QNAP TS-216G User Manual
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QNAP TS-216G User Manual

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TS-216G
User Guide
Document Version: 2
31/01/2024

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Summary of Contents for QNAP TS-216G

  • Page 1 TS-216G User Guide Document Version: 2 31/01/2024...

  • Page 2: Table Of Contents

    TS-216G User Guide Contents 1. Important Information Safety information..............................3 2. Product Overview About the TS-216G..............................5 Hardware specifications............................5 Package contents...............................7 Components................................7 Front panel................................8 Rear panel................................8 Drive numbering..............................9 Installation requirements............................9 Setting up the NAS..............................10 3. Installation and Configuration Hardware installation..............................
  • Page 3 QTS.....................................42 8. Notices Limited warranty..............................43 Disclaimer................................. 43 Copyright and trademarks............................43 GNU General Public License........................... 44 CE notice................................... 51 UKCA notice................................51 FCC notice................................. 51 VCCI notice................................52 BSMI notice................................52 SJ/T 11364-2006................................53...

  • Page 4: Important Information

    Please keep the original packaging and packaging materials. If you want to return the product or send it for repairs, please use the original packaging to avoid damage. QNAP reserves the right not to provide a refund or warranty service for products that are damaged due to improper packaging.
  • Page 5 TS-216G User Guide • To avoid potential battery explosion, causing injury or damage to components, ensure that you replace the existing battery with a battery of the same type. • Dispose of used batteries properly according to local regulations or the instructions of the battery manufacturer.

  • Page 6: Product Overview

    This chapter provides basic information about your QNAP device. About the TS-216G The TS-216G is a user-friendly NAS designed for home and office environments. Equipped with ample storage space and file backup and sharing, the NAS is powered by an ARM 4-core Cortex-A55 2.0 GHz processor and 4 GB RAM.
  • Page 7 TS-216G User Guide Component TS-216G Gigabit network interface 1 x GbE RJ45 Note The Gigabit Ethernet port supports the following network connectivity speeds: 1 GbE, 100 Mb, and 10 2.5 Gigabit network interface 1 x 2.5 GbE RJ45 Note The 2.5 Gigabit Ethernet port supports the following network connectivity speeds: 2.5 GbE, 1 GbE, 100 Mb,...

  • Page 8: Package Contents

    TS-216G User Guide Component TS-216G System battery CR2032 lithium battery (3V, 225 mAh) Warning • This battery is a button battery. If swallowed, a lithium button battery can cause severe or fatal injuries within 2 hours. Keep batteries out of reach of children.

  • Page 9: Front Panel

    TS-216G User Guide Front panel Component Component Status LED Drive 2 LED LAN LED Power button USB LED USB One Touch Copy button Drive 1 LED USB 3.2 Gen 1 One Touch Copy Type-A port Rear panel Component Component Reset button...

  • Page 10: Drive Numbering

    TS-216G User Guide Component Component 2.5 Gigabit Ethernet LEDs USB 2.0 Type-A ports 2.5 Gigabit Ethernet port (RJ45) Power input Gigabit Ethernet LEDs Kensington security slot Drive numbering Installation requirements Category Item Environment • Room temperature: 0˚C to 40˚C (32˚F to 104˚F) •...

  • Page 11: Setting Up The Nas

    TS-216G User Guide Setting up the NAS Important Read all safety requirements and information carefully before setting up the NAS or installing NAS components. 1. Place your NAS device in an environment that meets the requirements. For details, see Installation requirements.

