Epson C11CF39402A0 User Manual page 108

Cause
The paper size setting in your application software
or printer driver does not match the size of the
paper you are using.
The printer's page length setting for the front or
rear tractor does not match the size of the
continuous paper you are using.
The top margin or top-of-form position setting is
incorrect.
The printer driver settings you want to use are not
selected in your software.
You moved the paper using the knob while the
printer was on.
Caution:
Never use the knob to adjust the top-of-form position; this may damage the printer or cause it to lose the top-of-form
position.
The printer prints on (or too far away from) the perforation of your continuous paper.
Cause
The tear-off position setting is incorrect.
Caution:
Never use the knob to adjust the tear-off position; this may damage the printer or cause it to lose the tear-off position.
You moved the paper using the knob while the
printer was on.
The printer you want to use is not selected in your
software.
The paper size setting in your application or
printer driver does not match the size of the paper
you are using.
The printer's page length setting for the front or
rear tractor does not match the size of the paper
you are using.
LQ-590II/LQ-590IIN/LQ-2090II/LQ-2090IIN
What to do
Check the paper size setting in your application or printer driver.
Change page length settings for the front or rear tractor using the
printer's Default Setting mode. See "Changing default settings" on
page 98 for more information.
Check and adjust the margin or top-of-form position settings in
your application software. See "Recommended printable area" on
page 152 for more information.
You can also adjust the top-of-form position using the Micro
Adjust function. However, settings made in Windows applications
override settings made in the Micro Adjust mode. See "Adjusting
the top-of-form position" on page 56 for more information.
Choose the correct printer driver setting from the Windows
desktop or in your application before printing.
Adjust the top-of-form position using the Micro Adjust function.
See "Adjusting the top-of-form position" on page 56.
What to do
Adjust the tear-off position using the Micro Adjust function. See
"Adjusting the tear-off position" on page 55 for more information.
Adjust the tear-off position using the Micro Adjust function. See
"Adjusting the top-of-form position" on page 56.
Choose the correct printer from the Windows desktop or in your
application before printing.
Check the paper size setting in your application or printer driver.
Change the page length settings for the front or rear tractor using
the printer's default setting. See "Changing default settings" on
page 98 for more information.
User's Guide
Troubleshooting 108