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Elo TouchSystems Touch Solutions ET1902L User Manual

Elo TouchSystems Touch Solutions ET1902L User Manual

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USER MANUAL
Elo Touch Solutions
ET1902L, ET2202L, ET2402L, ET2702L
UM600162 Rev G

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Summary of Contents for Elo TouchSystems Touch Solutions ET1902L

  • Page 1 USER MANUAL Elo Touch Solutions ET1902L, ET2202L, ET2402L, ET2702L UM600162 Rev G...
  • Page 2 Copyright © 2022 Elo Touch Solutions, Inc. All Rights Reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, including, but not limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written permission of Elo Touch Solutions, Inc. Disclaimer The information in this document is subject to change without notice.
  • Page 3: Table Of Contents

    Table of Contents Section 1: Introduction ............................................... 4 Section 2: Installation ..............................................5 Section 3: Mounting ..............................................8 Section 4: Operation ..............................................14 Section 5: Technical Support ........................................... 20 Section 6: Safety & Maintenance ..........................................22 Section 7: Regulatory Information ..........................................23 Section 8: Warranty Information..........................................
  • Page 4: Section 1: Introduction

    Section 1: Introduction Product Description Your new touch monitor combines the latest developments in touch technology and display design with reliability for use in high-traffic environments. This touch monitor incorporates a 24-bit color, active matrix thin-film-transistor LCD panel to provide high-quality display performance. The 02 Series includes full sizes from 19 to 27 inches and supports resolutions from 1280 x 1024 to full HD 1920 x 1080.
  • Page 5: Section 2: Installation

    Section 2: Installation Unpacking the Touch Monitor Open the carton and verify that the following items are present: • Touch monitor with stand • Quick Install Guide • VGA cable • HDMI cable • USB cable • Audio cable • Power brick •...
  • Page 6 Connector Panel Note: Cable tie-down points can be used to tie down the cables with tie wraps. Simply loop the tie wraps through the cable tie-down points and around the cable to secure cable connections. Touch Monitor Connections 1. Connect one end of the HDMI or VGA video cable to the monitor’s HDMI/VGA input connector and the other end to your HDMI/VGA video source.
  • Page 7 Installing the Touch Technology Software Drivers No additional drivers are required for your projected-capacitive touch monitor with Windows 7 or 10 operating systems, as it will use the Windows HID drivers. If the monitor is used with the Windows XP operating system, follow the steps below to install the Windows XP touch driver. To download the latest touch drivers: 1.
  • Page 8: Section 3: Mounting

    Section 3: Mounting Rear VESA Mount A four-hole 100 x 100 mm mounting interface for M4 screws is provided on the rear of the monitor. Remove the stand using a Phillips screwdriver to access the mounting interface. The VESA FDMI-compliant counting is coded VESA MIS-B, 75, C and VESA MIS-D, 100, C. User Manual ET1902L, ET2202L, ET2402L, ET2702L...
  • Page 9 Base Mount The VESA FDMI-compliant counting is coded VESA MIS-E, C. ET1902L & ET2202L base mounting options are shown below. User Manual ET1902L, ET2202L, ET2402L, ET2702L...
  • Page 10 ET2402L & ET2702L base mounting options shown below. User Manual ET1902L, ET2202L, ET2402L, ET2702L...
  • Page 11 Magnetic Stripe Reader (MSR) Installation (Optional) Your monitor comes with four pheripheral ports, located at the top, bottom, left and right sides of the monitor. To mount an MSR, remove one of the pheripheral port covers with your finger tips and install the MSR as shown below. Please refer to the MSR Quick Install Guide (QIG) for set-up details. User Manual ET1902L, ET2202L, ET2402L, ET2702L...
  • Page 12 Wall Mount Mount the wall bracket to the wall using six fasteners appropriate for the type of wall material and following all applicable building code standards. Ensure the unit is mounted to a solid structure and surface, such as a support beam or wall. Attach the other bracket to the monitor using the four M4 screws included in the kit.
  • Page 13 Handles Installation (Optional) Optional handles can be installed on 02 Series monitors, as shown below. Please note that it is not recommended to use handles to carry the touch monitor. Damage to the touch monitor will occur if the touch monitor is lifted by the handles. Use handles only to adjust the tilt angle. User Manual ET1902L, ET2202L, ET2402L, ET2702L...
  • Page 14: Section 4: Operation