  • Page 12: Installation And Configuration

    Hardware installation This section provides information on installing drives and connecting USB expansion units. Drive installation The TS-216G is compatible with 3.5-inch SATA hard drives and 2.5-inch SATA solid-state drives. Installing 2.5-inch drives Warning • Installing a drive deletes all data on the drive.
  • Page 13 TS-216G User Guide Note The preinstalled drive trays come unlocked. b. Pull the handle to release the tray. c. Pull the tray out. 3. Install a drive on the tray. a. Remove the right fastening panel from the drive tray.
  • Page 14 TS-216G User Guide b. Place the drive on the tray so that the holes on the sides of the drive are aligned with the holes on the sides of the tray. c. Attach the screws. 4. Load the tray into the bay.
  • Page 15 TS-216G User Guide b. Push the handle. c. Lock the tray. 5. Power on the NAS. Installing 3.5-inch drives Warning • Installing a drive deletes all data on the drive. • Observe electrostatic discharge (ESD) procedures to avoid damage to components.
  • Page 16 TS-216G User Guide • Moving fan blades: Keep your hands and other body parts away from moving fan blades. • Other moving components: Keep your hands and other body parts away from other moving components. 1. Power off the NAS.
  • Page 17 TS-216G User Guide 3. Install a drive on the tray. a. Remove the fastening panels from the sides of the drive tray. b. Place the drive on the tray so that the holes on the sides of the drive are aligned with the holes on the sides of the tray.
  • Page 18 TS-216G User Guide d. Attach the screws to further secure the drive. 4. Load the tray into the bay. a. Insert the tray into the bay. b. Push the handle. Installation and Configuration...

  • Page 19: Connecting Usb Expansion Units

    5. Power on the NAS. Connecting USB expansion units Note • To connect a USB expansion unit to the TS-216G, a USB Type-A to USB Type-C cable is required. • You can purchase storage expansion accessories from QNAP or an authorized reseller.
  • Page 20 TS-216G User Guide • For the list of compatible expansion units and the maximum number of applicable expansion units, go to https://www.qnap.com/go/compatibility-expansion. Expansion Unit Model Description Required Accessories TR-002 • Uses a USB 3.2 Gen 2 Type-C USB 3.2 Gen 2 Type-A to Type-C cable interface •...

  • Page 21: Qts Installation

    Initializing QTS using Qfinder Pro You can initialize QTS using Qfinder Pro, which is a utility designed to help you locate and manage QNAP devices on your network. Warning Initializing QTS deletes all data on the drives. Back up your data before proceeding.
  • Page 22 TS-216G User Guide The QNAP Warranty Service page opens in the default web browser. 5. Click Check warranty. The QNAP Warranty Service window opens in a new web page. Important You can check your device warranty policy or purchase an extended warranty plan at...
  • Page 23 The Set the date and time screen appears. 17. Specify the time zone, date, and time using any of the following methods: QNAP recommends connecting to an NTP server to ensure that the NAS follows the Coordinated Universal Time (UTC) standard.

  • Page 24: Initializing Qts Using The Cloud Installation Website

    QTS is initialized. Initializing QTS using the cloud installation website You can initialize QTS on the cloud installation website, which is designed to help you set up QNAP devices. Warning Initializing QTS deletes all data on the drives. Back up your data before proceeding.
  • Page 25 • Or scan the QR code on the NAS using a mobile device. The web page lists all the uninitialized QNAP NAS devices on the local network. 4. Find your NAS from the list and then click Initialize. If your NAS is connected to the Internet, you can also go to https://install.qnap.com/set...
  • Page 26 The Set the date and time screen appears. 20. Specify the time zone, date, and time using any of the following methods: QNAP recommends connecting to an NTP server to ensure that the NAS follows the Coordinated Universal Time (UTC) standard.
  • Page 27 TS-216G User Guide Methods User Actions Synchronize with computer or mobile device time Select Same as the computer/device time The NAS synchronizes with the date and time of the computer or mobile device used to complete the initialization. Enter manually a.
  • Page 28 TS-216G User Guide 27. Click Initialize. Important The initialization may take several minutes to complete. Do not power off the device during the process. QTS is initialized. Installation and Configuration...

