LG F6V910WTSA Owner's Manual page 64

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TROUBLESHOOTING
64
Symptoms
Door does not
open.
Appliance is not
filling properly.
Appliance does
not drain water.
Detergent is not
dispensed
completely or not
dispensed at all.
Cycle time is
longer than usual.
Possible Cause & Solution
The door cannot be opened for safety reasons once the
appliance starts.
• This is normal. You can safely open the door after
off.
Inlet filter clogged.
• Make sure the inlet filters on the fill valves are not clogged.
Inlet hoses may be kinked.
• Check that inlet hoses are not kinked or clogged.
Insufficient water supply.
• Make sure that both hot and cold water taps are turned on
all the way.
Hot and cold supply hoses are reversed.
• Check supply hose connections.
Kinked drain hose.
• Ensure that the drain hose is not kinked.
Drain located higher than 1.2 m above the floor.
• Make sure that the drain hose is no higher than 1.2 m above
the bottom of the appliance.
Too much detergent is used.
• Follow the guidelines provided by the detergent
manufacturer.
Drain Pump Filter may be blocked.
• Clean the Drain filter.
The load is too small.
• Add more items to allow the appliance to balance the loads.
Heavy articles are mixed with lighter items.
• Always try to wash articles with similar weight in order to
allow the appliance to evenly distribute the weight of the
load for spinning.
The load is out of balance.
• Manually redistribute the load if articles have become
tangled.
turns
H