TS-x73U User Guide Contents 1. Preface About This Guide............................3 Audience...............................3 Document Conventions..........................3 2. Product Overview About the TS-x73U............................4 Hardware Specifications..........................4 Package Contents............................7 Components..............................7 Front Panel............................... 7 Rear Panel..............................8 System Board............................10 Front Drive Numbering........................... 10 Installation Requirements..........................11 Setting Up the NAS.............................12 3.
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Limited Warranty............................51 Disclaimer..............................51 GNU Public License............................51 FCC Notice..............................59 CE Notice..............................59 SJ/T 11364-2006............................59...
TS-x73U User Guide 1. Preface About This Guide This guide provides information on the QNAP TS-x73U NAS and step-by-step instructions on installing the hardware. It also provides instructions on basic operations and troubleshooting information. Audience This document is intended for consumers and storage administrators. This guide assumes that the user has a basic understanding of storage and backup concepts.
AES-NI encryption acceleration. Hardware Specifications Important Modifying the hardware or software of your QNAP product invalidates the warranty. QNAP is not responsible for any damage or data loss caused by unauthorized modifications and installation of unsupported third-party applications.
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• 16 GB RAM: 2 x 8 GB UDIMM DDR4 • 64 GB RAM: 4 x 16 GB UDIMM DDR4 Use only non-error-correcting code (ECC) QNAP memory modules to maintain system performance and stability. For NAS devices with more than one memory slot, use non-ECC QNAP modules with identical specifications.
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TS-x73U User Guide Component TS-873U TS-1273U TS-1673U TS-873U-RP TS-1273U-RP TS-1673U-RP 10 gigabit Ethernet 2 x SFP+ ports Gigabit Ethernet 4 x RJ45 ports External I/O Ports & Expansion Slots PCIe slots 1 x PCIe 3.0 x4 Note A dual-port 10 GbE SFP+ network expansion card is pre-installed on the PCIe slot.
TS-x73U User Guide Note Model specifications are subject to change without prior notice. To see the latest specifications, go to https://www.qnap.com. Package Contents Item Quantity TS-x73U NAS Power cords • TS-873U, TS-1273U, TS-1673U: 1 • TS-873U-RP, TS-1273U-RP, TS-1673U-RP: 2 Ethernet cables 2 x gigabit network cables Screws for 3.5-inch drives...
TS-x73U User Guide TS-1673U, TS-1673U-RP Component Component Power button Expansion unit LED Status LED Drive status LED Gigabit Ethernet LED Rear Panel TS-873U, TS-1273U, TS-1673U Component Component Gigabit Ethernet port 3 USB 2.0 ports Product Overview...
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TS-x73U User Guide Component Component Gigabit port 1 Gigabit port 2 10 Gigabit Ethernet port 1 Gigabit port 4 Power port USB 3.0 ports 10 Gigabit Ethernet port 2 Reset button Maintenance port TS-873U-RP, TS-1273U-RP, TS-1673U-RP Component Component Gigabit port 3 Maintenance port Gigabit port 1 USB 2.0 ports...
TS-x73U User Guide Category Item Hardware and peripherals • Storage drives For details on compatible drives, go to https://www.qnap.com/ compatibility/. • Network cable Tools • Phillips #1 or #2 screwdriver • Anti-static wrist strap Setting Up the NAS 1. Place your NAS device in an environment that meets the requirements.
TS-x73U User Guide 3. Installation and Configuration This chapter provides specific hardware and firmware installation and configuration steps. Hardware Installation This section provides information on installing drives, memory modules, and expansion cards. Installing Drives The TS-x73U is compatible with 3.5-inch and 2.5-inch hard drives, and 2.5-inch and M.2 solid state drives. All drive bays support SSD cache acceleration.
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TS-x73U User Guide 2. Slide the lock to the left. 3. Push the gray button to release the handle. 4. Pull the tray out. 3. Install a drive on the drive tray. • TS-873U, TS-873U-RP, TS-1273U, TS-1273U-RP 1. Place the drive on the tray so that the holes on the bottom of the drive are aligned with the holes on the bottom of the tray.
