and files in the selected folder are selected. • You can only sync up to 16 paired folders per job. a. Under the source, click A dialog box opens.
  • Page 44 TS-435XeU User Guide d. Select Export user and user group settings. e. Click Next. The NAS user and user group settings are exported as a file and downloaded onto your computer. 3. Import user settings on the source NAS to the destination NAS.

  • Page 45: Troubleshooting

    TS-435XeU User Guide 6. Troubleshooting This chapter describes basic troubleshooting information. Forcing Qfinder Pro or myQNAPcloud to Locate the NAS If Qfinder Pro or myQNAPcloud is unable to locate the NAS during QTS installation, the drives or data may be faulty.

  • Page 46: Recovering Unintentionally Removed Healthy Drives

    RAID 6 ≥ 4 (Must be an even RAID 10 One or two member drives in two number) different pairs fail. Support and Other Resources QNAP provides the following resources: Resource Documentation https://download.qnap.com Compatibility List https://www.qnap.com/compatibility NAS Migration Compatibility https://www.qnap.com/go/nas-migration Expansion Unit Compatibility https://www.qnap.com/go/compatibility-expansion...

  • Page 47: Glossary

    Enables you to access QNAP devices over the internet without configuring complex port forwarding settings QNAP ID User account that enables you to use myQNAPcloud remote access and other QNAP services Qfinder Pro QNAP utility that lets you locate and access QNAP NAS devices in your local area network QNAP NAS operating system Glossary...

  • Page 48: Notices

    No license, express or implied, by estoppels or otherwise, to any intellectual property rights is granted by this document. Except as provided in QNAP's terms and conditions of sale for such products, QNAP assumes no liability whatsoever, and QNAP disclaims any express or implied warranty, relating to sale and/or use of QNAP products including liability or warranties relating to fitness for a particular purpose, merchantability, or infringement of any patent, copyright or other intellectual property right.
  • Page 49 TS-435XeU User Guide the Free Software Foundation, use the GNU General Public License for most of our software; it applies also to any other work released this way by its authors. You can apply it to your programs, too. When we speak of free software, we are referring to freedom, not price. Our General Public Licenses are...
  • Page 50 TS-435XeU User Guide tells the user that there is no warranty for the work (except to the extent that warranties are provided), that licensees may convey the work under this License, and how to view a copy of this License. If the interface presents a list of user commands or options, such as a menu, a prominent item in the list meets this criterion.
  • Page 51 TS-435XeU User Guide You may convey verbatim copies of the Program's source code as you receive it, in any medium, provided that you conspicuously and appropriately publish on each copy an appropriate copyright notice; keep intact all notices stating that this License and any non-permissive terms added in accord with section 7 apply to the code;...
  • Page 52 TS-435XeU User Guide at no further charge. You need not require recipients to copy the Corresponding Source along with the object code. If the place to copy the object code is a network server, the Corresponding Source may be on a different server (operated by you or a third party) that supports equivalent copying facilities, provided you maintain clear directions next to the object code saying where to find the Corresponding Source.
  • Page 53 TS-435XeU User Guide Notwithstanding any other provision of this License, for material you add to a covered work, you may (if authorized by the copyright holders of that material) supplement the terms of this License with terms: a. Disclaiming warranty or limiting liability differently from the terms of sections 15 and 16 of this License;...
  • Page 54 TS-435XeU User Guide 11. Automatic Licensing of Downstream Recipients. Each time you convey a covered work, the recipient automatically receives a license from the original licensors, to run, modify and propagate that work, subject to this License. You are not responsible for enforcing compliance by third parties with this License.
  • Page 55 TS-435XeU User Guide Nothing in this License shall be construed as excluding or limiting any implied license or other defenses to infringement that may otherwise be available to you under applicable patent law. 13. No Surrender of Others' Freedom. If conditions are imposed on you (whether by court order, agreement or otherwise) that contradict the conditions of this License, they do not excuse you from the conditions of this License.

  • Page 56: Ce Notice

    • Consult the dealer or an experienced radio/television technician for help. Important Any modifications made to this device that are not approved by QNAP Systems, Inc. may void the authority granted to the user by the FCC to operate this equipment.

  • Page 57: Vcci Notice

    TS-435XeU User Guide VCCI Notice VCCI–B BSMI Notice SJ/T 11364-2006 本产品符合中国 RoHS 标准。以下表格标示此产品中某有毒物质的含量符合中国 RoHS 标准规定的限量要求。 本产品上会附有”环境友好使用期限”的标签，此期限是估算这些物质”不会有泄漏或突变”的年限。本产品可能 包含有较短的环境友好使用期限的可替换元件，像是电池或灯管，这些元件将会单独标示出来。 部件名称 有毒有害物质或元素 铅 汞 镉 六价铬 多溴联苯 多溴二苯醚 (Pb) (Hg) (Cd) (CR(VI)) (PBB) (PBDE) 壳体 显示 印刷电路板 金属螺帽 电缆组装 风扇组装 电力供应组装 0 电池...
  • Page 58 TS-435XeU User Guide 部件名称 有毒有害物质或元素 铅 汞 镉 六价铬 多溴联苯 多溴二苯醚 (Pb) (Hg) (Cd) (CR(VI)) (PBB) (PBDE) X: 表示该有毒有害物质至少在该部件的某一均质材料中的含量超出 SJ/T11363-2006 标准规定的限量要求。 Notices...

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