    Section 4: Operation Power To turn the touch monitor on or off, press the touch monitor’s power button once. The Power Status LED on the bottom of the touch monitor functions as follows: Touch Monitor Status LED Status SLEEP PULSING (Orange) ON ( Green) The system consumes low power when in SLEEP or OFF modes.
  • Page 15 Projected Capacitive Touch Technology When connected to Windows 7 or 10 computers, the touch monitor can detect 10 simultaneous touches. When connected to Windows XP computers, the touch monitor detects only single touches. No additional drivers are required for this technology to work with Windows 7 or 10, as it uses Windows HID drivers. Refer to Section 2, “Installing the Touch Technology Software Drivers,”...
  • Page 16 Gesture Support TouchPro PCAP technology enables several gestures that support single and multiple touches. Refer to the Microsoft website at http://msdn.microsoft.com/en-us/library/dd940543 on the various gestures that are supported in Windows 7, 10 and later OS versions. Video A display’s native resolution is its width and height measured in pixels. Generally, for best performance, an image displayed on this monitor will look best when your computer’s output resolution matches this monitor’s native resolution, which is 1280 x 1024 for the 1902L and 1920 x 1080 for the 2202L, 2402L and 2702L monitors For computer output at non-native resolutions, the monitor will scale the video to its panel’s native resolution.
  • Page 17 The OSD buttons control an on-screen graphical user interface that overlays your input video, allowing the following adjustments: Parameter Available Adjustment Increases/decreases monitor brightness. Brightness Default: 80% for ET1902L, ET2202L and 75% for ET2402L, ET2702L. Increases/decreases monitor contrast. Contrast Default: best gray-shade performance Allows fine adjustments of the panel’s pixel dot clock.
  • Page 18 Parameter Available Adjustment OSD H-Position Adjusts the horizontal location of the OSD menus on the display. Default: centered OSD V-Position Adjusts the vertical location of the OSD menus on the display. Default: centered Adjusts how long the touch monitor will wait without OSD button activity before closing the OSD. The adjustable range is between 5 and 60 seconds. OSD Timeout Default: 15 seconds Selects the OSD’s display language.
  • Page 19 OSD and Power Lockouts Press and hold the “Menu” and “ ” buttons simultaneously for two seconds to enable/disable the OSD Locking feature. When OSD Locking is enabled, pressing any of the Menu, Up, Down or Select keys will have no effect. Press and hold the “Menu”...
  • Page 20: Section 5: Technical Support

    Section 5: Technical Support If you are experiencing trouble with your touch monitor, refer to the following suggestions. If the problem persists, please contact your local dealer or contact Elo Touch Solutions Customer Service. Worldwide technical support phone numbers are available on the last page of this user manual. Solutions to Common Problems Problem Suggested Troubleshooting...
  • Page 21 Technical Assistance Technical Specifications Technical Support visit www.elotouch.com/products Visit https://www.elotouch.com/support for technical support for technical specifications for this device See this user manual’s last page for worldwide technical support phone numbers. User Manual ET1902L, ET2202L, ET2402L, ET2702L...
  • Page 22: Section 6: Safety & Maintenance

    Section 6: Safety & Maintenance Safety • To avoid risk of electric shock, follow all safety notices, and do not disassemble the touch monitor. The touch monitors are not user-serviceable. • The touch monitor ships with a three-wire, grounded power cord. The power cord plug fits into grounded outlets only. Do not fit or modify the plug into an outlet that has not been configured for this purpose.
  • Page 23: Section 7: Regulatory Information

    Section 7: Regulatory Information Electrical Safety Information Compliance is required with respect to the voltage, frequency, and current requirements indicated on the manufacturer’s label. Connection to a power source different than those specified herein will likely result in improper operation or damage to the equipment, or pose a fire hazard. There are no user-serviceable parts inside this equipment.
  • Page 24 conditions suivantes : (1) l’appareil ne doit pas produire de brouillage; et (2) l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en compromettre le fonctionnement. Notice to Users in the European Union: Use only the provided power cords and interconnecting cabling provided with the equipment. Substitution of provided cords and cabling may compromise electrical safety or CE Mark Certification for emissions or immunity as required by the following standards: This Information Technology Equipment (ITE) is required to have a CE Mark on the Manufacturer’s label, which means that the equipment has been tested to the following Directives and Standards: This equipment has been tested to the requirements for the CE Mark as required by EMC Directive...
  • Page 25 User Manual ET1902L, ET2202L, ET2402L, ET2702L...
  • Page 26 Agency Certifications The following certifications and marks have been issued or declared for this monitor: • Canada CUL, IC • China CCC • Europe CE • United Kingdom UKCA • Korea KCC • Taiwan BSMI • United States FCC, UL •...
  • Page 27 China RoHS In accordance with Chinese law (Administration on the Control of Pollution Caused by Electronic Information Products), the section below lists the names and amounts of the toxic and/or hazardous materials that this product may contain. Component Name Toxic or Hazardous Substances and Elements Hexavalent Polybrominated Polybrominated...
  • Page 28 Explanation of Markings 1. In accordance with the SJ/T11364-2006 requirement, the electronic information products are marked with the following pollution control logo. The Environment-Friendly Use Period for this product is 10 years. The product will not leak or mutate under normal operating conditions, listed below, so that the use of this electronic information product will not result in any severe environmental pollution, any bodily injury, or damage to any assets.
  • Page 29 Monitor Specifications Electrical Ratings Input 12 VDC, 4.0 A Operating Conditions Temperature 0-40°C Humidity 20-80% (non-condensing) Altitude 0-3,048 m Storage Conditions Temperature -20-60°C Humidity 10-95% (non-condensing) Altitude 0-12,192 m Ingress Protection IPX1 (Front of the monitor only) IP Rating User Manual ET1902L, ET2202L, ET2402L, ET2702L...
  • Page 30: Section 8: Warranty Information

    Section 8: Warranty Information Except as otherwise stated herein, or in an order acknowledgment delivered to Buyer, Seller warrants to Buyer that the Product shall be free of defects in materials and workmanship. The warranty for the touch monitors and their components is three years. Seller makes no warranty regarding the model life of components.
  • Page 31 Notes User Manual ET1903LM, ET2203LM, ET2403LM, ET2703LM...
  • Page 32 Notes User Manual ET1903LM, ET2203LM, ET2403LM, ET2703LM...
  • Page 33 www.elotouch.com Visit our website for the latest • Product Information • Specifications • Upcoming Events • Press Releases • Software Drivers • Touch Monitor Newsletter To find out more about our extensive range of Elo touch solutions, go to www.elotouch.com, or call the office nearest you. Asia Pacific Americas Europe (EMEA)