Troubleshooting - Philips HD3860/00 User Manual

11 Troubleshooting

The blender cannot be used without load which can cause damage to
the blender.
When the jar is filled with less than 250 ml of ingredients, please press
and hold the jar lid firmly (as indicated) to stabilize the blender while
processing.
In the event that display will show "Err" message due to jar wobbling out
of its position, please follow below instructions:
1
Switch OFF the blender.
2
Make sure the rotary knob is set at "0".
3
Switch ON the blender.
Problem
Why does the jar become
scratched and cloudy?
Why do the ingredients
become warm after blending?
When the blender stops
working and the message
"Hot" displays, what does it
mean?
1 2
Solution
If the jar is used for grinding dry ingredients, the jar wall will be
scratched and become cloudy. There is no negative impact
on the blending performance and no food safety concern. It is
still safe to use.
This is a high speed blender so processing time is faster than
a normal blender. You can use the preset blending mode or
shorten the blending time under manual blending mode to
avoid over blending and warming.
The overheat warning LED (thermometer icon) flashes when
the blender is overloaded. If the blender continues working
with heavy load, the message "Hot" displays when it is fully
overloaded. The blender will automatically stop working.
Note: if the temperature of the appliance is too high or the
appliance is overused, the message "Hot" displays directly
and the blender will also stop working.
To reset your blender in case of overload and auto stop
protection, follow the steps below:
1 Switch off the blender and then unplug it.
2 Remove some of the ingredients to reduce the load.
3 Allow the appliance to cool down for 30 minutes.
4 Connect the power plug to the wall outlet and switch on
the blender.
3
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