LG F6V910WTSA Owner's Manual
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LG F6V910WTSA Owner's Manual

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global_main.book.book Page 1 Monday, May 10, 2021 9:22 AM
OWNER'S MANUAL
WASHING MACHINE
Before beginning installation, read these instructions
carefully. This will simplify installation and ensure that the
product is installed correctly and safely. Leave these
instructions near the product after installation for future
reference.
ENGLISH
F6V910WTSA F6V910BTSA F6V909WTSA F6V909BTSA
MFL71818824
Rev.00_051021
Copyright © 2021 LG Electronics Inc. All Rights Reserved.
www.lg.com

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  • Page 1 This will simplify installation and ensure that the product is installed correctly and safely. Leave these instructions near the product after installation for future reference. ENGLISH F6V910WTSA F6V910BTSA F6V909WTSA F6V909BTSA www.lg.com MFL71818824 Rev.00_051021 Copyright © 2021 LG Electronics Inc. All Rights Reserved.

  • Page 2: Table Of Contents

    global_main.book.book Page 2 Monday, May 10, 2021 9:22 AM TABLE OF CONTENTS This manual may contain images or content that may be different from the model you purchased. This manual is subject to revision by the manufacturer. SAFETY INSTRUCTIONS CARING FOR THE ENVIRONMENT ............. 5 Environmental and Economical Tips..............5 Disposal of the Packaging Material ..............6 Disposal of Your Old Appliance ................6...
  • Page 3 Consumption Data .....................39 Extra Options and Functions ..............41 Customizing a Washing Programme...............41 Using Special Options..................42 Using Basic Options ...................42 Using the ezDispense ..................43 Settings........................46 SMART FUNCTIONS LG ThinQ Application ................48 LG ThinQ Application Features.................48 Before Using LG ThinQ Application ..............49...
  • Page 4 Page 4 Monday, May 10, 2021 9:22 AM Installing the LG ThinQ Application ..............50 Activating Network Connection................50 Using the Appliance Remotely .................50 Deactivating Network Connection ..............50 Standby Power Consumption ................50 Open Source Software Notice Information ............51 Smart Diagnosis ..................52 Using LG ThinQ to Diagnose Issues..............52...

  • Page 5: Safety Instructions

    global_main.book.book Page 5 Monday, May 10, 2021 9:22 AM SAFETY INSTRUCTIONS SAFETY INSTRUCTIONS CARING FOR THE ENVIRONMENT Environmental and Economical Tips Energy and water consumption • Water consumption and energy usage can be affected by the weight of the load. To make the best use of your appliance, load the maximum amount of dry clothes for the particular programme.

  • Page 6: Disposal Of The Packaging Material

    WEEE collection point. For the most up to date information for your country, please see www.lg.com/global/recycling. READ ALL INSTRUCTIONS BEFORE USE The following safety guidelines are intended to prevent unforeseen...

  • Page 7: Safety Messages

    global_main.book.book Page 7 Monday, May 10, 2021 9:22 AM SAFETY INSTRUCTIONS The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as described below. Safety Messages This symbol is displayed to indicate matters and operations that can cause risk. Read the part with this symbol carefully and follow the instructions in order to avoid risk.

  • Page 8: Maximum Capacity

    • The water pressure must be between 50 kPa and 800 kPa. Maximum Capacity The maximum capacity in some cycles for dry clothes to be used is: F6V910WTSA F6V910BTSA F6V909WTSA F6V909BTSA 10.5 kg 9 kg The recommended maximum capacity for each washing programme may differ.

  • Page 9: Operation

    global_main.book.book Page 9 Monday, May 10, 2021 9:22 AM SAFETY INSTRUCTIONS outlet socket that is installed and earthed / grounded in accordance with all local codes and ordinances. • Improper connection of the equipment-grounding conductor can result in risk of electric shock. Check with a qualified electrician or service personnel if you are in doubt as to whether the appliance is properly grounded.

  • Page 10: Maintenance

    • Do not touch the door during a high temperature programme. • In case of a water leak from the appliance or flood, disconnect the power plug and contact the LG Electronics customer information centre. • Turn off water taps to relieve pressure on hoses and valves and to minimize leakage if a break or rupture should occur.

  • Page 11: Disposal

    • Never unplug the appliance by pulling on the power cable. Always grip the power plug firmly and pull straight out from the outlet socket. • Only qualified service personnel from LG Electronics service centre should disassemble, repair, or modify the appliance. Disposal •...