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TS-x73U User Guide • TS-1673U, TS-1673U-RP 1. Place the drive on the tray so that the holes on the side of the drive are aligned with the holes on the side of the tray. 2. Attach the screws. Installation and Configuration...
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TS-x73U User Guide 4. Load the drive tray into the drive bay. • TS-873U, TS-873U-RP, TS-1273U, TS-1273U-RP 1. Insert the tray into the bay. 2. Push the handle. Installation and Configuration...
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TS-x73U User Guide • TS-1673U, TS-1673U-RP 1. Insert the tray into the bay. 2. Push the handle. 3. Slide the lock to the right. 5. Power on the NAS. Installing 2.5-inch Hard Drives or Solid State Drives on 3.5-inch Trays Warning •...
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TS-x73U User Guide • TS-1673U, TS-1673U-RP 1. Locate the lock. 2. Slide the lock to the left. 3. Push the gray button to release the handle. 4. Pull the tray out. Installation and Configuration...
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TS-x73U User Guide 3. Install a drive on the drive tray. • TS-873U, TS-873U-RP, TS-1273U, TS-1273U-RP 1. Place the drive on the tray so that the holes on the bottom of the drive are aligned with the holes on the bottom of the tray. 2.
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TS-x73U User Guide • TS-1673U, TS-1673U-RP 1. Place the drive on the tray so that the holes on the bottom of the drive are aligned with the holes on the bottom of the tray. 2. Attach the screws. Installation and Configuration...
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TS-x73U User Guide 4. Load the drive tray into the drive bay. • TS-873U, TS-873U-RP, TS-1273U, TS-1273U-RP 1. Insert the tray into the bay. 2. Push the handle. Installation and Configuration...
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• Observe electrostatic discharge (ESD) procedures to avoid damage to components. Note QNAP recommends installing heatsinks on the M.2 SSD controllers to enhance cooling efficiency and to ensure consistent performance. 1. Power off the NAS.
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TS-x73U User Guide b. Slide the cover away from the NAS using the handle. c. Lift the cover. 5. Install a heatsink on the M.2 SSD controller. a. Locate the controller on the M.2 SSD. The controller location varies depending on the model and manufacturer of the M.2 SSD. For details, refer to the documentation or contact the manufacturer.
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TS-x73U User Guide c. Install the heatsink on the controller. 6. Insert a riser screw for a 2260 M.2 SSD. 7. Install the M.2 SSD. a. Insert the M.2 SSD into the slot. Installation and Configuration...
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TS-x73U User Guide b. Attach the flat head screw to the riser screw. 8. Attach the top cover. a. Place the cover on the NAS. Installation and Configuration...
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TS-x73U User Guide b. Slide the cover toward the NAS. c. Tighten the screws. Installation and Configuration...
PCIe expansion card. QNAP-branded expansion cards purchased from the company website are shipped with the brackets necessary to fit all QNAP NAS models. The TS-873U, TS-873U-RP, TS-1273U, and TS-1273U-RP use low- profile brackets, while the TS-1673U and TS-1673U-RP use full-height brackets.
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TS-x73U User Guide 3. Disconnect the power cord from the electrical outlet. 4. Disconnect all cables and external attachments. 5. Remove the top cover. a. Loosen the screws on the back of the cover. b. Slide the cover away from the NAS using the handle c.
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7. Optional: Attach the QNAP bracket to the expansion card. a. Remove all screws of the existing bracket. b. Carefully pull the bracket away from the card. c. Attach the QNAP bracket to the card using the same screws. Installation and Configuration...
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TS-x73U User Guide TS-1673U, TS-1673U-RP TS-873U, TS-873U-RP, TS-1273U, TS-1273U-RP d. Verify that the bracket does not move. 8. Install the expansion card. a. Hold the expansion card by the edges. b. Insert the card into the slot. c. Attach the screw. Installation and Configuration...
