QNAP TS-932PX User Manual
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QNAP TS-932PX User Manual

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TS-932PX
TS-932PX-4G
User Guide
Document Version: 3
17/08/2020

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Summary of Contents for QNAP TS-932PX

  • Page 1 TS-932PX TS-932PX-4G User Guide Document Version: 3 17/08/2020...

  • Page 2: Table Of Contents

    TS-932PX User Guide Contents 1. Preface About This Guide............................3 Audience...............................3 Document Conventions..........................3 2. Product Overview About the TS-932PX.............................4 Hardware Specifications..........................4 Package Contents............................6 Components..............................6 Front Panel............................... 7 Rear Panel..............................7 Drive Numbering............................8 Safety Information............................8 Installation Requirements..........................9 Setting Up the NAS............................9...
  • Page 3 GNU Public License............................40 FCC Notice..............................48 CE Notice..............................48 SJ/T 11364-2006............................49...

  • Page 4: Preface

    TS-932PX User Guide 1. Preface About This Guide This guide provides information about the device and step-by-step instructions on installing the hardware. It also provides instructions on basic operations and troubleshooting information. Audience This document is intended for consumers and storage administrators. This guide assumes that the user has a basic understanding of storage and backup concepts.

  • Page 5: Product Overview

    Hardware Specifications Warning • If your QNAP product has hardware defects, return the product to QNAP or a QNAP- authorized service center for maintenance or replacement. Any attempt to repair or perform maintenance procedures on the product by you or an unauthorized third-party invalidates the warranty.
  • Page 6 TS-932PX Memory slots 1 x DDR4 SODIMM Important • Use only QNAP memory modules to maintain system performance and stability. For NAS devices with more than one memory slot, use QNAP modules with identical specifications. • Using unsupported modules may degrade performance, cause errors, or prevent the operating system from starting.

  • Page 7: Package Contents

    TS-932PX User Guide Component TS-932PX Buttons • Power • Reset • USB One Touch Copy Dimensions Form factor Tower Dimensions (H x W x D) 182.7 x 224.6 x 224.1 mm (7.19 x 8.84 x 8.82 in) Net weight 3.39 kg (7.47 lbs)

  • Page 8: Front Panel

    TS-932PX User Guide Front Panel Component Component Status LED Power button LAN LED USB One Touch Copy button USB LED USB 3.2 Gen 1 One Touch Copy Type-A port Drive LEDs Rear Panel Component Component Reset button 10 Gigabit Ethernet SFP+ ports 2.5 Gigabit Ethernet LEDs...

  • Page 9: Drive Numbering

    TS-932PX User Guide Component Component 2.5 Gigabit Ethernet ports Power input 10 Gigabit Ethernet SFP+ LEDs Kensington security slot Drive Numbering Safety Information The following instructions help ensure personal safety and environmental safety. Read these instructions carefully before performing any operations.

  • Page 10: Installation Requirements

    TS-932PX User Guide System Battery • To avoid potential battery explosion, causing injury or damage to components, ensure that you replace the existing battery with a battery of the same type. • Dispose of used batteries properly according to local regulations or the instructions of the battery manufacturer.
  • Page 11 TS-932PX User Guide For details, see the following topics: • Installing 3.5-inch Hard Drives on 3.5-inch Trays • Installing 2.5-inch Hard Drives or Solid-State Drives on 3.5-inch Trays • Installing Solid-State Drives on Solid-State Drive Trays 3. Optional: Replace the memory modules.

  • Page 12: Installation And Configuration

    Hardware Installation This section provides information on installing drives, memory modules, and expansion cards. Drive Installation The TS-932PX is compatible with 3.5-inch hard drives, 2.5-inch hard drives, and 2.5-inch solid-state drives. Installing 3.5-inch Hard Drives on 3.5-inch Trays Warning • Installing a drive deletes all data on the drive.
  • Page 13 TS-932PX User Guide Note The preinstalled drive trays come unlocked. Important Ensure the drive tray keys are stored in a safe place. 3. Install a drive on the tray. a. Remove the fastening panels from the sides of the drive tray.
  • Page 14 TS-932PX User Guide d. Optional: Attach the screws. Note To transport the NAS with the HDDs installed, install the screws for better protection. 4. Load the tray into the bay. Installation and Configuration...
  • Page 15 TS-932PX User Guide a. Insert the tray into the bay. b. Push the handle. c. Lock the tray. 5. Power on the NAS. Installing 2.5-inch Hard Drives or Solid-State Drives on 3.5-inch Trays Warning • Observe electrostatic discharge (ESD) procedures to avoid damage to components.
  • Page 16 TS-932PX User Guide • Moving fan blades: Keep your hands and other body parts away from moving fan blades. • Other moving components: Keep your hands and other body parts away from other moving components. 1. Power off the NAS.
  • Page 17 TS-932PX User Guide b. Place the drive on the tray so that the holes on the bottom of the drive are aligned with the holes on the bottom of the tray. c. Attach the screws. 4. Load the tray into the bay.
  • Page 18 TS-932PX User Guide b. Push the handle. c. Lock the tray. 5. Power on the NAS. Installing Solid-State Drives on Solid-State Drive Trays Warning • Installing a drive deletes all data on the drive. • Observe electrostatic discharge (ESD) procedures to avoid damage to components.
  • Page 19 TS-932PX User Guide • Moving fan blades: Keep your hands and other body parts away from moving fan blades. • Other moving components: Keep your hands and other body parts away from other moving components. 1. Power off the NAS.
  • Page 20 TS-932PX User Guide 4. Load the tray into the bay. a. Insert the tray into the bay. b. Push the handle. c. Lock the tray. Installation and Configuration...