  • Page 12: Installation Parts And Specifications

    global_main.book.book Page 12 Monday, May 10, 2021 9:22 AM INSTALLATION INSTALLATION Parts and Specifications NOTE • Appearance and specifications may change without notice to improve the quality of the appliance. Front View Index Part Name Index Part Name Detergent Dispenser Cover Cap Drawer Door...

  • Page 13: Rear View

    global_main.book.book Page 13 Monday, May 10, 2021 9:22 AM INSTALLATION Rear View Index Part Name Index Part Name Power Plug Drain Hose Transit Bolts...

  • Page 14: Specifications

    Page 14 Monday, May 10, 2021 9:22 AM INSTALLATION Specifications Description Value F6V910WTSA F6V910BTSA F6V909WTSA Model Name F6V909BTSA Power Supply 220‒240 V~, 50 Hz Product Weight 70 kg Dimension(mm) D’’ D’ Index Dimension (mm) D" 1100...

  • Page 15: Accessories

    global_main.book.book Page 15 Monday, May 10, 2021 9:22 AM INSTALLATION Accessories *1 The included accessories vary depending on the model you purchased. Cold Supply Hose Anti–slip Sheets*1 Spanner Elbow Bracket for Securing Drain Hose Caps for Covering Transit Bolt Holes Tie Strap*1...

  • Page 16: Installation Place Requirements

    global_main.book.book Page 16 Monday, May 10, 2021 9:22 AM INSTALLATION Installation Place Requirements Before installing the appliance, check the following information to make sure that the appliance should be installed in a correct place. Installation Location Index Clearance (mm) • This appliance must be installed on firm flooring to minimize vibration during the spin cycle.

  • Page 17: Ventilation

    NOTE persons may cause injury or serious • You can purchase rubber cups (part malfunctioning. Contact your local No. 4620ER4002B) from the LG service authorised LG repairer. centre. • The power plug must be plugged into an appropriate outlet socket that is...

  • Page 18: Unpacking The Appliance

    global_main.book.book Page 18 Monday, May 10, 2021 9:22 AM INSTALLATION Unpacking the Appliance Lifting the Appliance Off the fully loosen all transit bolts by turning them counterclockwise. Foam Base * This feature may vary depending on the model purchased. After removing the carton and shipping material, lift the appliance off the foam base.

  • Page 19: Levelling The Appliance

    • Do not install the washing machine on to be considered to stop or reduce a plinth, stand or elevated surface excessive noise and vibration. unless it is manufactured by LG Electronics for use with this model. Adjusting and Levelling the Feet...

  • Page 20: Using Anti-Slip Sheets

    NOTE This feature may vary depending on the • Additional anti-slip sheets are available model purchased. at LG Electronics service centre. If you install the appliance on a slippery surface, it may move because of excessive vibration. Incorrect levelling may cause malfunction through noise and vibration.

  • Page 21: Connecting The Water Supply Hose

    global_main.book.book Page 21 Monday, May 10, 2021 9:22 AM INSTALLATION Connecting the Water Supply Hose Note for Connection Connecting the Hose to the Water Tap • Water pressure must be between 50 kPa and 800 kPa (0.5‒8.0 kgf/cm²). If Connecting Screw-Type Hose to Tap the water pressure is more than 800 with Thread kPa, a decompression device should...

  • Page 22: Connecting The Hose To The Appliance

    global_main.book.book Page 22 Monday, May 10, 2021 9:22 AM INSTALLATION Connecting the Hose to the Appliance Screw the supply hose to the water inlet valve on the back of the appliance. • Do not connect the hose to the hot water supply for models with one water inlet.

  • Page 23: Installing The Drain Hose

    global_main.book.book Page 23 Monday, May 10, 2021 9:22 AM INSTALLATION Installing the Drain Hose Installing the Drain Hose with the Elbow Bracket The drain hose should not be placed higher than 100 cm above the floor. Water in the appliance may not drain or may drain slowly.

  • Page 24: Operation Operation Overview

    global_main.book.book Page 24 Monday, May 10, 2021 9:22 AM OPERATION OPERATION Operation Overview Using the Appliance CAUTION Before the first wash, select the Cotton • Remove items from the flexible door wash programme and add a half amount seal gasket to prevent clothing and of the detergent.
  • Page 25 global_main.book.book Page 25 Monday, May 10, 2021 9:22 AM OPERATION Choose the desired cycle. • Press the cycle button repeatedly or turn the cycle selector knob until the desired cycle is selected. • Now select a wash temperature and spin speed. Pay attention to the fabric care label of your clothes.