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TS-x73U User Guide 9. Attach the top cover. a. Place the cover on the NAS. b. Slide the cover toward the NAS. Installation and Configuration...
TS-x73U User Guide c. Tighten the screws. 10. Connect all cables and external attachments. 11. Connect the power cord to the electrical outlet. 12. Power on the NAS. Expansion Units The TS-x73U supports both SAS and USB expansion units. Installation and Configuration...
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To use SAS expansion units, you must install an SAS-12G2E storage expansion card on the NAS and then connect the expansion units using mini-SAS SFF-8644 cables. You can purchase storage expansion accessories from QNAP or an authorized reseller. For details, go to https://shop.qnap.com/.
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TS-x73U User Guide 2. Connect the expansion units to the NAS with mini-SAS SFF-8644 cables using the following topology. 3. Power on the expansion units. 4. Verify that the expansion units are recognized by the NAS. a. Log on to QTS as administrator. b.
The NAS has four memory slots. You can increase the memory capacity of the NAS by upgrading the memory modules. When using multiple modules, use only QNAP modules of the same type and capacity to maintain system performance and stability. You can purchase QNAP memory modules from authorized resellers.
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TS-x73U User Guide 2. Disconnect the power cord from the electrical outlet. 3. Disconnect all cables and external attachments. 4. Remove the top cover. a. Loosen the screws on the back of the cover. b. Slide the cover away from the NAS using the handle. c.
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TS-x73U User Guide 6. Install a new memory module. a. Align the notch with the ridge in the slot. b. Insert the module into the slot and then carefully press down on the module. c. Push the retention clips inward to lock the module into place. 7.
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TS-x73U User Guide b. Slide the cover toward the NAS. c. Tighten the screws. Installation and Configuration...
TS-x73U User Guide 8. Connect all cables and external attachments. 9. Connect the power cord to the electrical outlet. 10. Power on the NAS. 11. Verify that the module is recognized by the NAS. a. Log on to QTS as administrator. b.
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TS-x73U User Guide 3. Insert the new PSU. 4. Connect the power cord to the PSU and the electrical outlet. 5. Power on the NAS. 6. Optional: Enable alerts for PSU failures. a. Log on to QTS as administrator. b. Go to Control Panel > System > Hardware > General . c.
Rail kits are not included with the NAS and must be purchased separately. For details, contact an authorized reseller or go to http://shop.qnap.com. You can find installation information in the rail kit package. QTS Installation The TS-x73U supports the QNAP QTS operating system. You can install QTS using any of the following methods. Method Description...
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ASCII characters. 7. Click Next. 8. Specify the time zone, date, and time. QNAP recommends connecting to an NTP server to ensure that the NAS follows the Coordinated Universal Time (UTC) standard. 9. Click Next. 10. Select Obtain an IP address automatically (DHCP).
1. Power on the NAS. 2. Connect the NAS to the internet. 3. Go to the QNAP Cloud Installation page using one of the following methods: • On your computer, go to http://install.qnap.com/. • Scan the QR code on the NAS using a mobile device.
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ASCII characters. 11. Click Next. 12. Specify the time zone, date, and time. QNAP recommends connecting to an NTP server to ensure that the NAS follows the Coordinated Universal Time (UTC) standard. 13. Click Next. 14. Select Obtain an IP address automatically (DHCP).
TS-x73U User Guide 4. Basic Operations This chapter describes basic NAS operations. Power Button Operation User Action Result Power on Press the button once. The NAS powers on. Power off Press and hold the button for 1.5 The NAS powers off. seconds.
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TS-x73U User Guide Status Description System Status Flashes green and red • The drive is being formatted. alternately every 0.5 • The NAS is being initialized. seconds • The operating system is being updated. • RAID rebuilding is in progress. •...
