HP Compaq Presario,Presario 1700 Reference Manual page 91

11-4
Troubleshooting Guide
Symptom
Internet PC is
Computer has entered a Low
beeping and the Low Battery stage.
Battery warning
appears or the
battery gauge is
below 10%.
Symptom
CD or DVD drive CD has been inserted improperly.
cannot read a disc or
takes too long to
start.
The DVD drive will take longer to
start because it must determine
the type of media being played
before it can start.
CD or DVD is dirty.
DVD performance is DVD playback requires large
poor when running
amounts of processing power;
other programs therefore, the system cannot
simultaneously. process other tasks
simultaneously at maximum
performance.
Cannot eject CD or Power is not on.
DVD.
Display is corrupted Copyright material at beginning
when playing some
of movie causes momentary
DVD movies. corruption.
Battery
Problem
If possible, immediately connect your
computer to AC power. If connecting to
AC power is not possible, you have the
following choices:
CD or DVD
Problem
Reinsert the CD with the label facing up
and verify the disc is securely snapped
down on the spindle.
Wait at least 30 seconds to let the DVD
drive determine the type of media being
played. If disc still does not start, refer
to the solution for related problems.
Clean CD or DVD with a CD cleaning kit
available in most computer stores.
To provide maximum performance,
close all other programs while playing
DVD media. It may also be necessary to
restart Windows to free all resources.
Manually eject the disc (see Using Your
CD or DVD in the Reference Guide) or
turn on your Internet PC.
Wait a few seconds for video corruption
to clear up. If it does not clear up, then
stop and restart the DVD movie.
Solution
Save your files, perform a normal
Windows shut down.
Initiate Hibernation by pressing the
power button.
Let the computer go into
Hibernation automatically (if
enabled).
Solution