Troubleshooting; For Technical Support - Euro-Pro Shark S3101CP Owner's Manual

OPERATING INSTRUCTIONS
Care and Maintenance
If you consistently use distilled water,
cleaning the water tank is unnecessary.
CAUTION: This appliance must be
unplugged from the electrical outlet
before performing any cleaning or
maintenance tasks on the unit.
Rinsing Out the Steam Mop
1. Let the appliance cool down
completely before cleaning or storing.
2. Empty all water from the water tank
after each use.
Water
• Use tap water for all your cleaning
needs.
• However, if you live in an area with
hard water, it is recommended that
you use distilled water
IMPORTANT:
Do NOT add cleaning
solutions, scented perfumes, oils or any
other chemicals to the water used in
this appliance, as this may damage it or
make it unsafe for use. Use distilled
water if the tap water in your area is
very hard.
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TROUBLE SHOOTING
PROBLEM POSSIBLE CAUSE
Power cord not firmly
1.
STEAM MOP
plugged into outlet.
WILL NOT
No power in wall outlet.
2.
OPERATE
Needs servicing.
3.
STEAM MOP
WILL NOT MAKE No water in water tank.
1.
STEAM
STEAM MOP
Micro-fiber cleaning pad is
1.
LEAVES WATER
too wet.
ON THE FLOOR
STEAM MOP
Steam mop left in one spot
1.
LEFT WHITE
too long.
SPOT ON
Hard water.
2.
FLOOR
To Order Replacement Micro-Fiber Pads
for Model S3101CP
Item # XT3101
Call: 1 (800)798-7398
Monday to Friday 8:30 A.M. - 5:00 P.M. Eastern Standard Time
Or visit our website: www.sharkclean.com

FOR TECHNICAL SUPPORT

for Model S3101CP
Call: 1 (800) 798-7398
Monday to Friday 8:30 A.M. - 5:00 P.M. Eastern Standard Time
POSSIBLE SOLUTION
Plug unit in firmly.
1.
Check fuse or breaker.
2.
Replace fuse/reset
breaker.
Call 1 (800) 798-7398.
3.
Add water to the water
1.
tank following instructions.
Unplug unit from power
1.
outlet and change the
micro-fiber cleaning pad.
Never leave the steam
1.
mop on the floor with a
damp or wet cleaning pad
still attached when not in
use.
Use distilled water.
2.
8