Omega DP301AN User Manual page 21

OMEGA ENGINEERING, INC. warrants this unit to be free of defects in materials and workmanship for a peri-
od of 13 months from date of purchase. OMEGA Warranty adds an additional one (1) month grace period to
the normal one (1) year product warranty to cover handling and shipping time. This ensures that OMEGA's
customers receive maximum coverage on each product.
If the unit should malfunction, it must be returned to the factory for evaluation. OMEGA's Customer Service
Department will issue an Authorized Return (AR) number immediately upon phone or written request. Upon
examination by OMEGA, if the unit is found to be defective it will be repaired or replaced at no charge.
OMEGA's WARRANTY does not apply to defects resulting from any action of the purchaser, including
but not limited to mishandling, improper interfacing, operation outside of design limits, improper repair, or
unauthorized modification. This WARRANTY is VOID if the unit shows evidence of having been tampered
with or shows evidence of being damaged as a result of excessive corrosion; or current, heat, moisture or
vibration; improper specification; misapplication; misuse or other operating conditions outside of OMEGA's
control. Components which wear are not warranted, including but not limited to contact points, fuses, and
triacs.
OMEGA is pleased to offer suggestions on the use of its various products. However, OMEGA neither
assumes responsibility for any omissions or errors nor assumes liability for any damages that result from
the use of its products in accordance with information provided by OMEGA, either verbal or written.
OMEGA warrants only that the parts manufactured by it will be as specified and free of defects. OMEGA
MAKES NO OTHER WARRANTIES OR REPRESENTATIONS OF ANY KIND WHATSOEVER, EXPRESSED OR
IMPLIED, EXCEPT THAT OF TITLE, AND ALL IMPLIED WARRANTIES INCLUDING ANY WARRANTY OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED. LIMITATION
OF LIABILITY: The remedies of purchaser set forth herein are exclusive and the total liability of OMEGA with
respect to this order, whether based on contract, warranty, negligence, indemnification, strict liability or
otherwise, shall not exceed the purchase price of the component upon which liability is based. In no event
shall OMEGA be liable for consequential, incidental or special damages.
CONDITIONS: Equipment sold by OMEGA is not intended to be used, nor shall it be used: (1) as a "Basic
Component" under 10 CFR 21 (NRC), used in or with any nuclear installation or activity; or (2) in medical
applications or used on humans. Should any Product(s) be used in or with any nuclear installation or activity,
medical application, used on humans, or misused in any way, OMEGA assumes no responsibility as set forth
in our basic WARRANTY / DISCLAIMER language, and additionally, purchaser will indemnify OMEGA and hold
OMEGA harmless from any liability or damage whatsoever arising out of the use of the Product(s) in such a
manner.
Direct all warranty and repair requests/inquiries to the OMEGA Customer Service Department. BEFORE
RETURNING ANY PRODUCT(S) TO OMEGA, PURCHASER MUST OBTAIN AN AUTHORIZED RETURN
(AR) NUMBER FROM OMEGA'S CUSTOMER SERVICE DEPARTMENT (IN ORDER TO AVOID PROCESS-
ING DELAYS). The assigned AR number should then be marked on the outside of the return package and
on any correspondence.
The purchaser is responsible for shipping charges, freight, insurance and proper packaging to prevent
breakage in transit.
FOR WARRANTY RETURNS, please have the
following information available BEFORE
contacting OMEGA:
1. P.O. number under which the product
was PURCHASED,
2. Model and serial number of the product
under warranty, and
3. Repair instructions and/or specific
problems relative to the product.
OMEGA's policy is to make running changes, not model changes, whenever an improvement is possible. This
affords our customers the latest in technology and engineering. OMEGA is a registered trademark of OMEGA
ENGINEERING, INC. © Copyright 2012 OMEGA ENGINEERING, INC. All rights reserved. This document may not
be copied, photocopied, reproduced, translated, or reduced to any electronic medium or machine-readable form,
in whole or in part, without prior written consent of OMEGA ENGINEERING, INC.
WARRANTY/DISCLAIMER
RETURN REQUESTS / INQUIRIES
FOR NON-WARRANTY REPAIRS, consult
OMEGA for current repair charges. Have
the following information available BEFORE
contacting OMEGA:
1. P.O. number to cover the COST
of the repair,
2. Model and serial number of product, and
3. Repair instructions and/or specific
problems relative to the product.