TS-x73U User Guide Beep Alarm Duration Frequency Description Short beep (0.5 seconds) 1 • The NAS is starting up. • The NAS is shutting down (software shutdown). • The user pressed the Reset button. • The operating system was updated. The user tried to copy the NAS data to the external storage device from the front USB port, but the data cannot be copied.
TS-x73U User Guide 5. Troubleshooting This chapter describes basic troubleshooting information. Forcing Qfinder Pro or myQNAPcloud to Locate the NAS If Qfinder Pro or myQNAPcloud is unable to locate the NAS during QTS installation, the drives or data may be faulty. 1.
RAID Recovery Support Maximum Number of Removed Drives Single JBOD RAID 0 RAID 1 RAID 5 RAID 6 RAID 10 Support and Other Resources QNAP provides the following resources: Resource Documentation http://docs.qnap.com Helpdesk http://helpdesk.qnap.com Downloads http://download.qnap.com Community Forum http://forum.qnap.com Troubleshooting...
Provides various remote access services such as DDNS and CloudLink myQNAPcloud ID Email address that was used to register for a myQNAPcloud account Qfinder Pro Enables you to locate and access the QNAP NAS devices in your local area network QNAP NAS operating system Glossary...
No license, express or implied, by estoppels or otherwise, to any intellectual property rights is granted by this document. Except as provided in QNAP's terms and conditions of sale for such products, QNAP assumes no liability whatsoever, and QNAP disclaims any express or implied warranty, relating to sale and/or use of QNAP products including liability or warranties relating to fitness for a particular purpose, merchantability, or infringement of any patent, copyright or other intellectual property right.
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TS-x73U User Guide Free Software Foundation, use the GNU General Public License for most of our software; it applies also to any other work released this way by its authors. You can apply it to your programs, too. When we speak of free software, we are referring to freedom, not price. Our General Public Licenses are designed to make sure that you have the freedom to distribute copies of free software (and charge for them if you wish), that you receive source code or can get it if you want it, that you can change the software or use pieces of it in new free programs, and that you know you can do these things.
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TS-x73U User Guide tells the user that there is no warranty for the work (except to the extent that warranties are provided), that licensees may convey the work under this License, and how to view a copy of this License. If the interface presents a list of user commands or options, such as a menu, a prominent item in the list meets this criterion.
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TS-x73U User Guide You may convey verbatim copies of the Program's source code as you receive it, in any medium, provided that you conspicuously and appropriately publish on each copy an appropriate copyright notice; keep intact all notices stating that this License and any non-permissive terms added in accord with section 7 apply to the code;...
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TS-x73U User Guide the object code. If the place to copy the object code is a network server, the Corresponding Source may be on a different server (operated by you or a third party) that supports equivalent copying facilities, provided you maintain clear directions next to the object code saying where to find the Corresponding Source.
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TS-x73U User Guide a. Disclaiming warranty or limiting liability differently from the terms of sections 15 and 16 of this License; or b. Requiring preservation of specified reasonable legal notices or author attributions in that material or in the Appropriate Legal Notices displayed by works containing it; or c.
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TS-x73U User Guide An “entity transaction” is a transaction transferring control of an organization, or substantially all assets of one, or subdividing an organization, or merging organizations. If propagation of a covered work results from an entity transaction, each party to that transaction who receives a copy of the work also receives whatever licenses to the work the party's predecessor in interest had or could give under the previous paragraph, plus a right to possession of the Corresponding Source of the work from the predecessor in interest, if the predecessor has it or can get it with reasonable efforts.
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TS-x73U User Guide If conditions are imposed on you (whether by court order, agreement or otherwise) that contradict the conditions of this License, they do not excuse you from the conditions of this License. If you cannot convey a covered work so as to satisfy simultaneously your obligations under this License and any other pertinent obligations, then as a consequence you may not convey it at all.
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Important Any modifications made to this device that are not approved by QNAP Systems, Inc. may void the authority granted to the user by the FCC to operate this equipment. CE Notice This QNAP NAS complies with CE Compliance Class A.