  • Page 26: Control Panel

    The actual control panel may differ from model to model. Control Panel Features Remote Start Power On/Off Button With the LG ThinQ app, you can use a • Press this button to turn the washing smartphone to control your appliance machine on.
  • Page 27 global_main.book.book Page 27 Monday, May 10, 2021 9:22 AM OPERATION ezDispense Buttons • Press the Dispenser 1 or Dispenser 2 to select ezDispense function. • LED will light up to indicate the selected detergent type and amount. • When the detergent or softener is insufficient;...
  • Page 28 global_main.book.book Page 28 Monday, May 10, 2021 9:22 AM OPERATION Time and Status Display • The time shown is only an estimate. Programme Status Indicators This time is based on normal operating • When a washing programme is conditions. Several external factors running, LED for the active stage will (load weight, room temperature, blink, and the LEDs for the remaining...

  • Page 29: Preparing The Wash Load

    global_main.book.book Page 29 Monday, May 10, 2021 9:22 AM OPERATION Preparing the Wash Load Sort the wash load for best washing results, and then prepare the clothes according to the symbols on their care labels. Sorting the Clothes Symbol Wash / Fabric type •...
  • Page 30 global_main.book.book Page 30 Monday, May 10, 2021 9:22 AM OPERATION keys can damage both your appliance and clothes. • Wash delicates (stockings, underwired bras) in a wash net. • Close zippers, hooks and strings to make sure that these items do not snag on other clothes.

  • Page 31: Adding Detergents And Softeners

    global_main.book.book Page 31 Monday, May 10, 2021 9:22 AM OPERATION Adding Detergents and Softeners Detergent Dosage - Liquid detergent is often designed for special applications, e.g. for • Detergent should be used according to coloured fabric, wool, delicate or the instruction of the detergent dark clothes.
  • Page 32 global_main.book.book Page 32 Monday, May 10, 2021 9:22 AM OPERATION Slowly slide the detergent dispenser • Do not try to fill the compartments too quickly. Add detergent and drawer out as far as it will go. softener slowly to avoid overflows. Liquid detergent compartment Liquid fabric softener or Liquid detergent compartment...
  • Page 33 global_main.book.book Page 33 Monday, May 10, 2021 9:22 AM OPERATION safety. Failure to do so can damage the Open the detergent dispenser washer or cause the detergent or drawer. softener to leak out of the ventilation holes. • Detergent or fabric softener left in the ezDispense compartments for an extended period may harden and fail to dispense properly.

  • Page 34: Adding Detergent Tablets

    global_main.book.book Page 34 Monday, May 10, 2021 9:22 AM OPERATION • Slamming the detergent dispenser Open the door and put detergent drawer may result in the detergent tablets into the drum before loading overflowing into another the clothes. compartment or pouring into the tub earlier than programmed.

  • Page 35: Programme Table

    global_main.book.book Page 35 Monday, May 10, 2021 9:22 AM OPERATION Programme Table Washing Programme Cotton 40 ℃ (Cold to 95 ℃) Max. Load: Rating Description Washes normally soiled clothes by combining various drum motions. Eco 40-60 40 ℃ (40 ℃ to 60 ℃) Max.
  • Page 36 global_main.book.book Page 36 Monday, May 10, 2021 9:22 AM OPERATION Delicates 20 ℃ (Cold to 40 ℃) Max. Load 3 kg Description Washes machine-washable lingerie, sheer and lacy clothes. Hand/Wool 30 ℃ (Cold to 40 ℃) Max. Load 2 kg Description Washes hand-washable and machine-washable delicate clothes such as washable wool, lingerie, dresses etc.

  • Page 37: Extra Options

    global_main.book.book Page 37 Monday, May 10, 2021 9:22 AM OPERATION • Neutral detergent is recommended. Extra Options *1 This option is automatically inserted in the programme and can not be deselected. NOTE • Rinse+, Delay End and Add Item options can be selected for every washing programme in this table.

  • Page 38: Selectable Maximum Spin Speed

    global_main.book.book Page 38 Monday, May 10, 2021 9:22 AM OPERATION Selectable Maximum Spin Speed Spin Speed Programme Default Available Cotton 1600 rpm Eco 40-60 1600 rpm TurboWash 39 1200 rpm 400 to 1600 rpm Mixed Fabric 1000 rpm Easy Care 1600 rpm Silent Wash 800 rpm...

  • Page 39: Consumption Data

    Litres: Water consumption rpm: Maximum spin speed %: Remaining moisture at the end of spinning phase. The higher is the spin speed, the higher is the noise and the lower is the remaining moisture. Common Programmes Model:F6V910WTSA F6V910BTSA Programme h:mm ℃ Litres Cotton 20 ℃...
  • Page 40 global_main.book.book Page 40 Monday, May 10, 2021 9:22 AM OPERATION Programme h:mm ℃ Litres Speed 14 0:14 0.051 54.0 106.0 Cotton 40 ℃ + 3:31 0.850 100.0 1570 49.0 Intensive Eco 40-60 3:48 0.788 61.0 1560 43.0 (Full) Eco 40-60 2:45 0.440 46.0...