  • Page 21: Replacing Memory Modules

    TS-932PX User Guide 5. Power on the NAS. Replacing Memory Modules Warning • Observe electrostatic discharge (ESD) procedures to avoid damage to components. • Only qualified personnel should perform the following steps. Failure to follow instructions can result in serious injury or death.
  • Page 22 TS-932PX User Guide c. Repeat the process for the remaining trays. 5. Place the device on its left side. Installation and Configuration...
  • Page 23 TS-932PX User Guide 6. Optional: Remove an existing module. a. Push the retention clips outward simultaneously to release the module. b. Verify that the module has tilted upward and is completely released from the slot. Warning Attempting to remove a module that is not completely released may damage the module and the motherboard.
  • Page 24 TS-932PX User Guide Warning • Do not touch the internal components, particularly the metal connectors. • Do not bend the module. 7. Install a new module. a. Align the notch with the ridge in the slot. b. Insert the module into the slot.
  • Page 25 TS-932PX User Guide 8. Place the device in its normal upright position. 9. Return drive trays into their original bays. a. Slide the drive tray into the drive bay. b. Push in the handle. c. Repeat the process for the remaining trays.

  • Page 26: Expansion Unit Installation

    Expansion Unit Installation The device supports USB expansion units. For details, please see table below. You can purchase storage expansion accessories from QNAP or an authorized reseller. For details, go to https://shop.qnap.com/. For the list of compatible expansion units and the maximum number of applicable expansion units, go to http://www.qnap.com/go/compatibility-expansion.

  • Page 27: Qts Installation

    TS-932PX User Guide 2. Power on the expansion units. 3. Verify that the expansion units are recognized by the NAS. a. Log on to QTS as administrator. b. Go to Main Menu > Storage & Snapshots > Overview > System .

  • Page 28: Installing Qts Using Qfinder Pro

    3. Run Qfinder Pro on a computer that is connected to the same local area network. Note To download Qfinder Pro, go to https://www.qnap.com/utilities. 4. Locate the NAS in the list and then double-click the name or IP address. 5. Perform any of the following actions.

  • Page 29: Installing Qts Using The Cloud Key

    TS-932PX User Guide QNAP recommends connecting to an NTP server to ensure that the NAS follows the Coordinated Universal Time (UTC) standard. 10. Click Next. 11. Select Obtain an IP address automatically (DHCP). 12. Click Next. 13. Select the types of devices that you will use to access shared folders on the NAS.
  • Page 30 ASCII characters. 11. Click Next. 12. Specify the time zone, date, and time. QNAP recommends connecting to an NTP server to ensure that the NAS follows the Coordinated Universal Time (UTC) standard. 13. Click Next. 14. Select Obtain an IP address automatically (DHCP).

  • Page 31: Basic Operations

    TS-932PX User Guide 4. Basic Operations This chapter describes basic NAS operations. Power Button Operation User Action Result Power on Press the button once. The device powers on. Power off Press and hold the button for 1.5 The device powers off.

  • Page 32: Reset Button

    TS-932PX User Guide Reset Button Operation User Action Result Basic system reset Press and hold the button for 3 The following settings are reset to seconds. default: • System administrator password: The default password is the first MAC address in uppercase letters without special characters.

  • Page 33: Usb One Touch Copy Button

    TS-932PX User Guide USB One Touch Copy Button The USB One Touch Copy button allows you to copy data backups from a USB device to the NAS or from the NAS to a USB device. This feature supports incremental backups. The NAS only copies files that were modified or added after the last backup.
  • Page 34 TS-932PX User Guide Status Description System Status Flashes green and red • The drive is being formatted. alternately every 0.5 • The device is being initialized. seconds • The operating system is being updated. • RAID rebuilding is in progress.
  • Page 35 TS-932PX User Guide Status Description Drive Flashes red The data is being accessed and a read/write error occurs during the process. A drive read/write error occurred. Flashes green Data is being accessed. Green The drive is ready. No drive was detected.

  • Page 36: Audio Alert

    TS-932PX User Guide Audio Alert Duration Frequency Description Voice notifications • The NAS is starting up. • The NAS is shutting down. • The NAS is being reset (reset button). • The NAS has completed a firmware update. Note Voice notifications are currently only available in Chinese and English.
  • Page 37 TS-932PX User Guide Duration Frequency Description Long beep (1.5 seconds) 3 (every 5 minutes) • A power error occurred. • The system fan is not functioning. • The fan module has been removed. • The storage pool is about to reach full capacity.

