Elo TouchSystems I Series User Manual
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Elo TouchSystems I Series User Manual

Touch solutions 3.0 for android
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USER MANUAL
Elo Touch Solutions
I-Series 3.0 for Android
TM

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  • Page 1 USER MANUAL Elo Touch Solutions I-Series 3.0 for Android...
  • Page 2 Copyright © 2020 Elo Touch Solutions, Inc. All Rights Reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, including, but not limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written permission of Elo Touch Solutions, Inc.

  • Page 3: Table Of Contents

    Table of Contents Section 1: Introduction ............................................... 4 Section 2: Unpacking and Operation ......................................... 5 Section 3: Optional Accessories ..........................................22 Section 4: Technical Support and Maintenance ...................................... 35 Section 5: Regulatory Information ..........................................38 Section 6: Warranty Information ..........................................45 UM600273 Rev B page 3 of 46 User Manual –...

  • Page 4: Section 1: Introduction

    Section 1: Introduction Product Description Your new I-Series 3.0 Interactive Signage system combines the reliable performance from Elo with the latest developments in touchscreen technology and display design. This combination of features creates a natural flow of information between a user and the I-Series 3.0 system. This I-Series 3.0 system incorporates an active matrix thin-film-transistor and LCD panel to provide superior display performance.

  • Page 5: Section 2: Unpacking And Operation

    Section 2: Unpacking and Operation Box Contents Verify that the box contains: • I-Series 3.0 system • Quick Install Guide • Power brick • North American Power Cable • Europe Power Cable • Two (2) screws The connectors are accessed by removing the cable security covers from the rear of the I-Series 3.0 system. User Manual –...
  • Page 6 Elo I-Series 3.0 Note: side peripherals, micro-HDMI out, microphone and webcam are not available on the I-Series Value SKU’s User Manual – I-Series 3.0 UM600273 Rev B page 6 of 46...
  • Page 7 User Manual – I-Series 3.0 UM600273 Rev B page 7 of 46...
  • Page 8 Installing the Elo Power over Ethernet module with the I-Series 3.0 (POE) 1. Unplug ALL ethernet and power cables from the 3. Plug Elo power-over-ethernet (POE) adaptor into device before installing the POE adaptor. Installing recess, ensuring connector on bottom of adaptor the adaptor with either of these cables connected lines up with the connector on the back of the I-Series will damage the device.
  • Page 9 Installing the POE optional spacer 5. Install optional spacer included if using 100 x 100mm VESA mount. Place it POE source must be UL / CUL Listed and have the mark showing that it is an approved equipment. over the adaptor before adding VESA mounting bracket. POE source must conform to standard POE+ (802.3at Type 2) Warning: When using POE, do not connect the Ethernet...
  • Page 10 Power The first time the DC power is connected to the system, the system will automatically turn on. Press and hold power button when the system is on to bring up the Power Off option popup. In the event that the system freezes and does not respond, press and hold the power button until the system turns off. If the system does not turn off via the power button, the system will need to be powered down by unplugging the power cord from the wall.
  • Page 11 Operating System System comes with Android 8.1 pre-loaded. Touch Technology The I-Series 3.0 uses Projected Capacitive touch screens, 10 simultaneous touches can be reported at one time. Gesturing Images Dual Touch Gestures and their Functions: Swipe – The action of moving a finger across the screen. The ability to swipe through from one picture to another or drag an icon Pinch-Zoom –...
  • Page 12 Audio Earphone out and Audio In are supported over the USB port using a dongle (Vantec NBA-120U or similar). Wi-Fi + Bluetooth The following protocols are supported for Wi-Fi and Bluetooth: • Bluetooth 4.1+ BLE, A2DP/ HID (Keyboard/Mouse)/Barcode scanner support •...
  • Page 13 HDMI Output I-Series 3.0 is equipped with a micro-HDMI port that can support a secondary monitor with HDMI (1920 x 1080 @ 60) input. When using an Elo touch monitor as a secondary display, you can enable touch by connecting a USB cable to the I-Series 3.0 type A USB port. Note: This feature is not available on the Value SKUs UM600273 Rev.
  • Page 14 General-purpose Input/Output (GPIO) Support The I-Series 3.0 supports a GPIO which can be used under the following conditions: • Max Current: 200mA • There are two input connections and one output connection. Pin 1 → 5 Volt output connection Pin 2 → Input connection 1 Pin 3 →...
  • Page 15 Power Over Ethernet (PoE, Elo Part Number: E615169) The I-Series 3.0 devices support the Elo peripheral for power over Ethernet (PoE). When connected, a dynamic power manager can be used to enable or disable specific items. Note: when the PoE is connected, certain features are disabled to maximize available functions. Refer to the table below for what will be available with POE: 10.1 Value w/POE 15.6 Value w/POE...
  • Page 16 Global Positioning Satellite (GPS) The I-Series 3.0 supports GPS functionality through software where the user can input the longitude and latitude coordinates to pinpoint the location of the specific device. This allows the GPS to function even indoors. In your EloView cloud account, enter the Edit mode under Details and the GPS option will be accessible.
  • Page 17 USB Control The I-Series 3.0 provides control for each individual USB port. Any specific USB port can be enabled or disabled. From EloView: Select the port that you want to enable or disable. If the lock is green, then the USB port is enabled. If the lock is red, then the port is disabled. UM600273 Rev.
  • Page 18 From Android Settings → USB port: UM600273 Rev. B, page 18 of 46 User Manual – I-Series 3.0...
  • Page 19 Android Debug Bridge (ADB) control The I-Series 3.0 supports debugging via Wi-Fi/Ethernet or using the Type A USB port. Enter the Android Settings → Android Tablet → tap 7 times on the Build Number to enter developer mode. Go back to the Settings and you will see “Developer Options.”...
  • Page 20 Intelligent Brightness Control To extend the life of the panel, Elo incorporates intelligent brightness control which disables the panels backlight during hours when the system is not being used. This function is fully controllable through your EloView account. Navigate to the Settings tab and use the dropdown menus that relate to the Display Timer.
  • Page 21 Secure Digital Card (SD Card) The I-Series 3.0 supports up to 128GB SD cards. Camera and Microphone (for standard models only) The I-Series 3.0 has a built-in microphone located on the bottom of the device when viewed in landscape mode. There is also a built-in camera located near the top of the device when viewed in landscape mode.