  • Page 41: Extra Options And Functions

    global_main.book.book Page 41 Monday, May 10, 2021 9:22 AM OPERATION Extra Options and Functions You can use the extra options and functions to customize the programmes. Customizing a Washing • Press and hold the Pre Wash button for 3 seconds. Programme Follow the next steps to customize a Each programme has default settings...

  • Page 42: Using Special Options

    global_main.book.book Page 42 Monday, May 10, 2021 9:22 AM OPERATION Pre Wash NOTE This option is recommended when • If you select the washing programme, washing a heavily soiled load. you will be unable to select a spin only. If this occurs, press the Power button Press the Power button.

  • Page 43: Using The Ezdispense

    global_main.book.book Page 43 Monday, May 10, 2021 9:22 AM OPERATION Using the ezDispense Delay End You can set this function so that the Use the Dispenser 1 and Dispenser 2 appliance starts automatically and buttons to set up and control the finishes after a specified time interval.
  • Page 44 global_main.book.book Page 44 Monday, May 10, 2021 9:22 AM OPERATION Turn the knob to select the desired • The Delicates, Sportswear, and Tub Clean cycles turn the ezDispense cycle. function off by default. Press the Dispenser 1 or Dispenser 2 button to increase or decrease the Changing Default Dispense dispensed amount from the set...
  • Page 45 global_main.book.book Page 45 Monday, May 10, 2021 9:22 AM OPERATION Using both Dispensers for Liquid Press and hold the Dispenser 1 and Detergent Dispenser 2 buttons at the same time for 3 seconds to save the changes. Setting the Dispenser 2 for Different Liquid Detergent Dispenser Press the Power button.

  • Page 46: Settings

    global_main.book.book Page 46 Monday, May 10, 2021 9:22 AM OPERATION Settings NOTE Child Lock • Run this function once a month (or more often if needed) to remove Use this option to disable the controls. detergent buildup and other residue. This function can prevent children from changing cycles or operating the •...
  • Page 47 global_main.book.book Page 47 Monday, May 10, 2021 9:22 AM OPERATION • Press and hold the TurboWash and Pre Wash buttons simultaneously for 3 seconds to deactivate/activate this function.

  • Page 48: Smart Functions

    Page 48 Monday, May 10, 2021 9:22 AM SMART FUNCTIONS SMART FUNCTIONS LG ThinQ Application The LG ThinQ application allows you to communicate with the appliance using a smartphone. LG ThinQ Application Features Smart Diagnosis This function provides useful...

  • Page 49: Before Using Lg Thinq Application

    Before Using LG ThinQ service provider or refer to your wireless router manual. Application • LG ThinQ is not responsible for any Check the distance between the network connection problems or any faults, malfunctions, or errors caused appliance and the wireless router (Wi- by network connection.

  • Page 50: Installing The Lg Thinq Application

    NOTE • Once this function is enabled, you can Activating Network Connection only start a cycle from the LG ThinQ smartphone application. If the cycle is Run the LG ThinQ application. not started, the appliance will wait to start the cycle until it is turned off...

  • Page 51: Open Source Software Notice Information

    In addition to the source code, all referred license terms, warranty disclaimers and copyright notices are available for download. LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping, and handling) upon email request to opensource@lge.com.

  • Page 52: Smart Diagnosis

    Wi-Fi equipped appliance, it can transmit troubleshooting data to a smartphone using the LG ThinQ application. • Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu. Follow the instructions provided in the LG ThinQ application.

  • Page 53: Maintenance

    global_main.book.book Page 53 Monday, May 10, 2021 9:22 AM MAINTENANCE MAINTENANCE WARNING • Unplug the appliance before cleaning to avoid the risk of electric shock. Failure to follow this warning may result in serious injury, fire, electric shock, or death. •...

  • Page 54: Cleaning The Appliance Periodically & Performing An Emergency Water Evacuation

    global_main.book.book Page 54 Monday, May 10, 2021 9:22 AM MAINTENANCE Cleaning the Appliance Periodically & Performing an Emergency Water Evacuation Tub Clean Leave the door open to dry the inside of the appliance completely. This is a special function to help clean the •...

  • Page 55: Cleaning The Drain Pump Filter And Performing An Emergency Water Evacuation

    global_main.book.book Page 55 Monday, May 10, 2021 9:22 AM MAINTENANCE Remove the water inlet filter with Remove the drain plug from the drain small pliers and then clean the filter tube first , and then drain the using a medium bristle tooth brush. water.