  • Page 29: Basic Operations

    Important • The default "admin" account is automatically enabled after the system reset. • To protect your device from brute force attacks, QNAP recommends disabling the default "admin" account after a system reset. To disable the account, change the default admin password, log out of QTS, and then log in to QTS with another admin account.

  • Page 30: Usb One Touch Copy Button

    NAS. USB One Touch Copy button The USB One Touch Copy button allows you to copy data backups from a USB device to the QNAP device or from the QNAP device to a USB device.
  • Page 31 TS-216G User Guide System Status LED Status Description Flashes green and red • A drive is being formatted. alternately every 0.5 • The device is being initialized. seconds • The operating system is being updated. • RAID rebuilding is in progress.
  • Page 32 TS-216G User Guide Status Description A drive read/write error occurred. Flashes red 5 times per The drive is being located in the operating system. second No drive was detected. Drive Activity LED Status Description Green The drive is ready. Flashes green The drive is being accessed.

  • Page 33: Audio Alert

    TS-216G User Guide Gigabit Ethernet Activity LED Status Description Green A network connection has been established. Flashes green The device is being accessed from the network. There is no network connection. USB One Touch Copy LED Status Description Flashes blue every 0.5 •...
  • Page 34 TS-216G User Guide Duration Frequency Description Long beep (1.5 seconds) 3 (every 5 minutes) • A system fan is not functioning. • A fan module has been removed. • A disk volume is about to reach its full capacity. • A disk volume has reached its full capacity.

  • Page 35: Nas Migration

    NAS migration requirements You can only migrate drives to specific NAS models, depending on your source NAS. For the list of NAS models compatible with direct NAS migration, see https://www.qnap.com/go/nas-migration. Your device must meet the following requirements: • QTS NAS supports several types of NAS migration: •...

  • Page 36: Migrating A Nas

    1. Power off the source NAS and the destination NAS. 2. Remove the drives. Important QNAP recommends following the source NAS drive order when installing the drives. Take note of the drive tray order when removing the drives. a. Remove the drives from the source NAS.

  • Page 37: Migrating Nas Data Using Hbs 3

    TS-216G User Guide b. Remove the drive trays from the destination NAS. 3. Install the drives. a. Install source NAS drives onto the destination NAS drive trays. b. Insert the drive trays into the destination NAS. 4. Power on the destination NAS.

  • Page 38: Creating A One-Way Sync Job

    TS-216G User Guide Setting Description Password Specify a password that contains 1 to 16 characters from any of the following groups: • Letters: A to Z, a to z • Numbers: 0 to 9 • Special characters: . - _ ~ ! @ # $ % ^ & ( ) { } •...

  • Page 39: Importing Local Users Or Group Settings To The Destination Nas

    TS-216G User Guide 10. Select the paired folders. Important • All subfolders and files in the selected folder are selected. • You can only sync up to 16 paired folders per job. a. Under the source, click A dialog box opens.
  • Page 40 TS-216G User Guide d. Select Export user and user group settings. e. Click Next. The NAS user and user group settings are exported as a file and downloaded onto your computer. 3. Import user settings on the source NAS to the destination NAS.

  • Page 41: Troubleshooting

    TS-216G User Guide 6. Troubleshooting This chapter describes basic troubleshooting information. Forcing Qfinder Pro or myQNAPcloud to locate the NAS If Qfinder Pro or myQNAPcloud is unable to locate the NAS during QTS installation, the drives or data may be faulty.

  • Page 42: Support And Other Resources

    Number of Disks Disk Failure Tolerance Support Single ≥ 2 JBOD ≥ 2 RAID 0 RAID 1 Support and other resources QNAP provides the following resources: Resource Documentation https://download.qnap.com Compatibility List https://www.qnap.com/compatibility NAS Migration Compatibility https://www.qnap.com/go/nas-migration Expansion Unit Compatibility https://www.qnap.com/go/compatibility-expansion Service Portal https://service.qnap.com...

