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Warranty Information
Platinum Tools guarantees that its products will be free of all defects in
material and workmanship. This warranty extends for a period of 12 months
for the Platinum Tools test equipment from the date of manufacture or proof-
of-purchase. Accessories and damage to items caused by normal wear or
use are not covered by this warranty.
All products deemed defective under this warranty will be repaired or
replaced at Platinum Tools' discretion. No further warranties either implied
or expressed will apply, nor will responsibility for operation of this device be
assumed by Platinum Tools.
Product Registration
Registering your Net Chaser allows you to access support information and
receive product updates. Register your products on the Platinum Tools
website: www.platinumtools.com/warranty.
Disposal
WEEE Compliant: Prior to disposal of this product, please contact Platinum
Tools for proper disposal options.
Returns
Prior to returning any product to Platinum Tools, you must first request a
Return Merchandise Authorization Number by contacting the Customer
Service Department at 805-384-2777 or by emailing returns@platinumtools.
com.
Note: Shipments will not be accepted without this number, which must be
clearly marked on the shipping label.
1. Prior to packing, include a copy of the sales receipt if available.
Otherwise the date of manufacturer will be used to calculate warranty
date.
2. Provide a description of the operational problem with the product(s)
being returned.
3. Include a contact name, phone number, and e-mail address.
4. Pack items securely to prevent damage during shipping.
5. Ship prepaid to:
Platinum Tools
2450 Turquoise Circle
Newbury Park, CA 91320 USA
46
Notes
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