  • Page 56: Cleaning The Ezdispense Drawer

    global_main.book.book Page 56 Monday, May 10, 2021 9:22 AM MAINTENANCE Cleaning the ezDispense Open the lids. Drawer Clean the ezDispense compartments every time you refill the detergent/ softener or change to a new type of detergent/softener. Remove and clean the detergent dispenser drawer once or twice a month.
  • Page 57 global_main.book.book Page 57 Monday, May 10, 2021 9:22 AM MAINTENANCE • Do not use soap when cleaning the drawer and inserts. Securely close the covers on the ezDispense compartments. Wipe off any moisture with a dry towel or cloth after cleaning. Reinsert the detergent dispenser drawer.

  • Page 58: Troubleshooting

    Your appliance is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If the appliance does not function properly or does not function at all, check the following tables before calling to LG Electronics service centre.
  • Page 59 • Check and clean the drain filter. Door sensor malfunctions. dE dE1 dEz dE4 • Please call LG service centre. You can find your local LG DOOR ERROR service centre phone number in the warranty card. This is a control error.

  • Page 60: Ezdispense Error Messages

    global_main.book.book Page 60 Monday, May 10, 2021 9:22 AM TROUBLESHOOTING Symptoms Possible Cause & Solution Is supply/drain hose or drain pump frozen? • Supply warm water into the drum in order to unfreeze the FROZEN FAILURE drain hose and the drain pump. Cover the supply hose with wet and warm towel.

  • Page 61: Noises You Might Hear

    global_main.book.book Page 61 Monday, May 10, 2021 9:22 AM TROUBLESHOOTING Symptoms Possible Cause & Solution The amount of liquid fabric softener in the liquid fabric E d4 softener or liquid detergent compartment did not ezDispense ERROR decrease. • Call for service. The amount of liquid detergent or fabric softener in the E ds liquid fabric softener or liquid detergent compartment...

  • Page 62: Operation

    global_main.book.book Page 62 Monday, May 10, 2021 9:22 AM TROUBLESHOOTING Symptoms Possible Cause & Solution Vibrating noise Package materials are not removed. • Remove package materials. The clothes may be unevenly distributed in the drum. • Pause the programme and redistribute the clothes after the door unlocks.
  • Page 63 global_main.book.book Page 63 Monday, May 10, 2021 9:22 AM TROUBLESHOOTING Symptoms Possible Cause & Solution Appliance does Control panel has powered off due to inactivity. not operate. • This is normal. Press the Power button to turn the appliance on. Appliance is unplugged.
  • Page 64 global_main.book.book Page 64 Monday, May 10, 2021 9:22 AM TROUBLESHOOTING Symptoms Possible Cause & Solution Door does not The door cannot be opened for safety reasons once the open. appliance starts. • This is normal. You can safely open the door after turns off.

  • Page 65: Performance

    global_main.book.book Page 65 Monday, May 10, 2021 9:22 AM TROUBLESHOOTING Symptoms Possible Cause & Solution Cycle end is Unbalance is detected or suds removing programme is delayed • This is normal. The time remaining shown on the display is only an estimated duration. Actual time may vary. Performance Symptoms Possible Cause &...

  • Page 66: Odour

    global_main.book.book Page 66 Monday, May 10, 2021 9:22 AM TROUBLESHOOTING Symptoms Possible Cause & Solution Wrinkling Appliance is not unloaded promptly. • Always remove items from the appliance as soon as the programme is complete. Appliance is overloaded. • The appliance can be fully loaded, but the drum should not be tightly packed with items.

  • Page 67: Ezdispense

    global_main.book.book Page 67 Monday, May 10, 2021 9:22 AM TROUBLESHOOTING ezDispense Symptoms Possible Cause & Solution Refill Alarm Detergent/softener has built up on the fluid level sensor. continues to • Open the compartment covers and clean the insides of the display when ezDispense compartments with warm water.

  • Page 68: Wi-Fi

    • Find the Wi-Fi network connected to your smartphone and not connected to remove it, then register your appliance on LG ThinQ. the Wi-Fi network. Mobile data for your smartphone is turned on. • Turn off the Mobile data of your smartphone and register the appliance using the Wi-Fi network.

  • Page 69: Customer Care And Service

    Customer Care and Service Contact an LG Electronics customer information centre. • To find an LG Electronics authorised service personnel, visit our website at www.lg.com and follow the instructions found there. • Self-repair is not recommended as it could further damage the device and void the guarantee.
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