  • Page 43: Glossary

    Provides various remote access services such as DDNS and myQNAPcloud Link myQNAPcloud Link Enables you to access QNAP devices over the internet without configuring complex port forwarding settings Qfinder Pro QNAP utility that lets you locate and access QNAP devices in your local area network...

  • Page 44: Notices

    No license, express or implied, by estoppels or otherwise, to any intellectual property rights is granted by this document. Except as provided in QNAP's terms and conditions of sale for such products, QNAP assumes no liability whatsoever, and QNAP disclaims any express or implied warranty, relating to sale and/or use of QNAP products including liability or warranties relating to fitness for a particular purpose, merchantability, or infringement of any patent, copyright or other intellectual property right.

  • Page 45: Gnu General Public License

    TS-216G User Guide Other company names and products mentioned herein are trademarks or registered trademarks of their respective holders. GNU General Public License Version 3, 29 June 2007 Everyone is permitted to copy and distribute verbatim copies of this license document, but changing it is not allowed.
  • Page 46 TS-216G User Guide “Copyright” also means copyright-like laws that apply to other kinds of works, such as semiconductor masks. “The Program” refers to any copyrightable work licensed under this License. Each licensee is addressed as “you”. “Licensees” and “recipients” may be individuals or organizations.
  • Page 47 TS-216G User Guide for which you do not control copyright. Those thus making or running the covered works for you must do so exclusively on your behalf, under your direction and control, on terms that prohibit them from making any copies of your copyrighted material outside their relationship with you.
  • Page 48 TS-216G User Guide a. Convey the object code in, or embodied in, a physical product (including a physical distribution medium), accompanied by the Corresponding Source fixed on a durable physical medium customarily used for software interchange. b. Convey the object code in, or embodied in, a physical product (including a physical distribution...
  • Page 49 TS-216G User Guide Corresponding Source conveyed, and Installation Information provided, in accord with this section must be in a format that is publicly documented (and with an implementation available to the public in source code form), and must require no special password or key for unpacking, reading or copying.
  • Page 50 TS-216G User Guide your license, and (b) permanently, if the copyright holder fails to notify you of the violation by some reasonable means prior to 60 days after the cessation. Moreover, your license from a particular copyright holder is reinstated permanently if the copyright...
  • Page 51 TS-216G User Guide have actual knowledge that, but for the patent license, your conveying the covered work in a country, or your recipient's use of the covered work in a country, would infringe one or more identifiable patents in that country that you have reason to believe are valid.

  • Page 52: Ce Notice

    TS-216G User Guide PROVIDE THE PROGRAM “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE PROGRAM IS WITH YOU.

  • Page 53: Vcci Notice

    • Consult the dealer or an experienced radio/television technician for help. Important Any modifications made to this device that are not approved by QNAP Systems, Inc. may void the authority granted to the user by the FCC to operate this equipment.

  • Page 54: Sj/T 11364-2006

    TS-216G User Guide SJ/T 11364-2006 本产品符合中国 RoHS 标准。以下表格标示此产品中某有毒物质的含量符合中国 RoHS 标准规定的限量要求。 本产品上会附有”环境友好使用期限”的标签，此期限是估算这些物质”不会有泄漏或突变”的年限。本产品可能 包含有较短的环境友好使用期限的可替换元件，像是电池或灯管，这些元件将会单独标示出来。 部件名称 有毒有害物质或元素 铅 汞 镉 六价铬 多溴联苯 多溴二苯醚 (Pb) (Hg) (Cd) (CR(VI)) (PBB) (PBDE) 壳体 显示 印刷电路板 金属螺帽 电缆组装 风扇组装 电力供应组装 0 电池 O: 表示该有毒有害物质在该部件所有物质材料中的含量均在 SJ/T11363-2006 标准规定的限量要求以下。 X: 表示该有毒有害物质至少在该部件的某一均质材料中的含量超出 SJ/T11363-2006 标准规定的限量要求。...

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