HP Compaq Presario,Presario 1700 Reference Manual page 96

Symptom
Cannot send or
Telephone connections are not
receive faxes. connected properly.
Fax modem line is not connected
properly.
Fax software is not active.
Fax starts to send
Line fails to connect.
but quits before the
transmission is
Call waiting enabled on line.
complete.
Connection has Third-party fax software is
failed. conflicting with another program.
Ten-digit phone number is not
properly entered or number
being dialed is not a fax number.
Internet PC is turned off or third-
party program is closed.
Symptom
Game crashes Minimum hardware or software
frequently.
requirements set by
manufacturer have not been met.
Game was not set up properly
when installed.
Fax Modem
Problem
Reconnect the fax modem, verifying the
following connections: Telephone Line
to Telephone (for external phone sets)
and Telephone Line to Wall Jack (from
Internet PC to wall outlet).
Reconnect the fax modem, verifying the
wall jack connection. Refer to the Compaq
Hardware and Software Setup poster.
Start your fax modem software.
Redial the fax number to send fax
again.
Refer to third-party software for
instructions on how to disable call
waiting, or contact your local telephone
company.
Close all programs, except the fax
software, and redial the fax number.
Verify whether mandatory area code is
included in number being dialed or
correct fax number is being dialed.
Some third-party fax software can only
be used to receive faxes when the
program is open.
Games
Problem
Review the game packaging or call the
game's manufacturer to verify the
minimum hardware and software
requirements.
Reinstall the program, noting any
settings and default selections that
pertain to your Internet PC, and restart
the game.
Troubleshooting Guide
Solution
Solution
11-9