  • Page 38: Troubleshooting

    TS-932PX User Guide 5. Troubleshooting This chapter describes basic troubleshooting information. Forcing Qfinder Pro or myQNAPcloud to Locate the NAS If Qfinder Pro or myQNAPcloud is unable to locate the NAS during QTS installation, the drives or data may be faulty.

  • Page 39: Recovering Unintentionally Removed Healthy Drives

    RAID 50 ≥ 6 One disk per subgroup fails. RAID 60 ≥ 8 Two disks per subgroup fail. Support and Other Resources QNAP provides the following resources: Resource Documentation https://docs.qnap.com Compatibility List https://www.qnap.com/compatibility/ NAS Migration Compatibility https://www.qnap.com/en/nas-migration Expansion Unit Compatibility http://www.qnap.com/go/compatibility-expansion...

  • Page 40: Glossary

    Provides various remote access services such as DDNS and myQNAPcloud Link QNAP ID User account that enables you to use myQNAPcloud remote access and other QNAP services Qfinder Pro QNAP utility that lets you locate and access QNAP NAS devices in your local area network QNAP NAS operating system Glossary...

  • Page 41: Notices

    No license, express or implied, by estoppels or otherwise, to any intellectual property rights is granted by this document. Except as provided in QNAP's terms and conditions of sale for such products, QNAP assumes no liability whatsoever, and QNAP disclaims any express or implied warranty, relating to sale and/or use of QNAP products including liability or warranties relating to fitness for a particular purpose, merchantability, or infringement of any patent, copyright or other intellectual property right.
  • Page 42 TS-932PX User Guide Free Software Foundation, use the GNU General Public License for most of our software; it applies also to any other work released this way by its authors. You can apply it to your programs, too. When we speak of free software, we are referring to freedom, not price. Our General Public Licenses are...
  • Page 43 TS-932PX User Guide tells the user that there is no warranty for the work (except to the extent that warranties are provided), that licensees may convey the work under this License, and how to view a copy of this License. If the interface presents a list of user commands or options, such as a menu, a prominent item in the list meets this criterion.
  • Page 44 TS-932PX User Guide You may convey verbatim copies of the Program's source code as you receive it, in any medium, provided that you conspicuously and appropriately publish on each copy an appropriate copyright notice; keep intact all notices stating that this License and any non-permissive terms added in accord with section 7 apply to the code;...
  • Page 45 TS-932PX User Guide the object code. If the place to copy the object code is a network server, the Corresponding Source may be on a different server (operated by you or a third party) that supports equivalent copying facilities, provided you maintain clear directions next to the object code saying where to find the Corresponding Source.
  • Page 46 TS-932PX User Guide a. Disclaiming warranty or limiting liability differently from the terms of sections 15 and 16 of this License; or b. Requiring preservation of specified reasonable legal notices or author attributions in that material or in the Appropriate Legal Notices displayed by works containing it; or c.
  • Page 47 TS-932PX User Guide An “entity transaction” is a transaction transferring control of an organization, or substantially all assets of one, or subdividing an organization, or merging organizations. If propagation of a covered work results from an entity transaction, each party to that transaction who receives a copy of the work also...
  • Page 48 TS-932PX User Guide If conditions are imposed on you (whether by court order, agreement or otherwise) that contradict the conditions of this License, they do not excuse you from the conditions of this License. If you cannot convey a covered work so as to satisfy simultaneously your obligations under this License and any other pertinent obligations, then as a consequence you may not convey it at all.

  • Page 49: Fcc Notice

    • Consult the dealer or an experienced radio/television technician for help. Important Any modifications made to this device that are not approved by QNAP Systems, Inc. may void the authority granted to the user by the FCC to operate this equipment.

  • Page 50: Sj/T 11364-2006

    TS-932PX User Guide SJ/T 11364-2006 本产品符合中国 RoHS 标准。以下表格标示此产品中某有毒物质的含量符合中国 RoHS 标准规定的限量要求。 本产品上会附有”环境友好使用期限”的标签，此期限是估算这些物质”不会有泄漏或突变”的年限。本产品 可能包含有较短的环境友好使用期限的可替换元件，像是电池或灯管，这些元件将会单独标示出来。 部件名称 有毒有害物质或元素 铅 汞 镉 六价铬 多溴联苯 多溴二苯醚 (Pb) (Hg) (Cd) (CR(VI)) (PBB) (PBDE) 壳体 显示 印刷电路板 金属螺帽 电缆组装 风扇组装 电力供应组装 0 电池 O: 表示该有毒有害物质在该部件所有物质材料中的含量均在 SJ/T11363-2006 标准规定的限量要求以下。 X: 表示该有毒有害物质至少在该部件的某一均质材料中的含量超出 SJ/T11363-2006 标准规定的限量要求。...

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