  • Page 22: Section 3: Optional Accessories

    Section 3: Optional Accessories Near Field Communication (NFC) Functionality (Elo Part Number: E001004) The following NFC protocols are supported: • ISO-14443-A • ISO-14443-B Interfaces • RS232 and USB2.0 interfaces by use of corresponding cables. • USB 2.0 compliant interface configurable to support USB HID: Keyboard, or USB Virtual COM. •...
  • Page 23 Barcode Scanner Functionality 1D (Elo Part Number: E093433) • Incorporates proximity detector to activate Bar Code Scanner. • Outstanding scanning performance up to 270 scans per second. The following are the factory standard default settings: UM600273 Rev. B, page 23 of 46 User Manual –...
  • Page 24 Barcode Scanner Functionality 2D (Elo Part Number: E926356) To customize the BCR, download the EZconfig application from Honeywell on a Windows PC. From here, all settings for the BCR can be changed. The tools can be downloaded from the here and selecting the Software tab.
  • Page 25 Magnetic Stripe Reader (MSR) Functionality (Elo Part Number: E001002) Default settings include: The MSR can operate in keyboard mode. Capable of reading 3 tracks. Security level and Encryption function: OFF Instructions how to change from Keyboard emulation to ASCII data: Perform the following instruction sets by connecting the MSR to a Windows PC.
  • Page 26 To change to ASCII mode, send: 011701 Place the above in the text box and click the "Send Msg" button. To reset the unit (so the changes take effect) you will send: 02 Place the above in the text box and click the "Send Msg" button. If the device is set to Security Level 3, Remote Services would be used: Using a browser, go to: https://rs.magensa.net/rs2/app/publish.htm On that page select the “Install”...
  • Page 27 3G/4G LTE Module Information The following devices from ConnectedIO are supported: • North America: EM1000T-NA • Europe: EM1000T-EU Refer to the links above for more details about the modems. UM600273 Rev. B, page 27 of 46 User Manual – I-Series 3.0...
  • Page 28 Software Section (Download SDK from www.elotouch.com) Glossary Abbreviation SoC: System on a chip Terms • IDLE_MODE: ELO specification for device interaction with POWER_KEY action • MSR: Magnetic Stripe Reader • BCR: Barcode Reader • NFC: Near Field Communication • ELOPeripheralService: The fundamental class to provide different functions for ELO application developmentEx System Overview Fig 3-1 shows the software stack of Android system.
  • Page 29 Fig 2-1. Android System Structure 2.1. Android Framework Java Service Based on developed programming language, Android services can be divided into native (C base) and java service. Android services are a kind of server-client structure where the server side can receive a request from the client and output the result to client. Also, the server- client structure can deal with synchronization issues from multi-client requests.
  • Page 30 2.2. ELOPeripheralService ELOPeripheralService is the major module to act client request from application layer. In order to complete the Android framework system design for service then below classes is added into system: • ELOPeripheralNative - Execution of some native-C function flows for ELOPeripheralService •...
  • Page 31 Figure 2-2. ELOPeripheralService ELOPeripheralManager and ELOPeripheralEventListener As we mentioned at last section, ELOPeripheralManager and ELOPeripheralEventListener will be the component to provide interface for application development. Therefore, we provide the inner member data of ELOPeripheralManager and ELOPeripheralEventListener as below. UM600273 Rev. B, page 31 of 46 User Manual –...
  • Page 32 3.1. ELOPeripheralManager Inside this manager contains some inner class member as below and for each inner class provides specific functionality to peripheral equipment or defined action flow. public void registerListener(ELOPeripheralEventListener listener) ELOPeripheralManager public void unregisterListener(ELOPeripheralEventListener listener) mBCR_APIs mMSR_APIs mNFC_APIs mGPIO_APIs mIDLE_APIs •...
  • Page 33 3.1.2. GPIOs • pullHighGPIO - Pull high the state of GPIO-iface • PullLowGPIO - Pull low the state of GPIO-iface disactiveBCR • getGPIOInterfaces - Get the list string data of interest GPIOs at designed system. Refer to Table 3-1 GPIOs list Note: The pull action only workable with output pin defined GPIO.
  • Page 34 3.2. ELOPeripheralEventListener • onBCR_StateChange - Refer to Table 3-2. Notify the application about the BCR status change data • onGPIO_StateChange - Refer to Table 3-2. Notify the application about the GPIOs status change data BCR state value ELOPeripheralManager.BCR_STATE_DEVICE_CONNECTION 1 << 0 ELOPeripheralManager.BCR_STATE_DEVICE_DISCONNECTION 1 <<...

  • Page 35: Section 4: Technical Support And Maintenance

    Section 4: Technical Support and Maintenance Solutions to Common Problems Problem Suggested Troubleshooting The Elo I-Series 3.0 does not turn on when power is Check that the power cable is properly connected to the wall and the Elo I-Series applied to the system. 3.0.
  • Page 36 Technical Assistance Technical Specifications Support visit www.elotouch.com/products visit www.elotouch.com/support for technical support for technical specifications for this device Refer to last page for worldwide technical support phone numbers. UM600273 Rev. B, page 36 of 46 User Manual – I-Series 3.0...
  • Page 37 Elo I-Series 3.0 Care and Handling The following tips will help maintain optimal performance of your Elo I-Series 3.0: • Disconnect the power cable before cleaning. • To clean the unit (except for touch screen), use a soft cotton or microfiber cloth lightly dampened with a mild detergent.

  • Page 38: Section 5: Regulatory Information

    Section 5: Regulatory Information Electrical Safety Information Compliance is required with respect to the voltage, frequency, and current requirements indicated on the manufacturer’s label. Connection to a different power source than those specified herein will likely result in improper operation, damage to the equipment or pose a fire hazard if the limitations are not followed.
  • Page 39 indicated in European Standard EN 60950-1. General Information to all Users: This equipment generates, uses and can radiate radio frequency energy. If not installed and used according to this manual the equipment may cause interference with radio and television communications. There is, however, no guarantee that interference will not occur in any particular installation due to site-specific factors.
  • Page 40 Radio Equipment Directive Elo hereby declares that the radio equipment type, I-Series 3.0, is in compliance with Directive 2014/53/EU. The full text of the EU Declaration of Conformity is available at the following internet address: www.elotouch.com This device is designed and intended for indoor use only. Operation frequency and radio-frequency power are listed as below: •...
  • Page 41 ECC/DEC/(04)08: The use of the frequency band 5 150-5 350 MHz is restricted to indoor operation because of the protection requirements of satellite services FCC: This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 42 Agency Certifications The following certifications and marks have been issued or declared for this peripheral: • FCC/IC • • UL/cUL/CB • Japan MIC • VCCI • China CCC • China SRRC Waste Electrical & Electronic Equipment Directive (WEEE) This product should not be disposed of with household waste. It should be deposited at a facility that enables recovery and recycling.
  • Page 43 中国 RoHS (China RoHS) 根据中国法律《电器电子产品有害物质限制使用管理办法》，以下部分列出了产品 中可能包含的有害物质的名称和含量。 中国电子电气产品环境信息 有害物质 触控一体机 多溴联 多溴二苯 六价铬 铅 汞 镉 苯 醚 (Pb) (Hg) (Cd) (Cr(VI)) (PBB) (PBDE) 电缆组件 玻璃外罩 液晶面板 金属框架 塑胶盖 印制线路板 本表格依据 SJ/T 11364 的规定编制. 表示该有害物质在该部件所有均质材料中的含量均在 GB/T 26572 规定 的限量要求以下. 表示该有害物质至少在该部件的某一均质材料中的含量超出 GB/T 26572 规定的限量要求.
  • Page 44 Power Specifications Electrical Ratings Input 110/240VAC Operating Conditions Temperature 0°C - 40°C Humidity 20% to 80% (non-condensing) Storage Conditions Temperature -20°C - 50°C Humidity 5% to 95% (non-condensing) UM600273 Rev. B, page 44 of 46 User Manual – I-Series 3.0...

  • Page 45: Section 6: Warranty Information

    Section 6: Warranty Information For warranty information, go to http://support.elotouch.com/warranty/ UM600106 Rev A, page 45 of 46 User Manual – I-Series 3.0...
  • Page 46 www.elotouch.com Visit our website for the latest • Product Information • Specifications • Upcoming Events • Press Releases • Software Drivers To find out more about our extensive range of Elo touch solutions, go to www.elotouch.com, or call the office nearest you. Europe North America Asia-Pacific...

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